# WebSelfStorage Software Reviews, Demo & Pricing - 2026 > Review of WebSelfStorage Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/property/webselfstorage-profile --- [Home](https://www.softwareadvice.com/) / [Self Storage Software](https://www.softwareadvice.com/property/self-storage-facilities-software-comparison/) / WebSelfStorage Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/property/webselfstorage-profile/reviews/)[Alternatives](https://www.softwareadvice.com/property/webselfstorage-profile/alternatives/) # WebSelfStorage 2026: Benefits, Features & Pricing Wondering if WebSelfStorage is right for your organization? Our Self Storage Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview WebSelfStorage 3.3 [(95)](https://www.softwareadvice.com/property/webselfstorage-profile/reviews/) Pricing Starting at $44.95 per month ### About WebSelfStorage The WebSelfStorage Business Platform is a web-based solution designed to streamline the management of self-storage facilities. Embrace the convenience of a fully web-based platform, eliminating the need for software installation and allowing 24/7 access from any device. With mobile and tablet compatibility, your facility is always at your fingertips, providing effortless account access and management. Maximize your facility's reach through fully integrated online advertising and reservations, tapping into millions of potential customers visiting uhaul.com each month. The seamless online move-in process, powered by real-time inventory, ensures increased profitability and unit occupancy. Offer your customers added peace of mind with Safestor tenant insurance, creating an additional income stream for your business. Visualize and manage your facility with an interactive site map, simplifying customer and unit management with just a click. Manage your storage unit rates remotely, schedule automatic rate increases, and seamlessly process payments through fully integrated payment processing, offering the lowest industry rates and no hidden fees. Empower your customers with a user-frien... dly online portal, allowing them to pay and manage their accounts, access detailed reports, and engage in seamless communication through automated letters, emails, and text messaging. Experience unparalleled support with online technical assistance, a fully integrated contact center, and multi-facility management, all designed to streamline your operations and elevate your business to new heights. WebSelfStorage offers a free demo for you to discover the transformation power starting today. Wondering if WebSelfStorage is right for your organization? Our Self Storage Software selection experts can help you in 15 minutes or less. ## WebSelfStorage User Interface ## Popular WebSelfStorage Alternatives Main Product WebSelfStorage 3.3 [(95)](https://www.softwareadvice.com/property/webselfstorage-profile/reviews/) Ratings Breakdown - 3.20Ease of use - 3.43Value for money - 3.36Customer support - 3.24Functionality Pricing Starting at $44.95 per month Get Price Alternative Product [CCStorage](https://www.softwareadvice.com/property/ccstorage-profile/) 4.5 [(51)](https://www.softwareadvice.com/property/ccstorage-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.86Value for money - 4.76Customer support - 4.37Functionality Pricing Available upon request Get Price Alternative Product [Easy Storage Solutions](https://www.softwareadvice.com/property/easy-storage-solutions-profile/) 4.8 [(703)](https://www.softwareadvice.com/property/easy-storage-solutions-profile/reviews/) Ratings Breakdown - 4.72Ease of use - 4.76Value for money - 4.86Customer support - 4.56Functionality Pricing Starting at $90.00 per month Get Price Alternative Product [Storable Edge](https://www.softwareadvice.com/property/storedge-profile/) 4.4 [(237)](https://www.softwareadvice.com/property/storedge-profile/reviews/) Ratings Breakdown - 4.32Ease of use - 4.31Value for money - 4.48Customer support - 4.15Functionality Pricing Starting at $50.00 per month Get Price Alternative Product [SiteLink Web Edition](https://www.softwareadvice.com/product/31713-SiteLink-Web-Edition/) 4.7 [(452)](https://www.softwareadvice.com/product/31713-SiteLink-Web-Edition/reviews/) Ratings Breakdown - 4.58Ease of use - 4.50Value for money - 4.68Customer support - 4.51Functionality Pricing Starting at $50.00 per month Get Price Alternative Product [KINNOVIS](https://www.softwareadvice.com/property/kinnovis-profile/) 4.6 [(17)](https://www.softwareadvice.com/property/kinnovis-profile/#reviews) Ratings Breakdown - 4.59Ease of use - 4.38Value for money - 4.65Customer support - 4.29Functionality Pricing Available upon request Get Price ## WebSelfStorage Pricing and Plans Starting price: $44.95 per month Free Trial Free Version Basic $44.95 flat rate, per month Plan includes: - 100% Web-Based Platform - Customer Communication - Merchant Services - Support Services Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## WebSelfStorage Features - Popular features found in Self Storage Accounting Billing & Invoicing Client Portal Customer Management Document Management Electronic Payments Electronic Signature Multi-Location Pricing Management Recurring/Subscription Billing Reporting & Statistics Security Gate Access Control - More features of WebSelfStorage Access Controls/Permissions Alerts/Notifications Auction Management Contract/License Management Credit Card Processing For Self Storage Facilities Late Fee Calculation Mobile Access PCI Compliance Reminders Reservations Management Template Management Third-Party Integrations User Management ## WebSelfStorage Integrations Quicken Integration rated undefined from -1 review QuickBooks Online Integration rated undefined from -1 review ## WebSelfStorage User Reviews Overall Rating 3.3 Ratings Breakdown 5 44% 4 12% 3 5% 2 4% 1 35% Secondary Ratings Ease of Use 3.2 Value for money 3.4 Customer support 3.4 Functionality 3.2 TE Tambi E. Verified reviewer Used daily for more than 2 years Review source Reviewed April 2018 User friendly. 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I loved the convenience of learning the product, and also being able to give feedback on ways to change/update the software. Cons: Some of the features only worked on some of the Windows versions, therefore compatibility was an issue for some of our users. Read More CS Colin S. Verified reviewer Warehousing 2-10 employees Used daily for more than 2 years Review source Reviewed August 2019 Shalimar Self Storage Converts to WSS from Sitelink 5 I've had a great experience with WebSelfStorage. While some competitors may have similar features, I found the functionality and cost of WSS to be unmatchable. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: “I had worked for U-Haul Moving and Storage as a Customer Service Rep, Assistant Manager, General Manager, and Area Field Manager for several years, so I knew the value of the program and was much more familiar with that operating system. Not to mention, our location was already a U-Haul Dealer, so the change to become a self-storage affiliate as well was a no brainer.” “This platform is far cheaper than what Sitelink was charging us monthly for, in my opinion, an inferior product. We do pay extra for the call center, but this has helped us to answer any questions our tenants may have after office hours, as well as making payments, and receiving reservations for our empty units. Centralized mailing may have had the largest impact for us as a company so far. Under prior management, days were spent trying to type up rate increase letters and auction notices. Not to mention, half of them were never even mailed. Now with WebSelfStorage, we are provided with a letter template for various actions common among the storage industry. We then can have them mailed directly to our customers at standard postage costs. It's beautiful when the whole system ties together, it makes for much less hassle.” The newest version is much more user friendly than the past.” “The most impressive aspect of WebSelfStorage since signing up in June is the support. I know in the past extended support would cost the location if they wanted phone contact with a representative outside of their setup windo Cons: Over the phone customer support was once charged to the customer, now with the new version of WSS, it is much easier to get any questions you have answered. Sometimes you will have to wait if they are busy, but once you speak to a representative, they make it very easy for you to access them when needed. Reasons for switching to WebSelfStorage Software much more affordable, also have the option for truck rentals. Vendor Response Thanks for your feedback Colin! We always look forward to hearing from our Affiliates! Replied September 2019 Read More BJ Bobbi J. Used daily for less than 6 months Review source Reviewed March 2018 Horrible. This whole upgrade" from the old version has been an absolute nightmare. 1 Clients can autopay or pay online Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: The old software was great. We have been happy with it and have been using it for years. Wish we had the option to not "upgrade" to the new version, or at the very least go back to the old version. We were not offered an option. We are now stuck with this nightmare of a product until we have enough time to research and find a different product to switch to. Not enough time for researching other products right now since there are so many bugs with WebSelfStorage. We have so many day-to-day tasks and our customers who keep us hopping even when there are no bugs in a system. We do plan to switch. \*\*There have been issues with gate security, privacy security, letters not printing correctly, no email history, ledgers incorrect, and accounts with credits that were not transferring correctly. Just to name a few... They should have tested their product much more extensively prior to releasing it. They have essentially forced their customers to be their "beta testers" and to suffer the effects of a substandard product. This was not a very nice thing to do to their customers. The real "Pro" of this product is that we have an option to go elsewhere. Cons: There are security issues that cannot be mentioned here, for fear of them being exploited by not-so-ethical entities. We are currently working on a "fix" or "work-around" at this point for those other security issues. However, there is one security issue that should be noted before ever allowing WSS/UHAUL access to a client list and gate codes. This issue has been fixed on our end and in our situation (but only after we were forced to hire a digigate expert and paid money for help in fixing issues that were caused by the "upgrade" to the new WSS.) WSS technical employees had left us hanging and waiting for a supervisor to call or email. No supervisor ever attempted to help us. This main issue that had to be fixed was 300+ renters (who were not ours & unknown to us) AND their gate codes were loaded by WebSelfStorage into OUR digigate system. WE HAD ACCESS TO ANOTHER facilities gate codes and the names of their renters (all strangers to us)!!!! Even after we would clear them out of our digigate system, WSS still kept loading them back into our gate. Our digigate expert successfully cleared them out & fixed issues that were caused by WSS, then contacted the WSS tech employees to help them fix the problem on their end. So far they no longer load to our system. We do wonder though, if our gate codes could have been given to another facility as well. Although there are many reasons why this product should not be utilized, the biggest "Con"cern for us was this issue. Read More JW Jay W. Verified reviewer Real Estate 11-50 employees Used daily for more than 2 years Review source Reviewed December 2019 Great Improvement from Old Version 5 Excellent, simple and easy. Great support staff, well trained and well lead. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy to use and navigate. Easy to Train new users. Very mobile functional even for Admin functions. Very cost-effective payment merchant options. Lots of automated functions. New \[SENSITIVE CONTENT HIDDEN\] has totally turned it around and now improvements are getting made very quickly. Software is easily one of best out there! VERY cost effective and simple to use with one or multiple stores. New customers can be looked in the uhaul db on a national basis for contact information that automatically comes in. Cons: Needs the revenue management brought into the new version. More reliable centralized mailing reporting. Better reporting for Mobile Digital Walk Around (inventory). API is nearly worthless at this point. Digital signatures on contracts is still pretty basic. Needs an API link with a full function eSign software or integrated eSign functions that are connected to a kiosk app or a website link. Customer portal is still branded like Uhaul and can't be modified for company designs or just trimmed down to be unbranded. Reasons for choosing WebSelfStorage Better and more functional and easier to use. WAY more internal functions without the need for 3rd party costs. Reasons for switching to WebSelfStorage Other software was bulky and not mobile friendly and had NO internal functions. everything had to be paid for to a 3rd party. Read More BC Bob C. Verified reviewer Real Estate 2-10 employees Used daily for more than 2 years Review source Reviewed August 2019 Best self storage managemetn software for the money! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: we have used web self storage at multiple facilities over the years and have always found it to be easy to use, manager and customer friendly and easy for our accounting folks to use. For the price, we have an easy to use management software, very low credit card processing fees, a built in tenant insurance program and a listing on Uhaul.com. we cannot get all of those benefits in one place and especially for the price. while setting up our most recent self storage facility acquisition on webs self storage, the tech staff could not have been more helpful, our other vendors such as our call center agents have complimented web self storage's staff on how easy they have been to work with. we highly recommend this software for the independent self storage owner and operator. Cons: still need to work out bugs for fully functioning online rentals Reasons for choosing WebSelfStorage ease of use, price, integrated programs such as the credit card processing and tenant insurance Reasons for switching to WebSelfStorage we were having too many accounting issues Vendor Response Thanks for your feedback Bob! We are always happy to hear from our Affiliates! If you need anything, don't hesitate to reach out! Toni Colasso U-Haul Self-Storage Affiliate Network 866-693-6683 Replied September 2019 Read More AB Abbie B. Verified reviewer Real Estate 2-10 employees Used daily for less than 12 months Review source Reviewed April 2024 Trash - you get what you pay for 1 Ratings Breakdown 1 Ease of use 3 Value for money 1 Customer support 2 Functionality Pros: The price, the call center and payment processing fees specificaly Cons: It is absolutely horrendous. Terrible customer service. The help desk doesn't know how to answer 75% of questions. Ongoing problems with their software, including a broken data feed from Uhaul.com, where customers pay online, which has been broken for more than 6 months. Our customers have to call us to update their contact or payment info. The say they integrate with several 3rd parties but it is not true integration, manual processes must come into play in all APIs. Terrible software that needs to be scrapped and built correctly. Reasons for choosing WebSelfStorage The price is what won us over - specifically the call center pricing and the low payment processing fees. But you will pay dearly for the PIA factor. Read More BA Bentley A. Verified reviewer Warehousing 11-50 employees Used daily for more than 2 years Review source Reviewed December 2019 Solid. Setbacks and mistakes happen but their customer support really is second to none. 5 Ups and downs but they have always been the most affordable software. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The customer support. Their team is really trying to create better software for us and it shows. Cons: It used to be their lack of access to real support but this last year has seen a solid 180. Reasons for choosing WebSelfStorage Support and freedom to choose who I go with for supporting tech and functionality. Reasons for switching to WebSelfStorage Sitelink is becoming a tech company. They are changing themselves from a service company and it is showing. They are charging for everything and milking us (owners) for every cent. It is unbelievably frustrating. They are also removing functionality and access from anyone who is not using their entire suite of software. You cannot cherry-pick any single program anymore and expect any sort of help/support. Read More DW Daniel W. Verified reviewer Facilities Services 11-50 employees Used daily for less than 6 months Review source Reviewed February 2020 Great option for Self-Storage Software 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: As someone who likes to stay ahead of the curve, I was very interested in managing a location remotely. Once I found out that WSS offered this solution I jumped at the opportunity. \[SENSITIVE CONTENT HIDDEN\] at the contact center has been incredibly helpful in setting up the Remote Move In process and I do believe this is the way the Self-Storage industry is heading. I really appreciate the quality of the reports associated with WSS; the reports are easy to read and full of useful information. The software has a nice, modern look to it that is very user-friendly. Customer service is typically very responsive and able to assist with any issues we are having. Cons: The remote move in process is still very new so there are obviously issues we run into along the way. Mainly being that the staff at the contact center is new as well and are not fully familiar with the remote move in process. This has lost us sales in the past from customers who were ready to move in, but the contact center was unable to complete the task. Thus, bringing more customers to our competition in the surrounding area. I understand this is a relatively new process so I am understanding of the transition, and \[SENSITIVE CONTENT HIDDEN\] has been very helpful in communicating with me and helping smooth out the process. Reasons for choosing WebSelfStorage The pricing was a big factor and fact that WSS is associated with Uhaul who can make reservations for us at our location. Read More DB Derek B. Verified reviewer Real Estate 2-10 employees Used daily for less than 6 months Review source Reviewed August 2022 First time user and now professional 5 Having a self storage software to run our business has been critical to our growth and success. Having the property organized is critical. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Honestly the price was a big facture for us as we are a small start-up business and operational costs are high scrutinized. Cons: It does have some bugs, some times when i input a lot of different customer accounts it overwrites my work. Reasons for choosing WebSelfStorage Price per month Reasons for switching to WebSelfStorage Rent manager is not for self storage properties. Not even a comparison. Read More DV Danny V. Verified reviewer Retail 2-10 employees Used daily for more than 2 years Review source Reviewed October 2019 Webstorage review 5 Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Site map, customers access to U-Haul storage payment and call center options Cons: Charges for reservations and computer not opening when website is having problems. Reasons for switching to WebSelfStorage The program generates more income with the call center making reservations and taking payments. The program is very accurate with customers accounts. Vendor Response It is so nice to hear your feedback Danny! Thank you for being a part of the U-Haul Self-Storage Affiliate Network. If you or anyone on your team ever needs assistance specific to your facility, please utilize our WebSelfStorage Admin team at 866-693-6683 option 1. We are happy to help! Replied November 2019 Read More Showing 1 - 10 of 95 Reviews [See All Reviews](https://www.softwareadvice.com/property/webselfstorage-profile/reviews/) ## WebSelfStorage Popular Comparisons [CCStorage vs WebSelfStorage](https://www.softwareadvice.com/property/ccstorage-profile/vs/webselfstorage/)[Easy Storage Solutions vs WebSelfStorage](https://www.softwareadvice.com/property/easy-storage-solutions-profile/vs/webselfstorage/)[Storable Edge vs WebSelfStorage](https://www.softwareadvice.com/property/storedge-profile/vs/webselfstorage/)[SiteLink Web Edition vs WebSelfStorage](https://www.softwareadvice.com/compare/31713-SiteLink-Web-Edition/vs/65273-webselfstorage/) [Compare All Alternatives](https://www.softwareadvice.com/property/webselfstorage-profile/alternatives/) ## Other Top Recommended Self Storage Software [Yardi Breeze](https://www.softwareadvice.com/property/yardi-breeze-profile/) **4.2** (333) Recently recommended **93** times [Storage Commander](https://www.softwareadvice.com/property/storage-commander-profile/) **4.1** (19) Recently recommended **13** times [CCStorage](https://www.softwareadvice.com/property/ccstorage-profile/) **4.5** (51) Recently recommended **10** times [6Storage](https://www.softwareadvice.com/property/6storage-profile/) **4.7** (90) Recently recommended **9** times Stuck Between Options? 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