Had amazing experience using this tool and will recomend it to other people as well.

the thing that I most like about Upland PSA is that it is a Great tool to easy manager your projects financials.

Reporting option is kind of hard to figure out by a new user.

We absolutely love the project module including the project plan, budget, forecast, and resource management. This PSA had many of the tools we were looking for when we selected it!

Upland can be tricky in the setup - you have to get everything setup just right to make sure it's working. Also, it could be slightly more user friendly, but overall, it's a great resource for our team!

I would not recommend tenrox as a project management tool for companies. There are so many more modern companies that can accomplish the things that your company needs to get done and give you better customer service.

I enjoy the combination of managing projects, being able to complete timesheets and also have PTO requests tracked in the system. It does make it easy to have it all in one place

Tenrox has a lot of things to work on. It's slow (for my company), they are reluctant to make upgrades based on your needs and based on what package you get, you typically get low customer service. The system is very manual and in 2018, we need to have a more automated tool to get things done.

The ease of use when entering hours for projects and employee time, makes it easy for all users regardless of skill level. The benefits of having knowledgeable personnel is a valuable asset to any organization.

Very easy to use with full support if we run into any problems. The training provided to all users is 24/7 and very easy to understand. The admin is always available that is assigned to each account, giving undivided support and considered a valuable member of our team. The admin assigned to my team is available for all out weekly team calls providing answers to questions and quick follow up when needed. Very engaging staff.

In terns of adding additional applications project management setup, it seems to be limited in terms of accessing. The available applications my not be accessible to everyone depending on the role in the organization. For employee time keeping, the use of the application is easy but still has limitations in terms of approving hours or seeing individual payroll information such as vacation, sick balances. This task is simply forwarded to Payroll so the functions seem to be duplicated on the internal payroll system in addition to entering in Tenrox.

Time entry and time management for assignment of personnel to jobs

The time entry and management is meant for consultants, with jobs available by name rather than project number

It is difficult to extract information about time off and assignment for users. The reports are not user readable out of the box and have to be exported to Excel for further data manipulation which is a pain and should not be necessary.