Architecture Management Software
BuyerView | 2014
Software Advice helps organizations narrow down professional services automation (PSA) software options to find a system that best meets their needs. This offers us unique insight into the biggest pain points buyers have with their current methods, as well as what they’re looking for in a new solution.
A wide variety of businesses seek PSA solutions, which include functions such as project management, accounting and time and expense tracking. This report focuses solely on interactions with buyers from architecture firms that were evaluating software to help them run their business, not perform their work. For example, billing software instead of design software.
We analyzed a random sample of 385 of our interactions with these buyers. This report outlines our most important findings.
Forty-nine percent of the software buyers we spoke with were using manual methods (e.g. pen and paper, Excel and Outlook) to track and store their data, meaning they were reviewing business management software for the first time.
We also found that 49 percent of buyers were already using general accounting and billing software, such as Quickbooks, while 42 percent were already using some form of architecture-specific software.
This lag in adopting new technology may be due to the fact that the buyers in our sample were primarily small businesses: 88 percent were from firms earning $5 million or less in revenue each year, while 80 percent were from firms with 20 employees or less.
A sizeable portion of buyers (33 percent) were looking to replace outdated systems that were no longer supported. Some reported that their current software system was excessively cumbersome, clumsy, hard to work with and/or didn’t offer adequate tech support.
Meanwhile, 25 percent of buyers said they wanted to enhance efficiency. This is logical, given that a significant portion of buyers were using manual methods. Many of these buyers reported spending excessive time tracking operations via paper or Excel spreadsheets, and needed to streamline the process with software specialized to their field.
Software Advice frequently speaks on the phone with organizations seeking new professional services software systems. We randomly selected 385 of our phone interactions with buyers from architecture firms to analyze for this report. If you would like to discuss this report or gain access to any of the charts, please contact me at firstname.lastname@example.org.