About Emburse Abacus

Abacus is a cloud-based T&E solution that offers midsize teams a highly efficient way to track and control expenses, reimburse employees, and book travel.

Employees use a mobile app to submit expenses right when they happen. Custom automation enforces policy compliance on each expense and routes them to specific approvers. Instead of reviewing traditional expense reports, Finance teams use real-time Live Reports to review expenses by employee, project, client, or any other efficient view. The Insights dashboard surfaces spending trends and lets finance teams track metrics like ROI and Customer Acquisition Cost.

Features include a travel booking platform, corporate card dashboard, and direct deposit reimbursements using a ...


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Supported Operating System(s):

Web browser (OS agnostic)

56 Reviews of Emburse Abacus

Average User Ratings

Overall

4.45 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(35)

35

4 stars

(12)

12

3 stars

(6)

6

2 stars

(1)

1

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 56 results

May 2018

User Profile Picture

G. Keenan from Sprout Social, Inc.

Verified Reviewer

Company Size: 201-500 employees

Industry: Internet

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

May 2018

Effortless expense tracking and management

Pros

Having come from a huge tech company that had their own proprietary software to submit and reimburse expenses, Abacus is a breath of fresh air. It's unbelievably easy to use and both their website and their mobile app are clean, intuitive and get out of my way. I don't feel like I'm jumping through hoops or need to go through a bunch of red tape to get expenses reimbursed, and it helps me keep track of when my expenses are approved and reimbursements are being distributed. It's amazing being able to just take a photo of a receipt right from the app and upload it immediately. Don't need to hold onto receipts or gather scans in another app. Seriously, this software is so simple. Every company should use it.

Cons

I've had the mobile app crash a few times or just become unresponsive, but this is so inconsistent that I don't really think I've ever been inconvenienced by it.

September 2020

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

September 2020

Expenses Simplified

Overall, I would recommend this over other expensing tools. It is modern, they have mobile capabilities, and the support was excellent when needed.

Pros

Abacus is easy to set up and use. The UI is intuitive, and it is self-explanatory to use. I really like that you can send email receipts to the abacus alias, and it parses out the expense for you. They have a mobile app that I use often, and I rarely have issues with the tool.

Cons

Sometimes the receipt scanning can take a long time, and you will go in and edit it manually. I don't like that it takes a long time to get email receipts into abacus.

May 2021

User Profile Picture

Frank from Apploi

Verified Reviewer

Company Size: 11-50 employees

Industry: Internet

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

5.0

May 2021

Easy to use and submit expense reporting

Its easy to use, fast and quick for submitting expenses reports, especially multiple reciepts at the same time. It saves a boat load of time and Id recommend it to all startups!

Pros

Its easy to use and upload photos or expensed items or you can even connect your bank account and it does everything automattically.

Cons

The user interface is nothing special although it is easy to use, it could be upgraded to look more appealing.

April 2020

David from michael d conroy plc

Company Size: 2-10 employees

Industry: Law Practice

Time Used: Less than 12 months

Review Source


Ease-of-use

1.0

Value for money

1.0

Customer support

4.0

Functionality

1.0

April 2020

Bad product

This has been the worst business decision we have made. We were looking for a case management software to streamline increase efficiency. The sales promises about this were simply not true and the free training is a joke. It is so basic that it served no purpose.

Pros

The support team is very responsive. The product may be great but once you purchase it they want more money to deliver the product rather than deliver the product.

Cons

The product is difficult to use, and simply does not offer the features that are available in quick books. It is a huge step backwards and requires an amazing amount of time to deal with glitches. It frustrates rather than enhance outlook. The product is outrageously priced for what we are able to do. I was assured it was the right product for my small firm but I don't think so.

Reasons for Choosing Emburse Abacus

Seemed to be much higher quality and better features

Reasons for Switching to Emburse Abacus

Salesman convinced me that I was paying for top of the line case management software that had the best features of what we were using and by paying as much, we would be guided quickly to achieve our goalls

February 2021

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

February 2021

Great Software

Pros

Super straightforward. Easy to use and provides visibility into the expensing process.

Cons

Nothing negative to say. Abacus works great.