Really robust tool but not a great user experience
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
Review Source: CapterraeSilentPARTNER software
eSilentPARTNER by The Médi Group is a cloud-based integrated professional services automation (PSA) solution. It offers users project and resource management, accounting and financial management, time and expense tracking, media management, collaboration and file sharing, business intelligence, customer relationship management (CRM) capabilities and more.
eSilentPARTNER caters to project-driven businesses that include advertising agencies, public relations firms, in-house creative services departments, graphic design firms and management consulting firms.
Within its project management features, eSilentPARTNER allows users to create and track schedules using preformatted templates. The solution also offers schedules for different projects using 'Critical Path Methodology'. Using role-based rules, users can view project or company financial information on a configurable dashboard.
The Médi Group provides implementation, training and customer support through telephone and web conferencing, as well as email and an online service portal.
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Louis from Altitude Marketing
Number of employees: 11-50 employees
January 2018
Response: The Medi Group, The Medi Group, Ltd.
January 2018
Thank you for the review Louis. We value your feedback. This year, we are focusing on refining the user experience across devices and hope to engage Altitude Marketing in the process. As always, you can submit enhancement ideas through our customer support portal or email your account director.
Theodore from AgencySacks
Specialty: Advertising & PR
September 2016
After almost 10 years with this product..........