Abacus is the cloud-based accounting solution that helps to manage employee expenses and reimbursements. It is suitable for small and midsize companies for tracking expenses and reimbursing employees. Abacus records all the information related to the expense, such as category, tag, vendor, etc.

Its features include automated expense reporting, dashboard, policy controls and corporate or personal card linking. Payments are processed once users have connected their bank account to the system. Once the expense is approved, the solution facilitates reimbursement back to the employee

Administrators can also create spend reports by filtering expenses on different parameters such as employee, vendor, category, location, and project. The solution syncs with accounting solutions like Quickbooks or Xero. Abacus is priced on a per user per month basis. Support is available via email.



42 Reviews of Abacus

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 42 reviews

November 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

November 2018

Very Easy to Use for Employees

Pros

I appreciate how easy Abacus makes it for me to submit expenses and how clear the process is. You can quickly see what expenses are pending, what has been approved, and what still need to be approved.

Cons

I wish there was a way to remove categories that are irrelevant to you or your team. I.e. if you are on the accounts team, you should be able to hid the sales categories to make it easier to categorize the expense.

October 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

October 2018

Easy to Use

Pros

Abacus is great - both online and in their app. It's simple to submit (and approve) expenses to keep your team moving.

Cons

There are random bugs that appear in the mobile version that seem to be easily resolved by restarting.

October 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Count your Savings!

I love that this is quick, and easy. Just take a picture of your receipts and attached the image to your expenses and that is it! Saves time, and shows corporate where they can save money or where too much is spent.

Pros

Abacus allows you to streamline and organize your expenses. It enables you to systematize how you refund your employees, execute your expenses and reconcile credit cards.

Cons


I haven't found anything I don't like about Abacus. This saves time and money and approval and audit processes are faster. This is easy as counting on your fingers!

September 2018

Lauren from The Sill

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

3 of 5

September 2018

Abacus is Great

I only use it as a user, but it makes the overall expense report process so easy and I spend so much less wasted time attaching and downloading receipts!

Pros

I love Abacus. It makes expense reports so easy and I end up just doing it as I am out and about since it is so easy to upload.

Cons

It takes forever for the transactions to pull through from my card so I don't end up using that function which is unfortunate because it is actually pretty helpful.

August 2018

Jeremy from Kinnek

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

August 2018

Solid expense reporting software

Pros

Very easy to download and get started. Pretty intuitive to submit basic expenses and get refunded quickly.

Cons

Seems like there are excessive required fields but at least it's easy to use so not that big a deal.

July 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

2 of 5

July 2018

We use Abacus for expense tracking and reimbursement

Pros

The app is lite (it doesn't take much space) and it seems to do all of the basics from travel to reimbursement management.

Cons

The app struggles with things it claims to do and has some "advanced" things it apparently cannot do. For instance, connecting a credit card says the app will recognize expenditures for approval later, but so far nobody in our office has been able to make that work. It would also be nice to not have so much downloading, saving, then re-uploading to Abacus (regarding receipts) - other apps do this without saving on your personal machine at all.

May 2018

G. Keenan from Sprout Social, Inc.

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

May 2018

Effortless expense tracking and management

Pros

Having come from a huge tech company that had their own proprietary software to submit and reimburse expenses, Abacus is a breath of fresh air. It's unbelievably easy to use and both their website and their mobile app are clean, intuitive and get out of my way.

I don't feel like I'm jumping through hoops or need to go through a bunch of red tape to get expenses reimbursed, and it helps me keep track of when my expenses are approved and reimbursements are being distributed.

It's amazing being able to just take a photo of a receipt right from the app and upload it immediately. Don't need to hold onto receipts or gather scans in another app.

Seriously, this software is so simple. Every company should use it.

Cons

I've had the mobile app crash a few times or just become unresponsive, but this is so inconsistent that I don't really think I've ever been inconvenienced by it.

May 2018

Bryant from Sharpline Converting Inc.

Company Size: 51-200 employees

Review Source


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

Abacus as a simple and worthwhile expense tool.

Pros

Abacus has so many feature, it is practically limitless. We were able to use it to shorten our expense process drastically. Not to mention the fact that the Abacus team is extremely helpful. Their introduction emails answer your questions before you even have a chance to ask them! For us, Abacus was the perfect choice as it offered us both a simple and practical expense platform to start with as well as a technology we will be able to use moving forward and integrate with our accounting software as our sales representatives become more aware of the product. (Which isn't too tough! Its incredibly simple to use!) Pricing is at a great point as well. However, if a user does not submit an expense they will not pay for that month! I would not trust those who offer "free expense software." Those at Abacus are professionals, hands down, no doubt.

Cons

I really have few cons for the software. I think it would be nice to see more instructional videos that we could share with our sales team so that we did not have to explain the software to them. That being said, the software is intuitive and we had few problems helping everyone get up to speed. All in all, there is little to complain about considering how much bang you get for your buck.

April 2018

Deepti from IBM INDIA PVT LTD

Company Size: 10,000+ employees

Review Source


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

3 of 5

April 2018

Easy to get every information in short and simple way

Pros

UI is good
Linked to vast database of clients
Advancement is applied
Summarized info can be utilized in better way

Cons

Selection of data fields could be more as as per the categories.
Here requires more enhanced details of land survey.

March 2018

Anonymous

Verified Reviewer

Company Size: 5,001-10,000 employees

Review Source: GetApp


Ease-of-use

3 of 5

Functionality

4 of 5

March 2018

Easy to use

Pros

The interface is easy to use and expensing on this system is very quick. I use my phone regularly and the biggest benefit is when you can use your phone to upload the expenses on. This makes it relevant and direct, which cuts out paperwork.

Cons

It would be good on the dashboard to see what the expenses have been paid, not just how much has been aggregated.

March 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: GetApp


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

March 2018

Great tool but not perfect

Pros

Abacus is an interesting tool and definitely innovates within the space. It has helped many people with its work.

Cons

Although it helps people, the UI can always use some improvement to keep it from being slow. New integrations would also be welcome.

February 2018

Jodus from Imbric-8

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

Complete recommendation

No

Pros

We have used their services once only last year and thoroughly would recommend their customer service

Cons

They are small and may take some time to get assistance. They seem to be always busy which can be both a pro and a con

February 2018

Supreeth from Comau Power train

Company Size: 501-1,000 employees

Review Source


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

5 of 5

February 2018

Expense System with Easy usage

Pros

Abacus is a extremely useful expense software with ability to drag images from the platform and also can download images from the phone app.

Cons

The aggregate expense with outstanding amount shall be displayed on home page that will be very helpful for any user.

December 2017

Matthew from Salvation Army Kroc Center Hawaii

Company Size: 201-500 employees

Review Source


Ease-of-use

4 of 5

Functionality

4 of 5

December 2017

Great software

Pros

This automated our process and allowed us to go completely paperless which was a big deal for our organization!

October 2017

Devani from Potts Law Firm

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2017

So far so good!

Pros

We have been using this system for about five months now. The website and mobile app are user-friendly, which is the biggest pro. It can also be customized to fit your business structure. Overall, the system has delivered well on most of what it promised.

Cons

I think our only con so far is that the system does not integrate with our accounting software as we were told it would.

October 2017

Ressa from Potts Law Firm

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

3 of 5

October 2017

Abacus is very user friendly.

Pros

As an administrator the ability to reconcile is super easy using the system! I haven't really found any one specific thing that I dislike about Abacus.

October 2017

Rebecca from The Potts Law Firm

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2017

Easiest Way to Manage Your Business Transactions

This software tremendously helps the accounting team at our Firm. It also helps the users who are required to submit corporate expenses. The categories and customization fields allow this product to be extremely useful.

Pros

I love the Abacus. It's extremely easy to navigate your way throughout the site, and it takes only a few seconds to upload images of your receipt/add a quick description of your expense. I also like that you can create different categories and can require specific fields to be answered. This is extremely useful on the admin side when users are uploading their information for Corporate expenses. It leaves less room for exclusions to me made. This programs took me approximately 30 minutes to learn and I've used it every day since.

Cons

My least favorite thing about this product is just the price, honestly. I feel it is a bit high, but the product is great and the customer service is very helpful, so all in all it's worth the money.

April 2017

Stephen from W.C. Ralston Architects LLC

Company Size: 2-10 employees


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

3 of 5

April 2017

great, but a little outdated

great software, but seems a little cumbersome. I think the software itself needs a facelift

Pros

tons of information

Cons

seems outdated

January 2017

Steve from Synek, Inc.

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2017

Keeps me organized

It has changed the way we expense things. We used to all have separate cards and it cost us a lot on personal expenses slipping through. With there was an alert system when certain limits were crossed. There probably is.

January 2017

Anna from SYNEK

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2017

We love Abacus!

Abacus has made the expensing process very easy and efficient. We do not have to wait as long to get reimbursed.