Trackit
About Trackit
Trackit Pricing
Please contact Trackit directly for pricing information.
Starting price:
$1.00 per year
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Trackit
1 - 5 of 11 Reviews
Carmelo
Verified reviewer
Transportation/Trucking/Railroad, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2017
Great company to work with!
The safety awareness in the operation was heightened and the system provided a solution to paperless data tracking of the staff.
PROSThe software brings a safety culture to your operation and gives you the option to go paperless. It's taking the next step in organization and data tracking.
CONSThe company recommended software changes performed by the developer could be a little faster. Overall, very small con compared to all the Pros.
Harshpreet
Information Technology and Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
One of the best Help Desk Software's out there!
My overall experience with TrackIT was great. I was able to help people almost instantly and able to work my way around within the system to improve our daily processes so that we are working more efficiently.
PROSI really love how you can manage all your needs under one roof: Tickets generated by users, Change Requests, Purchase Requests, IT Asset Management as well. This way, I don't need other software for my other IT needs.
CONSThey certainly have elevated the way they operate, however, I feel that there are still a lot many internal issues that TrackIt needs to fix on their end before they can make it to the next level.
Reason for choosing Trackit
We found that TrackIt was looking after our current needs in a much better way as opposed to Connect Wise. That was the sole reason.
Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
1
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed November 2022
TrackIT Ticketing Review from a Former Helpdesk Technician
assigning tickets to resolver team, by name, by group. its organized and fast.
CONSslow to load, I think we used the old version of this. its the application version. sometimes its not responding.
Reasons for switching to Trackit
I don't have any other choice, its client and management requirements
Joseph
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2017
Both Trackit Manager (Web) & Trackit Assessment (Tablet) have improved our operation significantly.
Trackit provides our operation with a nice balance of out-of-the-box functionality and customizable content. The increase in efficiency we have seen since implementing Trackit is unlike any software we have used in the past. Tasks that use to take hours are now completed in just a few key-strokes.
CONSThere is currently no app for Trackit Manager (iOS or Android), which would not be an issue if the web-interface was a little more mobile-friendly. Also, the software works best on Google Chrome, which is not a "Con" in and of itself, but it does limit you a bit.
Dorothy
Transportation/Trucking/Railroad, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2017
Good tool for training, efficient, save time
Easy to use, consistency from all instructors, all evaluation forms are available, immediate feed back to the trainees, easy to search for training files.
PROSEasy to use, saving time, same consistency between evaluation, all the forms available, able to give immediate feed back to trainees.
CONSBugs, unable to correct events since the last update of Track It Manger, GPS - Maps not always accurate.