DATABASICS Time & Expense vs FreshBooks

RATING:

4.5

(26)

DATABASICS Time & Expense has 26 reviews and a rating of 4.46 / 5 stars vs FreshBooks which has 4401 reviews and a rating of 4.48 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (26)
4.5 (4401)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
November 15, 2023
June 12, 2024
Pros/Cons
  • Pros

  • Receipt imaging and organization was another welcome addition. We extract and interface expense data (weekly) and time sheet data (semi-monthly) from Databasics to our accounting application.
  • So long as we can effectively learn how to do things, most of the validation rules that we'd want to add to our configuration etc could theoretically be done on our own.
  • Cons

  • As an administrator, I dislike the fact that I no longer have physical custody of the database for other analysis or reporting needs.
  • All ad hoc reporting must be done through the embedded Jasper reporting application. This generally meets the needs but is sometimes inconvenient to use.
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  • Pros

  • Ease of use and integration from pc to mobile. The fact that i could copy repetitive invoices and projects saved me a lot of time as well.
  • It’s very easy to use,excellent customer service and use also a great mobile app. I am really happy to have this software in my company.
  • Cons

  • Interface is hard and confusing to use. Not built for those without precision motor skills (forget it if you have any sort of impairment).
  • The downside of FreshBooks is that there is no possibility of merging contacts while duplicates are repeated when Freshbooks connects to another platform e.g. Hubspot.
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Pricing Range
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2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos