All VTS Reviews

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Michael

Commercial Real Estate, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2019

VTS Review

VTS has solved one of the biggest problems in commercial real estate; keeping track of activity and the different stages each prospective tenant is "in". We have eliminated multiple spreadsheets, word docs and other forms of tenant tracking by using VTS. At any time, we as brokers, or our Landlord clients can see where we are at with any tenant in real time. It's a very valuable tool for us as users and for clients (potentially as users) to stay on top of everything at every project in a fairly simple manner.

PROS

This software is by far the easiest to use and most complete way to track listing activity (prospects, tours, proposals, etc.). VTS offers many fields to input information to in a way that our Landlord clients appreciate. Overall, VTS is a simple to use platform.

CONS

Some of the features are cumbersome, especially when adding to, or updating spaces available for lease. It seems that the user must go through several steps to get to the end result (i.e. - adding a space under a property listing; you have to click and go through a couple screens to successfully add a property).

Chase

Real Estate, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed July 2019

Happy with use but wish we could modify a few things

Overall it is a very useful/ efficient platform for our leasing portfolio and keep us all on same page with our clients in real time.

PROS

Integrates all leasing reporting for our clients and has additional features that are helpful from time to time. Mostly we use it to track all of the TIM's (Tenants in Market) we track on a daily basis.

CONS

There are several small changes I think would make a big difference in day to day use, at least for our team specifically. This highlights one of the larger things I think the software lacks. Ability to modify/ incorporate items that a specific user wants/ needs (similar to Salesforce)

Reasons for switching to VTS

VTS merged with Hightower

Stephanie

Commercial Real Estate, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed June 2019

The VTS Choice

Good. We have a lot of choices in the market right now and VTS has pluses and minuses. We are okay with our choice to use VTS.

PROS

It's easy to navigate the software and customer service has been good.

CONS

It seems to have quite a few gliches when adding the economics of a deal.

Allie

Real Estate, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

VTS Update

PROS

I am on a team that does agency office leasing. VTS makes its easy for us to track all the deals that are going on at each building. One thing that I really like about using VTS is how easy the support line is. We recently did an audit on the stacking plans in VTS and realized they were not accurate. Your support team made it easy for us to update them all. I sent the stacking plans over to the support group and they uploaded them for us.

CONS

When I put in a new deal it does not populate at the top of the list so I am usually have to go through the list of deals to find the most recent one added.

Erin

Real Estate, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2018

VTS Makes Leasing Easier

PROS

VTS is so easy to use! It makes keeping track of our listings and deals a breeze. My favorite thing is the stacking charts for each building. It is a great and easy way to visualize what spaces are available or coming up for renewal.

CONS

Occasionally, there will be a bug or a glitch. I wish it was easier to input new listing data. For example, if you have a building with a lot of tenants, you have to create the space first, then add the tenant's information. It's not bad if you have 12 tenants but if you have a larger building with 30+ tenants, you'll be working on inputing the information for quite awhile.

Barry

Real Estate, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2019

VTS

VTS allows me to update my clients and report to them much more efficiently, especially with multiple team members.

PROS

VTS is a great tool to update prospective activity at a particular office building. It provides live updates across the user platform and is fairly easy to use. It could incorporate other functions, but it is very good at what it does.

CONS

Does not track marketing activity. It is not easy to enter a deal into and comps are not really useful.

Reason for choosing VTS

IT was close between VTS and its competitor, but then they merged, so there was no decision to be made.

Reasons for switching to VTS

Better product that did more things.

Ronald

Commercial Real Estate, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

Great Program fro Commercial Real Estate

My over all experience with VTS has been great and this product really helped us make the right deals to not only increase or occupancy percentage but make the right financial deal that help make our park more profitable.

PROS

The over all ease of using this software is probably the biggest Pro. I also liked many of the feature like the daily email update, how it would show you if your proposal was less or more profitable, and how easy it was to add and delete spaces.

CONS

I really can't think of any cons, not really a con but more a recommendation that it would be great to see some market research. For example if I could see other leases around my area that would be coming up in the next 6 months or so. That would help me target new tenants with my marketing efforts.

Amie

Real Estate, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2018

VTS Review

For our purposes in Property Management and Leasing, VTS is an invaluable tool.

PROS

One stop shop where all involved can transparently see every step of the process.

CONS

The fact that any user can delete any other user comment is a bit scary; deletion of comments should be limited to only the user who posted. Also, the ability to change the date of a comment should not be allowed as it can confuse the timeline of the deal and required response. Another point, when making any edit to a comment you have made, VTS should not re-email recipients unless specifically prompted; usually just spelling error corrections. (VTS should have spell check). When deleting a document, it should also remove the footprint; as it is now, it will still show a blank post unless you delete that as well. When setting a future reminder, VTS should not email the fact that a reminder has been created, this is not necessary and superfluous.

Hastings

Real Estate, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

Great

Having the ability to provide my clients with real-time updates is invaluable. It has built trust and opened more lines of communication with my team and our clients. It's efficient and cuts back time on update calls and emails that I'd usually spend 30 minutes to an hour doing.

PROS

Accessibility and ability to use on the go. It's straight forward and user friendly.

CONS

It doesn't update information I input sometimes, and the stacking plans and spaces available / not available aren't accurate even if I send our stacking plans and updates to support.

Chris

Real Estate, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed June 2019

Great overall, unreliable in specific cases

Great for keeping up with / tracking lease progress and overall leasing activity.

PROS

Visually, quick reference deal activity.

CONS

Often inconsistencies (suite #, SF, etc) when a lease is executed in the deal tracking section, as compared to the spaces and stacking plan section. For instance, I often catch spaces continuing to be shown as vacant even though the deal for that space has been executed. There needs to be a reconciliation step in the deal execution workflow. This makes us often question whether the Occ / Vac calc and stacking plan are current. For reports, would be helpful for user to have more control over content included in export.

Brandon

Real Estate, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2019

VTS Review 7.1.19

Easy to access customer support. Clean looking interface with no problems.

PROS

It is a perfect way for my property managers and leasing team to work collaboratively on deals. There is also an easy to use app for access to the portfolio on the go.

CONS

Not great use as a CRM. We wanted the ability to be able to record calls/emails and schedule follow ups with notification reminders. Maybe thats not the intended use but having that would give us a one stop shop for the deal process.

Mary

Real Estate, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed October 2018

VTS Review

It is a great Asset management tool for our clients and a good way to communicate on specifics of a deal.

PROS

This product is very helpful is staying organized and keeping track of what you and your teammates are doing.

CONS

I wish the reports had more flexibility.

Jami

Real Estate, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2019

Great product

PROS

I like the deal flow and overall functionality. The exported reports look awesome.

CONS

Not necessarily a con, but a suggestion. I wish you could input a deal for multiple buildings and modify the deal status differently for each individual building. ie - tenant inquires about multiple properties, but then is marked dead for one building and marked touring on another building.

Casey

Real Estate, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

2

FUNCTIONALITY

5

Reviewed June 2019

Simple. Easy. And Organized

Tracking deals is easier, we can export clean versions for clients.

PROS

Easy to keep track of deals. Exports nicely for reports

CONS

Sometimes its not clear different ways to get to the same place.

Kevin

Real Estate, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2018

VTS

PROS

Good communication between brokers and landlords. Easy for owners to get real time updates.

CONS

Functionality is not seamless. Needs to be more intuitive.

Luke

Real Estate, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2018

VTS Comments

Very solid program and I use with all Landlords.

PROS

Can do from any device. Using iphone or ipad.

CONS

The NER calcs don't seem to ever match up with accuracy.

User Profile

Rick C.

Verified reviewer

Real Estate, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2018

Excellent Platform to keep organized

PROS

The ability to organize listings with multiple teams.

CONS

The dashboard in this current version is not as simple and easy as previous.

David

Real Estate, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

Review

solid

PROS

Mobility with real time capability. Reports on demand

CONS

some of the update tools are not clear and clumsy

Marc

Real Estate, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

5

Reviewed October 2018

EEfective & User Friendly

VTS has made me more organized in keeping up with each deal. Overall very helpful

PROS

Stages of deal, reminders, collaboration / assignment of tasks for teams.

CONS

Inputting data is a little cumbersome. Also seems little more focused on leasing agents instead of tenant rep brokers.

Robert

Real Estate, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2019

VTS Review

I think this is a great product that puts all of leasing in one easy access place as we track deals across many properties.

PROS

Being able to input all leasing deals being worked on, track the status, and provide analysis on each round of negotiations as it relates to the financial terms of the deal.

CONS

Would like to see improvements to the stacking plan feature and how it interfaces in multi-building parks.

Bruce

Real Estate, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2019

Happy customer

very good

PROS

keeps all details of a deal in one place for easy access

CONS

should be able to connect "new deals" to existing leases when they are entered through the new deals navigation and not just the lease

Ben

Real Estate, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Great Leasing Product

We easily track our available spaces, upcoming lease expiration, effective lease rates, etc.

PROS

Easy to use on-line software platform. Puts all of our properties in one place. Easily manage the rent roll, available spaces and potential deals. Collaborate with outside brokers easily.

CONS

Sometimes areas of the software platform change without my prior knowledge.

Judith

Hospital & Health Care, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed July 2019

VTS from a Landlord's perspective

Old comments popping back up from many days or months ago; IRR calc needs to be worked around if short term deal where costs exceed first month's rent; ability to delete.

PROS

Ability to track history of deals as well as activity.

CONS

Display of a particular deal from the right side of the screen - can't see whole thing.

Anonymous

2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

5

Reviewed October 2018

Prospects

PROS

Easy to use and update availabilities as well as prospects.

CONS

Software creates multiple 'prospects' if identifies multiple buildings. Should a prospect be interested in multiple buildings, it would be great to list them within the prospect.

Chris

Commercial Real Estate, 5,001-10,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed October 2018

Vts review

PROS

The software is easy to use and the detail of information is very good.

CONS

I think that the duplicate information is my least favorite aspect.

Showing 1 - 25 of 85 Reviews