---
title: "Muck Rack Software Reviews, Demo & Pricing - 2026"
description: "Review of Muck Rack Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/public-relations/muck-rack-profile/"
page_type: "product"
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---

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Muck Rack

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Overview

[Reviews](https://www.softwareadvice.com/public-relations/muck-rack-profile/reviews/)

# Muck Rack Review

Custom quote 1 plan

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Muck Rack

4.2

[(25)](https://www.softwareadvice.com/public-relations/muck-rack-profile/reviews/)

Pricing

Pricing available upon request

### About Muck Rack

Muck Rack is a cloud-based solution designed to help public relations professionals and journalists manage media coverage and digital campaigning processes. It offers a pitching module, which allows businesses to create personalized pitches and follow-ups for relevant journalists.

The application provides collaboration tools, which allows team members to view media lists and track call logs, notes and ongoing pitches between journalists and colleagues. Journalists can utilize Muck Rack to create portfolios, track the performance of stories or articles, and improve individual branding across the web. Additionally, professionals can track top media outlets, mark favorite journalists and receive alerts on news, articles, and tweets about specific brands.

Businesses can use customizable widgets to build dashboards, track campaign results in real-time and share presentations with internal and external stakeholders. Pricing is available on request.

Do you work for Muck Rack? [Manage this product listing](https://www.g2.com/products/muck-rack/claim_requests/new?auto=true)

## Muck Rack User Interface

## Popular Muck Rack Alternatives

Main Product

Muck Rack

4.2

[(25)](https://www.softwareadvice.com/public-relations/muck-rack-profile/reviews/)

Ratings Breakdown

-   4.20Ease of use
-   4.11Value for money
-   4.10Customer support
-   4.24Functionality

Pricing

Available upon request

Alternative Product

[MediaHQ](https://www.softwareadvice.com/marketing/mediahq-profile/)

4.6

[(81)](https://www.softwareadvice.com/marketing/mediahq-profile/#reviews)

Ratings Breakdown

-   4.69Ease of use
-   4.25Value for money
-   4.81Customer support
-   4.48Functionality

Pricing

Available upon request

Alternative Product

[Prezly](https://www.softwareadvice.com/public-relations/prezly-profile/)

4.7

[(67)](https://www.softwareadvice.com/public-relations/prezly-profile/reviews/)

Ratings Breakdown

-   4.66Ease of use
-   4.21Value for money
-   4.88Customer support
-   4.36Functionality

Pricing

Starting at $100.00 per month

Alternative Product

[Brand24](https://www.softwareadvice.com/marketing/brand24-profile/)

4.7

[(255)](https://www.softwareadvice.com/marketing/brand24-profile/reviews/)

Ratings Breakdown

-   4.67Ease of use
-   4.51Value for money
-   4.75Customer support
-   4.42Functionality

Pricing

Starting at $199.00 per month

Alternative Product

[JournoLink](https://www.softwareadvice.com/marketing/journolink-profile/)

4.8

[(8)](https://www.softwareadvice.com/marketing/journolink-profile/#reviews)

Ratings Breakdown

-   4.75Ease of use
-   4.63Value for money
-   4.88Customer support
-   4.50Functionality

Pricing

Available upon request

Alternative Product

[Cision](https://www.softwareadvice.com/marketing/cision-profile/)

3.8

[(89)](https://www.softwareadvice.com/marketing/cision-profile/reviews/)

Ratings Breakdown

-   3.76Ease of use
-   3.55Value for money
-   3.73Customer support
-   3.93Functionality

Pricing

Starting at $1.00 per month

## Muck Rack Pricing and Plans

Starting price: Pricing available upon request

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

## Muck Rack Features

-   Popular features found in Public Relations
    
    Campaign Analytics
    
    Campaign Planning
    
    Clippings Management
    
    Communication Management
    
    Digital Asset Management
    
    Email Distribution
    
    Monitoring
    
    Multi-Channel Distribution
    
    Multi-Channel Marketing
    
    Press Monitoring
    
    Press Release Builder
    
    Reporting & Statistics
    
-   More features of Muck Rack
    
    Article Author Database
    
    Auto Update
    
    Campaign Management
    
    Contact Management
    

## Muck Rack User Reviews

## Muck Rack customer ratings

- Overall rating: 4.2/5
- Total reviews: 25

### Rating distribution

- 5 stars: 13 reviews (52%)
- 4 stars: 8 reviews (32%)
- 3 stars: 2 reviews (8%)
- 2 stars: 1 reviews (4%)
- 1 star: 1 reviews (4%)

### Secondary ratings

- Ease of use: 4.2/5
- Value for money: 4.1/5
- Customer support: 4.1/5
- Functionality: 4.2/5

---

### Great for personalized pitches

- Overall rating: 5/5
- Reviewer: Christine J.
- Verified reviewer: Yes
- Industry: Publishing
- Company size: 5001-10000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Muck Rack is great for PR outreach and finding contacts outside of our usual pitching list. I've fostered relationships with media contacts using Muck Rack by referencing specific works or commenting on a subject that the contact cares about, which has resulted in more effective pitching than cold email blasts to an extensive list.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Muckrack makes it easy to create specific, tailored pitches to appropriate media contacts. It's so helpful that it's not just name, title, and contact info - it provides examples of recent journalism that writer has done, and specific beats that they focus on. This makes it easy to figure out how to pitch them from an angle that will resonate, and connect with media contacts on a personal level.

#### Cons

The UA could be simplified a little bit - looking at campaign searches can be a bit overwhelming when a bunch of less specific results show up.

---

### Why we can't function without Muck Rack

- Overall rating: 4/5
- Reviewer: Meredith E.
- Verified reviewer: Yes
- Industry: Entertainment
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, I cannot run by business without Much Rack. It's accuracy is far superior to it's competitors.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I love that I can almost always find the perfect fruit journalist for the story I'm pitching. GLOBALLY. I can read their recent work to build an understand if then that goes away beyond their job title.

#### Cons

It's expensive for we small biz owners. Is love it if we could pay monthly and only for the features we specifically use.

#### Reasons for switching to Muck Rack

Cision's global pricing was way too expensive and it didn't give us a history of articles, content created by the target.

---

### They Over Promise & Under Deliver

- Overall rating: 2/5
- Reviewer: Jeffrey C.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: September 2023
- Review source details: This review was submitted organically. No incentive was offered

My experience sucks. I am not happy with the product in anyway shape or form.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 2/5

#### Pros

The idea that it would be easy to use and easy to reach out to prospects who are looking for my specific type of content creation.

#### Cons

They say their reach is a lot further than they really have. There are not nearly as many contacts as they say there are. There was a high bounce back rate and never once did anyone ever respond. So even if they were being delivered... Then maybe it was going to spam? The sales people are pushy (which is a compliment to their sales people). But I wish I hadn't gotten lured into a "special". Shame on me. Don't fall for it.

---

### You Need Muck Rack for Your PR

- Overall rating: 4/5
- Reviewer: Laura D.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 11-50 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: April 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, Muck Rack is designed to take your PR listening efforts to the next level. Your PR team will thank you!

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

Muck Rack is a great PR listening tool that allows you to search for articles, media, broadcasts, and more that have mentioned your organization by name, or the products/services you promote. You can search broadly or as narrowly for the results you are looking for.

#### Cons

Sometimes, Muck Rack will not show your search results if they are too narrow. You either need to refine your search terms or broaden them.

#### Reasons for switching to Muck Rack

Contract with Cision was up and decided not to renew it but look for other options with more capabilities and features.

---

### Intelligently designed media database that weaves in coverage in a meaningful way

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Public Relations and Communications
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: March 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Of all the platforms out there that do what Muck Rack does, it's the best option. The database results are as good as you can get, comparatively, and the customer service is both responsive and friendly.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

I was initially against the notion of a media database that was intrinsically tied to coverage tracking, but it ultimately makes total sense. Knowing what each reporter is writing about at any given moment is a huge benefit to determine whether they belong on your target list. On the other side of the equation is the ability to find journalists writing about your topic by searching for key words in recent coverage. It's 100% logical, and Muck Rack does it really well.

#### Cons

The only real complaint I have is that you can't fully customize coverage reports. It would be extremely helpful if I could remove entire sections that are built into the header of the report.

#### Reasons for switching to Muck Rack

We switched for two reasons: price and quality of results.

---

### Great way to find relevant media outlets

- Overall rating: 5/5
- Reviewer: Adam D.
- Verified reviewer: Yes
- Industry: Medical Devices
- Company size: 201-500 employees
- Product usage: Used other for more than 2 years
- Reviewed: August 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Muck Rack has made it much easier for me to find journalists that cover topics relevant to the products my business offers. I now spend less time searching for the right press contacts and I upset less people because I'm not pitching them stories they have no interest in.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Muck Rack makes it much easier to find journalists based off what they cover and what their interests are. It's an easy way to save time and make sure your pitches are reaching the right people.

#### Cons

There is nothing I dislike about Much Rack. It is a great software tool for marketing and PR professionals.

#### Reasons for choosing Muck Rack

Good price point and large database of press contacts.

#### Reasons for switching to Muck Rack

Muck Rack was much cheaper and offered better data.

---

### Will never switch back!

- Overall rating: 5/5
- Reviewer: Jacqueline F.
- Verified reviewer: Yes
- Industry: Public Relations and Communications
- Company size: 11-50 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: November 2020
- Review source details: This review was submitted organically. No incentive was offered

I have really enjoyed using this platform. The customer service is impeccable and has helped my team multiple times.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like that you can create targeted contact lists easily. The contacts are relevant and you can connect with them personally.

#### Cons

I would like to be able to edit my email body with images. Being able to wrap text would be a game-changer.

#### Reasons for switching to Muck Rack

The Contacts were not regularly updated on Cision.

---

### Best solution for finding media contacts

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Writing and Editing
- Company size: 501-1000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: August 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 4/5

#### Pros

We use this database to find proper reporters to pitch to. They include contacts for all over the world.

#### Cons

For the most part, Muck Rack does a good job of updating when reporters change jobs but there are times where the emails are old and don't work.

---

### Simple, fast, easy, basic

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: April 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Easily access links and information. It has links to social, articles, and emails that you can gather quickly.

#### Cons

It is not as descriptive as some competitors and is lacking some more advanced features. It does not have as deep as a database as well, and could use a refresh.

---

### Muck Rack is a great service for boutique public relations firms

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Public Relations and Communications
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: March 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

From the very beginning I took the demo our goal was to get the service. Muck Rack has saved us so much time. We were wary because we had subscribed to so many services before. We need to keep track of what freelancers are writing about since a lot of print publications have reduced their staff. Their staff is very helpful in working with us to set up alerts and update the contacts.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We are a public relations firm that specializes in hospitality and lifestyle clients. Most of our contacts are freelancers. Muck Rack was made for us! We can keep up our contacts are writing about and easily pitch our clients to the right person.

#### Cons

I wish they had a clipping services to go along with the coverage report. Some of our clients still like to see their clips to show their investors, management, etc.

---

Showing 1 - 10 of 25 Reviews

[See All Reviews](https://www.softwareadvice.com/public-relations/muck-rack-profile/reviews/)

## Muck Rack Popular Comparisons

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