Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
4.0 / 5
Value for Money
4.0 / 5
Customer Support
4.5 / 5
Functionality
4.0 / 5
Pros
"Great support and training available. Once you know how to use it, the software is fantastic. Significant time must be spent at the beginning, but it is worth it!"
"It does what it is ment for, solid software design and lasts for ever"
"The software is powerful and competitively priced , support is responsive, and is easy for users to use"
Cons
"Not super easy to figure out with out training help, but the staff are always available to assist during the learning curve."
"Nothing to include here. I guess I could say I wish it was free ; )"
"Journyx does not have an cons at the present. I am able to preform all tasks as needed."
Journyx Reviews
Filter by:
May 2020
Claire from RWC Consulting Group
Company Size: 51-200 employees
Industry: Financial Services
Time Used: More than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2020
Awesome Company & Support!
Our business benefits greatly from this online system where our consultants, located all over the USA, can enter time and expense for payroll, billing, etc. This is also a great tracking system for longer term reporting. We love it.
Pros
Journyx is a terrific time and expense tracking system that is based in Austin, TX. We enjoy supporting our local Texas businesses, and we have found the quality, expertise, and support to be excellent. This works well with our accounting system, QB, and it's my standard for many reports daily, weekly, monthly, and annually. I can't imagine business life without it!
Cons
I need to work more with the Excel reporting that is available. Haven't take the time to review since the beginning. I'm not referring to the export of reports into an Excel format. That works great.
Reasons for Choosing Journyx
Local business in Austin was a major consideration, and the system worked well for our needs. Other platforms were not as flexible.
April 2020

Leonardo from Lionsgate
Company Size: 1,001-5,000 employees
Industry: Entertainment
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
5.0
Functionality
3.0
April 2020
It was quickly adopted and it is very valued by our operations and human resources teams.
It is a very useful software that in our company has helped to better organize the projects by crossing important data on financing and management of worked hours and availability of human resources destined to each project, it allows to better manage the distribution of working hours according to the schedules established by the managers, it accelerates administrative processes by automating them and it allows the payment of hours with more precise and updated data. I recommend it because it helps to accelerate many administrative and accounting processes allowing a more fluid development of the projects under development.
Pros
Journyx is a very good platform, in our company it was quickly adopted and it is very valued by our operations and human resources teams, it allows a better management of the personnel and keep the budget under control, it integrates well with other administration and financial tools, it has a clear and well designed interface.
Cons
We have not registered any negative opinions about this software from any sector of the company.
September 2018
Anonymous
Company Size: 51-200 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
2.0
Functionality
2.0
September 2018
It's better than nothing.... but not by much
Pros
It IS better than trying to track time in Excel, but that's about it. A few other pros: - decent (not great) reporting - not too hard to add new projects
Cons
There were a lot of things I did not like about this tool. - terrible User Interface - not mobile friendly - reporting was not great - no real dashboards - could not use to forecast time/revenue - approvals of time also kind of meh

Response from Journyx
Replied September 2018
Thanks for your review ¿ we really do appreciate your honest feedback! Feedback from customers like you have a large impact on our product improvement plans. There are many major improvements to our user interface, mobile app, and reporting on the way in the next 6 months, but in the meantime, there may be some ways we can help you get more value out of using Journyx. We¿d love the opportunity to listen to you and figure out some possible solutions for you, so please reach out to us so we can set up a time to chat. Since your review is anonymous, just send a note to me (maxin@journyx.com) with your name and company name, and I¿ll put you in touch with your account manager.
August 2016
Tammy from Bayer
Company Size: 10,000+ employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
August 2016
Journyx - Smooth Sailing
The product and product team are so wonderful! We are currently upgrading our system to the latest version and it has been a very easy project to manage. The management team from Journyx has been with us every step of the way - providing solutions to small issues, answering questions, creating new tools to make uploading much easier/faster, etc. The product is so easy to use as well.
Pros
Ease. of. use. As the administrator of our system, the ease of use is amazing. Navigating through the system is very easy and streamlined. The Journyx team helped us to make the system extremely easy to use for our employees as well. Their team of experts provided guidance on some items during the upgrade to help us reach our various goals of the system quickly and efficiently.
Cons
Nothing at this time.
August 2016
Shari from Orizon, Inc.
Industry: Government Relations
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2016
Great time reporting system for government contractors!
We needed a low cost online solution to track time for government contracts and Journyx was a no-brainer! It suits all our needs and has more features we don't even use but could as we grow. Reporting is great and it integrates with QuickBooks so make payroll a breeze!
Pros
Ability to customize, integration with QuickBooks, reporting.
Cons
I really can't think of anything. Even when we have a problem, we contact Tech Support they are eager to work with us until it's resolved which is usually pretty quick!
September 2015
Andrew from McCuaig & Associates Engineering Ltd.
Industry: Mechanical or Industrial Engineering
Time Used: More than 2 years
Ease-of-use
3.5
Customer support
5.0
Functionality
4.5
September 2015
Journey works great in our midsize engineering firm
Pros
Journyx is customizable and flexible enough to function well with our complex invoicing structure. There are a wide variety of reports that can be generated to facilitate analysis and planning of resources. Software support has been great over the years and they work well with our IT department to quickly and efficiently resolve issues as they occur.
Cons
We have been very happy with the software and support.
October 2015
Kathy from National Fair Housing Alliance
Industry: Management Consulting
Time Used: More than 2 years
Ease-of-use
4.5
Customer support
4.5
Functionality
4.5
October 2015
Journyx works great for us - a great time saver
Pros
It is a very good way to keep time for a non-profit organization as we can put in remarks and notes that help us identify individual cases in more detail. Our sister organizations also are able to use Journyx and this has helped them immensely in their timekeeping process. This has been a life saver for our reporting to our grantors.
Cons
Nothing - it is working well for our organization. I have no issues with how the system runs or how we access it.
August 2016
Gail from EngiSystems, Inc.
Company Size: 11-50 employees
Industry: Management Consulting
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
1.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
August 2016
Journyx Review
The software is powerful and competitively priced , support is responsive, and is easy for users to use; however, it is cumbersome to set up new users with needed interfaces to QB, especially when it isn't something that happens very often.
Pros
The software is powerful and competitively priced , support is responsive, and is easy for users to use
Cons
it is cumbersome to set up new users with needed interfaces to QB, especially when it isn't something that happens very often.
June 2018
Anonymous
Company Size: 51-200 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
June 2018
Our company uses this to track all hours for payroll purposes.
Pros
Easy to use interface and great category customization options allow end users to track their time in a very specific way that allows the company to differentiate between billable and non-billable hours.
Cons
A minor issue is the layout. It is easy to place time in the wrong category due to how the lines are laid out. Things don't always appear very well.
October 2019
Anonymous
Company Size: 501-1,000 employees
Review Source: Capterra
Ease-of-use
4.0
Functionality
4.0
October 2019
Super robust features and great integrations
Journyx centralizes everything in a smart way that ensures seamless integration with existing tools.
Pros
By far the strength of Journyx is the breadth of platform integrations, making it seamless and easy to stand up quickly. It also has a nice interface and is fairly simple to navigate.
Cons
The approval workflow is a little clunky in this tool compared to other expense and time tracking software and can sometimes generate lots of email clutter.
September 2016
Rosa from Guice Associates
Company Size: 11-50 employees
Industry: Information Technology and Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2016
Journyx - Great Product!
We have used Journyx since 2003 and have been extremely satisfied with the product. Their customer service and support is exceptional.
Pros
Journyx allows us to have a centralized time keeping system which our personnel can access from all over the world. Also, with Journyx hosting our site, it gives us flexibility without having to maintain the product/platform.
Cons
As an approver of multiple time sheets, I would like to have a summary of hours and be able to approve them at the same time versus having to open each individual time sheet to view the charges.
October 2019
Erica from Focused Training and Technical Services
Company Size: 2-10 employees
Industry: Professional Training & Coaching
Time Used: More than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2019
Journyx for time and expenses
We have used it for years and years! We love it!
Pros
You can enter time AND expenses into this program! This is actually rare! It's reliable, easy to use, the customer support is great and the price isn't bad!
Cons
Nothing to include here. I guess I could say I wish it was free ; )
Reasons for Choosing Journyx
It offers time AND expense tracking and reporting.
January 2018
Sunny from Strategic Consulting Partners
Company Size: 11-50 employees
Industry: Management Consulting
Time Used: More than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2018
Great product -- recommended!
I would definately recommend purchasing this software program!
Pros
Great support and training available. Once you know how to use it, the software is fantastic. Significant time must be spent at the beginning, but it is worth it!
Cons
Not super easy to figure out with out training help, but the staff are always available to assist during the learning curve.
March 2018
Bernie from SCT
Company Size: 11-50 employees
Industry: Research
Time Used: More than 2 years
Review Source
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
March 2018
Journyx Great Value for the Money
If you're looking for a great time keeping tool that you can use with Quickbooks for invoicing, this is the product to buy.
Pros
Great features, easy to install and use. Sync of time data with Quickbooks. Flexible licensing model that scales with your needs.
September 2015
STEPHANIE from carpenters combined funds
Industry: Management Consulting
Time Used: More than 2 years
Ease-of-use
5.0
Functionality
4.5
September 2015
my journey...
Pros
I can post days ahead of time on my time sheet. I like knowing that at the end of the year i have a couple days that I forgot about. its a nice surprise
Cons
I really have no complaints except that i do tend to forget to turn in the sheet at the end of the month sometimes.
September 2015
Shari from Orizon, Inc.
Industry: Government Administration
Time Used: Less than 6 months
Ease-of-use
4.0
Customer support
5.0
Functionality
5.0
September 2015
Great tool for Government contractors
Pros
It's simple to use, integrates with QuickBooks and is reasonably priced. The product requires a low learning curve so employees need little guidance to enter their time. Managers can pull numerous reports and/or customize reports to meet their needs. We can brand the site with our logo and information as well as turn off certain features that are not relevant or that we aren't yet using. The connection to QuickBooks makes reporting and payroll a breeze.
Cons
Can be quirky at times but nothing that customer support couldn't figure out. There have been times when the sync between Journyx and QuickBooks did not work as excepted but again, with the assistance of customer support, the problem was solved rather quickly. Wish the QuickBooks integration was within Journyx instead of through a separate application (AccountLink) but it just adds an extra step or two and isn't that big of a deal.
August 2016
Laura from Brandywine Financial Services
Company Size: 11-50 employees
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
August 2016
Timesheet Software that Works
The software is perfect for our small company (less than 25 users). The Journyx team has helped us to customize the program and reports to accommodate our needs. We have some difficult billing requirements which were all built into our configuration, and any additions/changes are fairly simple to manage.
Pros
Simple to manage and interface is very user friendly. I get no complaints from users on the drudgery of completing time sheets.
Cons
None, really.
September 2015
Michelle from Ascellon Corporation
Industry: Government Administration
Time Used: More than 2 years
Ease-of-use
4.5
Functionality
4.5
September 2015
Journyx really works for our organization!
Pros
The fact that you can attach documents when submitting reports. It alleviates having to accept documents via fax.
Cons
Not being able to copy and load a project group when creating a new project group.
October 2015
Koen from Melexis
Industry: Research
Time Used: More than 2 years
Ease-of-use
3.5
Customer support
3.5
Functionality
4.5
October 2015
Solid tool
Pros
It does what it is ment for, solid software design and lasts for ever
Cons
Pricing is a bit on the high side, especially the yearly maintenance fee
October 2015
Kevin from K Duncan & Company
Industry: Accounting
Time Used: More than 2 years
Ease-of-use
3.5
Customer support
4.5
Functionality
5.0
October 2015
Effective timekeeping tool
Pros
The software works well and works well with QuickBooks. Syncing is seamless.
Cons
It takes a little more work to setup than some competing products.
September 2015
Anu from istcl
Industry: Information Technology and Services
Time Used: More than 2 years
Ease-of-use
4.0
Functionality
2.5
September 2015
Used more than 5 years, produce time sheet reports.
Pros
easy to produce report and time recording, creating users,projects
Cons
not able to use cube report. We do not use this a lot now a days
November 2018
Melissa from New Signature
Company Size: 201-500 employees
Industry: Information Technology and Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
November 2018
Journyx is simple to track projects, client, and time tracking.
Pros
As a new user to Journyx. the ability to track time for clients and be able to break-down the time and expenses occurred by client is a simple process. The standard reporting is robust enough without having to add need fields to gain the information needed to manage projects and programs.
Cons
Journyx does not have an cons at the present. I am able to preform all tasks as needed.
August 2018
Anonymous
Company Size: 51-200 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Functionality
3.0
August 2018
User and Manager perspective
We use it for payroll only, and transfer our time in bulk from our detailed project management system. This makes time tracking easy. But prior to this workflow, tracking detailed time was frustrating and less standardized across employees.
Pros
The configurability to set projects and payment codes is useful. Review and approval of employee timesheets is easy to navigate.
Cons
Users can't recall their own timesheets after submitting - instead must notify manager to have it rejected, time tracking on a detailed task level would be really tedious.
December 2019
Anonymous
Company Size: 1,001-5,000 employees
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Functionality
4.0
December 2019
Good Product
Overall this is used daily to calculate time for all employees
Pros
Once you understood how to read the program, selecting what you needed was easy-and it is easy to customize the program as well to fit whatever the job is.
Cons
It took some time to learn how to use it. Not only can you pick a job but you can also pick role. You can do this multiple times to breakdown a day so with everything you can do, it’s a little slower to learn.

Response from Journyx
Replied December 2019
Hello, and thanks for your review! I would like to know more about why you rated Journyx the way you did, as we take all our feedback on board to improve both the product and our customer onboarding and training processes. Would you be willing to provide additional information to me? Please feel free to send me an email at kari@journyx.com. Thanks! Kari Foster Director of Marketing Journyx
October 2015
Laura from Brandywine Financial
Industry: Accounting
Time Used: Less than 2 years
Ease-of-use
5.0
Customer support
2.5
Functionality
4.5
October 2015
Great service on setup and customization, but not so great on tech sup
Pros
Interface is simple to use - other than imports and new properties, fairly easy to manage
Cons
tech support - Data imports are difficult and we may need more than just a "try this"
January 2015
Anne from HOPE Fair Housing Center
Industry: Government Administration
Time Used: Free Trial
Ease-of-use
5.0
Customer support
5.0
Functionality
5.0
January 2015
Great for OMB Compliance!
Pros
It makes it easy to allocate staff time among different projects and funding sources. Our government granting agencies love the accuracy that this reporting provides.
Cons
Every once in a blue moon, it response slowly, but that could be our internet provider instead.
January 2013
Brad from Consultant
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
January 2013
Powerful time management solution
I highly recommend the Journyx time management solution. They offer a 30 day free trial - everyone should at least check it out and see if it will meet their project and enterprise needs.
Pros
Journyx' timesheet solution allowed me to significantly reduce time spent on managing timesheets on projects by automating everything. I was able to easily set up memorized entries and greatly increase time tracking accuracy. Decreased my need to manually check everything.
Cons
None of any significance that I could find. Learning curve was there, but still smaller than expected.
January 2015
Becki from Lantana Consulting Group
Industry: Information Technology and Services
Time Used: Free Trial
Ease-of-use
2.5
Customer support
3.5
Functionality
3.5
January 2015
Journyx Review based on Basic Timekeeping and Reporting
Pros
I like the ease of use from the end user's perspective. The drop-down menus and layout are easily understood. I really like the Reportlink feature that is available for Excel. The reporting functionality that feature provides is very helpful.
Cons
Many of the back-end setup processes seem clunky and not very intuitive. There is also no way to tie specific tasks to pay and/or bill types, which ends up creating some hassle for certain tasks we have that we'd like to use specific pay and/or bill types for.
October 2018
Anonymous
Company Size: 51-200 employees
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Functionality
3.0
October 2018
Sufficiently Ok
Overall, the software does what it intended to do. Our time is tracked and we are paid based off of it. So no major complaints.
Pros
It is very easy to use. To track your time, it does what we need it to do.
Cons
Very basic looking. Seems like out of date software from the look of it.

Response from Journyx
Replied October 2018
Thanks for your honest review! I wanted to let you know that the next major version of Journyx will have some big changes to the user interface, and I think you'll like how it looks and functions. Let me know if you'd like me to put you in touch with your account manager - they can give you a quick preview of what that will look like, and also tell you about features that will help you fill out your timesheet.
September 2016
Savi from IdentityMine
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
September 2016
Journyx Timesheet
We used Journyx for the past 15 years and a happy customer :). Easy to use and configure, runs well on Microsoft IIS.
September 2016
Stan from Systemware
Industry: Computer Software
Time Used: Less than 6 months
Ease-of-use
5.0
Value for money
5.0
Functionality
5.0
September 2016
Very User Friendly
Pros
Ease of use, great BA in Melissa. Had the option for hosted or on premise, we choose on premise.
Cons
All pretty good, no issues to date. Wish reports would be a little easier to create.
September 2015
Jennifer from Coughlin & Associates Ltd.
Industry: Management Consulting
Time Used: Less than 6 months
Ease-of-use
4.0
Customer support
4.0
Functionality
4.0
September 2015
Journyx review from an IT standpoint
Pros
Support - If ever I needed support their team was ready to assist.
Cons
Only issue I have faced is always having to have a "swing" server to do the upgrades.
September 2016
Anu from ISTCL
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
3.0
Functionality
3.0
September 2016
Easy to time track.
It is easy to track a time according to projects. We can create reports in different way. Easy to manage users, projects and group.
September 2016
Jen from LeadJen
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
2.0
Value for money
2.0
Customer support
4.0
Functionality
2.0
September 2016
Journyx Review
Overall we had a great experience with Journyx but the needs of our business exceeded the capabilities of the system.
September 2015
Jerry from Head2Head
Industry: Management Consulting
Time Used: Less than 6 months
Ease-of-use
1.5
Functionality
1.0
September 2015
Administrator and User
Pros
Decent GUI, and it is easy to use once it is administered properly
Cons
Hard to administrator via importing, have to import around 6 different excel sheets