eSilentPARTNER, developed by The Médi Group in 1988, is a fully integrated professional services automation software. This web-based system offers project & resource management, accounting & financial management, time & expense tracking, media management, collaboration & file sharing, business intelligence, CRM, and more. Clients and vendors can also access information via online portals. It is used by project-driven businesses, including advertising agencies, public relations firms, in-house creative services departments, graphic design firms, and management consulting firms across North and South America.
Within its project management features, eSilentPARTNER allows users to create and track schedules using preformatted templates. Depending on the complexity of the project, the system also offers schedules using Critical Path Methodology. Using role-based rules, users can view project or company financial information on a configurable dashboard.
The Médi Group provides implementation, training, and customer support through telephone and web conferencing, as well as email and an online service portal.
Theodore from AgencySacks
Specialty: Advertising & PR
It's focused! I am not slugging through a bunch of 'features' that have no relevance to my industry. They understand the 'service' sector and what we struggle with
Really, I have no complaints. I have used this product for almost 10 years and I have witnessed its evolution. Quite impressive!
Many times I see people struggle with forcing a software product to do things their way. Let go, let the software guide you.
Louis from Altitude Marketing
Employees number: 11-50 employees
Able to use a much more data-driven production schedule, planner, time tracker, and resource planner.
It holds a lot of data and allows our team to track time, projects, costs, and personal very well and enables us to forecast into the future what will be needed and where efficiencies may lie.
The user experience and interface are poor. There is no mobile app and the mobile version of the software is less than ideal.
Response: The Medi Group, The Medi Group, Ltd.
Date: January 2018
Thank you for the review Louis. We value your feedback. This year, we are focusing on refining the user experience across devices and hope to engage Altitude Marketing in the process. As always, you can submit enhancement ideas through our customer support portal or email your account director.