Fiverr Workspace

RATING:

4.8

(448)

About Fiverr Workspace

Fiverr Workspace (formerly AND.CO) is a cloud-based contract management suite designed to help small businesses create contracts and proposals, process online payments and track business expenses. The application partners with Freelancers Union, allowing stakeholders to design standard service agreements in compliance with Freelance Isn’t Free Act regulations. Freelancers can utilize the platform to quickly share service contracts with clients and capture electronic signatures on a centralized dashboard. It allows administrators to modify content by adding or omitting clauses as per business requirements and attaching additional notes for clients. Additionally, Fiverr Workspace helps employees automatically generate invoices based on contract terms and send for approva...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Fiverr Workspace Pricing

Fiverr Workspace (formerly AND.CO) pricing at a glance: Fiverr Workspace is your one-stop-app for proposals, contracts, projects, time tracking, invoicing, scheduled invoicing, payments, recurring payments, task management, income & expense tracking and reporting. Get Started for free with one client or upgrade for unlimited everything, unlimited clients, editable contracts, custom branding, 6 bank connections and more. Focus on the work you love with Fiverr Workspace.

Starting price: 

$18.00 per month

Free trial: 

Available

Free version: 

Available

Online invoices sent from anywhere
Slide 1 of 3

Fiverr Workspace Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Fiverr Workspace

1 - 5 of 448 Reviews

Moses

Management Consulting, 2 - 10 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed December 2021

And.co for payment

User Profile

James

Verified reviewer

Marketing and Advertising, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2018

Perfect for freelancers and small businesses

I used to use Harvest. I've now switched completely to AND CO and haven't looked back. It's perfect for me as a one-man operation in a service-based business.

PROS

It has the full functionality of most invoicing and time tracking software on the market today, but it's completely free. AND CO Integrates well with most things and is clean and fast. The free mobile app works really well and support has always been quick and helpful when I've needed it. Getting updates when clients view and pay invoices is great and their direct payment integration with Stripe has been so helpful. Multiple tax zones and the ability to create quick invoices on the fly means less time fiddling around with invoicing.

CONS

Some features are unintuitive and annoying. Here are four examples. 1) My proposal software takes a 50% deposit payment upon acceptance of my proposal. I then manually create the project in AND CO and create the 50% deposit invoice so I can mark it as paid. I can't just create the invoice and then say it's been received, I have to first save a draft, go to another section of the app to mark it as sent, then go into the invoice again to receive it. Seems ridiculous to have to do that. 2) When tracking time, in order to mark that time as invoiced, I have to go through two screens rather than being able to just click a checkbox from the time tracking screen. This wasn't always the case, but something they changed last month. I hope they switch it back. 3) The invoices can't be customised as much as I'd like. Small, but annoying. 4) Invoices that are overdue aren't automatically sent a payment reminder email. You have to do this manually.

Vendor Response

Hey James, This is amazing!! Thank you for taking the time to leave us this review and we are just so happy to know that AND CO is perfect for freelancers and small businesses and that it is great for invoicing and time tracking! I am so sorry to hear that some of our features are intuitive for you such as deposits and we would love the opportunity to show you how you can set the deposit payment upfront this way as well as pass on any feature requests you have such as marking time activities as invoiced in one click, invoice customization, auto sending invoice reminders. You can always reach out to us anytime right in the app via the support chat tab directly, your chief operators have got your back and ready to assist day and night! *Jodi

Replied May 2019

Mark

Construction, 1 employee

Used daily for less than 6 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

1

FUNCTIONALITY

5

Reviewed April 2023

Workplace is great, until it's not.

This really started out as a promising service. However, I made a couple mistakes and lost access to my account in the first few days. When I tried to get help from Customer Service, they asked for my username and email address, which I had already given more than once, in the same email thread. They even claimed they couldn't find my account and asked for some form of proof that it existed so I sent them a screenshot of my account dashboard. The next response was an acknowledgement that I seemed to be having problems and if I could provide my username and email address, they'd be happy to help. Again, the entire history is contained in a single email thread.

PROS

I was pretty excited because Workplace seemed to have exactly what I needed. All the right features in one place, relatively easy to use, and the price was unbeatable. Unfortunately, things went south very quickly.

CONS

Sadly, my experience with Customer Service was incredibly disappointing. After providing my account information multiple times and even sending screenshots of current activity, they could not find my account in their system. That doesn't inspire confidence.

Reason for choosing Fiverr Workspace

Workplace seemed to have everything in one place.

Danny

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2022

Inexpensive Freelance Tool but Suspect Payment Service

PROS

Contract generation, proposal, time tracking and simple accounting solution that is all in one that is hard to find elsewhere.

CONS

Its payment processing integration with Stripe is not reliable and you can see delays in getting payments from clients.

Lindsay

Verified reviewer

Consumer Services, 1 employee

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed December 2023

Easy to find what you need

PROS

I love how many different people from to help you with a project. Fiber made it very simple to locate who you needed and to shop between people to find someone that would fit exactly what you were looking for. If I needed AT shirt design I could scroll through multiple people, And look at their different work to find out if their style would be a good fit for me. When I needed some SEO work done on my Website it was easy to locate someone in my price point who could do what I needed done. I've even found multiple things that would help my business that I didn't know was available on Fiverr as I was scrolling through that they recommended to me.

CONS

There really isn't anything I don't like about Fiverr