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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.10 / 5 (177)

Ease-of-Use

3.5 / 5

Value for Money

4.0 / 5

Customer Support

4.0 / 5

Functionality

4.0 / 5

Last Review Written

April 14, 2021

Pros/Cons

  • Pros

  • The product has a lot of features that made the implementation in the first year wonderful. The support staff was great and easy to access. Ease of use, reporting, billing features

  • Works great and is very easy to use even for team members that are technology challenged. Tech support is amazing so quick to reply and great!

  • Cons

  • Customer service is good, but wait times are sometimes long.

  • There are a lot of predefined reports and filters, but we wish there was more customization available, such as a report writer feature.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

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Advisor Recommendations & User Awards

FrontRunners

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2 Recommendations

Additional Info

Ideal Customer Size

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos