Atera

DeskTime

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Ratings & Reviews

Overall Rating

4.48 / 5 (135)

4.31 / 5 (124)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.0 / 5

Last Reviewed

April 19, 2020

October 14, 2019

Pros/Cons

  • Pros

  • I like the price and the features that come with it. Especially the integration with Webroot!

  • Easy to use Full training available Great support team Good product development Very cost effective

  • Cons

  • It is not as configurable as some of the larger RMM or PSA, for the most part it's a good thing, but prepare for surprises. You need to test drive it first.

  • There were a few missing features but nothing we couldn't handle in another manner.

  • Pros

  • The breadth of capabilities. It shows us so much information.

  • Easy of use. Reporting. The staff seems to like watching their daily ranking.

  • Cons

  • There isn't really anything, the set up is a little odd at first but once you do the first few it becomes very easy.

  • hard to compare month by month, to adrese beter time management

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots