NetSuite Software

NetSuite Software

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About NetSuite

With an integrated system that includes ERP, financials, commerce, inventory management, HR, PSA, supply chain management, CRM and more – NetSuite enables fast-growing businesses across all industries to work more effectively by automating core processes and providing real-time insights into operational and financial performance. What is NetSuite? NetSuite is a cloud accounting software that provides a complete view on financial performance and cash flow analysis. The system comes with features including general ledgers, cash management, tax management, accounts receivable and payable, fixed asset management, and payment management. How do you use NetSuite? NetSuite is a cloud-based system, which can be accessed through an active internet connection. There are n...

NetSuite Pricing

Pricing available on request.

Starting price: 

$499.00 per month

Free trial: 

Not Available

Free version: 

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Role-based KPIs and Dashboards: Accounting Manager

NetSuite User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

3.5

Customer support

3.5

Functionality

4

Showing 1 - 5 of 865 reviews

Apeksha

Company size: 501 - 1,000 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

September 2021

Best ERP out there

User Profile

Samuel

Verified reviewer

Company size: 51-200 employees

Industry: Financial Services

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2022

My Review for NetSuite

Time and expense tracking on projects.

Pros

I like that NetSuite combines project accounting and CRM tools is one place.

Cons

I do not have any definite aspect that I dislike about this tool.

Response from Oracle

Thanks for taking the time to leave a review Samuel! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Replied June 2022

Cheryl

Company size: 2-10 employees

Industry: Sporting Goods

Time used: Less than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

July 2022

Great Expectations vs Reality

Pros

There is an ease to using NetSuite that allows for cross training of employees. Working from the cloud instead of local server allows the company to offer the ability to work from anywhere as a benefit that was not fiscally available before switching.

Cons

Cost of additional services pushes some of the software functions out of the price range of small companies. I don't like having to get outside programs to make printing of shipping labels easier.

Reasons for switching to NetSuite

SAGE had not moved to the cloud and it was too cumbersome for our small business. The program was difficult to learn and training employees was a difficult task.

Response from Oracle

Thanks for taking the time to leave a review Cheryl! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Replied August 2022

Anonymous

Company size: 51-200 employees

Time used: Less than 12 months

Review Source: Capterra

2

Ease-of-use

out of 5
3

Value for money

out of 5
2

Customer support

out of 5
4

Functionality

out of 5

August 2022

Good product with large learning curve

So far, I feel like my experience with NetSuite is 50/50. Sometimes things go well, but seemingly simple things may not work properly. Usually due to a customizable setting that you were unaware of or was not mentioned during onboarding. The quality of customer support depends on who you get.

Pros

I like having our financial information all in one system.

Cons

We originally went with Netsuite to bring in our CRM as well; however, as we got deeper into the onboarding process, it became apparent that it was unable to run the reports we needed as a nonprofit. Also, the system is very customizable, which is a blessing and a curse. It contributes to what is already a rather large learning curve.

Reasons for switching to NetSuite

Our legacy system was very cumbersome. We wanted something cloud-based and able to provide real-time stats on how our organization is doing financially.

Response from Oracle

Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

Replied August 2022

Jon

Company size: 11-50 employees

Industry: Wholesale

Time used: More than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

April 2022

100% Cloud Based Solution from the start

Great overall experience with the software. We have found it to be easy to use, its configurable to meet our needs and a solution we can grow with. Overall good value, reasonably low cost feature rich completely cloud based ERP system.

Pros

Product is completely cloud based and easy to use. Updates to software are automatic and painless. Do not need an IT Staff to support it. We've been using for 8 years and haven't needed any dedicated full-time IT staff. Features are rich and it is highly customizable to meet your company's needs.

Cons

Owned by Oracle now. Cost keeps increasing.

Reasons for choosing NetSuite

100% cloud based from beginning, most configurable and easy to use.

Reasons for switching to NetSuite

Wanted cloud solution with multi-company and multi-currency capabilities.

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