Mavenlink Software

4.22 / 5 (509)

Our advisors have recommended this product 24 times in the last 30 days

About Mavenlink

The Mavenlink Industry Cloud for Professional Services™ is a powerful collection of operational management, resource optimization, business intelligence, integration, and workflow automation functionality that optimizes resources and elevates operational performance. A resource-first architecture, enables services businesses to field the best team, every time and see up-to-the-minute progress against timelines and budgets so projects run smoothly, predictably, and profitably.

Your resources are the heart of your business and the Mavenlink platform. Mavenlink is purpose-built to tackle the resource management realities you face every day. Mavenlink offers powerful resource optimization functionality that leverages operations management science, advanced algorith...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

459 Reviews of Mavenlink

Average User Ratings

Overall

4.22 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(220)

220

4 stars

(206)

206

3 stars

(57)

57

2 stars

(14)

14

1 stars

(12)

12

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 459 results

October 2020

Rachel from Proclaim Interactive

Verified Reviewer

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: GetApp


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

October 2020

A Project Manager's Dream Software

Overall, I've been very happy with Mavenlink. While it might not be the least expensive software out there, it's very robust so you definitely get a great bang with your buck. Their customer service is top notch - I always get a quick response when I reach out whether through support or through my CSR. Mavenlink made me more efficient at my job. Before Mavenlink, I was having to reconcile budgets to know project health by using 3 or 4 different systems (one for time tracking, one for task management, one for schedules/resource allocation, and another for the project information). Mavenlink has saved me so much time, and it's easy for me to look back at projects and learn from them for future projects.

Pros

Mavenlink gives me a real-time view of project burn rates, utilization (billable vs. non-billable), and makes the life of a project manager so much easier. Being able to quickly look over all projects to check the burn rates (if it's green then it's good; if it's red then it's bad) saves me so much time.

Cons

Like any software there is some give and take. The only thing I would like added is the ability to make overall project budgets and resource allocations repeat each month like my tasks do. However, the entire task repeater part that we use was an integration that we negotiated to have built for us when we originally contracted with Mavenlink.

Reasons for Choosing Mavenlink

Mavenlink offered more robust features that required less integrations. We only had to have Mavenlink do one integration for us, and it replaced multiple other software/products.

Reasons for Switching to Mavenlink

None of the systems/products that I used before talked to each other. I was spending hours of my time trying to reconcile budgets to know burn rates and project profitability, etc. Mavenlink solved that issue and gave me back some time.

August 2021

Heather from J2 Interactive

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

August 2021

Great company and product if your business is tracking time, projects and people

In spite of my nitpicks, Mavenlink was a HUGE step up from Net Suite OpenAir and it's a solid product that will make your business operations better.

Pros

The product is very user friendly and the resource management part of Mavenlink is miles ahead of the competition. Like any platform, there are other areas of the system that could use more configurability and features, but the product is solid and useful in a fast-paced business. Mavenlink's API is also robust and Mavenlink's API is also pretty good so we've been able to build some of the features we needed.

Cons

There are some features desperately needed in the platform. The good news is that the company does listen to feedback and we've given a ton of it. Some of the features we've asked for have already been incorporated into the product. Here are just a few that are needed but I don't think added yet: - Time approvals is very difficult when you are a Pm working across multiple projects. The recommended workflow by Mavenlink was to run a report and validate info there first and then go do approvals, but even that is clunky. They could do a number of things to make this better in the product. - We always require notes on timesheets but the application doesn't allow you to make this required. It's a headache and seems like a simple configuration. - Expenses are a two step process and needs to be consolidated to one or made more intuitive to the users. - Invoices are configurable but not configurable enough at all... at least not without paying Mavenlink for customizations. - You can't apply a partial payment or a pre-payment to a project. - Mavenlink recently added a resource management tool for selecting the most available/skilled resource for a resource request but it doesn't take into consideration skill level... instead it treats the skill as a boolean.

Reasons for Choosing Mavenlink

Mavenlink was far more user friendly and the company appeared more aligned with our culture. The sales team were very knowledgeable about the product and the sales process was much more organized than the other companies.

Reasons for Switching to Mavenlink

OpenAir was not user friendly at all and had the worst/clunkiest resource management platform I've ever seen.

September 2020

Brendan from Optimus SBR

Company Size: 51-200 employees

Industry: Management Consulting

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Customer support

4.0

Functionality

3.0

September 2020

Good system but some frustrating issues

Useful overall, but the more time I spend with it the more I realize it is missing some key functionality that would save a lot of time. It's much more difficult to update a project in Mavenlink than past systems I've used, and I think there are some beneficial tweaks that could be made

Pros

From an ease of use standpoint, time entry and project creation is fairly straightforward. It's also nice to have access to so many reporting features, although I imagine that's even more valued by the leadership team rather than staff.

Cons

Three major issues stand out to me and my colleagues: 1- the software is very slow at times, and the more time I spend making edits to a project the longer it takes. In some cases, the lag is so bad that a task that should take 10 minutes ends up taking 30 since I wait so long for the system respond. The more tasks and individuals assigned to a project, the worse it is. Customer service suggested I delete my cache, but this was a temporary and fairly ineffective solution 2- It'd be great to have a simple place where I can see exactly how many hours a team member has on a project. Right now, we can only see time assigned to individual tasks, and then need to calculate the total manually 3- When tasks get extended or shortened, it'd be great to have a way to have Mavenlink automatically distribute time accordingly. For example, if I have 1 hour assigned for a 1-week long task, it'd be nice if I could automatically change this to 30min/week if that task were extended to being 2 weeks long. I know time can move automatically if the gantt is updated, but that only works if the task stays the same duration and hasn't started yet. Other systems offer this feature

Reasons for Switching to Mavenlink

Management decision

July 2021

Matt from Pandera Systems LLC

Company Size: 51-200 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

July 2021

Project Management Office

The transparency Mavenlink has provided is very good for the project managers in my company. We are able to clearly see which resources are being utilized, over-utilized and allocate them properly. It also has made tracking hours and invoicing much easier with a relatively easy workflow.

Pros

A large component of Mavenlink for Project Management surrounds resource allocation and time tracking. We have been able to transition utilizing the two features above relatively seamlessly.

Cons

There is a very steep learning curve with this software. A lot of the workflows and insights are not necessarily user friendly or have a low barrier to entry. There will need to be a LOT of time dedicated by the end users (in my case the PM's) in order to get the system running correctly and accurately.

Reasons for Switching to Mavenlink

Stale data, unable to clearly incorporate workflows into one system

October 2019

User Profile Picture

Mike from BluprintX

Verified Reviewer

Company Size: 51-200 employees

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2019

Awesome platform that's only getting better

Overall, using Mavenlink has been great - it has made a very positive impact on day-to-day functions as a business. I would recommend it highly to agencies for its flexibility and extensive functionality to manage resources and projects.

Pros

The reporting functionality Mavenlink offers is extensive and has enabled us to get much better visibility to our project, program, portfolio and resourcing data. Which in turn has allowed us to set/adjust our KPI/KRIs and better inform business decisions with the data we have available. In using Mavenlink how it's meant to be used, not only have we improved our business practices but our PMO has gained valuable insight into important aspects of the business that were previously siloed. The fact that Mavenlink actually continues to improve its platform based on user feedback is a massive plus, as new functionality becomes available to better utilize the platform.

Cons

There are some small (very small in most cases) problems we have with some functionality i.e. the naming/categorization of metrics in the reporting suite could be clearer, when approving/rejecting timesheets, adding a comment to a specific entry would be preferable, rather than the comment being published to all entries.

Reasons for Choosing Mavenlink

Fitted to our budget and offered functionality we saw as essential to resource management.

Reasons for Switching to Mavenlink

Budgetary reasons mainly but we also needed a platform that would allow us to manage resources more efficiently as well.