OfficeTools vs CARET Legal

RATING:

4.1

(196)

OfficeTools has 196 reviews and a rating of 4.07 / 5 stars vs CARET Legal which has 129 reviews and a rating of 4.53 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (196)
4.5 (129)
Ease-of-Use
3.5 / 5
4.5 / 5
Value for Money
3.5 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
November 30, 2023
January 10, 2024
Pros/Cons
  • Pros

  • It is complete and all the tools that you need are all there. It is easy to use and to instruct to other people most specially to the students.
  • The best part of this tool is how well and perfect its integration of difference functions is.
  • Cons

  • Because there is a lot of features it can be very confusing to control and modify. Finding ways to work with it can be confusing.
  • Now I call in and am told they will put in a case and I'll get a call back shortly, which really means in hours or the next day or the day after.
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  • Pros

  • I tested out the demo, I really like the native email client. Seems like a big improvement over outlook plug ins other services use.
  • The integrated accounting solution is excellent, including the ability to write checks directly from Zola.
  • Cons

  • There isn't much to say in terms of negative content that I personally have experienced.
  • The problem is severe - I cannot have emails piling up in my Inbox forever - and forces me to get rid of the program even though I prepaid for three annual licenses.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
N/A
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

FrontRunners

2021

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1 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos