WorkPal

RATING:

4.7

(56)

About WorkPal

WorkPal is a cloud-based mobile workforce management system that assists businesses with processing quotes, assigning jobs and managing field operatives in real-time, through invoicing. With many features that can be tailored to your business workflow, we ensure the software suits your business.

WorkPal Pricing

Apprentice: £25 / €28 per user, per month. Professional: £35 / €40 per user, per month. Bundles are also available, please contact WorkPal for information.

Starting price: 

£25.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Desktop Homescreen - Customise to suit your operations

WorkPal Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for WorkPal

1 - 5 of 56 Reviews

User Profile

Jordan

Verified reviewer

Construction, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2022

Paperless, Quick and Efficient

PROS

A few years down the line we will have our full service and works history documented and stored to refer to without having a large amount of physical paper stored in our office taking up space and being hard to navigate. New staff will need less instruction on finding these and reports arrive instantly.

CONS

Could possibly be more easily customisable in what you provide to the customer.

Reason for choosing WorkPal

Workpal was referred to us by our phone providers, upon the initial demonstrations the WP staff were very helpful through the process and the price was reasonable.

Ross

Facilities Services, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Industry leading Field management system

Overall experience with WorkPal has been amazing since we started and long may it continue, excellent support team and the best system on the market

PROS

With our work heavily concentrated inside London, it is crucial to provide our engineers with the most efficient routes to get them from job to job to avoid stand still traffic and stay on course to hit client provided SLA'sHaving instant access to sleekly designed job report cards we can provide all of our clients with precise, real time updates which has improved our already strong customer satisfaction scores

CONS

Intergration with WAZE navigation would be useful as some of our engineers choose to use this satnav system

Reason for choosing WorkPal

Work pal presentation, delivery of work flow jut worked so well for me, the team were friendly and precise with their information. The system is brilliant and has reinvented our business

Reasons for switching to WorkPal

The two businesses could not find any synergy and it was not working for us.

Olivia

Construction, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Workpal Review

Enjoyed it from day dot! Would recommend!

PROS

Its easy once you know your way around. Quick and simple when organising our engineers weeks.

CONS

Sometimes WorkPal Mobile Phone access isn't as good as what the desktop can be. Our engineers struggle with it sometimes due to jobs not loading.

Vendor Response

Hi Olivia, Thank you for taking time to leave your kind review of WorkPal. Please feel free to contact our support team at any stage if you need help or want to check your teams experience on the mobile app. We will happily review what is happening and keep in touch with you to find a solution.

Replied March 2024

Mark

Facilities Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed June 2021

System Hygienics Limited

Really sped up our service to our customer and manages our engineers

PROS

The asset system which we use extensively

CONS

How inflexible it is. It is really difficult to get developers to modify the system how we would really like to use it

Reason for choosing WorkPal

Asset system

Kevin

Mechanical or Industrial Engineering, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Great software for asset management

Workpal have been great. They have been following up with us to make sure we are happy. They are offering options to help with any issues we have. I regularly get a call or email to see how everything is going.

PROS

Workpal can fit their software to suit you. They can turn on and off features to keep Workpal as simple and straightforward as you need it. They can make the forms to suit you and their form controls are very good. Their developers are very obliging and very inventive at setting uo the system to suit what you need

CONS

We couldn't have a test run with the software before setting up everything. If potential users could trial the software with basic forms I think it would make implentation much easier and give clients a better insight into what to expect.

Reason for choosing WorkPal

We initially signed up for emaint and they had promised us features that they could not deliver. We had to pull the plug half way through implementation.

Reasons for switching to WorkPal

Workpal had asset management and imanage didn't. Workpal was a superior set up.