--- title: "Yardi Voyager Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Yardi Voyager. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Yardi Voyager is a good fit for you!" source_url: "https://www.softwareadvice.com/property/yardi-voyager-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Real Estate Property Management Software](https://www.softwareadvice.com/property/) / [Yardi Voyager](https://www.softwareadvice.com/property/yardi-voyager-profile/) / Yardi Voyager Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/property/yardi-voyager-profile/) Reviews [Alternatives](https://www.softwareadvice.com/property/yardi-voyager-profile/alternatives/) # Yardi Voyager User Reviews ## Reviews summary - Overall rating: 4.2/5 - Total reviews: 257 ### Secondary ratings - Ease of use: 3.9/5 - Customer support: 4.0/5 - Value for money: 4.0/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 127 reviews (49%) - 4 stars: 82 reviews (32%) - 3 stars: 31 reviews (12%) - 2 stars: 10 reviews (4%) - 1 star: 7 reviews (3%) ### Most mentioned pros - The customizable dashboards and reporting tools are great for insights, and its scalability makes it adaptable for any portfolio size. - It’s awesome for large complexes and real estate operations, but not for smaller properties. - That it can sync with other platforms and contains the most important information that I need to better serve my residents! ### Most mentioned cons - It is not user friendly, the ledgers are hard to follow making it hard to explain things to tenants. - Customer service could be strong. While the support team can be helpful, often times I find that immediate needs cannot be met, which can hold up our processes. - Everything is not clear and any small adjustment of a calculation will send you back to the beginning where I would have to wait after creating a ticket. ## Yardi Voyager customer reviews Showing reviews 1-25 of 257 (page 1). ### Super-efficient way to manage your resident accounts - Overall rating: 5/5 - Reviewer: Lisa F. - Verified reviewer: Yes - Industry: Real Estate - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Yardi makes containing everything about a resident super easy to find and makes the entire process from application to move in and beyond super-efficient. It makes going paperless wonderful! It's ease of obtaining what you are looking for and having everything at your fingertips is such a time saver. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It was easy to use and everything was in one spot. Made finding everything about your resident simple. #### Cons Sometimes I felt like there were too many steps with things but mostly I enjoyed everything about it. #### Vendor response Thank you for your review. Good to know Voyager is delivering value as an end-to-end platform for property management. Replied June 2026 --- ### From 7s to 8 - Overall rating: 5/5 - Reviewer: Andrea J. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall experience is very positive. We currently use Yardi for our A/R, Property Management and Financial Reporting. We started on 7s and we are now preparing to move to Yardi 8. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The modules work well for our company and multiple departments are able to use the product seamlessly. We are excited to being using Yardi for our CAM reconciliations #### Cons Learning the different aspects of Yardi is time consuming but once you learn it, you can truly see the benefit #### Reasons for switching to Yardi Voyager There are more features in Yardi that met our needs as a commercial manager #### Vendor response Thank you for your review! Voyager is designed as a comprehensive platform for property management and accounting. The team is pleased to know it meets your organization's needs. Replied June 2026 --- ### Great software - Overall rating: 3/5 - Reviewer: Brenda H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. good experience and very nice software for residential specially #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I have used in the past and it is a good software but was too expensive for the portfolio i manage but now they lowered price and im considering it #### Cons before the i highly disliked the price, I manage commercial property portfolio and the amount of money charged was too high to compensate --- ### inane auto replies - Overall rating: 1/5 - Reviewer: Jay K. - Verified reviewer: Yes - Industry: Real Estate - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered horrible to use and no oversight by human they are inane auto replies without human intervention everything #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros they are inane auto replies without human intervention everything, it's about the dumbest thing I've ever seen #### Cons everything, it's about the dumbest thing I've ever seen they are inane auto replies without human intervention everything #### Vendor response The Voyager team aims to provide exemplary customer service. If you have specific issues that you wish to escalate, please click the "See all the ways to contact us" button at the bottom left corner of the yardi.com website. Please include in your information that you are following up on a review submitted to G2 Digital Markets. Replied September 2026 --- ### Yardi makes you work harder - Overall rating: 2/5 - Reviewer: Tianne R. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I do not like yardi! It is the worst property managment software I’ve ever had to use. It makes my job harder. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros The dashboard makes it easy to see how many tenants and work orders there are. That’s about all I can say good about it. #### Cons It is not user friendly, the ledgers are hard to follow making it hard to explain things to tenants. It crashes all the time, doesn’t update new info at times. It is not easy to use. #### Vendor response Thank you for your input, and we regret to hear you are experiencing difficulties. If you wish to escalate your issues to support experts, you may do so through the "See all the ways to contact us" link at the bottom left side of the yardi.com home page. If you take this course of action, please mention that you are following up on your G2 Digital Markets review. Replied June 2026 --- ### If you have Yardi experience, then this is a simplified Yardi version. - Overall rating: 2/5 - Reviewer: Alice R. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Efficient in managing day to day operations. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Navigation was simpler than yardi. Intergrated property management, accounting and leasing into a single platform. #### Cons System is complex and requires some time to learn especially if you are not familiar with yardi. #### Reasons for switching to Yardi Voyager New management with lessor budget at the time. #### Vendor response Thank you for your review. The Voyager team appreciates user feedback as a valuable resource for enhancing the platform's value. If you wish to any issues to Voyager support experts, you may use the "See all the ways to contact us" link on the lower left side of the yardi.com home page. If you pursue this option, please mention in your note that you are escalating an issue initially raised on G2 Digital Markets. Replied June 2026 --- ### Great tool for property management, can improve your customer service. - Overall rating: 4/5 - Reviewer: Meila R. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Overall great tool for property management, easy to place day to day reports, such as rent collections, deposits, credits, work orders and residents complaints and issues. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Easy to place day to day reports, such as rent collections, deposits, credits, work orders and residents complaints and issues. #### Cons I can[t pinpoint high usage days but when it slowed down I would know there was high demand on it and when it would crash, the wait to get customer service on the phone was long. #### Vendor response Thanks for your input. Your feedback is helpful and the Voyager team is pleased that the platform meets multiple needs for your organization. Replied September 2026 --- ### Great platform for intermediate users ! - Overall rating: 5/5 - Reviewer: Josh A. - Verified reviewer: Yes - Industry: Real Estate - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The amount of features Yardi Voyager has makes it most enjoyable. It also has a secure database which enhances the overall product. #### Cons Yardi Voyager can be pretty complex at times and has an abundance of features which can deter the average user. #### Vendor response Thanks for your review. The Voyager team is pleased that the platform meets your business needs. Replied September 2026 --- ### Best large property management system! - Overall rating: 5/5 - Reviewer: Ruth D. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It’s awesome for large complexes and real estate operations, but not for smaller properties. It’s a necessity for managing large properties. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros All in one powerhouse managing everything from leases, accounting, operations. It’s great for large complex portfolios. #### Cons It’s hard to navigate for beginners and takes a while to understand. Can be slow sometimes with glitches. #### Vendor response Thank you for your review. Voyager was designed as a comprehensive platform for property management. You may wish to consider Yardi Breeze if you are seeking options for smaller portfolios. Replied June 2026 --- ### A Top Tier Property Manangment Software With Few Drawbacks! - Overall rating: 5/5 - Reviewer: Nicole W. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: 51-200 employees - Product usage: Used monthly for less than 12 months - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Yardi is one of my top choices for property management software despite drawbacks of slower customer service support. I find it's easy to train new team members due to the simplification of the user interface! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Yardi was a straight forward, comprehensive program that greatly improve day to day work flow for busy leasing offices. The user interface is easy for people to catch on to, even those who may not be as comfortable with learning new software. Reports are easy to find and I love being able to pull them as Excel spreadsheets so I can tailor them to my liking. #### Cons Customer service could be strong. While the support team can be helpful, often times I find that immediate needs cannot be met, which can hold up our processes. Bank reconciliation is easy, however, fixing or moving money can pose a challenge at times. #### Vendor response Thank you for your input. Accounts of user experiences help the Voyager team enhance the platform's functionality and value. Replied June 2026 --- ### Complexity meets necessity - Overall rating: 4/5 - Reviewer: Tiaria B. - Verified reviewer: Yes - Industry: Real Estate - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Yardi is a very powerful property management tool to keep your community organized, however, it is not as straightforward as it could be. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What I like most about Yardi is the ability to document everything from start to finish. The ability to have other systems integrated so you don't have to switch often between sites and dashboards. #### Cons Yardi is a bit complex. Everything is not clear and any small adjustment of a calculation will send you back to the beginning where I would have to wait after creating a ticket. #### Vendor response Thank you for your input. It's helpful as the Voyager team seeks to enhance the platform's user-friendliness and its value as a property management platform. Replied June 2026 --- ### Yardi Accounting Software - Overall rating: 4/5 - Reviewer: Clemente D. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Yardi is a efficient and well placed software. A lot of our issues arose from a hasty and incomplete setup of the software, which led us to run into irreconcilable issues later down the line that would cost too much to resolve with Yardi. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros There is functionality for any process you may want or need to do. They are willing to schedule meetings if there are any issues that arise. #### Cons Using it as an accounting software felt like a second consideration. A lot of processes included many redundant steps. If we did have an issue with how #### Vendor response Thank you for your input, which is helpful as the Voyager team strives to enhance the platform's value as a comprehensive property management and accounting platform. Replied June 2026 --- ### Powerful but Complex Property Management Software - Overall rating: 4/5 - Reviewer: Adir C. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience with Yardi Voyager has been positive. The platform’s comprehensive features have helped me streamline property management tasks, from accounting to tenant communication. While it took some time to get comfortable with the system, especially with the more complex functions, I’ve found that once you’re familiar with it, Yardi becomes an essential tool for efficient management. A few processes still feel a bit manual, but it’s been a strong asset for handling our day to day operations. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Its an all in one platform is efficient, combining property management, accounting, and leasing in one place. The customizable dashboards and reporting tools are great for insights, and its scalability makes it adaptable for any portfolio size. #### Cons The biggest downside to Yardi Voyager is its complexity, it has a steep learning curve, especially for new users. Setting up customizations can be time consuming, and some tasks feel overly manual or require additional modules. --- ### One of the most challenging parts of my job is managing Yardi. - Overall rating: 3/5 - Reviewer: Benjamin L. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. 7s is a much better product than 6, which is a nice surprise. And payscan has worked well so far. In general, it's been a real struggle. It's just been really hard making Yardi work for my company. Occasionally, I come across a person who is great and knowledgeable, like [SENSITIVE CONTENT HIDDEN] and I try to reengage him or her but it's not always possible to get the same person to help. And sometimes you get one of the support team who is not very good and things can take a long time to get sorted out..... #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros It has a robust set of features and has many modules such as rentcafe that are native (hope I'm using that term properly) to the environment- meaning no need to integrate with third party software providers. Tech support is usually quick to respond. #### Cons You really need your own Yardi tech department to get the most out of it. If you don't it becomes critical to work with a Yardi consulting firm in order to customize the software to your business or implement new features. For some reason roommates are treated differently than "primary" lesees by the system. It's infuriating that residents are handled differently just because one was entered into the system first and is considered to be the "primary" resident, even when both folks are on the lease. Moving roommates in and out of the system is a nightmare for accounting. Customizing the leasing process and documents was so difficult and time consuming I had to fire Yardi from the job and engage an outside consulting firm. Yardi refunded my support hours upon request, so that part was good. The workflow is not set up to work in places like Boston or New York. The concept of a broker is foreign to Yardi folks. If you own or manage a single large property or community where all leasing is done in -house then no problem. If you own many properties in urban areas and rely on outside brokers to rent apartments choose a different software platform. Yardi support techs can be infuriating and there is no single person or team that is responsible for my account. I have team leaders for Voyager, Payscan, RentCafe, Lease Docs etc. but no single person is really "driving the train." I've been waiting 3 months or more for the correct version of my annual invoice. #### Reasons for choosing Yardi Voyager Wasn't confident that either Appfolio or Buildium would be better and really wanted to automate our a/p so payscan was the easiest and fastest way to go. --- ### Do not purchase this software!! - Overall rating: 1/5 - Reviewer: Jennifer B. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered I hate it. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Nothing. Even the UI is awful. Actually thier conference was fun but the product is awful. #### Cons It is way too complicated. I have used other software that is more robust and easier to use. Yardi has increased my workload. I will spend a full day on a Yardi task. #### Reasons for switching to Yardi Voyager New job --- ### Yardi Voyager one of the greatest programs ever - Overall rating: 5/5 - Reviewer: Tammy M. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered Many years using this program I just loved it when I moved to differ3ent company we still use it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease to work your way through the program. Finding the sections you want to open quickly. Ease to learn. Very simple, not a hard to use program and everything in one place. I love it. #### Cons There are area's that I can not get into as they are not for my usage but they are there for the ones that need it. --- ### User Friendly - Overall rating: 5/5 - Reviewer: Karla P. - Verified reviewer: Yes - Industry: Real Estate - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Once you use it you start to get used to trying to find reports you need. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Once you learn how to use it it like any other management program. #### Cons It's hard to figure out how to pull reports, someone has to teach you. --- ### Best Property Management Software Available. Period. - Overall rating: 5/5 - Reviewer: Samantha N. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Yardi Voyager is the most professional and functional property management software available. Although a little pricey, your business will thank you for it by running so much smoother. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros Yardi has the most functions out of any property management software on the market. You can easily see your day/week/month on the home screen and know how many appointments your office has. You can easily see what amenities each unit has individually, which helps when tracking market price increases and quickly being able to justify them to tenants/higher ups. You are able to run any type of report you can dream of; Yardi Voyager has you covered. #### Cons Yardi is not able to be used if the internet is down. This is inconvenient if you have an unreliable internet connection. Also, the Yardi server is often down and it is hard to get ahold of customer service. So, it feels like when your internet is working just fine, Yardi's server isn't. And vice versa. Additionally, it is a little difficult to train new users on Yardi Voyager; once they get it, they can really take off! But, in that beginner start up, there are often a lot of errors made and you can't delete duplicate guest cards and such. --- ### A solid, functional tool - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I appreciate the ease in which you can run reports through Yardi and how quickly and dependably the software uploads invoices. It has pretty reliable support features and allows me to do lease administration easily. #### Cons What I like least about this software is that there isn't a quick way to compare invoices as you are coding unlike other programs that I've used. This can make it challenging to easily open other invoices and see missing recurring payments and ways that similar invoices are coded. It also is frustrating how the pathways and names to different functionalities within the program are different for different users. This can make collaboration confusing when it isn't universally the same for all users. --- ### It's been an industry leader for so long for good reason - Overall rating: 4/5 - Reviewer: Bryan L. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's our holistic ERP. Thus far it's an industry standard for a reason. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Accounting and ledger capabilities are fantastic. #### Cons Seems they still run into bugs with features that have been around for ages. User menu's aren't very intuitive. A lot of the support will provide steps to fix a problem without really understanding what the function does or why it has to be done - troublesome when you get into fixes that require several screens and complex process. --- ### What year is it?? - Overall rating: 1/5 - Reviewer: Collin W. - Verified reviewer: Yes - Industry: Real Estate - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered Frustrating and confusing. #### Ratings breakdown - Ease of use: 1/5 - Functionality: 1/5 #### Pros Does it do what you need it to do? Yes. I suppose. At some point. #### Cons This software is the most out-of-date, convoluted, redundant, and time-consuming tool I have ever been tasked with using. Very little about this interface is streamlined and simple tasks that should take 1 click, takes 10. Those clicks = TIME. Glitches regularly without warning and I often lose what I'm working on, having to start over. The overall look of Yardi looks like it was packaged in with the first roll-out of Windows 97. There are FAR better property management software systems out there (looking at you, Entrata) and anyone who says things like "I didn't have a problem" are people who likely haven't used any other program seeing how far-reaching Yardi is in the industry. #### Reasons for switching to Yardi Voyager New company --- ### Powerful Software, Needs Optimization - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Generally Yardi is great software, it is powerful and allows the user to complete a lot of tasks that other competitor software suites do not. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros Yardi Voyager is a very powerful option for property management. It is very user-friendly in the sense that you can manipulate lots of data in different ways, it is organized, and can handle high volume. #### Cons The software could definitely use some optimization updates. It is designed for use with IE, and does not typically work well with other browsers. It also tends to be slow, with some tech clean-up it would definitely be more efficient. --- ### Solid Property Management Accounting - Overall rating: 4/5 - Reviewer: Matthew E. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros The accounting functionality is solid on Yardi Voyager and gives you a range of options ensuring that simple HOA/Condo financial statements can be completed with ease but also having more detailed setting for clients that require it. The system is completely customizable so that almost any company's business practices can be reflected in the workflow patterns, menu-sets and reporting. #### Cons Some of the new websites and software that are designed for client access to records are pushing the boundaries of what traditional software providers (such as Yardi) currently have on offer. Yardi are in the process of updating to try and match the new offerings that are available though - although the enhanced features are sometimes within whole new modules and options (such as Concierge) which are additional costs on top of the base Voyager package. --- ### I've used Yardi for years for property management and accounting. It's the best product out there. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This software made my company's processes much more streamlined and effective. It created a team functionality allowing more people to work together than before. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that the software can be customized to your needs. There are several options for add ons that you can choose to use or not. There's also a ton of training from full conferences to webinars. #### Cons When usage is high, the system can run slowly. This generally happens around the first and last days of the month. --- ### Solid but rigid - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This is a complete product that handles ads aspects of property management well. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Features are strong and very solid, accounting functionality is very strong as well as are the customer information store features. #### Cons It’s rigid and difficult to get raw data out of the database. Customizations to access data in the format you may need can be very expensive and difficult to have created. #### Reasons for switching to Yardi Voyager Timberline was an in house product, not cloud based. ## More reviews [Next reviews](https://www.softwareadvice.com/property/yardi-voyager-profile/reviews/?page=2) --- Yardi Voyager Reviews, Pros and Cons - 2026 Software Advice