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BlueSnap vs HoneyBook
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.3 / 5
4.6 / 5
Value for Money
4.2 / 5
4.6 / 5
Customer Support
4.5 / 5
4.7 / 5
Functionality
4.4 / 5
4.6 / 5
Last Review Written
March 25, 2023
November 13, 2024
Pros/Cons
Pros
- Thanks to the great customer support, my integration have been fast and easy.
- Very good credit services with excellent service and technical support.
- The Functionality is very robust. Quality merchant processor with huge potential to be a forerunner in the segments of ecommerce and pos systems.
Cons
- Customer support, refund policy. Totally miserable to work with on most fronts.
- The sandbox does not support certain cases such as simulating failures to rectify our security within the system.
- Left our company out to dry. Terrible business model and they couldn't care less about customer experience.
Pros
- I LOVE the referral program as well, the commission is beautiful. It's not only user friendly but the customer service has always been top notch as well.
- I have loved Honeybook since I first downloaded it...Customizing everything was easy and FUN. Any time i had questions customer service was super fast and nice...which makes everything easier.
- I also was surprised with the outstanding customer service and the fast response I received. This basically handles everything that I need with my small business in one platform - which is amazing.
Cons
- The only complaint I have is that you can’t access all the same features and do all the same things on the Honeybook app as you can on a computer.
- I dislike that almost everything requires a fee. As an independent photographer it is difficult to pay money up front and would rather have a basic free plan to start.
- Just that it’s missing an employee portal with scheduling employees as an option.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2023
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
