Scoro Software


 

Scoro is a cloud-based professional services solution for small to midsize companies in advertising, consulting, IT and other industries. The solution provides a control hub that displays pending tasks, account information, key performance indicators (KPIs), calendar events and more on a single screen.

Scoro lets its users stay up to date and see task changes in real time. Tasks that are scheduled for day, week or month automatically populate in a task list that can be sorted by the user. It allows different levels of access to be granted to employees so that only users with permissions are working on that particular project.

Scoro allows users to manage and synchronize multiple calendars, quotes, tasks and projects in a single interface. It has budgeting and invoicing capabilities including sending clients an initial invoice, advanced reporting documents and labor cost tracking.

Integrations include Microsoft Outlook, Microsoft Dynamics, Dropbox and MailChimp. Pricing is per user per month. Support is offered via video tutorials, user guides, email and phone.

 

Scoro - Dashboard
 
  • Scoro - Dashboard
    Dashboard
  • Scoro - Task list
    Task list
  • Scoro - Project view
    Project view
  • Scoro - Project status report
    Project status report
  • Scoro - Pipeline
    Pipeline
  • Scoro - Calendar
    Calendar
Supported Operating System(s):
Web browser (OS agnostic)

28 Reviews of Scoro

 

Start your review of Scoro

Click to start
https://www.softwareadvice.com/psa/scoro-review/
Software Advice Reviews (2)
More Reviews (26)

Showing 1-2 of 2

Andreas from Beamly
Specialty: Research & Development
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2018

April 2018

Good mini ERP sydtem

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

- Covers a wide range of features
- Price/value is high
- The mini ERP is great for small companies
- adaptable system in limited parameters

Cons

- Reporting basic
- Onboarding unstructured
- Project Management lacks
- UX not seamless
- Not a crowdpleaser

Review Source
 
 

Nickolas from Cloud Customer Care
Specialty: IT Services

September 2015

September 2015

Super professional and user-friendly cloud crm

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

Scoro is the most intuitive, user-friendly CRM system that gives you a totally "big picture" of your sales situation. It is essential in a world of overflowing information. At the same time it can be set up to automate some of your everyday routines, saving you time that you can use on more profitable things. The time you apply to customer activities can be registered and tracked so you can keep an eye on what you use your precious time and how much you actually can bill your time spent.
All in all a super good CRM system which knows how to exploit synergies when several people work together in teams.

Likes Least

I miss integration with LinkedIn and possible. other social media. It would make it more complete

Recommendations

I can highly recommend the system that will quickly prove to be your best investment in improved efficiency of your sales and other customer services

 
 
 
Showing 1-20 of 26

Jodie from Aesara Partners
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Fantastic - it has been transformational in helping us be more in control of our business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Control of our service business from end to end

Pros

It is SO intuitive, the app is excellent, the customer support is superb - we have been completely impressed with our account manager and the way in which she has worked with us to make Scoro an amazing success for our company. They has been so professional, utterly helpful in every way and a problem solver never a blocker. Congratulations on having such a wonderful person on your team for such a brilliant product. Since starting to use Scoro, I have recommended it to 3 people and will continue to do so.

Cons

The expenses section needs to become more sophisticated to be able to handle multi currency expenses being scanned and captured against a project and flow then into XERO.

Review Source: Capterra
 

Roberts from NORD AGRI SIA
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Smooth, Efficient and Reliable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of work. A unified system for work and monitoring your company.

Pros

An easy way to follow the communication with your contacts.
Ability to see what are you spending time for and what are the rewards for it.
Overall ability to see how your business is doing at a glance.

Cons

When looking at the work report you constantly need to change the default view to current day.
Not so intuitive UI when creating .pdg templates etc.

Review Source: Capterra
 

Gerry from Victoria University of Wellington, New Zealand

April 2018

April 2018

It offers so much versatility allowing a group of us to share diaries and see what each one is doing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It works. Appears to work seamlessly and simply on the surface while behind the scenes it must be very complex. Makes it easy for the user.

Cons

While clicking on an existing calendar event it is really easy to move it to another time of day without noticing. Would be better if changes to time required a confirmation.

Review Source: Capterra
 

Kristiina from FCR Media Estonia AS; FCR Media Latvia SIA

March 2018

March 2018

After using Scoro we are finally able to handle customer full profile and account from one system .

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It enabled us to start building the customer relationship management in the company so we understand from the first call until the end of the customer lifetime what has happened with the customer and if we did our best to keep the relationship in the good shape.

Pros

- good view on customers
- good dashboards
- user friendly
- regular version upgrades
- good level support

Cons

- billing and invoicing part can be improved
-daily dashboard for sales representative can be improved

Review Source: Capterra
 

Laura from Jahh Catering OÜ

March 2018

March 2018

Great tool for assorment, selling and general analysis

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Before we were using Excel. The comparison is enormous:
- work efficiency has risen tremendously
- "forgetting" or "loosing" offers on paper has dropped to 0
- can always keep an eye on what has been done, what is in the process etc.
- all data (clients, assortment, purchase history) is in one general system together

Pros

Client-based quick access to purchase history and same order possibility with just a few cliks.
Category and sub-category segmentation possibilities, which makes it easier for other users to select suitable products for selling.
Able to see sales margin% while composing quotes and deciding upon possible discounts.
Possibility to link all active projects dierctly to the weekly/montly calendar --> providing a complete overview of th schedule ahead. NB! Possibility to activate active projects only for the employees involved (not everyone!).

Cons

Unable to delete expired data once some previous action has been taken.
Sometimes you need to apply too many filters before you get the data you require.
Unable to change description or other data on the invoice, that does not affect the sum, once the payment has been transferred (it becomes locked in the system).

Review Source: Capterra
 

Jane from LADIVA
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Scoro combines all the features you need for managing a successful event management organisation.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

the most is about budgeting, invoices and payment tracking which is amazing! I love it! also the meeting scheduling management!

Cons

it is a bit pricey, not all offices can afford it! basically that is it, other than that it is a great software!

Review Source: Capterra
 

Magnus from Displayers OÜ

March 2018

March 2018

I have been using Scoro for years and I am really happy with it

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very easy to use and very practical. I can keep eye on my projects, all the data is in one place and I don't have to mess with different apps. And I don't need post-its anymore :)

Cons

Some of the updates are bit confusing and can be a surprise. But customer service has been very helpful to solve those issues.

Review Source: Capterra
 

Jaana from Ilm.ee / Contranova OÜ

March 2018

March 2018

Really easy to make invoices and keep an eye on them also easy to make offers and oversee out client

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy to oversee my clinets, projects, invoices and offers. Makes my job faster

Pros

Most I like the fact that I can convert my offers to clients straight into invoices after the offer is approved and also send it straight from scoro to my clints with just few clicks.

Cons

At first adding new projects was confusing and also the adding of new products. Deleting old un usable contacts at once in large quantaties.

Review Source: Capterra
 

Kait from AS A.K.K.

March 2018

March 2018

Scoro makes your everyday customer relation management super convenient and easy.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to track offers trough sales funnel
Good way to make offer templates
Managing projects and people who are related to projects
Allocating all suppliers together for overview and quick access
Eas of use

Cons

Making quotation templates is clumsy, takes time to decorate the lines and text so that it is nice and even.

Review Source: Capterra
 

Erle from Kultuurikatel
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Using daily bases and have no idea, what could work better than Scoro!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Perfect tookit, without I dont imagine my work anymore.

Pros

Many possibilities - event schedule, information exchange with colleagues, issuing invoices, statistic and very important all history is in one place.

Cons

Can not say, everything has worked correctly, fast and logically. Mayby this thing that there is much more opporunities that I dont use yet, but it needs an extra training.

Review Source: Capterra
 


March 2018

March 2018

User-friendly cloud CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It can be set up to automate some of your everyday routines, saving you time that you can use on more profitable things.

Cons

We don't use a lot of the features the software offers, but the pricing is universal. This is not much to say here.

Review Source: Capterra
 

Dasha from Huawei Technologies

December 2017

December 2017

Great platform to manage your business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I has great interface and user experience. It's fast, informative and compact. Scoro gives us a good overview of our clients and offers.

Cons

Difficult synchronisation if you previously used more than one software for accounting and invoicing.

Review Source: Capterra
 

Uku from IPB Partners

December 2017

December 2017

Scoro is a great tool for our small company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the modern interface and the feeling of the platform. It's easy to use and has most of the features that we need. It has the best quality/value ratio among such tools in the market!

Cons

I'm not sure if they have it but it would be great to have integration with Outlook and Mailchimp so that the info would sync smoothly between these three.

Review Source: Capterra
 

Roman from Lean Enterprise Estonia

October 2017

October 2017

One of very few that receive all 5 star!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ready day 1 to automate our business processes, both main that bring money in and supportive , eg reminders for unpaid bills; time tracking, labor cost tracking, calendar oversight vs resource, mobile phone usage, integration with other platforms.

Pros

Very well-thought interconnected "modules" of the system: all main functions any company would need are all present. I like a lot visualization of dashboard, re-usability of filters and views, ability to click on anything you see and being redirected directly onto another part of Scoro where you can do more work in what you clicked on. Also comfortable to use with smalls screen devices as interface is restructured and you still see all your data but in an optimised screens - very handy for smartphones.

Cons

just 2 things come to my mind after extensive use for 1+ year.
1. Absence of contacts synchronization with gmail - really annoys.
2. sales pipeline does not track time when status of quote was changed, so no way to know how long did quote spend in each status, eg. time from contact to deal closed is 4 weeks, from them 1 week for quote preparation, 2 weeks for customer feedback etc.

Review Source: Capterra
 

Raúl from momuu

October 2017

October 2017

Awesome platform to manage your business. Complete, powerful, beautiful.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

You can manage your clients, accountability, projects, team... in a very interactive way. It performs perfectly and the support is excellent

Cons

I would only say that at the beginning you have to spend time to set up everything if you want to take advantage of the whole application

Review Source: Capterra
 

Merili from Clear Channel Estonia OÜ

October 2017

October 2017

I am using Scoro every day, but quite a lit bit. But the experience is very okey- I can do my work.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Its fast, informative and compact. The most positive thing is that with Scoro our work is more simpler. Scoro gives us a good overview of our clients and offers.

Cons

Maybe there should be more colours.
Generally there are no thing I dont like or miss- I can do my work successfully.

Review Source: Capterra
 

Rosie from Webcredible
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Frustrating because of the potential

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Was able to keep all my client information, scheduling and invoicing in one place, this is valuable.

Pros

There is lots of potential and the features are all there
I like having everything in one place, this is great

Cons

The system is just so confusing to use, I was new to the business and to Scoro and spent my first few months learning how to use the system rather than learning my job.

Review Source: Capterra
 

Jurgis from JOE
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

Good to manage all projects quickly and without wasting time

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

All the information in one place and easy to find it

Pros

Ease of using and getting out huge amount of information by inputting little. easy to understand it.

Cons

Difficult synchronization with different bookkeepers software. If there is more than 1 company, all the forms are seen in both, as well activity types etc.

Review Source: Capterra
 

Miks from SIA CEMETY
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Our copmany uses Scoro about one year. Now our work organization is fully transparent

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Scoro fully covers the company's needs with communication notes, job and project planning and billing. We were some cases where was required specific configuration., Scoro Helpdesk helped it as a matter of urgency

Review Source: Capterra
 

Kirils from MKStar SIA
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

A lot of important necessary thing missing. Like payment import from bank and Credit limit.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Web interface is attractive. Also possibility to view much things on mobile version.
Fault tolerance is good.!

Cons

There is no credit limit for customers. Every normal financial software should have it.
Still there is no bank import. so we must mark all done payments manually. (that was promised on purchase)

Review Source: Capterra