Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
4.5 / 5
Value for Money
4.5 / 5
Customer Support
4.5 / 5
Functionality
4.5 / 5
Pros
"Best Timesheet Software with all possible options you may need,Very fast and friendly support, special thanks to support team"
"The tech was very helpful with my upgrade. He was very knowledgable. The software has a lot of features"
"simplicity user friendly admin friendly feature management is nice easy reporting system and approval mechnism"
Cons
"Interface was clunky and confusing but looks very much improved on the newest release."
"We have been unable to customize our reports as we would require for our reporting function. Other than that it has been efficiently serving our needs"
"Install can be difficult for non computer savvy."
TimeLive Reviews
Filter by:
July 2018
Anonymous
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
July 2018
Efficient for managing time sheets and bills
Efficient and time-saving app
Pros
We use TimeLive to manage service-based contractors because it is easy for us to manage their billable hours. The app features and related services are centralized making work all the more easier.
Cons
We have been unable to customize our reports as we would require for our reporting function. Other than that it has been efficiently serving our needs

Response from LiveTecs
Replied July 2018
Dear Customer, Thank you for your reply and we really appreciate that you have rated us. We would like to inform you that you can easily customize any existing TimeLive Report as per your requirement or can create your own unlimited reports within TimeLive. You can even create your own formulas to achieve desired reports. To understand and master this, here is our help file article, https://www.livetecs.com/timelivexhelp/1/en/topic/understanding-reports If you need any assistance, feel free to join us on Live Chat(http://livechat.livetecs.com)
October 2016
Susan from Databean, LLC
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2016
Great Solution, Great Value
Our firm is involved with managing clinical trials, and as such, are open to audits all the time. Our records must be very precise and very detailed. We needed a system that both employees and consultants could use to enter timesheets and expense reports - easily. We looked at a few solutions, but TimeLive fit our needs the best. It is very user friendly - so training staff was minimal. Set up, as in any new software program, was a bit intensive, only because we have a lot of projects with a lot of tasks assigned to them. Some of the staff use the Timer Button to record time, as they bounce around from project to project all day long. Others prefer entering time daily, as they only work on one or two projects. Customer Support has been amazing. Whenever I had a question about setting something up or running reports, they responded immediately. Usually it could be explained in a quick email, sometimes they showed me how to do things remotely. 100% of the time, they resolved my issues. I know I still have a lot to learn to utilize the program to its fullest potential, but we were up and running quickly with minimal resistance from the new users. Pricing for us was less expensive than what we were currently paying for our online expense report solution, plus we get the benefit that our users can do both timesheets and expense reports all in one program. A win-win all the way around. From the accounting department's perspective, the reporting is what sold us on the product. Reports are very easy to customize to your particular needs, for your client's needs, for auditor's needs. It definitely will speed things up when invoicing our clients at the end of the month. All in all, we are very happy with our purchase. If I had one suggestion to make, it would be to improve the documentation to include better explanations for each line of data entry. This way the customer understands not only the "how", but the "why" that field may or may not be critical for their circumstance.

Response from LiveTecs
Replied October 2016
Thanks Susan for the detailed review and we are looking forward to improve as per your suggestion, hope to have long term business relations with your company.
February 2017
Dani from Ecora Resource & Engineering Group
Company Size: 51-200 employees
Industry: Environmental Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
3.0
Functionality
3.0
February 2017
Small company solution for time entry
Overall the timelive software is an okay solution to time management for a small company. Our company has grown and the software and support has not been able to keep up. We've had to write several of our own solutions to make the software compatible with quickbooks accounting software. We also internally hired a computer programmer to alter a few things for us.
Pros
Straight forward, simple, easy to use.
Cons
Does not auto-save. Difficult to customize. No direct import with Quickbooks accounting.

Response from LiveTecs
Replied February 2017
Thanks Dani for the review, we have complete integration available for quickbooks desktop and quickbooks online however if you need anything specific you can make a change request to our support and we will happily cater that.
August 2016
Shawn from Nagrastar
Industry: Management Consulting
Time Used: Less than 12 months
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2016
TimeLive... Good price, good product, good support.
Pros
Our company is growing and unfortunately we out grew our existing time-sheet program due to its 80 user license limitation. The old software company wanted us to upgrade and pay a ridiculous amount of money every month and use a cloud only solution. We shopped around and found other companies wanting outrageous prices monthly for something similar. Then we found TimeLive. The price was decent and we wanted to host the software internally which they do offer. I do have to admit, its not easy to go with a totally different product but in the end its worth it and the software is working flawlessly. We have had some minor issues and questions and support has done an outstanding job getting those fixed and answering our questions. Very quick too which is a good surprise. Pros: -Price! You can't beat the cost compared to others out there. -Support is very good and quick. That's a huge plus. -Good product that works for most companies.
Cons
If you're going from one time-sheet solution to this one, there will be some importing/exporting steps you will have to do that takes some time. Its not hard once when you figure it out. The online instructions are sometimes vague but support can help you out if needed.
September 2019
Travis from Rollcage Technology
Company Size: 11-50 employees
Industry: Information Technology and Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Customer support
5.0
Functionality
4.0
September 2019
Excellent Support
Support was absolutely fantastic, patient and determined to not leave a problem unresolved.
Pros
Although I don't use this software as much I was recently tasked with updating from version 7.1.5 to the newest version 10.x.x - I found the process not as cut and dry as the instructions provided on the site however my support tech was wonderful in his abilities to perform an in place upgrade after the many challenges that arose.
Cons
Interface was clunky and confusing but looks very much improved on the newest release.
December 2016
Sanja from Curtin&Co
Company Size: 11-50 employees
Industry: Public Relations and Communications
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2016
Such a great help!
The experience was quick and easy, and the Timelive expert was brilliant and extremely helpful - they showed me step-by-step how to make the changes that I needed. Thank you!
Pros
Easy to navigate
Cons
Crashes sometimes

Response from LiveTecs
Replied December 2016
Thanks Sanja for the review. We are in a process to upgrade and make necessary changes in our server to streamline the software overall performance which might make you experience crashes for a while till we get it completely settled. We appreciate your commitment you showed and been with us for last 5 years. Looking forward to have you as our esteemed client for years to come.
March 2018
David from PADT, Inc.
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2018
Support was exceptional! Thank you for all of your efforts and support
Pros
Price, value & excellent customer support. Tech support responded in less than five minutes on both of my support ticket issues. They are also consistently developing their product while staying on top of the latest coding tech.
Cons
Wish we could use MYSQL instead of SQL2014

Response from LiveTecs
Replied March 2018
Dear David, Thank you for the review. We will keep providing you the same service in future as well. Regards,
April 2017
Frank from ARC Risk and Compliance
Company Size: 11-50 employees
Industry: Banking
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2017
Hard Working
Was provided detailed support and my problem was solved and I learned along the way. Though a frustrating issue, support walked me through the process.
Pros
Highly flexible, fast response on support.
Cons
Requires deep knowledge

Response from LiveTecs
Replied April 2017
Thank you Frank for your feedback and looking forward to improve our services and serve you on longer run.
April 2017
Ajit from Satwic
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
April 2017
Overall Good package
I am using this tool from more than 6 years and found very easy going to tool with adequate feature for time submission. Good customer support too. Thanks..
Pros
Easy going..
Cons
Nothing in specific

Response from LiveTecs
Replied April 2017
Thank you Ajit, looking forward to serve you many more years.
February 2017
Pia A from DEEPBLUE SOLUTION AS
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
February 2017
User friendly and customizable
It takes a little time to work it around, but once you understand the system, it works properly accordingly to our requirements . Technical support is very fast and efficient.

Response from LiveTecs
Replied February 2017
Thanks Pia A for the review. looking forward to serve you and your firm long term.
July 2017
swapnil from Emerson
Company Size: 201-500 employees
Industry: Information Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
July 2017
Great support
Cost saving
Pros
simplicity user friendly admin friendly feature management is nice easy reporting system and approval mechnism
Cons
report should be accessible for specific department/user, it should not be on role based access for reports

Response from LiveTecs
Replied July 2017
Thank You Swapnil for using our software and we are looking forward to serve you and your company more to keep this business relation.
October 2016
Siddharth from Regal beloit corporation
Company Size: 10,000+ employees
Industry: Design
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2016
Excellent Support by LiveTecs
Within one hour all the queries were nicely answered by showing demonstration. This was excellent!
Pros
Very cost effective
Cons
Needs some help by excellent CSRs to use it to the best

Response from LiveTecs
Replied October 2016
Thanks Siddharth for the appreciative review for our dedicated customer support, we are always inclined to provide best to our clients with value for money. Looking forward to work with you long term.
April 2019
Andrew from Atul Karkhanis Architects, Ltd.
Company Size: 2-10 employees
Industry: Architecture & Planning
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2019
Timelive software
It is working great for our firm.
Pros
Nice and easy interface for time entry.
Cons
Install can be difficult for non computer savvy.

Response from LiveTecs
Replied April 2019
Thank you for your positive response. We at Livetecs, always strive to offer our users our best services.
August 2017
Nazem from Mindshare Mena
Company Size: 201-500 employees
Industry: Media Production
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2017
Great Software with Great Support
Pros
Best Timesheet Software with all possible options you may need,Very fast and friendly support, special thanks to support team

Response from LiveTecs
Replied August 2017
Thanks Nazem for your precious feedback. Looking forward to work with you long term.
October 2016
Jason from Blue Pencil Consulting
Company Size: 2-10 employees
Industry: Computer Software
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2016
Outstanding Support
Xishan assisted me in quite a few issues I experienced in Timelive and he knew the answer to every one of them. He knows the product extremely well and could answer any of my questions with no hesitations. He went the extra mile and even showed me additional information I did not know about which was great! Xishan is a great person to have working at LiveTecs. Thank you to Xishan and LiveTecs for making your product such a success.
Pros
It feasibility in using it - Quick to setup and use.
Cons
Nothing that I can think of.

Response from LiveTecs
Replied October 2016
Thank you Jason for your feedback, we are always looking forward to serve our clients better each time we observe the interaction, very soon we are launching our new layout, tutorial videos and documentation which we believe you will love it.
May 2018
Mandar from Miles Software Solutions (P) Ltd.
Company Size: 201-500 employees
Industry: Financial Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2018
Very Good
Pros
Its a very well placed system with 24*7 customer service oriented professionals. I have used it quite well.
Cons
Not only PMO, but others should also be allowed to put their queries... All the employees are coming the PMO for small small queries, that can be revolved by them by giving them access to this website

Response from LiveTecs
Replied May 2018
Dear Mandar, Thank you for your review. We always strive to provide best possible service to our customers and make things transparent for the employees and the companies. Further, we do cater all employees issues but through TimeLive Administrator so that a Point of Contact will know the changes done in the application and its settings for their company.
July 2017
Raghav from AMOSCA
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2017
Quite good, the issue was resolved quickly
Pros
it's easy to use. I use it on daily basis and its quite user-friendly I use it for my time recording and expenses and it's a good software to use

Response from LiveTecs
Replied July 2017
Thanks Raghav for the review, our support team is always there to help you at their best, looking forward to long term business relations with you and your company.
February 2019
Tan from Nettek
Company Size: 11-50 employees
Industry: Information Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2019
Upgrade assistance
Pros
The tech was very helpful with my upgrade. He was very knowledgable. The software has a lot of features
Cons
Needs time to get use to to all the different features.

Response from LiveTecs
Replied February 2019
Thank you for your response. We at Livetecs, always strive to provide best possible solution to the customer and give assistance as much as possible.
April 2018
Anonymous
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
April 2018
Just Awesome Product to manage time spent on work by employees for employer.
Pros
We can customize the timesheet time areas as from - to time or total hours. Reporting feature is just awesome and we can pull out report from projects, clients to task level which i found most usefully.,
Cons
Billing and Customization of Invoice. Some time some bugs occurs which and add wrong entires in system. One of bug in system is selecting currency when creating task which is by default set to default currency set in the admin option

Response from LiveTecs
Replied April 2018
Thank you for your review. We are in continous process of improving our application and feedback such as yours, motivate us to provide you better service. Please let us know where exactly the issue you are facing. Please send an email at support@livetecs.com
August 2016
Osvaldo from GTKS
Company Size: 11-50 employees
Industry: Management Consulting
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
August 2016
GTKS Client Feedback
So far so good. My main concerns are on customization support. So far I have requested two customizations are the answers I am having is that there are no resources available. We stated that we are going to pay for these customizations.
Pros
ease of use
Cons
Too many bugs I found in TOWP options that I detected due by performing audits against our payroll system

Response from LiveTecs
Replied August 2016
Thanks for the review. We have noticed your requirements and one of our dedicated support executive will cater your needs. We are always committed to provide best support to our precious clients. Looking forward to serve you better.
February 2017
Debbie from Salit Steel
Company Size: 501-1,000 employees
Industry: Wholesale
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2017
Great software and value.
Very configurable. There is a learning curve but this software can likely be configured to suit most requirements. Company is very accommodating with quick support.
Pros
Very configurable
Cons
A bit of a learning curve and you really have to collaborate to configure well

Response from LiveTecs
Replied February 2017
Thanks Debbie for the review, we are always open to provide best support to our clients and looking forward to work with you long term.
September 2016
Hedy from SFPUC
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2016
Thank you for great support
I had problem installing the software. I contacted customer support. Every time the response has been quick and very helpful. Thanks Azlan for your help.

Response from LiveTecs
Replied September 2016
Thank you so much Hedy for the review, we are always looking forward to serve our clients at best and we are soon coming up with some upgrades which will enhance your experience with our product further.
August 2016
- from Not to be Published
Company Size: 51-200 employees
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
3.0
August 2016
Not applicable
The system is good enough if it is only used to track time utilisation for each project. However, due to we currently use the entries for some other payment purposes as well, there are a lot of manual work that need to be done to remove certain entries to avoid double payment.
Pros
Approval matrix project does allow more than 1 manager to approve the time entries.
Cons
It only allow the routing based on project approval matrix.

Response from LiveTecs
Replied August 2016
Hi, Thank you for the review. Would you kindly share with us your contact information so we can discuss with you about your concerns. Thanks, Livetecs Sales.
October 2016
David from Mainsaver
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
October 2016
Great Service, their support is handled quickly and thoroughly.
they did a great job assisting in the upgrade to add a new feature we needed. We've had a good experience since the preview of the product.

Response from LiveTecs
Replied October 2016
Thanks David for the review, looking forward to work with you on long term basis.
November 2016
Alice from Vizimax Inc.
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
November 2016
Great knowledge
I requested how to create a custom field and I appreciate all the help that was given to be able to create my own field in Timesheet. Great work guys!

Response from LiveTecs
Replied January 2017
Thanks Alice, looking forward to serve you long term.
October 2016
Ann from BPH Engineers
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2016
Date Query
Date format incorrect for my use. Online chatted answered immediately and correct advise given promptly.

Response from LiveTecs
Replied October 2016
Thanks Ann for the review, looking forward to serve you more with all your queries.