All TimeLog Reviews

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User Profile

Christian

Verified reviewer

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

Favorite time and project management solution!

As a consulting company we live from the hours we spend at our customers and reliability on the invoicing. Timelog makes our project registration and management efficient. We always have up to date project information and the ease of use for our consultants is an important part.

PROS

As a fast growing consulting company we really need an easy and reliable time and project management solution. Timelog fulfills this completely in the past three years. The resource manager helps us to give realtime insight in available resources or which people have too much pressure on their planning. For the consultants it's also an easy tool to see which new projects are on their planning in the near future. Invoicing was one of the biggest advantages why we have chosen for Timelog. After two days of wrestling with Excel sheets at the end of the month we came across Timelog. With the Exact Online connection it takes us now 1 hour per month. Last but not least I want to mention the great people behind Timelog! Very experienced, always helpful and they solve your problems almost always the same day. They also list very carefully to our feedback and that often results in new features!

CONS

New mobile app, improved resource planner more BI reporting. But I know they are working very hard on these points!

Vendor Response

Dear Christian, Thank you very much for your review, it means a lot to us here at TimeLog! I would also like to extend a humble thanks from our support team! I hope you have got the chance to test our new mobile app - TimeLog Mobile. We're very excited to get your feedback on the way it works and suggestions to better suit your needs. As you mention - improved resource planning and BI reporting is very much top of mind for us and are in the roadmap for 2019. We're looking forward getting you guys on board for this. Thank you for using TimeLog! Best regards, Andreas from TimeLog

Replied November 2018

Nidzara

Civil Engineering, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

TimeLog helped us improve our workflow and elevate our work efficiency

Great product and amazing service and assistance from very beaning which stated with trail-period through implementation and everyday use.

PROS

TimeLog software was chosen in our company after browsing the market for time registering , resource planning and management tools. TimeLog is so easy to implement and platform is extremely user-friendly with a great support on-line in form of chat and 'Help Center' with detail description text- and video- tutorials.

CONS

It could be nice if different team members (users) in the company can choose different subscription.

Reason for choosing TimeLog

Simplicity, User-friendly, Price and Service!

Vendor Response

Hi Nidzara. Thank you so much for your review. We are thrilled that you find TimeLog easy to implement and like our support. We look forward to showing you, the new resource planner coming in beta this year. If you like you are welcome to become a preview tester? Best regards, Melanie from TimeLog

Replied July 2020

Trine Terp

Law Practice, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed April 2023

Pros and cons

Good for time tracking, although more features are desirable. The system is clearly not developed for consultancy firms that need to invoice time and material, disbursements, official fees and other costs in the same invoice. I think for other companies selling goods, it is a good system that works well in many ways.

PROS

Easy to make a single invoice, easy to track time in the time sheet, WIP overview

CONS

It's very difficult to have even smaller customisations, it took nearly two years to develop a new invoice template which then still needs manual editing as some lines cannot be transferred to Economics. The specification only comes in one format and apparently it's impossible to develop a new (additional) format. You cannot change debtor on a project once a time registration has been made (would be good so you don't have to create new projects). Too many bugs appearing. After 3 years we still experience new bugs we never saw before.

Reason for choosing TimeLog

Timelog indicated they could easily develop a collective invoicing template (appeared not to be the case). Price was cheaper that alternative products.

Vendor Response

Hi Trine Thank you so much for taking the time to write us this review, it means a lot to us getting feedback from our customers. I am sorry that you have and are experiencing these issues, that is definitely not how we wish our customers should be experiencing. Our very competent Customer success manager Magnus would love to have a meeting about these issues and needs you have, that we are not meeting. He will make contact you very soon or you are more than welcome to write to him at mkj@timelog.com Best regards Kirstine from TimeLog

Replied April 2023

jozef

Accounting, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed April 2023

get paid for you time

PROS

Timelog ensures that I bill out all spent time on customer projects - with online tracking or manual entering. Also quick possibility to track driving and expenses. I use it everyday and is in integrated routine of working.At billing time it will generate invoice drafts and seamlessly transfer them to my financial system.It's one of the most imporant softwares that I use.

CONS

Timelog has quite som functionality and I use only a bit and sometimes am overwhelmed. Sometimes could be more helpful/intuitive on processes support instead of focusing on objects (i.e. if i need a new project let me start there, select/add customer, time rates, etc. and ask if it should create a new customer in the finance system, so the whole setup is done at once and ready for tracking and billing).The mobile app is still a struggle as it needs to be killed first nearly everytime it wakes up before it can load the company data.

Reason for choosing TimeLog

I had previous experience with Timelog and did not want to spend time with researching the market.

Vendor Response

Hi Jozef Thank you very much for taking the time to write this review and give us feedback. That sounds like a great idea to have more support through the system. I will take the feedback with me back to our product team. If you have more feedback on where in our system we can have more supporting features, then please feel free to write to my email kso@timelog.com Best Regards Kirstine from TimeLog

Replied April 2023

Birgit

Information Technology and Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2020

Successful with Timelog since 2008

PROS

Timelog has a great usability, the majority of the functionalities are easy to find and understand and are overall self explanatory. The on-boarding process for new employees is extremely easy and can be done quickly. The billing process is also easy to learn and invoices can be issued within minutes. The time logging process and reminder functions help to keep our business going. Timelog is a very flexible system and we are able to manage and invoice even the most complicated projects in a timely manner. The fact that Timelog is web based makes work very convenient for all employees, project managers and accountants and is an important factor.

CONS

Some versions of Timelog worked better than others. Since we use the system for almost 12 years , there were a few functionalities in older versions that weren't great, but with the newest version right now everything seems to be fine. Some functionalities are only useful for Scandinavian customers, but we usually find a work around.

Vendor Response

Hi Birgit. Thank you so much for your review. We are glad that you still find TimeLog great after 12 years of use. We are always trying to improve and update the system to fit the customers' needs, so it's nice that you also have that perception with the newest versions. Best regards, Melanie from TimeLog

Replied August 2020

Theo

Information Technology and Services, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2019

Use Timelog for project administration

Works very well. Does not need much explanation or training. The information flow is logical. If the project is defined well, the effort for administrative processing is minimal.

PROS

1) All finance related data in one place. 2) As a Project Manager, I am able to create draft invoices that I ask the customer to approve before I send the final invoice via our corporate billing process. Mistakes may be identifiedin the draft invoice. This helps both the customer and us to avoid cost for correction of wrong (final) invoices. 3) Data is accurate and reflects the project As-Is. 4) Project import from MS Project. We prepare our projects in MS Project for project offers and planning.

CONS

I use data from reports for reporting to customers. I have to customize the data cosmetically in Excel prior to sending / presenting these to the customer.

Reasons for switching to TimeLog

Unaffordable Total Cost of Ownership, caused by unavoidable customization.

Vendor Response

Hi Theo. Thank you for your nice review. It means a lot to us and we take notice of your review suggestions. A thorough upgrade to the reporting engine and the user interface is in our roadmap. This should save you the time you now spend modifying reports for Excel and give you a much better experience using TimeLog reporting. Have a wonderful day :) Andreas from TimeLog

Replied November 2019

User Profile

Marianne Maack

Verified reviewer

Human Resources, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2018

TimeLog is great

Everyone is now tracking time in the system, and their registrations are reviewed when the projects are invoiced. We have a perfect status system for our projects, while we now can follow the projects "health", looking at time spend and compare it to time planned. Furthermore we have all informations regarding employees holiday, sickdays and other absence gathered in one system, and can easily export the data to another system (or use it directly)

PROS

You have a great overview both on your projects, on your timetracking and on your invoicing. The intergrations we use, works to our satisfaction and we are preparing to use the system even more, because of it's great opportunities

CONS

Resource planning is a tough nut to crack

Vendor Response

Dear Marianne, Thank you very much for your review, it means a lot to us here at TimeLog! I would also like to extend a great and humble thanks from our support team! Improved resource planning is in the development roadmap and we look much forward to present an improved resource management feature. Thank you for using TimeLog! Best regards, Andreas from TimeLog

Replied November 2018

User Profile

Joël

Verified reviewer

Management Consulting, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2018

Best fit application to manage consultants activities by customer side

In 2010, when I grew up my SAP consulting practice in Belgium, I immediatly looked for a package to manage my consultants at customer premises and invoice their periodic fee. I compared other softwares for SME, mostly American ones, and I decided for a European product, from Denmark. From the very beginning I've got a very good service for the spent.

PROS

Verry easy to use. Comprehensive interface Best practices embedded

CONS

Could improve European basic settings such as default holiday calendar for instance (Belgium, France, Germany.

Vendor Response

Dear Joel, Thank you very much for your review, it means a lot to us here at TimeLog! I would also like to extend a great and humble thanks from our support team! I have taken your suggestion to improve default European holidays and other basic settings to our development team to investigate. - It's input like this that help us improve! Thank you for using TimeLog! Best regards, Andreas from TimeLog

Replied November 2018

Mateen

Biotechnology, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2023

Simple and Easy to use!

Overall experience has been really nice, i would highly recently if.

PROS

The time tracking has been designed to be user friendly.

CONS

Interface is simple, but sometimes it feels too outdated.

Vendor Response

Hi Mateen Thank you so much for this review, it means the world to us that you like our system. We are working on updating the different areas and functions in the system so it fits modern needs better. I would love to hear what areas you find outdated and why, you can contact me through my email kso@timelog.com Best Regards Kirstine fra TimeLog

Replied April 2023

Per

Oil & Energy, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed April 2023

Easy to use

PROS

I like that Timelog is easy for a new user to use. No need for the user to add timecodes or project numbers, that´s up to the admin. A new user is up and running in less than 5 minutes.

CONS

The occations we have needed customer support it has left us a bit disappointed.

Vendor Response

Hi Per Thank you so much for taking the time to write us this review. I'm sorry to hear that your experience in our support has not been satisfying. I would love to look into how the cases were handled, if you could please send me the case number to my email, kso@timelog.com Best regards Kirstine from TimeLog

Replied April 2023

Mikkel

Pharmaceuticals, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2023

Good tool for basic time tracking

We use TimeLog to track staff time by projects. We then pull the data out into Excel where we process the information and generate our invoices each month. It works OK, but is a bit cumbersome. The forecasting/project planning features seem relevant and useful, but we can't make them work for our purposes. If TimeLog spent more effort in usability and context-specific help descriptions, it would vastly improve the usability of the system for us.

PROS

The app works great for time tracking project by project. Easy to deploy to new users. Great and fast customer support. Great up-time (very rare that the app is not working).

CONS

The product is very ambitious about the many features and integrations it offers, but the usability of all but the most basic features is very complex and requires substantial IT skills to make work. For our business, the required effort is too much, so we just use a fraction of the features. This makes the product more expensive for us than it should be. For instance, the system for hourly rates is a maze to navigate, and once a project is created it is impossible to shift to another rate card - even if the first chosen rate card was a mistake. Frustrating.

Vendor Response

Hi Mikkel Thank you for taking the time to write us this review. This is great feedback! I am differently taking it to our product team. If you don't mind write to me more about the areas in the system where you are referring to "If TimeLog spent more effort in usability and context-specific help descriptions". You can write to me at kso@timelog.com. Best regards Kirstine from TimeLog

Replied April 2023

Mikael

11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2017

TimeLog is great for Time&Material business'

As a consultancy company we live from billing time/hours and TimeLogs Time-to-Money process is just what I needed, when I joined a previous consultancy company with lots of project, fine turnover and a bottom line like a nightmare. So when I started Carve Consulting in 2013, I wasn't in doubt: TimeLog was a must as the single, administrative tools for all consultants and partners. We use it for time-registration, expenses, project management etc. Even those of my colleagues who haven't great flair for administrative tasks can be helped to do the full process: From time to money. Behind the scenes TimeLog is integrated to e-conomic as our accounting system, which I'm the only one to access. Yes, Carve Consulting is a true TimeLog Company.

PROS

Ease and flexibility of use in the sense, that it allows you combine classic project/time management with the financial details of the underlying contract. In this way the work of collecting the time registrations and converting them to an invoice is doable for everybody. In our business almost every contract have some unique 'details' like pricing, in and out of scope, payment schedules, etc. TimeLog supports these 'details' which enables the Time-to-Money process to be simple. All it takes is to do the initial job of setting-up the project correctly. Garbage in, garbage out.

CONS

All I miss is an app what supports expenses on-the-go: Scan recite. Done. I'm pretty sure it's on its way.

Vendor Response

Dear Mikael, Thank you very much for your review, it means a lot to us here at TimeLog! I am glad that TimeLog is able to assist you in your everyday life and enables Time-to-Money at Carve Consulting. Thank you for using TimeLog! Best regards, The TimeLog team!

Replied March 2018

Trine

Marketing and Advertising, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2018

I have worked in multiple system so far, and will definitely recommend TimeLog as my all time favori

PROS

TimeLog is super easy to use and give a superb overview of both financial figures and resources available. Through TimeLog's many reporting options, it is easy to do the reporting needed by the management team. With our usage of TimeLog we are following the development of our resources closely. Their resource planer gives a perfect overview of available resources and when a resource is fully booked. From an employees point of view it is also easy to see which tasks are planned for the future. The invoicing is done flawlessly, and if you keep the system updated with the correct data along the way, it takes me a quarter of the time compared to colleagues using other systems. I would like to highlight TimeLog's support team they are always sweet, patient and extremely helpful, and they truly understand how to create an amazing customer experience!

CONS

Even though we are pleased with the resource planner, it is also one of the features that could use a brush-up. It is a bit difficult to move the allocated hours between days, if you are doing a detailed planning. I know they are working on improving this, which I am looking forward to. I also miss an extension to the pipeline management.

Vendor Response

Dear Trine, Thank you very much for your review, it means a lot to us here at TimeLog! I would also like to extend a great and humble thanks from our support team! Thank you for using TimeLog! Best regards, The TimeLog team!

Replied March 2018

Sumon

Civil Engineering, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed April 2023

Very useful tool to have

Saves a lot of time for managing projects. But, the invoice should be better. There are a few problems which needs to be solved. Apart from that, its a good product to have.

PROS

The reporting about individuals is great.

CONS

The customer support is the worst. Have to leave a message at zendesk. Then they will reply on their convenient time. As we are paying pro level price, so we demand pro level customer service. Not enough customisation option. No notification system on milestones. The gantt charts is not very well thought. It should be better in design.

Reason for choosing TimeLog

Because of bank integration.

Elian

Industrial Automation, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed May 2023

Overall quite good

PROS

I really like the entry level costs as they were when we entered several years ago. I have no clue if it still offer the same entry level.Support has always been fast to reply and the operator has always been able to either answer by themselves or request immediate help from back office.

CONS

The entry level subsribtion has an odd limitation: currency. You can only use 1 currency at entry level. In other words, TimeLog thinks that the fact that you do business with companies that runs on a different currency or are operating from abroad, means that our company must be wealthy.

Reason for choosing TimeLog

Ease of use, nice entry level functionality (96% functionality hit rate)

Reasons for switching to TimeLog

Too much manual work

Michelle

Computer Software, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

TimeLog know what we need

Great experience.

PROS

I am truly pleased with the functionality of the program. Virtually all of our often very specific needs can be handled in the program. Ability to personalize several aspects (set-up, searches, etc) makes it even more user friendly. Support team is ALWAYS kind and ready to help and this happens quickly. We have implemented new functions over time with great assistance.

CONS

I look forward to future versions with better reporting. I also find the price expensive for users who only use TimeLog to register their time but as such don't set up projects or work with invoicing or reporting.

Vendor Response

Hi Michelle. Thank you so much for taking your time to write this review. It means the world to us! We also look forward to better reporting. This is already a focus of our Product Team and we can't wait to show it all to you. If you have any feedback to how we can improve TimeLog you are always welcome to write to me at sal@timelog.com and I will forward your request to our Product Team. Best regards, Samine from TimeLog

Replied January 2021

John

Computer Software, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed April 2023

Review

Not so good. Timelog is too complex.

PROS

When I started with Timelog at 2007, The system was fast and responsive. Support was outstanding

CONS

Today, I can say that the system is slow ( I mean very slow). Takes several days to reach Support. If they even reply back

Reason for choosing TimeLog

I will switch to another platform. For us Fortnox is much easier. Support is faster.

Vendor Response

Hi John Thank you for taking the time to give us this feedback. I'm sorry that you have experienced this treatment when trying to reach our support. This is definitely not the level of standard we wish to have and we have had a big focus on it in this new year. If you still have some cases there haven't been handled, please feel free to write to me at kso@timelog.com then I will take a look at them. Best regards Kirstine From TimeLog

Replied April 2023

Palle

Information Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed December 2020

Timelog review

PROS

I like the setup of project and contracts and how this gives me a lot of flexibility in the way we tailor invoices etc to customers

CONS

- When you generate and invoice the details lines comes in a random order and not sorted by date. - Some reports can only be done on week numbers not specifik dates and others the other way around. - It always clear what hourly rate is used. Eg when I set and hourly rate on the project and on the task, then it would be nice to see the price that is used for the resources allocated to the task and not just "not specific price specified"

Vendor Response

Hi Palle! Thanks a lot for your review. It made us very happy. :) Improving our reports and the invoicing process is of high importance to our Product Management Team and hopefully we can present the improvements in the nearest future. If you have other inputs to how we can improve TimeLog, you are always welcome to reach out to me at sal@timelog.dk. Best regards, Samine from TimeLog

Replied December 2020

Allan

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2018

TimeLog Projects is easy to use and gives me daily insights into hours on "my" customers

PROS

Timelog is easy to use and gives me insights into hours spend on "my" projects and customers. Our invoicing is also done through Timelog's interface and the integration with other tools works really good. Our experience is that if the project is set up correctly the process from registration to invoice and payment is handled smoothly with integration to Economics.

CONS

As a Consulting Company we had a need for further analytics and reporting and we established Accobat BI for Timelog. A standard report package for timelog users. It fits perfect together with TimeLogs open platform.

Vendor Response

Dear Allan, Thank you very much for your review, it means a lot to us here at TimeLog! I would also like to extend a humble thanks from our support team! Extending our capabilities for BI reporting is a priority for us and we're excited to be working with you guys at Accobat. Great BI! Thank you for using TimeLog! Best regards, Andreas from TimeLog

Replied November 2018

Gracia

Accounting, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed October 2019

Satisfied user

Overall I am a very satisfied user.

PROS

Once you discover how easy it is to work with Timelog. You'll be able to manage all projects in the right direction.

CONS

In the case of holiday and/or leave registration, an email may be sent to the manager with a monthly report from the relevant department. In order to better monitor the occupancy rate. That would make it more complete. Also the update button for the currency is not always up to date. You must delete the concept invoice , then refresh the currency in the project itself , only then you can make a final invoice with the current currency.

Vendor Response

Hi Gracia, Thank you for your helpful input on how we can improve TimeLog, make it easier to get notifications on holiday/leave and update the invoicing workflow to make it smoother. On behalf of the whole team, I can tell you that we're very excited you like the system and took your time to share your experience. Best regards Andreas from TimeLog

Replied November 2019

Deborah

Computer Software, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2017

Top Tool for Consulting Company

We have Timelog in use since 2008, we are a consulting company that track all project and invoices in Timelog. We are still very satisfied customers. The tool could even handle our yearly 20% growth over the last 9 years (now more then 160 people and many many projects). There was also some steady implementation of new useful features over the last years. The support is also very good. I have seen (and needed to use in parallel) over the last years other tracking tools installed at our customers sites...after this experiences I was always glad we have Timelog in use internally!

PROS

Easy to use and flexible. Good UI.

CONS

Some ways to select multiple items based on a filter could be improved. But manly all is very fine.

Vendor Response

Dear Birgit, Thank you very much for your review, it means a lot to us here at TimeLog! I am glad to hear that TimeLog has helped you scale you company, and that you are pleased with out support team. It is great to hear that after almost 10 years with us you are still going strong. Thank you for using TimeLog! Best regards, The TimeLog team!

Replied March 2018

Anonymous

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2020

Usefull and simple software for timeregistration

PROS

Really great system to log time. You can define the type of project or work, so you get the right structure. The system is very flexible, so you can use only the functions that are best for you. The developers create new functions ongoing so you feel that the software develops.

CONS

There are none - or almost none - notification possibilities in the system. I need for example monthly measurements of some certain numbers with a notification of >whatever<. The report module is inflexible and old fashioned.

Vendor Response

Hi there! Thank you so much for your review. We are very happy that you like our system. I will forward your point about notifications to our Head of Product Management. Regarding the report module, I can tell you that we are working on a new module and we hope that we can present it to you in the nearest future :) Best regards, Samine from TimeLog

Replied May 2020

Elisabeth

Online Media, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2023

Ease of use. Good integration with Jira.

we use this for time and finance management AFAIK. Checking overtime and registering vacation time.

PROS

Easy to track and manage timelogging that is outside of our jira scope. Easy to use when you have holidays and vacations to track. It also makes it possible to see accumulated overtime.

CONS

I wish there was an option to see accumulated overtime without having to load the calendar for several months back.

Vendor Response

Hi Elisabeth Thank you so much for this review, it means the world to us that you find our system easy to use. I would love to hear more about your need for this overview, maybe it is something more of our customers would find useful. If you don't mind write to me at kso@timelog.com then we can talk more about it. Best Regards Kirstine from TimeLog

Replied May 2023

Kim

Accounting, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed April 2020

OK for handling hours

started in a completely wrong way, thought it could a lot more from the beginning - but a lot more complex. And it still miss the view and inpact on the economy for the future. They do the best to get us going, and we think we are on the way (been that for 9 month now) The daily support are superb.

PROS

Easy to register hours, with a desktop solution and mobile.

CONS

Know they are working on it, but right now is the system not good enough to handle estimate revenue in the future, compared to budgets.

Reason for choosing TimeLog

product presentation was better and gave us more features - unfortunately those features isnt full perfect yet, but we know they work on it.

Reasons for switching to TimeLog

lack of possibilities

Vendor Response

Hi Kim, Thank you for your honest review. I'm glad you believe we're moving in the right direction. I know I speak for everybody in the team when I say, we wish we had gotten you off to a better start and that we have managed to meet your expectations better. Your reasons for this review is very understandable, and you should know your feedback is helping us pushing development in the right direction. That being said, we look forward to getting to a place where you will be satisfied with the system. Best regards, Andreas from TimeLog

Replied April 2020

Per

Information Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2018

TimeLog is a great product for project management and time tracking.

Easy time-tracking, great project management, perfect integration to e-conomic for invoicing.

PROS

If you put a little time into structuring your projects into sub-tasks, time tracking is no longer a pain, but just a natural part of your day-to-day job as a consultant. Before I start a project, I make sure that the sub-tasks are easy to understand and have logical names. Then it's very easy to track time in the TimeLog Tracker on my PC or smartphone. Our invoices are sent via e-conomic and the integration to TimeLog works great!

CONS

TimeLog Manager is a complex product and sometimes the user interface is a bit too complex. But the help system and guides give you good advice on how to move on.

Vendor Response

Dear Per, We're grateful and excited to read your great review. I would also like to extend a humble thanks from our support team! The balance between our customers' complex needs and a friendly user interface is a focus point we're working hard on getting just right. I can tell you things are happening within the company that should result in an even better user experience in 2019. Thank you for using TimeLog! Best regards, Andreas from TimeLog

Replied November 2018

Showing 1 - 25 of 67 Reviews