Accelo vs Polaris PSA

RATING:

4.5

(169)

Accelo has 169 reviews and a rating of 4.47 / 5 stars vs Polaris PSA which has 208 reviews and a rating of 4.64 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (169)
4.6 (208)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 28, 2024
September 20, 2023
Pros/Cons
  • Pros

  • But the most impressive is there is a client portal feature for our clients to collaborate on projects, accept quotes and view invoices.
  • I also really like the triggers for alerts on budget/usage %, this automation has been very helpful.
  • Cons

  • The proposal/ quoting functionality has been a disappointment.
  • Accelo can definitely seem intimidating at first as there are a ton of menus that can take time to familiarize yourself with.
Read all user reviews
  • Pros

  • I would definitely recommend it for other companies.
  • Even our most (self-confessed) techno-phobic employees love it. The API is excellent and the level of administrative control is a real plus point.
  • Cons

  • For example,if i open a timesheet to change a name of a project, when i click on the drop down it pulls up name of the client but will not pull up the projects under that client.
  • The software allows you to clock-in and clock-out two times in a row, resulting in a error that has to be manually fixed by a supervisor.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2022

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N/A
7 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos