Time Tracker vs Upland PSA

RATING:

4.4

(3004)

Time Tracker has 3004 reviews and a rating of 4.39 / 5 stars vs Upland PSA which has 20 reviews and a rating of 4.35 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (3004)
4.3 (20)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
April 16, 2024
October 20, 2022
Pros/Cons
  • Pros

  • Time Tracker is the perfect blend of ease of use coupled with powerful and robust option setting.
  • I like how it helps streamline my organizations to bill hours effectively.
  • Cons

  • Screening handling can be a headache at times but is really the only negative that this software throws at you.
  • I found the downside of this software to be that I entered time and it sometimes disappeared, causing me to enter data more than once.
Read all user reviews
  • Pros

  • The thing that I most like about Upland PSA is that it is a Great tool to easy manager your projects financials.
  • I enjoy the combination of managing projects, being able to complete timesheets and also have PTO requests tracked in the system. It does make it easy to have it all in one place.
  • Cons

  • The reports are not user readable out of the box and have to be exported to Excel for further data manipulation which is a pain and should not be necessary.
  • Unfortunately the interface is absolutely terrible. It feels like the interface was top-of-the-line maybe back in 2004.
Read all user reviews
Pricing Range
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$
$
$
$
$
$
$
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Product Demo
Product Screenshot
Product Screenshot
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1 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos