Paycom

RATING:

4.4

(876)

About Paycom

Paycom offers user-friendly HR and employee-driven payroll technology to enhance the employee life cycle, in a single software. Paycom drives efficiencies, increases data integrity and gives employees power over their HR information through a self-service app. Employees already manage their timecards, PTO, benefits and more. Now they can own their payroll, which results in improved accuracy, reduced employer liability, increased process oversight and unparalleled employee insight into their pay. What is Paycom? Paycom is a human resource and payroll software that provides talent acquisition, talent management, time and labor management and more. How do I use Paycom? Paycom helps users automate the entire process of talent acquisition. It includes a fully featur...

Paycom Pricing

Contact Paycom for pricing information.

Starting price: 

$0.01 

Free trial: 

Not Available

Free version: 

Not Available

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Paycom Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4.5

Most Helpful Reviews for Paycom

1 - 5 of 859 Reviews

Beth

Religious Institutions, 11 - 50 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed April 2021

Centralizing HR

User Profile

Brandon

Verified reviewer

Food Production, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

The easy way to manage and view your paycheck and schedule

PROS

The easy and hassle free way to view and manage my paycheck and work schedule at home or on the go

CONS

I didn't have any dislikes about this product.

Reasons for switching to Paycom

Easier overall program and interface with managing my schedule

Vendor Response

We're grateful you took the time to leave us a review, Brandon! It's great to hear Paycom made accessing your information so convenient!

Replied January 2024

User Profile

Alan

Verified reviewer

Hospital & Health Care, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

Paycom simplifies payroll processes for our company

Employees will be responsible for their own actions going forward. Our company's cultural flaws have been exposed through Paycom software. It's making us evolve, but in a positive direction.

PROS

Your sales representative and the service staff are committed to answering your inquiries and resolving any problems that may arise. I've worked in similar roles with other services before, and they're just not the same.

CONS

Since our previous leader left the organization, communication with our new leader has been difficult. No one else was as helpful in guiding me through the steps as he was. Considered myself safe because I had previously used Paycom. I was completely unfamiliar with the Betti component.

Reasons for switching to Paycom

Numerous configurations are accessible within the system. They deliver exactly what they say they will. It's both good and horrible in exactly the ways the salesperson described. Strong team of implementers, too.

Vendor Response

We are happy to hear that Paycom's software has been instrumental in your organization's growth. Our team is committed to providing solutions that meet your specific needs and we appreciate your trust in us.

Replied August 2023

MIRANDA

Security and Investigations, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Best Payroll/HR

PROS

the sudtomer service is absolutely amazing. We get responses back no longer than and hour. All our questions get answered, or the work through them with us to find the best solutions.

CONS

So far we have nothing that is a downside from switching over.

Reasons for switching to Paycom

We needed better costmer service and a platform that can handle all our needs as a company.

Vendor Response

Miranda, we're thrilled to hear our team is providing you and your organization with top-tier client service! Thank you for your allowing us to serve your organization!

Replied March 2024

Marissa

Individual & Family Services, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2024

Don’t waste your time + money

Hated it. Glad we stopped using it. Waste of time. Waste of money. Still paying for some of the issues.

PROS

I liked the initial training with a REAL person to understand how to use the program. The initial contact person was easy to get a hold of, available by text, etc.

CONS

There was TOO much in Paycom. And too many things that were unnecessary. I feel like I paid for a full program that I only needed a basic version of. Having to deal with wire transfers was a pain and expensive. The many steps just to complete payroll was daunting as well.

Vendor Response

Marissa, our goal is to improve the employee experience and deliver top-tier service to all of our clients. We're disappointed to read your review as the experience you're describing does not align with Paycom's standard. We value your partnership and would like to learn more about your experience. Please reach out to our team at feedback@paycomonline.com, and someone from our team will be in touch.

Replied April 2024