Smartsheet Software

Smartsheet Software

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2

Recommendations

FrontRunners 2022

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About Smartsheet

Smartsheet is a work execution platform and collaboration tool with a familiar spreadsheet-like interface that helps teams plan, track, and manage projects in real-time. Smartsheet features include a range of project management tools, such as document and resource management, project reporting, task management, file sharing, and timeline tracking. Smartsheet can help teams standardize a project process, maximize productivity, and improve collaboration with automated workflow options that fit individual work preferences. Within the platform's project management tools, data can be sorted using card, grid, Gantt chart, and calendar view. With a real-time dashboard, teams can track project status, manage resources, and assign tasks to improve overall visibility and work ...

Smartsheet Pricing

Plans start at $7.00/mo. Pricing is per user per month. Rates shown are when paid annually. Nonprofit, schools, gov't agency receive additional discounts on annual plans.

Starting price: 

$7.00 per month

Free trial: 

Available

Free version: 

Not Available

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Real-Time Dashboards

Smartsheet User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 2,398 reviews

Carl

Company size: 201 - 500 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

June 2022

SmartSheet or SuperSheet to me

User Profile

Esther

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Business Supplies and Equipment

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

July 2022

A powerful platform for collaboration.

Smartsheet allows you to manage and automate work, share and collaborate together, it has everything; extensive options for different purposes, it is reliable and robust.

Pros

Smartsheet has a responsive, intelligent, highly customizable and intuitive system; so short and long term projects are executed smoothly and orderly. Collaboration between calendars and timelines are always aligned and workloads are fairly balanced across teams. Problems such as excessive data copying, lack of consistency and alignment between teams, threatened privacy, among other important issues, have been minimized with the use of Smartsheet.

Cons

It is not easy to use at first, other similar tools are more user friendly, so people who even have a hard time using Excel will have a long learning curve with Smartsheet.

User Profile

Andy

Verified reviewer

Company size: 10,000+ employees

Industry: Telecommunications

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

August 2022

A must-have tool for project management!

By being able to check the progress of tasks in detail (confirmation of delays), it was possible to allocate human resources optimally. In a project with a fixed release schedule, it is necessary to move forward efficiently, so I am very grateful to be able to understand this. A convenient editing function that allows multiple people to edit at the same time online and a free sharing setup with no limit to the number of people. A Gantt chart can be created intuitively.

Pros

It is mainly used for the management of projects that occur frequently in the company. The main tasks of each project and the secondary tasks linked to them can be managed in detail and in a visual and easy-to-understand way, which is useful to understand the progress and bottlenecks of the project. It is nice to see alerts for overdue tasks.Additionally, a lot of templates are available that can be used for any project, which is very helpful.

Cons

The templates are perfect, but there were many times when I hesitated because I often wondered which template to use in the first place. I thought it would be nice to have a feature that would recommend this template for such a project.

Reasons for choosing Smartsheet

I used it to see the approximate schedule of tasks, plus set due dates for individual tickets. Gantt charts are often handled in duplicate with other tools, but we were able to minimize the burden because it was easy to create.

Reasons for switching to Smartsheet

The user interface is good. There are several project management tools, but if you want to manage a project with a relatively long time period and detailed tasks, I think this tool is the only choice.

Anonymous

Company size: 5,001-10,000 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
5

Functionality

out of 5

July 2022

Cool tool for collaborative work

Pros

it makes collaborative editing and tracking, with rules/alerts very easy

Cons

managing the various rules for email delivery notifications

User Profile

Jessica

Verified reviewer

Company size: 201-500 employees

Industry: Computer Software

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

May 2022

It's simple to monitor progress and simultaneously work on a project

Implementation and usability simplicity. Tasks can be scheduled and rescheduled. Organization of teams at one place. Achieving the best possible results as a team. Instant messaging and online talking through the internet. Project budgeting and planning capabilities. Plugins and configurations are easy to use.

Pros

This app's ease of use and ability to manage projects and send updates are fantastic. Easily adjustable and a lifesaver when it comes to streamlining the way work gets done and keeping track of individual tasks. It is a more business-oriented variant of the other spreadsheet applications. Templates might also be useful.

Cons

My wish is that reminders and automatic emails based on task management/workflow would be sent. It has been a while since I used this, so things may have changed. This would be a significant advancement in the software's capabilities.

Reasons for switching to Smartsheet

In many ways, Smartsheet is an overkill version of Excel. It is capable of everything you ask of it. Project management and the creation of gantt charts are two of my favorite uses for this software. Working with Smartsheets has been a joy. I'm a big fan of the configurable features that allow you to add or delete features based on your needs.

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