Biographies, article examples, webinars and detail on media outlets' requirements

Search functionality could be improved if you could search for subjects in Quick Search. We can always find what we need though.

Roxhill is an outstanding company - from the software itself to the team behind it. I can't fault it!

The most sophisticated media database out there Intuitive to use Always functioning Great list functions Amazing customer service

At times it is a little slow but I think that's more to do with internet speeds!

Positive for PR

I love the topic research option . And being able to quickly find a contact details

Sometimes outdated with old emails or phone numbers

Overall, we have had a very positive experience with Roxhill. The client support team is excellent and very responsive to any issues or questions we raise. Also, the added value of sector-specific newsletters, opportunities to pitch to journalists and guides to different publications is greatly appreciated and has a tangible positive impact on our work. We would certainly recommend Roxhill.

I use the 'Search' and 'Distribution' functions daily to locate journalists' contact details and send out press releases to multiple journalists. The ability to filter by numerous categories makes the Search function of particular use for an agency working across multiple sectors. Additionally, the inclusion of journalists and outlets across a very wide variety of topics, sectors and countries distinguishes Roxhill from other media contact databases. The Distribution function is especially useful for mailing press releases to a large audience effectively and allows for the inclusion of images and formatted text. When the press release has been sent, the statistics dashboard for the campaign is great for understanding how many recipients interacted with the press release.

While I find Roxhill easy to use most of the time, on occasion the platform can be slow to load despite having a strong internet connection. This can slow down my work which, when working to a deadline or dealing with a time-sensitive item, is unhelpful. The design and UI/UX experience of the platform could also be enhanced to further improve its usability and make it more intuitive.

The webinars and journalist alerts are really helpful and mean I can begin PR/journo relationships with background information and knowledge.

I sometimes feel the search function is a bit counter-intuitative. For example, I may search for editors at Food & Drink titles and only return two results, whereas I know there are many more. Also, I would benefit from more academic titles/journals being added to the database.