About DeskTime

Desktime is a time tracking solution that helps businesses of various sizes maximize team productivity and project management. The Desktime dashboard allows managers to monitor daily activities as well as sick leave, scheduled vacation, and overtime. Additionally, managers can track employee access to specific apps, websites, and time spent offline. 

With Desktime's project management features, including automated screenshots and activity trackers,  managers can confirm projects are being prioritized and tasks are being completed at the appropriate pace. Additional features include cost calculation reports and detailed project billing for customers. Desktime integrates with Asana, Jira, Zapier, Outlook Calendar, Google Calendar, plus more.

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Supported Operating System(s):

Windows XP, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

124 Reviews of DeskTime

Average User Ratings

Overall

4.31 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(57)

57

4 stars

(52)

52

3 stars

(11)

11

2 stars

(4)

4

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 124 results

May 2018

Kaila from Investment Properties Mexico

Verified Reviewer

Company Size: 11-50 employees

Industry: Real Estate

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

May 2018

Awesome! i love that it keeps exact track of what i or my team does daliy

Pros

It´s a great tool to keep track of what everyone is doing, when do they start working, when they leave, and how much of the day they are actually productive.

Cons

it would be awesome if you could break down even more specifically which file you were working on on seeveral programs, and not just the program as a whole, so i have to use another app to track that, for example if i use photoshop all day i would like to know how much time i spent on each file, so i have to track this ¨manualy¨ with another app.

January 2017

Barbara from PetroPages

Verified Reviewer

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2017

A Real Lifesaver

There are things I am good at, but keeping track of my time is not one. I had searched for a few years trying different programs, or plug-ins, or techniques and I always ended up with "time holes" in my day. And then I found Desktime. It starts when my computer comes up and starts tracking automatically. I use Chrome and have the extension for Desktime that captures the URLs of sites I visit so I can also keep track of what I was working on by where I was on the Internet. And then there is the Project's feature. It is super simple to set up a new project, and as easy as choosing from a dropdown list when you need to switch from one project to another for individual job tracking. In the course of a day I rarely work on one thing and then the next and so on. It is more of a series of hopping from one job to another and back again and the ease of switching between projects makes that a non-issue. And because no person is perfect Desktime also has a Private Time feature. There is also the ability to keep up with how long meetings are or lunch even because Desktime tracks offline time. When your computer is idle for more than a few minutes Desktime stops counting time. When you come back, in the timeline there is a gap to which you can assign whatever may be appropriate. If it was a production meeting, click in the blank space and a pop-up comes up and you can tell it what you were doing, what project it was for, if applicable and even if the time was productive or not. I suppose depending on the meeting that could be subjective. And if you were out to lunch, leave it blank and no time is recorded so that at the end of the day you have an accurate record of how much "desktime" you have put in. It is the greatest thing since sliced bread.

Pros

Time tracking without thinking.

Cons

I really wish it would track minutes in unites of 100, like time has to be submitted for payroll. The hour time is not a factor but the minutes, it is always 38 min x .60 to get time to submit. Or if not doing the actual math, it is looking it up on a conversion chart. Just give me an option to track it how I need it to.

January 2017

Taras from CSIA

Verified Reviewer

Company Size: 1 employee

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

January 2017

It looks more complicated than year ago.

I am using DeskTime for personal use (motivate myself to work hard and more careful ). I did the pause for using your tool and after the pause in 1 year, I feel more difficult with DeskTime. I had the issue with assigning some tool to the certain activity. I am not sure but I have to fill that same tool could be in productive and unproductive depend on time. For example, I spend some time for studying on work PC after work hours. During the work hour, my learning tool is unproductive but after this is productive. I don't see a possibility to switch.

Response from Draugiem Group

Replied August 2019

Hello, Taras! Thank you for your review. Over these years DeskTime has improved its features quite a lot, working on making the app more intuitive to use. While we can not offer to change productivity of apps in regards to time, you can always use the 'Private time' option to use your computer for non-work related activities - DeskTime will not track any time while this option is enabled.

January 2017

Hsiang from Tenten Creative

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

January 2017

I use Desktime everyday!

We're a small web design and development company here in Taiwan with about 10-15 person. We use Desktime on our daily work to track the productivity of our colleagues, though it is not used as a key for employee's evaluation, but it is definitely a tool to help our company boost their attention, which also comes with a good healthy competition, and we will award the best employee of the month thru it. There's a lot of Desktime we like which we don't usually see on other apps, those includes some automatic detection of the website if they're productive or not, we can also add projects for special tracking, we can also limit the users from their IPs incase they're abusing it at home, lol. I think Desktime is actually lack of some marketing, it is a worthy competition to Rescue Time, you should give it a try! ;)

Pros

Some features such as project controls, site controls, groups, etc.

Cons

The price and app stability I guess

January 2017

Viktor from ForeverSpin

Verified Reviewer

Company Size: 11-50 employees

Industry: Retail

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

January 2017

Fantastic Service, yet Needs Direction

A great service that allows tracking and reporting on computer use - its scalability, ease of installation and general ease of use allow it work very well for my organization and for many others, I assume. That said, there are several features that were available previously that are no longer baseline. It is important for DeskTime to determine exactly in which direction they want to push their features and their tracking, as the inability to track activity in one way, may avoid a need for DeskTime altogether. Specifically, allowing the reporting to break down a users' actions within a given hour has disappeared from the transition of Desktime to New Desktime and this feature specifically allows us to gather insights. All-in-all, Desktime is a very powerful tool for management and for reporting and team performance assessment, yet could take an extra step in defining some key features. More desktop alerts, stronger hour-reporting, and offline time mapping would all help in making Desktime the ultimate tool for time management.

Pros

-Great reporting for activities -Administrative rights are defined correctly

Cons

-Lacking significant alerts -Private time can't be mapped to specific periods within the day -Full-screen applications override private-time notifications