Executive, Project Management, and CRM Dashboards
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8About eSilentPARTNER
e·silentpartner by The Médi Group is a cloud-based integrated professional services automation (PSA) solution. It offers users project and resource management, accounting and financial management, time and expense tracking, media management, collaboration and file sharing, business intelligence, customer relationship management (CRM) capabilities and more.
e·silentpartner caters to project-driven businesses that include advertising agencies, public relations firms, in-house creative services departments, graphic design firms and management consulting firms.
Within its project management features, e·silentpartner allows users to create and track schedules using pre-formatted templates. The solution also offers schedules fo...
6 Reviews of eSilentPARTNER
Average User Ratings
Overall
3.33 / 5 stars
Ease-of-use
3.0
Value for money
3.5
Customer support
3.5
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
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September 2016
Theodore from AgencySacks
Industry: Marketing and Advertising
Time Used: More than 2 years
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.5
September 2016
After almost 10 years with this product..........
Pros
It's focused! I am not slugging through a bunch of 'features' that have no relevance to my industry. They understand the 'service' sector and what we struggle with
Cons
Really, I have no complaints. I have used this product for almost 10 years and I have witnessed its evolution. Quite impressive!
May 2021
Gwen from Altitude Marketing
Verified Reviewer
Company Size: 11-50 employees
Industry: Marketing and Advertising
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2021
Good but not quite good enough for us
People were great. Loved the product (back end). Report writing was tricky but their team was always there to help. This may have been updated recently
Pros
The software was excellent. Did everything we need it to from a task management, collaboration and traffic planning (and a ton more that we didnt use for billing and budgeting).
Cons
Our team felt the UI was dated. We switched off for that reason but that was 2 years ago, so we would definetly take a look again.
Reasons for Choosing eSilentPARTNER
We actually selected Mavenlink and hated it so we made the switch (and lost some money) to eSilent Partner
Reasons for Switching to eSilentPARTNER
We needed integrated time tracking and more robust task management and resource planning / traffic.
May 2021
Louis from Altitude Marketing
Company Size: 11-50 employees
Industry: Marketing and Advertising
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
3.0
Functionality
4.0
May 2021
Decent functionality, poor user experience
Pros
Had a robust feature set that was detailed for multiple portions of project management within a marketing agency.
Cons
It was not user intuitive. User experience and interface were not as sharp as one would expect for a SaaS product
Reasons for Switching to eSilentPARTNER
Needed a more robust project management system.
August 2021
Mike from PriceWeber
Company Size: 11-50 employees
Industry: Marketing and Advertising
Time Used: More than 2 years
Review Source
Ease-of-use
1.0
Value for money
1.0
Customer support
1.0
Functionality
1.0
August 2021
Does not keep the promise
A lot of promises. Terrible onboarding/training. That's about it.
Pros
Initially we were sold on the idea that this was going to be the one software that did everything well, accounting and timekeeping, project management and team comms. Spoiler alert, it does not.
Cons
After being made a lot of promised about things the software could do or would do on near-term future releases we realized this software is a dud. The accounting integration was so painful that honestly the only reason we still have ESP is because I don't think we could put our accounting team through another migration. So we basically se it for timesheets and billing and we have replaced all other functionality with far superior tools like Microsoft Teams for team collaboration and Asana for project management.
Reasons for Choosing eSilentPARTNER
Poor judgement.
Reasons for Switching to eSilentPARTNER
We were looking for a system that did each of these functions better. We thought ESP might be it. We were wrong.
May 2021
Alex from Altitude Marketing
Company Size: 11-50 employees
Industry: Marketing and Advertising
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
4.0
Functionality
5.0
May 2021
Robust feature set
Pros
There’s a lot you can do in eSilentPartner in terms of resource planning and reporting. Certainly helps manage a team and their assignments.
Cons
It looked outdated and was a little clunky. It had a lot of capabilities but the team didn’t like it because of how old it looked.
May 2021
Drew from Altitude Marketing
Company Size: 11-50 employees
Industry: Marketing and Advertising
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
2.0
Value for money
3.0
Customer support
3.0
Functionality
4.0
May 2021
Does so many things, few of them executed perfectly
It was fine. It did the job for when we used it, but it didn't tick enough of the boxes to be truly great.
Pros
The feature set is terrific. The ability to assign and manage tasks and the project setup is wonderful.
Cons
The UX is not good, and there lacks any kind of true mobile solution.