All Journyx Reviews
1-25 of 35 Reviews
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Claire
Financial Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Awesome Company & Support!
Our business benefits greatly from this online system where our consultants, located all over the USA, can enter time and expense for payroll, billing, etc. This is also a great tracking system for longer term reporting. We love it.
PROSJournyx is a terrific time and expense tracking system that is based in Austin, TX. We enjoy supporting our local Texas businesses, and we have found the quality, expertise, and support to be excellent. This works well with our accounting system, QB, and it's my standard for many reports daily, weekly, monthly, and annually. I can't imagine business life without it!
CONSI need to work more with the Excel reporting that is available. Haven't take the time to review since the beginning. I'm not referring to the export of reports into an Excel format. That works great.
Reason for choosing Journyx
Local business in Austin was a major consideration, and the system worked well for our needs. Other platforms were not as flexible.
Leonardo
Verified reviewer
Entertainment, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed April 2020
It was quickly adopted and it is very valued by our operations and human resources teams.
It is a very useful software that in our company has helped to better organize the projects by crossing important data on financing and management of worked hours and availability of human resources destined to each project, it allows to better manage the distribution of working hours according to the schedules established by the managers, it accelerates administrative processes by automating them and it allows the payment of hours with more precise and updated data. I recommend it because it helps to accelerate many administrative and accounting processes allowing a more fluid development of the projects under development.
PROSJournyx is a very good platform, in our company it was quickly adopted and it is very valued by our operations and human resources teams, it allows a better management of the personnel and keep the budget under control, it integrates well with other administration and financial tools, it has a clear and well designed interface.
CONSWe have not registered any negative opinions about this software from any sector of the company.
Anonymous
51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
1
EASE OF USE
2
FUNCTIONALITY
2
Reviewed September 2018
It's better than nothing.... but not by much
It IS better than trying to track time in Excel, but that's about it. A few other pros: - decent (not great) reporting - not too hard to add new projects
CONSThere were a lot of things I did not like about this tool. - terrible User Interface - not mobile friendly - reporting was not great - no real dashboards - could not use to forecast time/revenue - approvals of time also kind of meh
Vendor Response
Thanks for your review ¿ we really do appreciate your honest feedback! Feedback from customers like you have a large impact on our product improvement plans. There are many major improvements to our user interface, mobile app, and reporting on the way in the next 6 months, but in the meantime, there may be some ways we can help you get more value out of using Journyx. We¿d love the opportunity to listen to you and figure out some possible solutions for you, so please reach out to us so we can set up a time to chat. Since your review is anonymous, just send a note to me (maxin@journyx.com) with your name and company name, and I¿ll put you in touch with your account manager.
Replied September 2018
Tammy
Hospital & Health Care, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2016
Journyx - Smooth Sailing
The product and product team are so wonderful! We are currently upgrading our system to the latest version and it has been a very easy project to manage. The management team from Journyx has been with us every step of the way - providing solutions to small issues, answering questions, creating new tools to make uploading much easier/faster, etc. The product is so easy to use as well.
PROSEase. of. use. As the administrator of our system, the ease of use is amazing. Navigating through the system is very easy and streamlined. The Journyx team helped us to make the system extremely easy to use for our employees as well. Their team of experts provided guidance on some items during the upgrade to help us reach our various goals of the system quickly and efficiently.
CONSNothing at this time.
Rosa
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2016
Journyx - Great Product!
We have used Journyx since 2003 and have been extremely satisfied with the product. Their customer service and support is exceptional.
PROSJournyx allows us to have a centralized time keeping system which our personnel can access from all over the world. Also, with Journyx hosting our site, it gives us flexibility without having to maintain the product/platform.
CONSAs an approver of multiple time sheets, I would like to have a summary of hours and be able to approve them at the same time versus having to open each individual time sheet to view the charges.
Shari
Government Relations
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2016
Great time reporting system for government contractors!
We needed a low cost online solution to track time for government contracts and Journyx was a no-brainer! It suits all our needs and has more features we don't even use but could as we grow. Reporting is great and it integrates with QuickBooks so make payroll a breeze!
PROSAbility to customize, integration with QuickBooks, reporting.
CONSI really can't think of anything. Even when we have a problem, we contact Tech Support they are eager to work with us until it's resolved which is usually pretty quick!
Sunny
Management Consulting, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
Great product -- recommended!
I would definately recommend purchasing this software program!
PROSGreat support and training available. Once you know how to use it, the software is fantastic. Significant time must be spent at the beginning, but it is worth it!
CONSNot super easy to figure out with out training help, but the staff are always available to assist during the learning curve.
Anonymous
51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
3
Reviewed August 2018
User and Manager perspective
We use it for payroll only, and transfer our time in bulk from our detailed project management system. This makes time tracking easy. But prior to this workflow, tracking detailed time was frustrating and less standardized across employees.
PROSThe configurability to set projects and payment codes is useful. Review and approval of employee timesheets is easy to navigate.
CONSUsers can't recall their own timesheets after submitting - instead must notify manager to have it rejected, time tracking on a detailed task level would be really tedious.
Gail
Management Consulting, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
1
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2016
Journyx Review
The software is powerful and competitively priced , support is responsive, and is easy for users to use; however, it is cumbersome to set up new users with needed interfaces to QB, especially when it isn't something that happens very often.
PROSThe software is powerful and competitively priced , support is responsive, and is easy for users to use
CONSit is cumbersome to set up new users with needed interfaces to QB, especially when it isn't something that happens very often.
Anonymous
51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2018
Our company uses this to track all hours for payroll purposes.
Easy to use interface and great category customization options allow end users to track their time in a very specific way that allows the company to differentiate between billable and non-billable hours.
CONSA minor issue is the layout. It is easy to place time in the wrong category due to how the lines are laid out. Things don't always appear very well.
Erica
Professional Training & Coaching, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Journyx for time and expenses
We have used it for years and years! We love it!
PROSYou can enter time AND expenses into this program! This is actually rare! It's reliable, easy to use, the customer support is great and the price isn't bad!
CONSNothing to include here. I guess I could say I wish it was free ; )
Reason for choosing Journyx
It offers time AND expense tracking and reporting.
Bernie
Research, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2018
Journyx Great Value for the Money
If you're looking for a great time keeping tool that you can use with Quickbooks for invoicing, this is the product to buy.
PROSGreat features, easy to install and use. Sync of time data with Quickbooks. Flexible licensing model that scales with your needs.
Anonymous
1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
FUNCTIONALITY
4
Reviewed December 2019
Good Product
Overall this is used daily to calculate time for all employees
PROSOnce you understood how to read the program, selecting what you needed was easy-and it is easy to customize the program as well to fit whatever the job is.
CONSIt took some time to learn how to use it. Not only can you pick a job but you can also pick role. You can do this multiple times to breakdown a day so with everything you can do, it’s a little slower to learn.
Vendor Response
Hello, and thanks for your review! I would like to know more about why you rated Journyx the way you did, as we take all our feedback on board to improve both the product and our customer onboarding and training processes. Would you be willing to provide additional information to me? Please feel free to send me an email at kari@journyx.com. Thanks! Kari Foster Director of Marketing Journyx
Replied December 2019
Kathy
Management Consulting
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2015
Journyx works great for us - a great time saver
It is a very good way to keep time for a non-profit organization as we can put in remarks and notes that help us identify individual cases in more detail. Our sister organizations also are able to use Journyx and this has helped them immensely in their timekeeping process. This has been a life saver for our reporting to our grantors.
CONSNothing - it is working well for our organization. I have no issues with how the system runs or how we access it.
Andrew
Mechanical or Industrial Engineering
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2015
Journey works great in our midsize engineering firm
Journyx is customizable and flexible enough to function well with our complex invoicing structure. There are a wide variety of reports that can be generated to facilitate analysis and planning of resources. Software support has been great over the years and they work well with our IT department to quickly and efficiently resolve issues as they occur.
CONSWe have been very happy with the software and support.
Laura
11-50 employees
Used daily for free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2016
Timesheet Software that Works
The software is perfect for our small company (less than 25 users). The Journyx team has helped us to customize the program and reports to accommodate our needs. We have some difficult billing requirements which were all built into our configuration, and any additions/changes are fairly simple to manage.
PROSSimple to manage and interface is very user friendly. I get no complaints from users on the drudgery of completing time sheets.
CONSNone, really.
STEPHANIE
Management Consulting
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed September 2015
my journey...
I can post days ahead of time on my time sheet. I like knowing that at the end of the year i have a couple days that I forgot about. its a nice surprise
CONSI really have no complaints except that i do tend to forget to turn in the sheet at the end of the month sometimes.
Shari
Government Administration
Used less than 6 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2015
Great tool for Government contractors
It's simple to use, integrates with QuickBooks and is reasonably priced. The product requires a low learning curve so employees need little guidance to enter their time. Managers can pull numerous reports and/or customize reports to meet their needs. We can brand the site with our logo and information as well as turn off certain features that are not relevant or that we aren't yet using. The connection to QuickBooks makes reporting and payroll a breeze.
CONSCan be quirky at times but nothing that customer support couldn't figure out. There have been times when the sync between Journyx and QuickBooks did not work as excepted but again, with the assistance of customer support, the problem was solved rather quickly. Wish the QuickBooks integration was within Journyx instead of through a separate application (AccountLink) but it just adds an extra step or two and isn't that big of a deal.
Anonymous
501-1,000 employees
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed October 2019
Super robust features and great integrations
Journyx centralizes everything in a smart way that ensures seamless integration with existing tools.
PROSBy far the strength of Journyx is the breadth of platform integrations, making it seamless and easy to stand up quickly. It also has a nice interface and is fairly simple to navigate.
CONSThe approval workflow is a little clunky in this tool compared to other expense and time tracking software and can sometimes generate lots of email clutter.
Michelle
Government Administration
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed September 2015
Journyx really works for our organization!
The fact that you can attach documents when submitting reports. It alleviates having to accept documents via fax.
CONSNot being able to copy and load a project group when creating a new project group.
Melissa
Verified reviewer
Information Technology and Services, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2018
Journyx is simple to track projects, client, and time tracking.
As a new user to Journyx. the ability to track time for clients and be able to break-down the time and expenses occurred by client is a simple process. The standard reporting is robust enough without having to add need fields to gain the information needed to manage projects and programs.
CONSJournyx does not have an cons at the present. I am able to preform all tasks as needed.
Kevin
Accounting
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2015
Effective timekeeping tool
The software works well and works well with QuickBooks. Syncing is seamless.
CONSIt takes a little more work to setup than some competing products.
Koen
Research
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed October 2015
Solid tool
It does what it is ment for, solid software design and lasts for ever
CONSPricing is a bit on the high side, especially the yearly maintenance fee
Anu
Information Technology and Services
Used more than 2 years
OVERALL RATING:
3
EASE OF USE
4
FUNCTIONALITY
2
Reviewed September 2015
Used more than 5 years, produce time sheet reports.
easy to produce report and time recording, creating users,projects
CONSnot able to use cube report. We do not use this a lot now a days
Brad
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed January 2013
Powerful time management solution
I highly recommend the Journyx time management solution. They offer a 30 day free trial - everyone should at least check it out and see if it will meet their project and enterprise needs.
PROSJournyx' timesheet solution allowed me to significantly reduce time spent on managing timesheets on projects by automating everything. I was able to easily set up memorized entries and greatly increase time tracking accuracy. Decreased my need to manually check everything.
CONSNone of any significance that I could find. Learning curve was there, but still smaller than expected.