Having a powerful software makes it both more reliable and useful.

The interface could be better. With its limited contact, it can sometimes overwhelm people.

Easy to use!

Nexonia Expense Reports was so easy to use! If anything was difficult is was because the admin people made too many categories that were similar. It was easy to tell when the admins needed you to edit a submission and to track at what stage the report was at after submitting.

The only thing that was annoying was for mapping the miles if only gave you the direct route on maps... but Michigan has a ton of construction for 8/12 months so you never take the direct route. It would have been nice to edit that to get the money for my miles.

Emburse seems to buy up these expense reporting platforms, collects money from them and then does not seem to invest in improving any of the functionality. We started with Nexonia around April 2021 and were off by May 2022.There are just so many better options out there for a similar price. We switched to Concur. Although not perfect, it is a thousand times better than Nexonia.

Not really anything positive to say about this software. Everything we hoped it would be, it wasn't. Customer service was OK. Corporate credit card sync seemed to work fine.

BEWARE: They do not really have true OCR. This is the biggest downside. Typically, an OCR with expense reporting like Concur or Expensify finds key information and automatically matches this information (vendor, amount) with a corporate transaction. In Nexonia, you need to manually match every...single... transaction. Our users hated it!It took me an hour or more to do an expense report in Nexonia that is 5 minutes in Concur. The matching was totally manual and requires a refresh (with pinwheel!) every time you match a single transaction.The administration menu is clunky and difficult to navigate. The cash reimbursement, which was not set up by the implementation team, is through a third party, Western Union, and does not work great.BEWARE: When you leave, you are required to have a "maintenance" contract to access your data. Again, unlike other expense reporting platforms. I had to manually extract reports with receipts in order to ever leave Nexonia. This was extremely tedious and time consuming.

The ability to have time tracking and expenses in one place, most of the softwares don't communicate but this make it a million times easier to navigate and operate because of that central hub

It could use some How to's for super beginners to learn since its a fairly large, capable system, but nothing other than that

I work internationally in developing countries. This software allows me to capture any expense and attach it to a report. The report is then updated once I have internet. Once I return to the office all the receipts are attached to a report and the final review goes super fast so that I can submit right away. Keeping multiple receipts and then scanning and doing the report at one time upon returning is so difficult remembering details a week or two later. With the software and phone app you can stay day to day current and safe a whole lot of time!

Once the business sets up the structure it is easy to use. Update with out problem with WiFi connection. Phone app is easy to navigate and use. Phone app and desktop work together well. Great archive of past expenses. Able to load credit cards and other forms of payment for synchronizing and tracking.

Moving and managing receipts can be a challenge. Deleting receipts can be a pain. If they a linked to something and it is the incorrect report it can be difficult to get rid of the receipt. Likely user error.