We are a multimedia business with a print magazine, network of websites, trade show, newsletters and radio show, before finding ASG, we were on the largest (and most expensive) CRM in the world. We struggled with the multiple add-ons you had to purchase and customize for an advertisng based business. ASG takes care of every aspect of the CRM process for an ad based organization. Just because there's the biggest CRM available out there, one size does not fit all.

With any CRM - commit to a minimum of one year! It really takes that time to get adjusted and your team feeling comfortable using ASG.

Since all our information is stored in one place, it makes communications from Management to Sales to Billing to Production all more seamless as notes can be tied to each individual account for each department to see.

ASG has allowed us to get rid of multiple other systems that different departments were using and store all our csm and ad information in one place.

There are improvements that can be made to the graphics side of how ASG integrates with our existing printing processes.

It stores data... not very well.

Too feature-heavy with most being half-baked and poorly functioning

Ad Sales Genius has helped our company mainstream our process in many ways.

I love that the software is constantly being updated and many things that we asked for were implemented very quickly.

I was hoping that commissions would be calculated automatically, but we couldn't do it based on our commission structure.

Our company is very small - we have a total of 6 ASG users - and we all have our hands in different parts of the production process so we need access to multiple parts of ASG. ASG, like any other new system, can be a bit daunting at first because there are so many things it can do, but that is a good thing! Once you get used to it you will appreciate all the options it has. There are new features being incorporated and updated all the time. I really like the team is all that I have spoken to - because they are super nice, very fast at responding to tickets and always willing to help me.

For our company... - great for sales and CRM - organized - many options on reports and filtering - marketing to filtered lists - dashboard has everything I need to see through out the day - customer service is super responsive and very pleasant to talk to - developers take my ideas into consideration - continually pushing out new updates with new features - training videos and courses - attractive/not boring looking

For our company... - isn't quite what our production team needs - having to use QuickBooks Online isn't great but we are working with it - because of all the new updates some bugs occur periodically but once you send them a support ticket on it they fix it immediately - you cannot email back and forth with clients on 1 continuous thread like you would on an external email system