To add insult to injury, 18 months after Freshbooks canceled and deleted my account, they charged my credit card for another year subscription.

Freshbooks should be facing fraud charges and or a Class Action lawsuit. I expect either very shortly in the future.

Ease of use and integration from pc to mobile. The fact that i could copy repetitive invoices and projects saved me a lot of time as well.

It’s very easy to use,excellent customer service and use also a great mobile app. I am really happy to have this software in my company.

Dishonest Culture - Horendous Customer Service - Terrible product STAY AWAY.

I love that i can send edit and track my business. The app on my phone is great but would like more of the same options as the desktop.

Software is easy to use, has the appropriate features and the support staff is outstanding.

Interface is hard and confusing to use. Not built for those without precision motor skills (forget it if you have any sort of impairment).

It shows you who is yet to give the payments and how much outstanding balance is remaining. The compatibility of FreshBooks is so good that it tells you the total profit and loss.

My experience was FreshBooks has been a phenomenal one. The interface is great and the presentation and look of the program is great as well.

Its easy  to use have a good customer servicehave good mobile apps designed so good and have attractive invoice templates.

I like that the software is great at keeping track of invoices. It's helpful for a freelancer.

It was a great beginners accounting software with an invoicing option that I made good use of. It was pretty intuitive and user friendly.

I like the fact that it makes me very serene about my numbers. This is not something I like doing so I recommend it.

It had been extremely simple to highlight and remove outsider applications since it made my experience superb to utilize this product.

Great for freelancers and small businesses. Free version is easy to use and when you upgrade to the paid version you get great features.

Great experience, easy to use. Customers like quotes and invoices and I like the ability to create them off my mobile device quickly and easily.

The downside of FreshBooks is that there is no possibility of merging contacts while duplicates are repeated when Freshbooks connects to another platform e.g. Hubspot.

It's does a wonderful job helping to keep track of all the outstanding bills of all of the clients that I have.

It is a great experience to manage our things with Freshbooks & it made our tasks more easier. Thanks team for the wonderful software.

So easy to set up and the customer service is awesome, they immediately helped me to fix issues.

What I love most is the standby customer service– it's really been helpful and effective.

Easy to use, it has integrations with PayPal among others. It has integrated time tracker and great support.

I also love how easy it is to maneuver through FreshBooks website. FreshBooks is also very affordable which makes it easy for me to focus on other details in my business.

There are a few features missing in the software compared to the other softwares.

It's been really great to get a quick glance whenever I log in of how many invoices I have outstanding and how much I'm billing clients throughout the year.

There are many integrations and excellent support that helps us with all issues.

The fact that the accounting software is one that helps in the smooth running of a business. It is very easy, secure and user friendly.

An excellent business tool and support. A great investment for smaller organizations.

I was frustrated when I was struggling to keep track of business. I didn't quite understand what I needed to do.

It's very cost effective. Good for small and mid-sized businesses who need a simple accounting alternative.

Ease of use is perfect and integrates easily on a website and setup is easy to setup and manage from one location.

There is so many features that any one at any level can use. The pricing options definitely made this a great purchase item to help my business.

I use it for invoicing, expenses, estimates, and tracking profits. The home UI is super fun to look at and easy to understand.

The personalization of contracts and some accounting errors are the example.

The reports are not user readable out of the box and have to be exported to Excel for further data manipulation which is a pain and should not be necessary.

There are many features and functionality that allows me to work with clients to help track resources, costs, and expenses. The tool is easy to use compared to most others in the market.

The team at Tenrox is great to work with and the recent improvements to the user interface make it a breeze to use.

The thing that I most like about Upland PSA is that it is a Great tool to easy manager your projects financials.

Unfortunately the interface is absolutely terrible. It feels like the interface was top-of-the-line maybe back in 2004.

For employee time keeping, the use of the application is easy but still has limitations in terms of approving hours or seeing individual payroll information such as vacation, sick balances.

Tenrox has a lot of things to work on. It's slow (for my company), they are reluctant to make upgrades based on your needs and based on what package you get, you typically get low customer service.

I enjoy the combination of managing projects, being able to complete timesheets and also have PTO requests tracked in the system. It does make it easy to have it all in one place.

We absolutely love the project module including the project plan, budget, forecast, and resource management. This PSA had many of the tools we were looking for when we selected it.

It is difficult to extract information about time off and assignment for users.

My favorite application to use and share with others.

The benefits of having knowledgeable personnel is a valuable asset to any organization.

Intuitive interface that our users found easy to adopt.

In terns of adding additional applications project management setup, it seems to be limited in terms of accessing.

Ease of use, ability to integrate to all our back office systems and the support from the services team.

The important thing is Tenrox does the job quickly and with little hassle after things are set up and added to your timesheet, letting you get back to the important tasks of the day.

Tenrox is a fairly easy to use piece of software that, when set up, can be updated in seconds to add to your work timesheets.

It can sometimes be tricky adding projects / tasks to your personal timesheet collection. This could be due to how it is set up however.

There are so many more modern companies that can accomplish the things that your company needs to get done and give you better customer service.

As one of the longest running leaders in this market I highly recommend people evaluating service solutions to take a look.

US Dollar

FreshBooks takes billing out of your hands and puts it on autopilot. Set up automated invoicing, online payment options (ACH and Credit Card), and late payment reminders to get paid 2x faster. Next, boost team productivity with precise time tracking and collaborative project tools, so every minute, file, and conversation is tracked and logged.


FreshBooks is a web-based accounting solution that caters to small businesses. FreshBooks serves various industries, such as marketing, legal services and business consulting, trades and home services and information technology (IT).


Key features of FreshBooks include invoicing, expense tracking, time tracking, reporting and payments management. Users can brand their invoices, accept online payments and set auto payment reminders. Expenses can be tracked by attaching receipts to invoices, creating recurring expenses and taking snapshots of receipts.


Financial statuses can be viewed through profit and loss statements, tax summaries and expense reports. FreshBooks categorizes credit card transactions fees and provides a summary of all deposits on its dashboard. The system's time tracking module can extract unbilled project hours into invoices, record billable time and provide an analysis of time spent on projects.


FreshBooks can also be integrated with Paypal, MailChimp, Zenpayroll and Basecamp. 



LongDescription

Document Templates

Automatic Time Capture

Tax Management

Electronic Payments

Invoice History

Status Tracking

Billable & Non-Billable Hours

Billable Items Tracking

Payment Processing

Recurring/Subscription Billing

Time Tracking

Deferred Billing

Document Storage

Proposal Generation

Activity Tracking

Spend Control

Timer

Online Time Tracking

General Ledger

Recurring Invoicing

Bank Reconciliation

Financial Analysis

Mobile Payments

Financial Management

Project Billing

Credit Card Processing

Invoice Management

Attendance Tracking

Timesheet Management

Mobile Receipt Upload

Project Management

Customizable Invoices

Projections

Time Tracking by Client

Calendar Management

Collaboration Tools

Data Import/Export

Automatic Billing

Accounting

Contact Management

Project Time Tracking

Hourly Billing

Multi-Currency

Mobile Access

Online Payments

Online Invoicing

Time Tracking by Project

Performance Metrics

Billing Portal

Expense Claims

Tax Calculation

Client Portal

Sales Tax Management

Email Reminders

ACH Payment Processing

Project Accounting

Real-Time Updates

Email Management

Project Tracking

Multi-Period Recurring Billing

Visual Analytics

Activity Dashboard

Invoice Processing

Alerts/Notifications

Reporting & Statistics

Currency Conversion

Data Visualization

Reminders

Time & Expense Tracking

Estimating

Customizable Templates

Mobile App

Billing & Invoicing

Receipt Management

Accounting Integration

Dashboard

Expense Tracking

Multiple Billing Rates

Multi-Language

Discount Management

Customizable Branding

Reporting/Analytics

Contact Database

Billing Rate Management

Accounts Receivable

Payroll Management

Client Management

Mobile Time Tracking

Quotes/Estimates

Project Planning

Third Party Integrations

Partial Payments

Financial Reporting

Profit/Loss Statement

Search/Filter

Core Accounting

For AEC Industry

Customer Statements

Accounts Payable

Mac OS

Web browser (OS agnostic)

Windows 8

Windows 10

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

FreshBooks

Live Online

Webinars

Documentation

Videos

Upland PSA (formerly Tenrox) helps build a predictable and profitable services business. Upland PSA centralizes timesheet and expense automation for your entire workforce with templates for different roles, clients, projects, or resources.

Optimize resource and project management for maximum profitability based on team member skills and availability. Create repeatable project templates in Upland PSA and take advantage of proposal automation so you can win more business.

Deliver 100% transparency from bid to close for budgets, costs, demand, capacity and progress. Give your team members the right answers at the right time with knowledge management, enhancing onboarding and customer service. Drive customer loyalty with active collaboration and ongoing feedback and engagement surveys.

Use Upland PSA's intuitive analytics dashboards and reports to monitor business performance for profitability. Reduce revenue leakage with financial forecasting and streamlined customer billing and invoicing.

Upland PSA's flexible design enables approval workflows matched to your internal processes and efficient data exchange between front and back-office solutions, such as CRM, ERP and financial, and HR and payroll systems.

Companies of all sizes use Upland PSA to help build a predictable and repeatable services business with customer-centered professional services automation software.

Top 3 reasons why customers love Upland PSA:

1) Complete system configuration: Automate workflows and approvals to match the way your business runs today and easily make updates when you need to.

2) Start with the essentials: Get up and running quickly with what you need today with comprehensive capabilities for time and expense management, resource management, project financials, and project management. Add more advanced features when you’re ready.

3) Expertise ready to help: Leverage pre-designed or custom training to set your team up for success from Day 1.



Real Time Analytics

Project Workflow

Project Templates

Portfolio Management

Project Planning/Scheduling

Gantt/Timeline View

Resource Management

Multiple Projects

Resource Allocation & Planning

Resource Scheduling

Workflow Management

Percent-Complete Tracking

Reporting/Project Tracking

Budget Management

Task Management

Document Management

Upland PSA is a modular system that can be deployed in its entirety or in distinct modules. It is priced on a per-user, per month basis, according to the modules deployed to your organization.

FreshBooks vs Upland PSA

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