All Your.Rentals Reviews

1-25 of 98 Reviews

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Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.

Jacque

Leisure, Travel & Tourism, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

A very useful and professional service

After a couple of false starts due to mistakes I made in the pricing information, I had to cancel the bookings as the prices were much too low, which resulted in penalties (ouch!), I am now much more savvy and can tweak prices on the fly to match local competition. The price changes promptly get broadcast to the listing sites. Communication with guests is simple. Payment is smooth too, in my bank on the day the guest arrives.

PROS

I was first attracted by the claim that I only needed to set up one listing and that would be broadcast to most of the popular listing sites around the globe. It saves a lot of time as now I do not have to setup and update of individual sites - I previously had seperate listings on HomeAway, TripAdvisor, AirBnB, OwnersDirect, etc. which took a lot of work and co-ordination. And best of all, there is only one calendar to keep updated! Even If do I forget, a helpful email jogs my memory every couple of weeks.

CONS

When first using the website I found that it did no seem to allow much flexibility to have different rates and charges however the site has developed over time and it is now easier to customise the pricing to suit your preference. The consequence is that it means you have to be very careful to read every bit of information before putting your listing online, otherwise you can get unpleasant surprises! Thankfully you can test the listing yourself and double check that it produces the results you expect.

Vendor Response

Hi Jacque, thank you very much for your comments and sharing your experience using our software. We appreciate it. Best regards!

Replied February 2019

Miiro

Leisure, Travel & Tourism, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2022

Your.Rentals has the perfect customer service

My God.... Amongst all the booking sites, Your.Rentals has the best customer service they are too fast to act and they are restless untill the issue is resolved. Payment is always on schedule. In other words I would recommend Your.Rentals to everyone meet.

PROS

Alerting me no coming bookings. Payment procedures are just perfect.

CONS

Updating my availability every month. Nothing much. Sometimes when a guest use messages on this platform I hardly get it ad the same applies to me as a host.

Reason for choosing Your.Rentals

Unlike other booking platforms, Your.retals guest can never disappoint you with the NO SHOWS like other platforms. If is only used by serious guests not joking individuals.

Vendor Response

Thank you Miiro for your compliment. We also take note of the messaging issue you mentioned, and we are working on it to improve this. Stay tuned!

Replied September 2022

George

Management Consulting, 201-500 employees

Used daily for less than 6 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed June 2022

Hots keep away I warn you.

I warn you guys in order to avoid all this bad experience do not go to them. You will be grateful because I saved you from lot of waste of time. I am just dissapited that I did not came here to read reviews from the first time. It was too good to be true.

PROS

When they want you to log in and register they keep in touch with you and they are there for you once you do the mistake to sign up and list your properties they disappear

CONS

They are asking for ID's and sensitive documents through email and they do not tell you the purpose. Due to GDPR all these kind of documents must be sent through softwares like docsvault.com and not through email this is not a professional handling. They work in turtle speed movement. Their support emails , chat is non-existent they reply after 2-3 days. Their platform does not work it shows that your listings are sent to channels and this is not true if you manually search for them in the platform you will see that there are not anywhere. Their direct bookings also do not work they say its a problem that they are looking at and nothing happens. They have connectivity issues with channels like Booking.com that I have never managed to link with your rentals, again they told you that they are looking at the issue and it takes soo many days and nothing happens.

Vendor Response

Dear George, We are sorry to hear you are having a bad experience. It sounds like you have gone through our verification process, where we are obliged to request documentation to publish the listings on every single channel. The requested documentation is to avoid possible fraudulent misuse of the platforms. Thank you for taking the time to write the review. We will continue to enhance our system.

Replied August 2022

Anna

Hospitality, 1 employee

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Effective channel manager

I’m really satisfied with the app and I will continue using it for advertising my property.

PROS

It easy to upload your property and use it to manage your bookings. It is also very well organized and I get response to my questions quickly. It also provides with bookings quite often but the commission is quite expensive so that makes potential guest a bit reluctant to proceed with a booing. All in all I’m really satisfied with the quality of the platform and the whole process of my bookings through Your.Rentals. I have been using the platform for over a year now and I’m convinced of its effectiveness.

CONS

I liked everything but it would be easier for me if I could log on automatically without using username and password all the time. Another thing is that it is time consuming when you want to change the prices on a daily based. There should be a way to do this more quickly.

Vendor Response

Thank you for your review. It's great to know that you like Your.Rentals! We will take your feedback and continue to enhance our product.

Replied December 2020

ruthelzon

Import and Export, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Great System and very useful and professional service

The software is great very well organized and a very user-friendly application.

PROS

Reservation mistakes can be avoided since we use the system. More visitors comes in and I think it doubles the turnover and I can managed it easily.

CONS

Its all in there. I think the Chat features should be revise for a good communication for the guest and host within the system.

Vendor Response

Thank you very much for your feedback! We appreciate your words, they help us to keep improving our service and our product. Best regards.

Replied July 2021

Mary

Leisure, Travel & Tourism, 1 employee

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Ski Chalets at Pamporovo Village Vacation Rentals

Helpful staff and gets the bookings!

PROS

It gets bookings! Staff are helpful. Easy to navigate the site.

CONS

Perhaps the site is a bit slow and it seems to take a while to update changes especially the minimum number of nights on seasonal rates

Reason for choosing Your.Rentals

A good overall offer and has not been disappointing

Reasons for switching to Your.Rentals

To save my time and paying for subscription sites is no longer necessary.

Vendor Response

Thank you for your review! We will continue to provide the best-in-class support for our customers. We also take note of your feedback and will further enhance our product.

Replied December 2020

Adisa

Hospitality, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Best Platfotm

PROS

Is quite easy to use . From linsting the properties to calendar , updates and all

CONS

They build very professional websites .

Vendor Response

Thank you Adisa for your feedback. We will keep working and make the effort to make your life a lot easier. Stay tuned!

Replied October 2022

Werner

Hospitality, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed February 2019

Great site to have your

Your.rental is a great add on helping us sell better the apartment, as it probably doubles the turnover we would have gotten otherwise without it.

PROS

The ease to expose the apartment to international online sales channels. Furthermore, also payments are not left out, which is what at the end counts. Great! A great add on is the synchronization to the ical calendar. Your.rentals also helps in making your apartment more visible, giving you hints and tricks how better to sell it.

CONS

Unfortunately there is no hold to influence presentations on the channels offered, as sometimes information is missfigured, even though Your.rentals got the correct information. Unfortunately the help desk was unable to solve that. It may be cumbersome in maintaining rates and seasonal offerings for more than one apartment.

Thomas

Telecommunications, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2018

Professional concept, professional SW, engaged and responsible employees. Great results!

Safe time, save money, be more effective. All in one application.

PROS

The dashboards are giving a quick and effective overview about reservations, payments and future guests. Easy to handle and to use. Intuitive. Simple and great menu bar. Quick and easy access for any consultation or administrative task. Works fine syncing reservations with iCal!

CONS

I wish there would be an app for for the iPhone and iPad. I guess this is under development. Quality score: Not sure what the criteria is to value the account. I had a score of 98 with 3 languages. I added another language and the score dropped to 96, indicating that adding more languages would leverage the score. I don't think this is very important for the use of the SW or even on the operational side but I thought its worth to mention it.

Vendor Response

Hi Thomas! Thanks for the nice comments, it's great to hear that you're finding Your.Rentals useful. Regarding your comments, we've been hard at work improving our mobile usability so you can manage your properties directly from your phone and tablet. I hope you like the improvements! That's interesting to note about the quality score - we're regularly reviewing our algorithm to make sure we're giving the best feedback possible. Keep an eye on your dashboard over the next few weeks and months - we've got some cool developments regarding listing quality in the works!

Replied February 2019

Anonymous

1 employee

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2019

General review

This is my second year at Your Rentals and I only received one booking, for the upcoming season.

PROS

The software is simple and easy to use. The interface looks nice. Everything is easily accessible. Received only one booking though, in 2 years.

CONS

Would be better if guests communicate directly with the host, not via YourRentals agent. Property page score is too thorough, it's complicated and asks too much to achieve a high score.

Eleni

Leisure, Travel & Tourism, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed September 2022

Easy to use software!!

PROS

It is very easy to use, efficient and a good tool to manage our listings.Also, the service and the support team is excellent, very helpful and professional.

CONS

As far the bookings, there are many fees (service and channel fees) for property managers.It would be nice to reduce these charges a bit.

Vendor Response

Thank you Eleni for your feedback. Our team is always happy to support and help you!

Replied September 2022

Diego

Hospitality, 201-500 employees

Used less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed February 2021

Good app

I have got a few customers from the app self and it has been good, however I have got 99% of customers from other apps.

PROS

Pros: the variety of companies in the portafolio where the same listing can be seen worldwide, it gives stronger online precense.

CONS

Chat features should be upgraded for a better communication experience between guest and host within the platform for protection of both parties.

Vendor Response

Thank you for your time and comments Diego. We'll keep working to make Your.Rentals simpler for you and all the property managers community.

Replied February 2021

George

Hospital & Health Care, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Good for some websites...

PROS

I find out about less known channels through your rentals

CONS

I do not think is something i do not like

Vendor Response

Thank you George for your feedback. Great to see that you have been using our product for more than a year. We're happy to know that you found many other less-known channels through Your.Rentals. We are continuously adding new OTA channels to our platform. We will have more good news to share soon!

Replied September 2022

Anonymous

1 employee

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

The Best System for Future Online Booking

Direct booking and collect payment from the guest, so I do not need to install the payment gateway

PROS

Direct Booking Feature and Chanel Booking

CONS

NO Smart Pricing where we can set for minimum and maximum

Freddy

Hospitality, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2019

you rentals overview

We dont have now any problems

PROS

Easy to use the availabelity rate and special offer

CONS

It is everything great easily to use and understanding

Vendor Response

Great to hear that you have been using Your.Rentals successfully, Freddy :) Thanks for the review! If you have any questions about anything please get in touch

Replied February 2019

Michael

Airlines/Aviation, 1 employee

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Maybe one of the best platforms

Worth doing business together

PROS

Quick response, highly satisfied, worth to do business with you

CONS

I couldn't upload photos easily and fast

Vendor Response

Thank you Michael for your review. We're happy that you like our platform and will recommend it to others. We will continue to be your extended team and provide the best service you can find in the market.

Replied September 2022

Anonymous

51-200 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2019

great software to combine all online platforms

PROS

Its great to have a one stop shop with all the OTA's in one place and discover new ones you never heard of. In addition you only need to create one listing and not having to subscribe on each and every one of them

CONS

The commission fee is very much higher then certain pages for example airbnb, trip advisor, homeaway all charge 3%. Your.rentals charges 18%. This is way too much in my opinion in fact we left our original listings with the page directly as this is from where the business comes from. On another note we do not receive much feedback from the page. Considering we are being listed on so many pages we get very little bookings.

Marina

Architecture & Planning, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed March 2019

Review

Following rentals on one platform but I do not get feedback.

PROS

I can follow my rentals easily, at first when I started it was easy to connect but I am not sure that I am up to date on some platforms like tripadvisor

CONS

Synchronisation with Airbnb does not work and I have problem with sync of prices

Carlos

Leisure, Travel & Tourism, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

Versatile

Well this will be my first time to acomódate guests from this software. Looks a very nice couple from Canada who will be stay with us.

PROS

The versatility of the platform and easy to find out how to use it.

CONS

They don’t send me a lot of clients. I will like to receive more travelers from you.

User Profile

Dre

Verified reviewer

Writing and Editing, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed February 2019

good

PROS

very professional, very easy. You do not need to spend much time

IVAN

Hospitality, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

VERY EFFECTIVE AND EASY TO USE

GREAT EXPERIENCE AS DO NOT HAVE TO ENTER MY PROPERTY IN VARIOUS DIFFERENT RENTAL WEB SITES

PROS

IT AMALGAMATES MOST RENTAL WEB SITES INTO ONE MAKING IT EASIER TO MONITOR AND IS VERY EFFECTIVE

CONS

NOTHING TO NOTE AS I FIND IT EASY TO USE

Francesco

Architecture & Planning, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2019

one for all

PROS

It's simply fantastic with just one entry you're projected onto different channels in one go

CONS

Updates to the variation of the ad are often not carried out promptly by the various channels

Aggeliki

Hospitality, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2019

An honest approach

Positive

PROS

It's quite easy to use and the calm colors.

CONS

You need some time to understand how the calendar works if you want to block or to cancel a booking.

Maria

Hospitality, 1 employee

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

1

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed February 2019

A long time for starting up

My tarification of the rooms is not respected. The tarification is not per room but it depends the number of guests. You sent me 4 persons for 45 € : this is not possible.

PROS

I expexted a lot of Your Rentals. It took time...Now it starts normaly after months of subscription. I could not find all things to do for starting up. Now it is OK. In the beginning I felt unhappy. I am not so clever with a PC and English is my 3rd language. .

CONS

I like now the calendar page. I am very happy to recieve a remember email.

Anonymous

2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed February 2019

Lots of work getting listings on this site....but few bookings in return

Customer service and follow up is good....but, very few reservations generated.

PROS

Easy to post photos. Can copy and paste other property descriptions into this site.

CONS

A little confusing about linking other sites. Didn’t realize but it was a reciprocal site. Wasn’t clear.

Showing 1 - 25 of 98 Reviews