

Smartsheet Software
FrontRunners
About Smartsheet
Smartsheet Pricing
Plans start at $7.00/mo. Pricing is per user per month. Rates shown are when paid annually. Nonprofit, schools, gov't agency receive additional discounts on annual plans.
Starting price:
$7.00 per month
Free trial:
Available
Free version:
Not Available
1 / 6






Image 1 of 6
Real-Time Dashboards
Other Top Recommended PSA Software
Smartsheet User Reviews
OVERALL RATING
Showing 1 - 5 of 2,398 reviews
Carl
Company size: 201 - 500 employees
Time used: More than 2 years
Review Source: Capterra
June 2022
SmartSheet or SuperSheet to me

Esther
Verified reviewer
Company size: 1,001-5,000 employees
Industry: Business Supplies and Equipment
Time used: Less than 12 months
Review Source: Capterra
July 2022
A powerful platform for collaboration.
Smartsheet allows you to manage and automate work, share and collaborate together, it has everything; extensive options for different purposes, it is reliable and robust.
Pros
Smartsheet has a responsive, intelligent, highly customizable and intuitive system; so short and long term projects are executed smoothly and orderly. Collaboration between calendars and timelines are always aligned and workloads are fairly balanced across teams. Problems such as excessive data copying, lack of consistency and alignment between teams, threatened privacy, among other important issues, have been minimized with the use of Smartsheet.
Cons
It is not easy to use at first, other similar tools are more user friendly, so people who even have a hard time using Excel will have a long learning curve with Smartsheet.

Andy
Verified reviewer
Company size: 10,000+ employees
Industry: Telecommunications
Time used: Less than 2 years
Review Source: Capterra
August 2022
A must-have tool for project management!
By being able to check the progress of tasks in detail (confirmation of delays), it was possible to allocate human resources optimally. In a project with a fixed release schedule, it is necessary to move forward efficiently, so I am very grateful to be able to understand this. A convenient editing function that allows multiple people to edit at the same time online and a free sharing setup with no limit to the number of people. A Gantt chart can be created intuitively.
Pros
It is mainly used for the management of projects that occur frequently in the company. The main tasks of each project and the secondary tasks linked to them can be managed in detail and in a visual and easy-to-understand way, which is useful to understand the progress and bottlenecks of the project. It is nice to see alerts for overdue tasks.Additionally, a lot of templates are available that can be used for any project, which is very helpful.
Cons
The templates are perfect, but there were many times when I hesitated because I often wondered which template to use in the first place. I thought it would be nice to have a feature that would recommend this template for such a project.
Reasons for choosing Smartsheet
I used it to see the approximate schedule of tasks, plus set due dates for individual tickets. Gantt charts are often handled in duplicate with other tools, but we were able to minimize the burden because it was easy to create.
Reasons for switching to Smartsheet
The user interface is good. There are several project management tools, but if you want to manage a project with a relatively long time period and detailed tasks, I think this tool is the only choice.
Anonymous
Company size: 5,001-10,000 employees
Time used: More than 2 years
Review Source: Capterra
July 2022
Cool tool for collaborative work
Pros
it makes collaborative editing and tracking, with rules/alerts very easy
Cons
managing the various rules for email delivery notifications

Jessica
Verified reviewer
Company size: 201-500 employees
Industry: Computer Software
Time used: More than 2 years
Review Source: Capterra
May 2022
It's simple to monitor progress and simultaneously work on a project
Implementation and usability simplicity. Tasks can be scheduled and rescheduled. Organization of teams at one place. Achieving the best possible results as a team. Instant messaging and online talking through the internet. Project budgeting and planning capabilities. Plugins and configurations are easy to use.
Pros
This app's ease of use and ability to manage projects and send updates are fantastic. Easily adjustable and a lifesaver when it comes to streamlining the way work gets done and keeping track of individual tasks. It is a more business-oriented variant of the other spreadsheet applications. Templates might also be useful.
Cons
My wish is that reminders and automatic emails based on task management/workflow would be sent. It has been a while since I used this, so things may have changed. This would be a significant advancement in the software's capabilities.
Reasons for switching to Smartsheet
In many ways, Smartsheet is an overkill version of Excel. It is capable of everything you ask of it. Project management and the creation of gantt charts are two of my favorite uses for this software. Working with Smartsheets has been a joy. I'm a big fan of the configurable features that allow you to add or delete features based on your needs.