---
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---

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Zego Reviews

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# Zego User Reviews

## Reviews Summary

## Overall Rating

4.5

* * *

## Ratings Breakdown

5

(64)

4

(17)

3

(4)

2

(3)

1

(2)

## Secondary Ratings

Ease-of-use

4.6

Customer Support

4.4

Value for money

4.5

Functionality

4.6

* * *

### Pros

"The ease with which the homeowners in out Association can pay their dues online, and set up pay plans that best suit their needs. And on top of that, the integration between Zego and Smartwebs makes the entire payment processing process seamless for us."

"Zego makes it SUPER easy as a community manager to keep track of payments from residents, upload receipts when I receive cash payments and keeps track of other expenses along the way"

"It has helped reduce manual processes, improve payment consistency, and support smoother operations across our portfolio."

### Cons

"We use zego for tenant payments and the con is refunding them overpayments is not tracked."

"Also, I try to be as clear as possible in my emails, and often they don't do what I have asked."

"A lot of residents are unable to log in, and the onsite team for some reason is unable to assist."

* * *

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Zego Reviews, Pros and Cons - 2026 Software Advice