--- title: "Workday HCM Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Workday HCM. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Workday HCM is a good fit for you!" source_url: "https://www.softwareadvice.com/psa/workday-hcm-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Payroll Software](https://www.softwareadvice.com/hr/payroll-software-comparison/) / [Workday HCM](https://www.softwareadvice.com/psa/workday-hcm-profile/) / Workday HCM Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/psa/workday-hcm-profile/) Reviews [Alternatives](https://www.softwareadvice.com/psa/workday-hcm-profile/alternatives/) # Workday HCM User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 1,774 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.3/5 - Value for money: 4.3/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 1,045 reviews (59%) - 4 stars: 560 reviews (32%) - 3 stars: 129 reviews (7%) - 2 stars: 28 reviews (2%) - 1 star: 12 reviews (1%) ### Most mentioned pros - The Power of One architecture ensures data is always accurate across payroll, time tracking, and employee records, which significantly boosts organizational efficiency. While it is a robust system with a vast array of features, its stability and seamless automation make it an excellent long term solution for managing a global workforce. - During my time as an ERC Sr. Associate at Amazon, it helped streamline employee data management, payroll support, attendance tracking, and case management. - The system makes it easy for employees and managers to complete everyday tasks—like requesting time off, updating personal information, or accessing pay details—without needing extensive training. ### Most mentioned cons - I couldn't get HR to get the paper I needed for DWS filled out for insurance purposes and it was a big hassle being sent from HR to insurance them back to HR then to insurance until I finally was forced to quit my job so I could get my state insurance back for the medications I need monthly to be covered. - Additionally, while the platform is powerful, the internal search function can be finicky if you don't know the exact terminology, and creating advanced custom reports can be difficult for non technical users. - What I liked least about Workday HCM is that, despite its modern design, some features can feel overly complex and unintuitive—especially when navigating deeper workflows or generating more advanced reports. ## Workday HCM customer reviews Showing reviews 1-25 of 1,774 (page 1). ### A Comprehensive HR Platform With Room for Improved Navigation - Overall rating: 5/5 - Reviewer: Cara H. - Verified reviewer: Yes - Industry: Financial Services - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Workday HCM has been positive. It offers a solid range of HR and employee management tools and is especially useful for keeping important information organized in one system. There is some room for improvement in navigation and ease of use, but once you become familiar with the platform, completing most day-to-day tasks is fairly straightforward. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Workday HCM provides a centralized platform for managing employee information, payroll, benefits, time tracking, and other HR functions. I like that most information is accessible in one place, and the self-service features make it easy to update personal information, review pay details, and complete routine tasks. #### Cons The interface can sometimes feel less intuitive than expected, especially when navigating through multiple menus or trying to locate a specific function. Some processes require more clicks than necessary, and clearer navigation and faster load times would improve the overall user experience. --- ### Empowering RRS Group's Workforce - Overall rating: 4/5 - Reviewer: Fernando G. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Workday HCM provides RRS Group with a centralized platform to manage employee information, onboarding, organizational structures, and employee records efficiently. Also, Workday HCM provides a flexible system that can support RRS Group as the organization grows and its workforce needs become more complex. #### Cons Certain workflows and configurations may require administrator involvement, which can limit flexibility for everyday users. At times,loading reports or navigating between different modules can be slower when working with a large data. #### Reasons for switching to Workday HCM Better reporting capabilities and customer support --- ### Workday is still the biggest name in HR systems - Overall rating: 4/5 - Reviewer: Terry D. - Verified reviewer: Yes - Industry: Publishing - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, Workday still provides a very positive service for all the platforms offered under the one umbrella. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros You can bring all your HR platforms under one roof with Workday which allows HR professionals to access information quicker. #### Cons Still looking at the mass texting service to candidates through the ATS and or communicate with employees that already have a mobile number on file. --- ### Workday - In everyday use - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered It’s good. It’s very helpful tool for my work and also for my studies. It’s easy to use and improve. I am always using it at my work for hiring students, approving they’re time, posting jobs, termination and transferring job. We are also using it now for registering classes and many more. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It’s easy to use and improve. I am always using it at my work for hiring students, approving they’re time, posting jobs, termination and transferring job. We are also using it now for registering classes and many more. #### Cons Maybe there are times that it’s slow but not too often. There are times that we need to process a bunch of onboarding task and it tends to lag --- ### Workday HCM - Benefits and Overall Value - Overall rating: 5/5 - Reviewer: Stephanie M. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Workday HCM offer us a strong reporting and analytics capabilities made it easy to access real time workforce insights and support informed decision making. #### Cons Some processes can be difficult to customize without additional configuration and the overall cost may be difficult to justify if an organization does not use all of its available features. --- ### I would Strongly Recommend Workday HCM - Overall rating: 4/5 - Reviewer: Siwaphiwe K. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I would recommend Workday as it is a simple and effective experience that can make managing your work profile straight forward and doable. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It is great for employee management allowing you to keep track of your employee profile such as your certifications, compensation, learning achievements and many more. It has relatively no bugs and issues making it easy to use. It also allows you to manage communications with your payroll. #### Cons The main issue is that it can sometimes be tricky to navigate and find the exact section you want to visit. Scheduling PTO can also be tricky including reading your available leave days. --- ### A must have application - Overall rating: 5/5 - Reviewer: Glenn J. - Verified reviewer: Yes - Industry: Building Materials - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Workday has been a go-to application for years because of its reliability, accessibility, and management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Workday is a great app because it works across the board with so many companies on the same platform within itself. Being able to toggle through different companies without logging in and out is it's worth. #### Cons No negative feedback to state. The only thing is that it isn't accessible across all of my devices(Galaxy watch) --- ### Love workday - Overall rating: 5/5 - Reviewer: Nicole M. - Verified reviewer: Yes - Industry: Banking - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have used workday for over 8 years and have had a wonderful experience using it at my current employer. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Payroll is easy to use and view paystubs. Very simple to enter time and also to view vacation hours. #### Cons Could have a better walkthrough on initially explaining the different techniques on how to enter time for employees --- ### Workday Works - Overall rating: 5/5 - Reviewer: Adam W. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Having all my work related documents, time tracking, payroll etc in one place was super useful. It's great to have such a self service product. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It is great for its all in one design and social media like interface. It's a goodway to manage a mid to larger size company. #### Cons Users often need help with setups and it takes some time to figure out how to properly use all the menus and features. --- ### Workday HCM: A Convenient and User-Friendly HR Platform - Overall rating: 5/5 - Reviewer: Madeline-Michelle C. - Verified reviewer: Yes - Industry: Human Resources - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Workday HCM is user-friendly, organized, reliable, and makes managing HR tasks simple and efficient. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Workday HCM is user-friendly an well organized and makes it easy to access important HR information. #### Cons Some features can be difficult to navigate and finding specific information may require extra steps. --- ### Reliable HR Solution - Overall rating: 4/5 - Reviewer: Gagan G. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, Workday HCM has been very positive. It does streamline many HR and processes, reducing manual effort and improving data accuracy across the organization. Comprehensive view of our workers, makes it easier to manage employee information, performance, and career development in one place. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros User Interface, flexibility of business processes, Machine Learning Suggestions, Unified Platform and scalability #### Cons Mobile functionality, while improving, doesn’t always offer the similar experience as of browser. Customization and reporting sometimes has limitation and require additional modules like Prism/Extend that is quite expensive. #### Reasons for switching to Workday HCM To move to a more unified, cloud based HR platform that offered better usability and faster access to real-time data --- ### Powerful and scalable Solution to Everyday Business Processes - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Insurance - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Workday HCM offers a clean, modern interface and a unified platform for HR, payroll, and talent management, which simplifies many processes. Reporting and analytics are strong, with real-time data that’s useful for decision-making. However, the system can feel complex for new users, and certain workflows require multiple steps that aren’t always intuitive. Configuration flexibility is a plus, but it often requires experienced admins to manage effectively. Performance is generally reliable, though occasional slowdowns occur during peak usage. Overall, it’s a powerful and scalable solution, best suited for organizations willing to invest time in proper setup and training. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Seamless incorporation of utilization of product features in collaboration with payroll management software makes one-stop access a breeze. #### Cons I have not found anything yet that I am dissatisfied with in workday thus far. Every aspect of this application has been positive. --- ### Great tool to manage my team and my own career - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 5001-10000 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Workday HCM has been positive so far. As a manager, I use several of the platform’s features on a regular basis, including reviewing employee information, managing absences, and accessing training-related tools. The system generally makes it easy to perform these tasks in one centralized place, which helps streamline day-to-day management activities. The interface is clear and most functions are intuitive, allowing me to quickly find the information I need and complete routine HR processes efficiently. While there are some areas that could be improved, such as report speed and navigation, the overall experience has been good and the platform provides useful tools that support effective team management. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I appreciate how Workday HCM integrates multiple HR functions into one platform. The learning and training integrations are particularly valuable because they connect learning management tools with employee profiles. This makes it easier to track certifications, training progress, and professional development in a centralized place. I also like the simple and intuitive user interface. Navigating the system is straightforward, which improves the experience for both employees and administrators. The absence calendar is especially useful because it provides a clear visual overview of time off, helping employees request leave and allowing managers to quickly see team availability. Overall, Workday HCM offers an integrated and user-friendly environment that helps simplify HR processes and support effective workforce management. #### Cons One aspect I liked the least about Workday HCM is that report generation can sometimes be slow, especially when working with larger datasets or more complex reports. This can affect efficiency when quick access to information is needed for decision-making or operational tasks. In addition, it is not always easy to find the right report within the system. With the large number of available reports and options, navigating to the specific one you need can take some time. Improving report discoverability and performance would make the reporting experience smoother and more efficient. --- ### Reliable, All in One HR and ERP Platform - Overall rating: 5/5 - Reviewer: Michael G. - Verified reviewer: Yes - Industry: Retail - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The overall experience is dependable and straightforward. Regular users can quickly find what they need, whether that is checking pay details, updating tax documents, or submitting time off. Transactions process quickly and payroll accuracy is consistent, which builds trust in the system. For administrators, the automation and reporting tools reduce manual work and provide better visibility across the workforce. When properly configured, it can grow from a solid HR platform into a broader operational system that supports both people and financial data in one unified environment. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What stands out most is how everything is centralized in one place. Core HR tasks like payroll, time off requests, benefits, tax forms, and career information are all accessible without jumping between different systems. The interface is clean and easy to navigate, so routine actions take very little effort. Real time reporting and analytics make it easier for leaders to make informed decisions, and the built in workflows and role based permissions help keep processes consistent and compliant. It also connects well with other business tools, and with additional configuration it can expand beyond HR into a full ERP and financial platform. Overall, it removes a lot of friction from day to day work. #### Cons Some of the more advanced functionality is not fully available out of the box and requires upgrades or extra configuration to unlock its full potential. For larger or more complex organizations, the initial setup and customization can take time and careful planning before the system feels fully optimized. --- ### Good for Associates - Overall rating: 5/5 - Reviewer: Hailie T. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, a pleasant experience using workday as an associate and I would like to utilize this system at careers in the future. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros This program is user friendly for both associates and managers. You are able to access your paystubs and pay rate as an associate and process payroll as a manager. HR is able to upload any important documents into a candidate's portal as well as any past work experience/certifications. Lots of organizations utilize Workday and it is seemingly good value. Not many bugs that have been noted. Customer support is helpful when making changes to your personal profile. #### Cons If there is not a stable internet connection, the app can be glitchy at times. When necessary, changes need to be made by an associate such as address or phone number, they have to go through administration which can delay this change from processing immediately. --- ### One Platform. Total Control. - Overall rating: 5/5 - Reviewer: Vahagn P. - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered Workday offers a wide range of features that can’t realistically be learned all at once; instead, they’re best understood progressively as your career evolves, which has been true in my case. I began my journey as a Customer Support Advocate (CSA) and was promoted through several roles, eventually reaching my current position as Supervisor of Integration Specialists. In my current role as a team manager, I now have access to and control over many advanced features that were not available to me before. I’ve learned how to create new requisitions as a hiring manager and track external applicants throughout the recruitment process. One experience I’m particularly proud of is helping one of our mutual customers build a full Workday integration for their business using my company’s public APIs. This end-to-end integration automated key daily operations such as employee payroll and data reporting. The project was especially exciting because my familiarity with Workday’s features allowed me to effectively advise on automation and accurately align data points between platforms. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I first became familiar with Workday in 2019 when I joined my current employer. I quickly learned how powerful the platform is and how easily it allows me to access and track my personal employment information. I especially appreciate being able to view my own and my direct reports’ absence balances, vacation plans, compensation details and employment history, among many other features. The Search option makes things even simpler. Whenever I’m unsure how to navigate to a specific section, it takes me there instantly. #### Cons Learning Workday requires patience and curiosity, as it offers far more functionality than you might initially expect. At first, I faced some challenges with navigation, but once I understood how the different sections are connected, it became much easier to move through the system and explore its features. I believe there are still areas I haven’t had the opportunity to explore yet, but overall, I appreciate how Workday keeps pace with evolving business needs and adapts to dynamic changes within the industry. --- ### Ease of use - Overall rating: 5/5 - Reviewer: Latoya B. - Verified reviewer: Yes - Industry: Banking - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. As a leader within several companies I’ve had the opportunity to use this system and I’m continuing to see improvements #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It’s very user friendly. In addition to time tracking and management, it allows associates to enter their goals. #### Cons Nothing as of yet to determine any opportunity areas. I’m seeing more features are being added that’s beneficial. --- ### Easy to use system - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Workday HCM has been positive. It’s a reliable and user-friendly system that makes it easier to manage everyday HR tasks. While there are a few areas that could be more streamlined, it generally helps improve efficiency and keeps everything organized in one place. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how easy Workday HCM is to use and navigate. Everything is in one place, which makes managing HR tasks much more convenient. The self-service features and real-time information also help save time and make day-to-day tasks more efficient. #### Cons Sometimes it can be a little difficult to find specific features, especially if you don’t use them often. Certain processes also feel more complicated than they need to be, and reporting can take some time to get used to. --- ### The Most User Friendly HR System! - Overall rating: 5/5 - Reviewer: Cameron T. - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Workday is a very complete HR system which I have had the pleasure of using first hand as a user, and I'm very satisfied by it's features, how easy to navigate it is, and how easy it is to update any personal information I need to. I would wholeheartedly recommend workday to a business looking for a reliable HR system having experienced using it as a user, it is so complex in it's features but also seamless to navigate which makes it a great detailed system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Workday is a very user friendly HR interface, and allows me easy access when it comes to booking my annual leave, submitting overtime requests when work has been completed out of hours, reviewing my benefits packages and ensuring all of my emergency contacts are up to date. It is the most comprehensive, detailed and straightforward HR system I have personally used, and I wholeheartedly recommend it as a user, and I imagine it is very straight forward to administrate as well given how easy to navigate it is. #### Cons It is very hard to be negative / suggest improvements about workday, but I would say the one thing stopping it from being a complete user friendly system is the lack of customisation, for example there is no ability to set your own theme / colour code certain things which may cause accessibility issues for some people. Seeing this implemented would be nice but it is not a necessary addition. --- ### Easy-to-Use HR Platform That Keeps Everything Organized - Overall rating: 4/5 - Reviewer: Bernice M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Workday HCM has been positive. It helps simplify HR processes and keeps important employee information organized and easy to access. I find it useful for managing daily workforce tasks and staying up to date with company information. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like that Workday HCM keeps everything in one place. It makes it easy to access employee information, manage schedules, request time off, and complete HR tasks without having to switch between multiple systems. The employee self-service features are especially convenient and save time. #### Cons Some parts of the system can be confusing when trying to find specific information, and certain tasks require several clicks to complete. It can take some time to learn all of the features, especially for new users. --- ### Complete, and easy to use HCM - Overall rating: 5/5 - Reviewer: Graeme S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have used Workday both as a people manager for several years and as an individual employee, and it works very well from both perspectives. As a manager, it made it easy to manage my team, find employee information quickly, share updates, point people to the right resources, and handle things like time off approvals and recruitment in one centralized place. It reduced a lot of back and forth and kept everything organized. From an employee standpoint, it is equally easy to use. I can quickly book time off, manage my vacation schedule, review my employee information, and stay on top of tasks with clear and helpful notifications. Everything I need is easy to find, which makes day to day admin simple. #### Cons I do not have many cons to point out. Because it is such a robust platform, some workflows can feel a bit heavy for very simple tasks, but that is largely the tradeoff of having a powerful and comprehensive HCM system. --- ### Useful and Resourceful - Overall rating: 4/5 - Reviewer: Mitchell D. - Verified reviewer: Yes - Industry: Banking - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall experience is fairly great. I would rate it from four out of five as applications can become more developed. Wasn't able to find a Salesforce integration unless I missed it but would be nice to integrate with such enterprise tools as well as CRM integrations for full panel summary of everything like Tableau does. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I really enjoy Workdays user interface. It makes the process for payroll schedule submissions and career development reviews easier and well organized. The layout is perfect for reporting and HR management. #### Cons They don't have a dark mode option, everything is so bright on screen by default. Need more user options for employees to co create task list rather permissions. --- ### Workday works hard for you and your business - Overall rating: 5/5 - Reviewer: Trinidad F. - Verified reviewer: Yes - Industry: Outsourcing/ Offshoring - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered Overall my experience with Workday has been very positive. It's intuitive and the portals are designed to allow easy self-service. Also, the dashboard is very helpful. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Workday is a software suite that is unlike any other I have experienced before. It's an all-in-one application that centralizes so many business needs such as internal opportunities and positions, employee referrals, and additional company information. #### Cons Workday has so many features and functions, possibly too many. Sometimes the website/app can be overwhelming and difficult to navigate with so much content. --- ### Powerful and Supportive, With a Learning Curve - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Higher Education - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered I’m hooked. Workday keeps me curious and growing, and I can see myself staying in my HRIS career for a long time—or even working at Workday one day. The combination of capability and support has made the journey both challenging and genuinely rewarding. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Ask‑an‑Expert service has been a game‑changer. They don’t just set things up for you—they show you how to do it yourself. That shifted my mindset from “Can Workday do XYZ?” to “What do I need Workday to do?” The learning investment up front increases value in reusable, scalable setups. I haven't noticed many bugs and issues. If there are, it's because I missed something in the setup. #### Cons The same flexibility that makes Workday so powerful also makes it complex. There’s a real learning curve, and it takes time and patience to understand how pieces fit together. The payoff is worth it, but you should plan for that ramp‑up. --- ### Powerful When Done Right: My Experience with Workday HCM - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered Workday HCM stands out as a powerful and modern solution for HR operations. Its intuitive design and strategic capabilities make it a favorite when implemented thoughtfully. That said, its complexity can create friction—especially when technical constraints aren’t clearly understood by end users. Still, with the right support, it’s a game-changer. I genuinely enjoy working with it and proudly consider myself a Workday fangirl! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Workday HCM is intuitive and forward-thinking. When well-built and backed by a strong HRIS team, it transforms organizational efficiency and empowers strategic HR operations. #### Cons Workday HCM can feel clunky when poorly built, and its technical limitations—while logical—often frustrate HRIS teams due to end-user misunderstandings ## More reviews [Next reviews](https://www.softwareadvice.com/psa/workday-hcm-profile/reviews/?page=2) --- Workday HCM Reviews, Pros and Cons - 2026 Software Advice