DeskTime

OfficeTools

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Ratings & Reviews

Overall Rating

4.31 / 5 (124)

4.06 / 5 (174)

Ease-of-Use

4.5 / 5

3.5 / 5

Value for Money

4.5 / 5

3.5 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.0 / 5

4.0 / 5

Last Reviewed

October 14, 2019

May 21, 2020

Pros/Cons

  • Pros

  • The breadth of capabilities. It shows us so much information.

  • Easy of use. Reporting. The staff seems to like watching their daily ranking.

  • Cons

  • There isn't really anything, the set up is a little odd at first but once you do the first few it becomes very easy.

  • hard to compare month by month, to adrese beter time management

  • Pros

  • The product has a lot of features that made the implementation in the first year wonderful. The support staff was great and easy to access. Ease of use, reporting, billing features

  • Works great and is very easy to use even for team members that are technology challenged. Tech support is amazing so quick to reply and great!

  • Cons

  • Customer service is good, but wait times are sometimes long.

  • There are a lot of predefined reports and filters, but we wish there was more customization available, such as a report writer feature.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

4 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots