Xero was the best choice back in 2015 (when no one gave multi-currency) and still is in 2021 (when there are some who do). I have now added another company to Xero and cannot imagine shifting to another platform....ever.

With most clients abroads, we find its best to bill them in their local currency. Luckily for us, Xero is there to help sort our books out and keep them in order. It integrates with many bank feeds & popular wallets/fintechs like PayPal, Payoneer & TransferWise so accounts are upto date - always. Another feature we really use is their tracking fields. Xero allows users to setup 2 tracking fields that can be added to invoices, expenses, bills and assigned to each line. This helps us keep track of project based work and has been our way since before Xero ventured into Project based accounting (that users need to pay additional fee for) It also integrates with online payment gateways such as PayPal, Stripe, GoCardless, and a few others; thus payments are a breeze for clients. As a non-accountant, Xero is easy to use even when you get into all the features it provides.

They have made some changes to their UI esp where invoices and expenses are concerned. Luckily for older users, expenses are still free however, for new users it isnt and each person filing expenses on it needs to pay a small fee. I think it should be free for a small number of users (atleast 2) and then charged.

The integration to the 3rd party platform. From booking engine, payment Getaway, timesheet, etc.

I don’t know how to adjust the margin layout on invoice. My company details that I set up to display in top right of invoice always looks messy. I couldn’t find any helps to adjust the margin to make it neat and tidy.

Very Poor - due to alck of ability to speak to anyone or email anyone due to Xero refusing to allow procedures for complaints. I wonder Why ?

The sales and Marketing misleading information which has casued our lack of TRUST We need a company which offer support and competent systems

Failure to disclose material Facts For exaple Banks Xero does not work with Handelsbankken and Metro Bank and the lack of ability to get support at Xero and the lack of ability to get 2nd party authorisation (even on Xero verification app )

I have been using Xero for several months now and I must say that my experience has been very positive so far. The software is very user-friendly and easy to use, even for people who do not have in-depth knowledge of accounting. I really like the way it is organized, with clear tabs and drop-down menus that make navigation simple and intuitive.In addition, the features offered by Xero are really impressive. I particularly like inventory management, which allows me to easily track my stock levels and place orders when necessary. Similarly, the bank reconciliation function is very useful to ensure that all transactions are correctly recorded and that the accounts are up to date.Finally, Xero's customer service is excellent. I have contacted their support team several times and I have always received a quick and useful response. They are very competent and were able to solve all my problems in no time.Overall, my experience with Xero has been very positive and I would definitely recommend this software to anyone looking for an easy-to-use and complete accounting solution.

What I liked most about Xero was the ease of use of the platform. The features are well organized and easily accessible, which makes it easier to manage my finances. I also appreciated the wide variety of features offered, especially in terms of inventory management and bank reconciliation. Finally, the customer service is excellent, with a responsive and competent team ready to answer my questions and solve my problems.

Although I am generally satisfied with Xero, there are some negative points to report. First of all, the cost of a monthly subscription can be quite high, especially if you use advanced features or if you need a large number of users. In addition, some features may be difficult to understand for novice users, which may require additional training. Finally, although the customer service is excellent overall, I have sometimes encountered longer wait times than expected to get assistance.

Good product, that integrates with other software easily

Easy to use for accounting ledger, integrates with other software we use.

Not as good as our other software for general accounting and payrole

Xero tackles our complex bookkeeping needs, we keep not as it were our claim books but moreover those of clients. Through their association program, we are ready to pass investment funds to our clients that they would not something else have had. Ready to too oversee all client accounts from one central area. We coordinates Xero and set up a comparing assignment in Asana utilizing the Xero APIs and the auth token, one issue Xero is settling is that we will send the solicitations, too in case we do not keep in mind the final receipt installment date, we It makes a difference to keep in mind the close date.

Xero is exceptionally simple to utilize, indeed on the off chance that you're not especially tech adroit or financially slanted you may be able to utilize Xero to suit your needs, making and collecting solicitations is truly simple. The highlights of Xero are very amazing, I coordinates Xero into my application to oversee exchanges, I moreover categorized bank exchanges utilizing the categories given by Xero. For each Xero exchange and exchange category, I made a assignment comparing to the Asana errand with the same exchange sum. We have included this usefulness to fathom the issue of exchanges related to project estimation and costs. Xero could be a awesome app to handle cash related exchanges, ready to effectively categorize the costs and check the advance of the sent cost.

What I do not like is that we can't track time and I think since the app is all almost investing and cash, there ought to be a time following highlight accessible. Now and then I discover that I got to tap a few times to discover what I'm seeking out, for maybe a more visual dashboard will offer assistance make the method less demanding.

User-Friendly Interface: The Xero app is known for its user-friendly interface, making it easy to navigate and use, even for individuals without extensive accounting knowledge. The intuitive design and layout of the software simplify tasks such as invoicing, bank reconciliation, expense tracking, and financial reporting. This user-friendliness reduces the learning curve and allows users to get up and running quickly.

Easy Accessibility: Being cloud-based, the Xero app allows users to access their financial data from anywhere with an internet connection. It is compatible with various devices and operating systems, including desktop computers, laptops, smartphones, and tablets. This accessibility ensures that business owners, accountants, and bookkeepers can manage their finances on the go, making it convenient and flexible.

One of the least favorable aspects of the Xero app is its pricing structure. While the software offers various subscription plans to cater to different business needs, some users may find the cost of these plans relatively higher compared to other accounting software options. The pricing structure may be a disadvantage for small businesses or startups with limited budgets, especially if they require access to advanced features or have a growing number of users. Additionally, certain features, such as payroll management or multi-currency functionality, may require add-ons or incur additional costs, further increasing the overall expense for users.

Xero is Xero's flagship accounting software. After switching to QuickBooks, we needed a cloud-based application that would reliably allow multiple users in different locations to log in and access a shared set of data without the need for conflicts or complex VPN or remote desktop solutions that were required in QuickBooks. It is ideal for professional consulting agencies. I have not had contact with it in the food or service industry sectors, so it could work well in this arena, but I have no direct knowledge.

Xero offers all the functionality we need and has none that we don't, which makes it a very practical and intuitive system. There is no complex learning curve to implement the software. The customizable reports make it easy for me to organize accounting data in a very practical and manageable way. As a web application, there is no desktop software to update, synchronize, perform remote work, etc. Everything is updated in real time across all locations and user accounts.

Many of the features are not present in your application, plus the site is not compatible with mobile devices, so you must run it on a desktop computer to take advantage of the suite's full potential. You may want to have updates installed to help tidy up and clarify the interface.

Xero a product that helps me manage cash flow and integrate with other applications to improve workflow. It also helps me track inventory levels and automate inventory thresholds.

For more complex accounting needs, additional expertise is required to take full advantage and some advanced features may require a subscription to a more expensive plan.

Overall Experience is good. I'm using Xero for more than 6 months. It's been a good experience till date.

Xero has the capability to support more than 160 different currencies, making it a valuable feature for businesses that conduct transactions on an international level.

Xero may not be the most budget-friendly option for small businesses due to its pricing plans, which can be relatively expensive. Additionally, there may be extra charges for certain features and integrations.

Solid and simple cloud accounting solution that is easy to navigate and customise. Great that our external accountants and legal support can access online as they need. Seems to be continuously evolving and its reassuring to see ongoing development of the product.

Customisable dashboard is a time saver and ability to customise templates helps with consistency for our company branding. Customisation of user permissions means the bonus of staff being able to enter their own expenses which is a further time saver. Being able to work across multiple currencies now is a plus, albeit I wish we could manually adjust exchange rates being used.

Many advanced features that are standard for longer established accounting software solutions are available, but as "bolt on" packages, so costs can escalate quickly if you need full "bells and whistles". Customer service response can be very slow compared to other cloud software providers we use - in the beginning they were responsive for engagement but over time they're clearly pushing all customers towards getting answers from their user community and/or through the Q&A section. I appreciate that customer service probably don't want to be wasting time with queries better addressed by professional book-keepers or accountants, but in our instance, as "advanced users", our customer service queries tend to be related to technical challenges with the product. It would be great of Xero could analyse the types of queries coming from their customers and perhaps have a priority helpline on offer for "low maintenance" subscribers.

I am happy, can be connected with my clients all the time, can prepare reports anywhere, anytime. I think the price for South Africa is a bit high

I like the product is easy to use, no need high knowledge of accounting, the person who never was doing accounting can easily manage this product

there is still missing a few things as inventory shall be a bit changed as people with two inventories in different places can not have two storages, there are few things that missing and can make it easier to work with

Xero give me, an accountant, a tool to provide my clients with that effectively gives them a tool for keeping their daily records in an orderly fashion make my job easier at the end of each month.

Xero have been designed to be used by non-account business folks. However, once the data has been listed an accountant has a great tool to use to finish the company financial records (Monthly, Quarterly & Annually). It is also priced at a rate that works for most business owners.

I really do not know of any areas within the software that I can list as "Least" liked. I do not know of any significant problems which I believe need correcting.

It's a lot of money to get setup with a certified consultant. Very few consultants available in Canada. When we did find one she was great but she bills you for every second she works. As in not any free advice. My lawyer is easier to work with.

As a former quickbooks user of about 20 years, it was a big deal to switch platforms. At first glance it looked like it would do everything we wanted. I loved the price point, the interface and relative ease of use. The multi currency was great as was the ability to integrate with Stripe. You make a lot of compromises to save on the huge monthly cost of quickbooks but there are workarounds.

There are so many things that are just common/must have's for any business. Things like progressive billing, job costing and even the ability to make your own journal entries are missing. We had to hire a consultant and spend around $800 just to get it to add purchases easier to the mix with HubDoc. You see job costing catagories at the invoice level but not software or 3rd party app to back it up. The single most annoying thing about it is the support. It's non existent. You complain, They tell you its not a problem and ignore your requests. I struggle daily with the search function. I can't get about 50% of my searches to work. The clients I'm looking for are entered. I'm typing them in fine but you often have to visit contacts menu and find them manually by quote number or just never ending scrolling. Upon complaining numerous times the best they can do is say "it might take up to two weeks for your contacts to sync. " Xero: It's 2020 and the dark ages of cloud software have passed. You need to fix the search function and add job costing to be considered a contender. So here we are in 2020, manually adding each of our sales to a spreadsheet and adding the subsequent bills to it to see if we made $. They make it incredibly hard to contact support and they are quite unresponsive when they do reply to your ticket. They try really hard to push you to support forums, where there are literally hundreds of complaints on the same issue with the ability to comment closed.