Zoho Desk

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Ratings & Reviews

Overall Rating

3.87 / 5 (109)

4.50 / 5 (1,598)

Ease-of-Use

3.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

3.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

January 12, 2020

February 16, 2020

Pros/Cons

  • Pros

  • I really liked this SAP system. It was able to process a large amount of data through its cloud storage and I felt it very useful.

  • Great easy to use system and you are able to pull data out to easily audit and analyze. Highly recommend.

  • Cons

  • Sometimes, the application is slowing down specially if you input too many data but the product is good and you get what you pay. Also, it is too expensive but this is worth of your money.

  • I think it could be a bit more aesthetically pleasing; that being said its all about functionality.

  • Pros

  • It's really easy to use and with a great price.

  • This software is very easy to use. The new format released looks nice and handles our support needs in a very seamless manner.

  • Cons

  • Initially, UI was confusing. Gets a little time for initial setup. Once the setup is done, it becomes easy to use.

  • With the simplicity of Zoho Desk came a lack of more advanced tools. Otherwise, no complaints.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

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Number of times our advisors have recommended this product

(in the last 30 days)

N/A

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Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots