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Naverisk vs NinjaOne

Naverisk vs NinjaOne

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Overall Rating
4.8 (94)
4.8 (233)
Ease-of-Use
4.6 / 5
4.7 / 5
Value for Money
4.8 / 5
4.7 / 5
Customer Support
4.8 / 5
4.7 / 5
Functionality
4.6 / 5
4.5 / 5
Last Review Written
October 22, 2024
October 22, 2024
Pros/Cons
  • Pros

  • It's was an amazing improve along those years and I am very confident to say that Naverisk hear what their customers have to say and align their development with the customers needs.
  • Ability to remote in to a system using different methods provides robust redundancy and hope for the great outcome.
  • Our engineers like the fact that it is easy to use and with the ticketing system and excellent remote access capabilities, it has become our primary tool for supporting our clients.
  • Cons

  • Sometimes i get a little lost in the menus. Oh and i cannot directly close tickets from emails.
  • Lack of communication when purchased by ECI software.
  • Project Management and Cloud Spaces modules, both are rather useless to us.
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  • Pros

  • NinjaOne has been a superb IT management solution. I like the reliability and ease of use of NinjaOne.
  • The implementation team, the support, and ease of use while getting great information on all our servers and workstations is top notch.
  • Easy to use, tons of features, great cost, great implementation team, great support, and wonderful community.
  • Cons

  • Missing a few features all of what’s missing ninja are in the works of implementing.
  • The SNMP support for monitoring network devices doesn't give one the needed in-site into standard network devices. Another weakness is the inability to group devices within sites.
  • Some features such as AD integration, maintenance windows, a mobile app and linux monitoring were missing, but they are either being developed or have been implemented since purchasing.
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Pricing Range
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Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

FrontRunners

2024

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos