# Quid Software Reviews, Demo & Pricing - 2026 > Review of Quid Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/public-relations/netbase-profile --- [Home](https://www.softwareadvice.com/) / [Social Media Analytics Tools Software](https://www.softwareadvice.com/marketing/social-media-analytics-tools-comparison/) / Quid Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/public-relations/netbase-profile/reviews/)[Alternatives](https://www.softwareadvice.com/public-relations/netbase-profile/alternatives/) # Quid 2026: Benefits, Features & Pricing Wondering if Quid is right for your organization? Our Social Media Analytics Tools Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Quid 4.6 [(43)](https://www.softwareadvice.com/public-relations/netbase-profile/reviews/) Pricing Starting at $23,000.00 per year ### About Quid NetBase is a cloud-based social media analytics tool for small, midsize and large brands and marketing agencies. Primary features include social media monitoring, brand health monitoring, campaign performance measurement, dashboards and reports. It monitors posts from social media and captures what people are saying about brands. It can understand sentiments behind written text through its Natural Language Processing (NLP) engine. This allows the system to reveal consumer information such as attitude, willingness to purchase and needs. The built-in dashboard presents data in the form of charts, graphs and heatmaps. It also allows users to customize reports and deliver them to email accounts. NetBase LIVE PULSE helps users find the most shared images, spot emerging trends, engaging posts and influencers. Support is offered via email and over the phone. Other help options include documentation, FAQ, video tutorials, webinars and knowledge articles. Wondering if Quid is right for your organization? Our Social Media Analytics Tools Software selection experts can help you in 15 minutes or less. ## Quid User Interface ## Popular Quid Alternatives Main Product Quid 4.6 [(43)](https://www.softwareadvice.com/public-relations/netbase-profile/reviews/) Ratings Breakdown - 4.37Ease of use - 3.96Value for money - 4.62Customer support - 4.19Functionality Pricing Starting at $23000.00 per year Get Price Alternative Product [Meltwater](https://www.softwareadvice.com/marketing/sysomos-profile/) 4.0 [(96)](https://www.softwareadvice.com/marketing/sysomos-profile/reviews/) Ratings Breakdown - 3.96Ease of use - 3.39Value for money - 3.65Customer support - 3.97Functionality Pricing Available upon request Get Price Alternative Product [Oktopost](https://www.softwareadvice.com/social-listening-tools/oktopost-profile/) 4.5 [(110)](https://www.softwareadvice.com/social-listening-tools/oktopost-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.41Value for money - 4.63Customer support - 4.20Functionality Pricing Available upon request Get Price Alternative Product [Hootsuite](https://www.softwareadvice.com/collaboration/hootsuite-profile/) 4.4 [(3797)](https://www.softwareadvice.com/collaboration/hootsuite-profile/reviews/) Ratings Breakdown - 4.31Ease of use - 4.14Value for money - 4.18Customer support - 4.27Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [Semrush](https://www.softwareadvice.com/marketing/semrush-profile/) 4.6 [(2318)](https://www.softwareadvice.com/marketing/semrush-profile/reviews/) Ratings Breakdown - 4.32Ease of use - 4.24Value for money - 4.38Customer support - 4.59Functionality Pricing Starting at $139.95 per month Get Price Alternative Product [Sprinklr](https://www.softwareadvice.com/customer-support/sprinklr-profile/) 4.3 [(91)](https://www.softwareadvice.com/customer-support/sprinklr-profile/reviews/) Ratings Breakdown - 3.85Ease of use - 3.87Value for money - 4.06Customer support - 4.33Functionality Pricing Starting at $249.00 per month Get Price ## Quid Pricing and Plans Starting price: $23,000.00 per year Free Trial Free Version Basic $23,000.00 per year No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Quid Features - Popular features found in Social Media Analytics Tools Campaign Analytics Competitor Monitoring Customizable Reports Engagement Tracking Lead Attribution Multi-Channel Data Collection Post Scheduling - More features of Quid Activity Dashboard Alerts/Notifications Artwork Management Audience Targeting Behavior Analytics Benchmarking Brand Tracking Campaign Management Campaign Tracking Charting Competitive Analysis Contact Management Conversion Tracking Customer Engagement Customer Journey Mapping Customer Profiles Customer Segmentation Dashboard Data Visualization Demographic Data Faceted Search/Filter Impact Measurement Influencer Discovery Influencer Relationship Management Influencer Tracking Keyword Filtering Keyword Tracking Media Monitoring @mentions Mobile Alerts Monitoring Multi-Account Management Multi-Channel Management Multi-Channel Marketing Performance Metrics Press Monitoring Real-Time Analytics Real-Time Data Real-Time Notifications Real-Time Reporting Reporting/Analytics Reporting & Statistics Reputation Management Response Management ROI Tracking Sentiment Analysis Social Listening Social Marketing Social Media Integration Social Media Monitoring Social Performance Management Social Promotion Trend Analysis ## Quid Integrations Khoros Marketing Integration rated undefined from -1 review Domo Integration rated undefined from -1 review Hootsuite Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review ## Quid User Reviews Overall Rating 4.6 Ratings Breakdown 5 63% 4 30% 3 7% 2 0% 1 0% Secondary Ratings Ease of Use 4.4 Value for money 4.0 Customer support 4.6 Functionality 4.2 Christin G. Verified reviewer Marketing and Advertising 51-200 employees Used weekly for less than 2 years Review source Reviewed February 2019 Netbase reigns supreme 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I loved the capabilities to easily navigate the platform without being a boolean pro. Their Audience 3D tool is also amazing for segmentation (but a bit costly) Cons: Only 2 years worth of data is available which can be a bummer if you are doing a deep dive. Read More SK Sujata K. Verified reviewer Computer Software 201-500 employees Used weekly for free trial Review source Reviewed March 2023 NetBase Quid 5 NetBase Quid was used to solve business problems related to customer experience management, reputation management, marketing effectiveness, and competitive intelligence. Benefits reported by using NetBase Quid include improved customer satisfaction, better brand reputation management and more effective marketing strategies. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: The benefits of NetBase Quid include sophisticated AI-powered analytics, real-time monitoring, extensive coverage of multiple languages and nations, customizable dashboards, and competitive benchmarking capabilities. Businesses can use these features to gain meaningful insights into customer sentiment, react quickly to customer inquiries, build personalized views of social media data, and compare their social media performance to competitors. Cons: The drawbacks of NetBase Quid include its high cost, steep learning curve, limited data exports, limited integration options with third-party apps, and inconsistent data accuracy, particularly in sentiment analysis. Read More jg jobin g. Used daily for less than 12 months Review source Reviewed March 2018 Great tool, good price. 3 Ratings Breakdown 3 Ease of use 3 Value for money 3 Customer support 3 Functionality Pros: There's is so much you can do and so much you can analze. You can soft by perople, where they live and who they are. Being able to break things down this way is a huge plus. Cons: Sometimges the tool counts things as negative when it should be the oppositve. I think this occurs because it alalyzes the sentences and not the paragraphs. A lot of time, the topics can be this dificult. Customer service has been really helpful but it's hard to get a hold of them. Read More MZ Marshall Z. Verified reviewer Marketing and Advertising 51-200 employees Used daily for less than 2 years Review source Reviewed July 2023 Powerful tool in the right hands (requires training on boolean querys) 4 Overall I would HIGHLY recommend NetBase for any company who wants to get a pulse on their social listening. Though it might take a bit to learn it, if you have a competent team and time to look thru the posts, it's one of if not the best option. Ratings Breakdown 4 Ease of use 5 Functionality Pros: By far the BEST thing about NetBase is how many mentions they get and how much they provide. After any user learns how to use proper boolean, they can get an ENORMOUS amount of data at their fingertips. So much, that I feel like it's one of the best tools for not just social listening, but also reporting – as their sample sizes are much larger than their competitors. Another reason why this is so important, is because while with other platforms, I might still need to do some manual searching via things like Twitter Advanced Search, with NetBase you never actually have to leave the platform. Cons: NetBase is the most powerful in terms of total number of data points pulled and gives more than just a small sample/snapshot. However, NetBase's scraper misses a lot of posts from key platforms such as IG and TikTok. In addition, they're fairly bare bones in regards to other features such as emotion (not just sentiment), bucketing themes (without having Quid as an add-on), and they have a limited time range whereas some other platforms allow you to look beyond 10 years within their tool. Read More Dana M. Verified reviewer Used unspecified for unspecified Review source Reviewed April 2016 NetBase is a very powerful platform 5 NetBase is well suited for research, new business, and diving into broad topics and finding subtrends.It also does a great job of getting to a deeper level of sentiment and behaviors/attitudes that some other platforms through NLP and the use of themes (with more accuracy). The highly flexible platform ensures that you can cut and filter your data in just about any way imaginable, and it's done very quickly. For research projects where historical data is important, NetBase can go back 2 years without additional fees (competitors often charge a fee for more than 30 days historical). Pros: Their NLP is very strong with the ability to distinguish subject in sentences and then apply analysis based on either the subject or sentence. Competitors lack strong NLP and often have lower degrees of accuracy. The platform is highly flexible with dozens of ways to filter and cut the data. It is great for an analyst that really wants to deep dive into the data. However, the analysis done automatically by NetBase is also strong enough that less experienced users would still be able to gain insight with ease. The customizable dashboards are perfect for client reporting and drastically reduce the amount of time spent preparing recurring reports and decks. These are also very flexible depending on reporting needs. Cons: I have a lot of experience with writing boolean queries in social listening platforms, and NetBase's option for boolean is not as user friendly. Getting familiar with the platform's more basic query structure when not using boolean also requires a slight learning curve (if you are used to boolean). Even for all of it's strengths, it gets pretty pricey for only a handful of users. For an agency that requires multiple seats, this can add up very quickly. If having 100% of data is necessary (e.g. for tracking a Twitter hashtag campaign or sweepstakes), you must enable the firehose. Otherwise the decahose is used and then the sample is projected to estimated universe count. Not a problem for some situations, but definitely a problem for others. Ratings Breakdown 5 Ease of use 5 Customer support Read More Emily F. Verified reviewer Used daily for less than 12 months Review source Reviewed February 2018 Great software. Advanced but not too advanced that it's hard to use. 5 Saved me soooooo much time! Ratings Breakdown 5 Ease of use 5 Value for money 1 Customer support 5 Functionality Pros: So easy to use. Gives you in-depth analytics without taking super long. Went from not using a software to using this and wow - I regret not using this before! Used this for many campaigns for Toyota Canada - great for word clouds, and finding out what people are saying about their vehicles, recalls, etc. Cons: I felt like the customer service isn't that great. The software is really easy to use but I knew there was a LOT more that I could do but I just didn't know how. Luckily, it's so easy to learn on your own but I would really like to learn the advanced options on Netbase. Read More tara W. Verified reviewer Market Research 5001-10000 employees Used monthly for more than 2 years Review source Reviewed October 2016 Easy to use and accurate actionable data 4 Netbase which is a tool which provides us with another perspective that you can't get from traditional qual and quant research. It allows us to understand the views of a huge array of consumers looking at brand perceptions, category issues and trends as well as the effectiveness of media campaigns. Pros: how instant the results are and that you can adapt what you are looking for depending on the situation. You aren't confined to just UK research Cons: that you only have a couple of log ins meaning it is harder to push out the use of the tool with other teams Ratings Breakdown 4 Ease of use 3 Value for money 5 Customer support 4 Functionality Pros: how instant the results are and that you can adapt what you are looking for depending on the situation. You aren't confined to just UK research Cons: that you only have a couple of log ins meaning it is harder to push out the use of the tool with other teams Read More VR Verified Reviewer Real Estate 5001-10000 employees Used weekly for less than 2 years Review source Reviewed October 2019 Netbase| Understanding your brand 4 Overall it gives us the information we would like to have handy in the event of a PR emergency and other cases, but it looks more promising than what it actually is. Ratings Breakdown 4 Ease of use 3 Value for money 5 Customer support 3 Functionality Pros: Netbase makes it very easy for you to get in contact with the conversations about your company over the web & most social plattforms, you should be able to see articles, comments and mentions about your company. Cons: Setting up each part could be confusing and might not give you the result you want. it's a real try and error experience. Read More VR Verified Reviewer Marketing and Advertising 501-1000 employees Used unspecified for less than 12 months Review source Reviewed April 2016 Netbase - Robust Social Monitoring Solution 5 Netbase is a tremendously useful social listening/monitoring tool that we use for all aspects of modern digital marketing. In new-business pitches, netbase allows us to quickly understand the demographic space a brand might operate, allowing us to being ideating around possible creative ideas that will resonate with that particular audience. When business is won, Netbase is used to monitor social communications allowing for creative decisions to be informed as well as allowing us to monitoring the resonant impact of content that we create. Features like cross-tab analysis, demographic breakdowns and sentiment analysis all allow for quick-turnaround analysis ideal for last-minute client asks or other fire drill. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support Pros: \- Data Flexibility - Ease of Query Writing - Dashboards Cons: \- Unintuitive UI - Expensive Read More VR Verified Reviewer Public Relations and Communications 1001-5000 employees Used unspecified for less than 2 years Review source Reviewed March 2016 NetBase 5 NetBase has provided a wealth of information with exceptional customer service standing behind the data. As an agency it has helped us deliver the best insights and creative ideas backed by data for our clients. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support Pros: The amount of data they access is impressive, but more impressive is the level of service they provide to their clients. Cons: It is an expensive tool, but worth the money if you are able to use it to dig deeper and gather the insights to help you make better decisions. Read More Showing 1 - 10 of 43 Reviews [See All Reviews](https://www.softwareadvice.com/public-relations/netbase-profile/reviews/) ## Quid Popular Comparisons [Sprinklr vs Quid](https://www.softwareadvice.com/public-relations/netbase-profile/vs/sprinklr/) [Compare All Alternatives](https://www.softwareadvice.com/public-relations/netbase-profile/alternatives/) ## Other Top Recommended Social Media Analytics Tools Software [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/) **4.4** (3007) Recently recommended **7** times [Salesforce Marketing Cloud](https://www.softwareadvice.com/marketing/salesforce-socialcrm-profile/) **4.2** (530) Recently recommended **4** times [HubSpot Marketing Hub](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/) **4.5** (6234) Recently recommended **3** times [monday.com](https://www.softwareadvice.com/marketing/monday-com-profile/) **4.6** (6050) Recently recommended **0** times Stuck Between Options? 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