--- title: "Setster Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Setster. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Setster is a good fit for you!" source_url: "https://www.softwareadvice.com/psa/setster-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Scheduling Software](https://www.softwareadvice.com/scheduling/) / [Setster](https://www.softwareadvice.com/psa/setster-profile/) / Setster Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/psa/setster-profile/) Reviews [Alternatives](https://www.softwareadvice.com/psa/setster-profile/alternatives/) # Setster User Reviews ## Reviews summary - Overall rating: 4.2/5 - Total reviews: 87 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.2/5 - Value for money: 4.1/5 - Functionality: 3.9/5 ### Rating distribution - 5 stars: 35 reviews (40%) - 4 stars: 39 reviews (45%) - 3 stars: 8 reviews (9%) - 2 stars: 3 reviews (3%) - 1 star: 2 reviews (2%) ### Most mentioned pros - I like the fact that my day-to-day schedule is easily automated is simply the best feeling. - It is easy to navigate and is mostly reliable. ## Setster customer reviews Showing reviews 1-25 of 87 (page 1). ### Took a bit of time to get used to the new format, but it's grown on me! - Overall rating: 4/5 - Reviewer: Alexandra F. - Verified reviewer: Yes - Industry: Fine Art - Product usage: Used daily for more than 2 years - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. scheduling. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It is the number one way for me to have clients schedule meetings. I give them a login, and then they simply mark down the time and date they want to participate in an event. They sign up at they're leisure, which makes managing it even easier for me! #### Cons Setster is still incapable of allowing me to have multiple events that can be signed up for simultaneously. I must first complete the sign ups for event A, before I can begin the sign ups for event B. This occasionally results in a loss of sign-ups, or confusion for the people registering for an event. It also adds an element of unnecessary pressure, so that both A and B are ready to go when I need them. #### Vendor response Thanks Alexandra for the honest feedback. We add features all the time and though we cant be certain this will be available any time soon, it helps us understand what's needed. Replied February 2018 --- ### Been using and making suggestions since Beta. Excellent idea, gives me edge over local competition - Overall rating: 4/5 - Reviewer: Matthew L. - Verified reviewer: Yes - Industry: Music - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Lots of features and customizations. Has brought in several hundreds of clients through the doors over the past couple of years all without lifting a finger or answering a phone call or trying to reach out. Love the bios and profiles and app has improved quite a bit. #### Cons Calendar doesn't function well, never used it but would be nice to show only Setster appointments instead of all appointments. Also no way to import availability from another software. Have not seen a release with new features/bug fixes in at least a year. --- ### Automated on scheduling side, bit more on accepting side... - Overall rating: 3/5 - Reviewer: Jose Q. - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Ease of automating appointments on the scheduling side. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Automation on the scheduling side makes it easy for the clients. Ability to customize time slots makes it easy to manipulate a schedule for lunches breaks and holidays. #### Cons Sometimes glitches cause double bookings. Time zone fields sometimes confuse clients. Also Accepting each appointment tedious if large quantity. There's confusion with "Appointment has Changed" mostly cause we have to cancel the old appointment manually on our end . Finally sometimes there's appointments with no reminder or confirmation from time to time. --- ### Customer service keeps me coming back but some of the features are very frustrating - Overall rating: 4/5 - Reviewer: Ryan M. - Industry: Alternative Medicine - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Less time on the phone. Clients like the control. Web based scheduling. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 2/5 #### Pros The look and widgets that make it easy. Customer service is excellent and I have always been pleased even when an issue is not completely resolved. #### Cons The lack of live phone and e-mail inks in dashboard, the lack of an easily accessable list of clients appointments, the mobile scheduling is not easy to use and looks nothing like your product its confusing and throws most of my clients off so that I have to do extra work to make it right for them, --- ### Setster is an excellent booking software - Overall rating: 5/5 - Reviewer: Donald C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: August 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Client booking software #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have been using setster since 2012. It is helped me grow my business and so many ways. The best feature is that you can add online booking to your website. I would wake up and clients will have booked overnight. It streamlines the client booking process into one complete package. --- ### Great, we utilize weekly for all aspects of our business. Really helps to keep us organized. - Overall rating: 5/5 - Reviewer: Michael G. - Industry: Design - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Structure, organization, data/statistics. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The statistics/data + ease of use... It's intuitive, detailed, & worth it! We utilize for all of our scheduling needs & it really has a big impact on our local showrooms. Customers rave about how easy the software is to use & we have loved our experience with the platform for years! Highly recommend it. #### Cons Not much... maybe the ability to tailor the software further for specialty needs. Allowing for more custom needs, wants within the software/dashboard. --- ### For the most part easy to adapt to. Still a few things could improve the user experience. - Overall rating: 4/5 - Reviewer: Ron W. - Product usage: Used daily for less than 12 months - Reviewed: August 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It is not complicated to learn. Easy to navigate. Seems to be fairly reliable. Easy to edit if needed. Has made day to day scheduling of appointments easier for the most part. #### Cons I have run into a few scheduling conflicts due to the schedulers not being able to see that there are other things on my calendar and not having enough time between. Also the schedulers are given set appointment times which seems limiting, whereas having more flexibility could be beneficial. For example, the scheduler only sees what time slots show as available but cannot see that I may have time blocked off and it does not give me enough time for travel, etc. I have on a number of occasions had to contact customers to reschedule which creates more work for me, and occasionally a disappointed customer. --- ### Solid 7 - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Think Tanks - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall solid software. Used to make appointments with clients. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 3/5 #### Pros Great design. Easy to navigate. Once set up is done, appointment is easily synced with Google Calendar, Outlook Calendar, and iCal. Have a designated page in which you can use it as a website. #### Cons Sometimes button won't work. Customer support sucked. --- ### Setster Finally Lets ME Setup Scheduling The Way I Like - Overall rating: 4/5 - Reviewer: Skyler B. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used monthly for less than 12 months - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I use Setster for a few clients to help them with scheduling when alternatives like Calendly doesn't get the job done. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Setster is great for a developer or someone with access to one that needs to setup appointments and meetings in a much more automated way. It offers way more flexibility than the other solutions and really gives you the tools to get the job done. #### Cons Setster can be overwhelming for someone just starting out. If you're not a developer, you're plainly going to have a hard time using Setster and you're going to be better off hiring one. #### Reasons for switching to Setster Setster simply offers more options. --- ### Avoid this failing busines - Overall rating: 1/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used daily for less than 2 years - Reviewed: August 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros The technology was built by veterans, but has fallen to stink with the management of current CEO. #### Cons Worst system integrator in the business. They hang onto old accomplishments and the founders sister is the CEO. She has no qualifications and it is very apparent in the company --- ### Great!!! - Overall rating: 5/5 - Reviewer: Shatonya B. - Product usage: Used daily for less than 2 years - Reviewed: September 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It allows the customer to schedules appointments. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to navigate. If we have a problem great customer service. Had a few issues with blocking time. But was resolved. #### Cons Some issues with blocking off time. It would not correlate with office calendar. Sometimes if an appointment is already made and you have to reschedule it . The appointment doesn't update. --- ### You have to fit in one box - Overall rating: 2/5 - Reviewer: Conrad W. - Verified reviewer: Yes - Product usage: Used daily for less than 12 months - Reviewed: October 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros It was great that my clients could book online. The cost was minimal. They paid me when they were supposed to. #### Cons It was difficult to change the format to meet my needs. If I had a problem there was nobody there to help. People would think they had made an appointment but they hadn't. --- ### Easy to input my schedule and availability. - Overall rating: 5/5 - Reviewer: Christy S. - Industry: Design - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Makes my scheduling needs that much more efficient #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I found it was very easy to use. I was able to log in and mark my general availability of start and end times varying from day to day. It is easy enough to change at any time. #### Cons The only thing I wish could change would be that in an appointment when all the information was loaded that it would bring forward the address as well from salesforce without me having to go in and manually copy and paste it. --- ### I hate that the system dies not actually update the calendar automatically. It double books too ofte - Overall rating: 2/5 - Reviewer: Greg A. - Product usage: Used daily for less than 2 years - Reviewed: August 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 1/5 #### Pros Easy to type the URL . Other than that it is my least favorite software to use. I would avoid it all together if I could #### Cons No auto update of calendars.. t is my least favorite software to use. I would avoid it all together if I could --- ### I'm an academic advisor for college students, who use Setster to book appointments with me. - Overall rating: 5/5 - Reviewer: Wayne B. - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros No more phone tag! Set it and forget it. I love that I can preload the interface with boilerplate info that I would otherwise have to repeat constantly! #### Cons Doesn't always sync with my Google Calendar. People often succeed that signing up for hours that I have blocked out. I have to log in at Setster and refresh the calendar by hand. --- ### Setster has been great! We need it in all branches of our company. - Overall rating: 5/5 - Reviewer: Alec P. - Product usage: Used daily for less than 12 months - Reviewed: August 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Easy to set up appointments, gives both parties accountability for appointment which helps with conversions #### Cons Sometimes, when comparing schedules of multiple people, the UI can be a bit tough to sift through, however this is not a frequent issue --- ### Utilize it daily! Quick and Easy - Overall rating: 4/5 - Reviewer: STEPHANIE E. - Product usage: Used daily for less than 12 months - Reviewed: September 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Making it easier for our customers!! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Was very ease to learn and Easy to use on a daily basis:) Allows our customers to make appointments with us based on our availability... Love the ease of access to our calendars --- ### I have issues with it connecting to my other calendars - Overall rating: 4/5 - Reviewer: Bethany W. - Verified reviewer: Yes - Industry: Design - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am not sure - It could be more user friendly. Maybe in an app form? #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 2/5 #### Pros I like that it works across all our business platforms, and works with our scheduling team to sync appointments. #### Cons I wish it connected better with other calenders, not just google. I use Outlook and apple calendar and need to link to about 4 different calendars. --- ### I've only used it for a few months, but so far I love how easy it is to work with. - Overall rating: 5/5 - Reviewer: Cameron E. - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It helps make my job easier, and allows me to connect with my clients easily, and effectively. It also helps me stay organized. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros -easy use -easy to make adjustments. -how I can view my schedule with ease. -how it stores client information, so I can easily contact my clients. #### Cons -sometimes needs to be refreshed to reload. -at times I get error messages for no reason -when an appt is cancelled in stays on my schedule in red. --- ### Overall I think Sester is very helpful and easy to use. - Overall rating: 4/5 - Reviewer: Rachel E. - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Sester is nice because it integrates with Outlook well and is very helpful when scheduling appointments for clients. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like that you can add different calendars and block off different days. Sester is also very reliable. #### Cons I wish it was easier for clients to search through and modify their appointments. A lot of customers call in and ask when their appointment is. --- ### Setster is great! I love that my clients can make an appointment that is convenient for them! - Overall rating: 4/5 - Reviewer: Nicole M. - Industry: Construction - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I really wish when my appointments that come in go right into my Outlook calendar automatically. Maybe I am missing something? #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I have enjoyed the fact that my clients can click on the "Book an appointment" in the email and make an appointment with me in seconds! I also like that it connects up to my Outlook. Amazing technology! --- ### Setster Review - Overall rating: 4/5 - Reviewer: Rushell H. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like the fact that my day-to-day schedule is easily automated is simply the best feeling. It is easy to navigate and is mostly reliable. The customer is service is really above average. #### Cons The ability to automatically sync the calendar with setster is my only issue. Other than that I am completely pleased. --- ### Customers really like being able to make phone appointments. - Overall rating: 4/5 - Reviewer: Rod K. - Product usage: Used weekly for less than 12 months - Reviewed: September 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I find this software very easy to use. It's nice to have the alerts in my inbox when I come in in the morning. #### Cons The software is fine. What I don't like is that customers don't cancel the appointment when they are not going to be available. --- ### Found it very easy to use to set up my scheduling needs. - Overall rating: 4/5 - Reviewer: Sheila Y. - Verified reviewer: Yes - Product usage: Used monthly for less than 2 years - Reviewed: August 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The ease of use would be what I like the most. I don't have anything to do with its setup. I am just a user to set up my requirements for the office to schedule my appointments. --- ### Uses Setster to set up my availability...it was very easy to use and to modify - Overall rating: 4/5 - Reviewer: Linda H. - Industry: Design - Company size: 201-500 employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am able to have my availability run across a period of time without having to go in every week to change things. And others are able to see my availability without having to see my other appointments which may be personal. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Straight forward to use. I also had to modify my schedule and it was very easy to do. I am new to using product. I was offered assistance from our administrator. She went over the program quickly and it was so easy to use, that i no longer needed help to modify my schedule. ## More reviews [Next reviews](https://www.softwareadvice.com/psa/setster-profile/reviews/?page=2) --- Setster Reviews, Pros and Cons - 2026 Software Advice