--- title: "Workday HCM Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Workday HCM. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Workday HCM is a good fit for you!" source_url: "https://www.softwareadvice.com/psa/workday-hcm-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Payroll Software](https://www.softwareadvice.com/hr/payroll-software-comparison/) / [Workday HCM](https://www.softwareadvice.com/psa/workday-hcm-profile/) / Workday HCM Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/psa/workday-hcm-profile/) Reviews [Alternatives](https://www.softwareadvice.com/psa/workday-hcm-profile/alternatives/) # Workday HCM User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 1,773 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.3/5 - Value for money: 4.3/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 1,045 reviews (59%) - 4 stars: 559 reviews (32%) - 3 stars: 129 reviews (7%) - 2 stars: 28 reviews (2%) - 1 star: 12 reviews (1%) ### Most mentioned pros - The Power of One architecture ensures data is always accurate across payroll, time tracking, and employee records, which significantly boosts organizational efficiency. While it is a robust system with a vast array of features, its stability and seamless automation make it an excellent long term solution for managing a global workforce. - During my time as an ERC Sr. Associate at Amazon, it helped streamline employee data management, payroll support, attendance tracking, and case management. - The system makes it easy for employees and managers to complete everyday tasks—like requesting time off, updating personal information, or accessing pay details—without needing extensive training. ### Most mentioned cons - I couldn't get HR to get the paper I needed for DWS filled out for insurance purposes and it was a big hassle being sent from HR to insurance them back to HR then to insurance until I finally was forced to quit my job so I could get my state insurance back for the medications I need monthly to be covered. - Additionally, while the platform is powerful, the internal search function can be finicky if you don't know the exact terminology, and creating advanced custom reports can be difficult for non technical users. - What I liked least about Workday HCM is that, despite its modern design, some features can feel overly complex and unintuitive—especially when navigating deeper workflows or generating more advanced reports. ## Workday HCM customer reviews Showing reviews 1-25 of 1,773 (page 1). ### Workday is still the biggest name in HR systems - Overall rating: 4/5 - Reviewer: Terry D. - Verified reviewer: Yes - Industry: Publishing - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, Workday still provides a very positive service for all the platforms offered under the one umbrella. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros You can bring all your HR platforms under one roof with Workday which allows HR professionals to access information quicker. #### Cons Still looking at the mass texting service to candidates through the ATS and or communicate with employees that already have a mobile number on file. --- ### Empowering RRS Group's Workforce - Overall rating: 4/5 - Reviewer: Fernando G. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Workday HCM provides RRS Group with a centralized platform to manage employee information, onboarding, organizational structures, and employee records efficiently. Also, Workday HCM provides a flexible system that can support RRS Group as the organization grows and its workforce needs become more complex. #### Cons Certain workflows and configurations may require administrator involvement, which can limit flexibility for everyday users. At times,loading reports or navigating between different modules can be slower when working with a large data. #### Reasons for switching to Workday HCM Better reporting capabilities and customer support --- ### Great for checking your benefits - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Insurance - Company size: 1001-5000 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's very user friendly and there are more and more features rolled out every year so I like it a lot. #### Cons It's a little hard to navigate to different tabs but it's not a big deal since there are tutorials every day. --- ### Workday - In everyday use - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered It’s good. It’s very helpful tool for my work and also for my studies. It’s easy to use and improve. I am always using it at my work for hiring students, approving they’re time, posting jobs, termination and transferring job. We are also using it now for registering classes and many more. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It’s easy to use and improve. I am always using it at my work for hiring students, approving they’re time, posting jobs, termination and transferring job. We are also using it now for registering classes and many more. #### Cons Maybe there are times that it’s slow but not too often. There are times that we need to process a bunch of onboarding task and it tends to lag --- ### Workday HCM - Benefits and Overall Value - Overall rating: 5/5 - Reviewer: Stephanie M. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Workday HCM offer us a strong reporting and analytics capabilities made it easy to access real time workforce insights and support informed decision making. #### Cons Some processes can be difficult to customize without additional configuration and the overall cost may be difficult to justify if an organization does not use all of its available features. --- ### Great for HR Tasks and Management - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Media Production - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered It's great! A lot of customizability and features to choose from, which is helpful when dealing with large candidate pools. Definitely shines compared to other tools out there. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros A great solution for our HR team, makes parsing talent options a breeze and allows us to categorize talent based on our deisred criteria (which is really handy) #### Cons the interface is a little clunky at times, and some pages can bog down when you're loading long lists. --- ### A must have application - Overall rating: 5/5 - Reviewer: Glenn J. - Verified reviewer: Yes - Industry: Building Materials - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Workday has been a go-to application for years because of its reliability, accessibility, and management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Workday is a great app because it works across the board with so many companies on the same platform within itself. Being able to toggle through different companies without logging in and out is it's worth. #### Cons No negative feedback to state. The only thing is that it isn't accessible across all of my devices(Galaxy watch) --- ### Love workday - Overall rating: 5/5 - Reviewer: Nicole M. - Verified reviewer: Yes - Industry: Banking - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have used workday for over 8 years and have had a wonderful experience using it at my current employer. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Payroll is easy to use and view paystubs. Very simple to enter time and also to view vacation hours. #### Cons Could have a better walkthrough on initially explaining the different techniques on how to enter time for employees --- ### Workday Works - Overall rating: 5/5 - Reviewer: Adam W. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Having all my work related documents, time tracking, payroll etc in one place was super useful. It's great to have such a self service product. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It is great for its all in one design and social media like interface. It's a goodway to manage a mid to larger size company. #### Cons Users often need help with setups and it takes some time to figure out how to properly use all the menus and features. --- ### Workday HCM: A Convenient and User-Friendly HR Platform - Overall rating: 5/5 - Reviewer: Madeline-Michelle C. - Verified reviewer: Yes - Industry: Human Resources - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Workday HCM is user-friendly, organized, reliable, and makes managing HR tasks simple and efficient. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Workday HCM is user-friendly an well organized and makes it easy to access important HR information. #### Cons Some features can be difficult to navigate and finding specific information may require extra steps. --- ### 5stars for Workday - Overall rating: 5/5 - Reviewer: Shawn M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I love using Workday. Easy user experience. You can track your time, plan vacation days with knowing what your PTO balance will be for the time you are requesting. Also, it makes your yearend reviews so much easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like using Workday because of the ease of use from the app. It makes reporting my time at the end of the week so much easier than in the past that payroll is never delayed. #### Cons Sometimes when signing back into the app I may experience some bugs or issues. But honestly that may just be my cell phone service. #### Reasons for switching to Workday HCM When I came to our new company Workday was integrated. --- ### Workday HCM - Overall rating: 5/5 - Reviewer: Donald K. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Workday has simplified our technology footprint at Loop. Previously we had several platforms operating in silos. Now we are fully integrated. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, ability to configure to business needs, scalable, efficient, uptime. We use both HCM and Financials, so it is very valuable to have both under the same roof. #### Cons For smaller businesses with less business needs, it would be great to have a "lite" version with less rules. #### Reasons for choosing Workday HCM Scalability. All products in one platform. #### Reasons for switching to Workday HCM We needed a scalable solution that met our needs from a Financials and HR perspective. --- ### Highly recommend Workday for all size companies and sectors - Overall rating: 5/5 - Reviewer: Arka R. - Verified reviewer: Yes - Industry: Biotechnology - Company size: 10000+ employees - Product usage: Used daily for less than 6 months - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered Workday is super convenient and all-in-one. They occupy a good niche in HR management for internal employees and external applicants. I doubt any other software is up to par. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros After starting at a new company, I found that Workday was excellent for onboarding task management. The requirements are itemized and quickly refresh once completed, helping me stay on task in a new environment that requires significant amounts of time for onboarding. #### Cons I'm still having some trouble using the organizational chart/tree lookup function. I think some training videos for this and other features would help a lot. #### Reasons for switching to Workday HCM Switched jobs from a small biotech company to a much larger one. --- ### Powerful and scalable Solution to Everyday Business Processes - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Insurance - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Workday HCM offers a clean, modern interface and a unified platform for HR, payroll, and talent management, which simplifies many processes. Reporting and analytics are strong, with real-time data that’s useful for decision-making. However, the system can feel complex for new users, and certain workflows require multiple steps that aren’t always intuitive. Configuration flexibility is a plus, but it often requires experienced admins to manage effectively. Performance is generally reliable, though occasional slowdowns occur during peak usage. Overall, it’s a powerful and scalable solution, best suited for organizations willing to invest time in proper setup and training. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Seamless incorporation of utilization of product features in collaboration with payroll management software makes one-stop access a breeze. #### Cons I have not found anything yet that I am dissatisfied with in workday thus far. Every aspect of this application has been positive. --- ### Powerful enterprise HR platform with strong analytics, though complex to deploy - Overall rating: 5/5 - Reviewer: Elon E. - Verified reviewer: Yes - Industry: Banking - Company size: 1001-5000 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What I liked most about Workday HCM is the quality of its centralized data model. In practice, employee information, approvals, org charts, talent data, and reporting are managed in one ecosystem. For example, this makes headcount monitoring, workforce planning, and governance much more reliable than using disconnected systems. #### Cons What I liked least about Workday HCM is that implementation and administration can be demanding. In practice, the platform is powerful, but configuration, change management, and user adoption require strong internal ownership. It can also be expensive for smaller organizations. --- ### Workday Works Wonders! - Overall rating: 5/5 - Reviewer: Sarah F. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Workday HCM is amazing! I feel like it's easy to use and the customer support is amazing! It also makes my daily tasks so much easier since so much of my stuff is now found in one place. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My favorite thing about Workday HCM, is how everything is all in one place. The ease of use is amazing! There aren't any bugs or issues like I've experienced in the past with other applications. #### Cons My least favorite thing about Workday HCM is the fact that it is a bit more costly than others, but it is well worth it in my opinion. --- ### Good for Associates - Overall rating: 5/5 - Reviewer: Hailie T. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, a pleasant experience using workday as an associate and I would like to utilize this system at careers in the future. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros This program is user friendly for both associates and managers. You are able to access your paystubs and pay rate as an associate and process payroll as a manager. HR is able to upload any important documents into a candidate's portal as well as any past work experience/certifications. Lots of organizations utilize Workday and it is seemingly good value. Not many bugs that have been noted. Customer support is helpful when making changes to your personal profile. #### Cons If there is not a stable internet connection, the app can be glitchy at times. When necessary, changes need to be made by an associate such as address or phone number, they have to go through administration which can delay this change from processing immediately. --- ### WORKDAY USER PLATFORM - Overall rating: 5/5 - Reviewer: RANDY K. - Verified reviewer: Yes - Industry: Machinery - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered OVERALL A GREAT EXPERIENCE. IT DOES MAKE ME UNEASY TO MOVE TO DIFFERENT SIGHTS TO ACCESS SOME OF MY INFORMATION #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros WORKDAY IS A PRODUCT THAT IS EASY TO USE AND HAS HR ALL IN ONE PLACE. IT IS EASY TO ACCESS YOUR PAYROLL INFORMATION AND GET ANY DUPLICATE PAYCHECKS YOU MAY NEED. #### Cons THE ONLY CON IS SOMETIMES BECAUSE THERE IS SO MUCH INFORMATION IN ONE PLACE IT IS EASY TO GET LOST. YOU NEED TO FIGURE OUT WHERE THE INFORMATION IS ONCE YOU HAVE MASTERED THAT YOU ARE ALL SET. --- ### Ease of use - Overall rating: 5/5 - Reviewer: Latoya B. - Verified reviewer: Yes - Industry: Banking - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. As a leader within several companies I’ve had the opportunity to use this system and I’m continuing to see improvements #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It’s very user friendly. In addition to time tracking and management, it allows associates to enter their goals. #### Cons Nothing as of yet to determine any opportunity areas. I’m seeing more features are being added that’s beneficial. --- ### An easy to use software - Overall rating: 4/5 - Reviewer: Aneesa A. - Verified reviewer: Yes - Industry: Financial Services - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Workday has been good in terms of navigating around it and finding what I need with ease. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros What I liked most about Workday was the website and how easy it was to navigate. The side navigation works well for where it's sat, but it would make it easier if you could click the navigation rather than hover over it for the menu to appear. #### Cons What I liked least about Workday is that there are three navigation points on the page. I understand there is a lot to look through, but having them in the same place would keep it consistent and easy to use. --- ### Great for employers, cumbersome for applicants - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 1001-5000 employees - Product usage: Used monthly for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer support was great, any bugs were fixed quickly. Appealing and user-friendly interface. Intuitive layout. #### Cons In job applications, the applicant must fill out many fields that could be theoretically automatically filled out based on their resume --- ### Workday is Great - Overall rating: 5/5 - Reviewer: Kayla U. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall the experience with Workday HCM was great! It was very user friendly and a convenient way to track work related information #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Having everything in one place such as: clock-in, pay stubs, hours worked, scheduling, time off requests etc #### Cons I found that from time to time the app would crash, not properly record clock-ins/outs or lunch breaks --- ### Powerful and Supportive, With a Learning Curve - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Higher Education - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered I’m hooked. Workday keeps me curious and growing, and I can see myself staying in my HRIS career for a long time—or even working at Workday one day. The combination of capability and support has made the journey both challenging and genuinely rewarding. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Ask‑an‑Expert service has been a game‑changer. They don’t just set things up for you—they show you how to do it yourself. That shifted my mindset from “Can Workday do XYZ?” to “What do I need Workday to do?” The learning investment up front increases value in reusable, scalable setups. I haven't noticed many bugs and issues. If there are, it's because I missed something in the setup. #### Cons The same flexibility that makes Workday so powerful also makes it complex. There’s a real learning curve, and it takes time and patience to understand how pieces fit together. The payoff is worth it, but you should plan for that ramp‑up. --- ### Workday Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Workday has been really great. I have had the best work experience, from managing my personal details, contracts, leave days and any query related to HR. Workday makes all this easy and smooth to manage and with the use of AI, it makes everything efficient and makes the team more efficient in what they do. I love using Workday and will continue using it #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I love the most about Workday is that it’s really easy to use and is user friendly. Workday makes life easier when it comes to time off and leave days. Everything is automated and it’s easy to request for leave days and check how many leave days you’re left with. It also makes it easy to manage your details and contracts. In a nutshell, Workday gives the best employee experience #### Cons There is nothing I do not like about Workday. It’s gives us everything we need, and gives us value for money --- ### Workday Easy Use - Overall rating: 5/5 - Reviewer: Samantha M. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has been a wonderful experience. I have no complaints. No suggestions for improvement. It was designed very well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is such an easy platform to navigate and use. There is no confusion. The tabs are laid out perfectly. #### Cons There is nothing that I can indicate as liking the least about this platform. It is very easy to use. ## More reviews [Next reviews](https://www.softwareadvice.com/psa/workday-hcm-profile/reviews/?page=2) --- Workday HCM Reviews, Pros and Cons - 2026 Software Advice