All AWeber Reviews
1-25 of 288 Reviews
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Moses
Management Consulting, 2 - 10 employees
Used less than 12 months
OVERALL RATING:
3
Reviewed March 2022
Aweber email
Jorge
Verified reviewer
Marketing and Advertising, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed October 2020
One of the best
I have had a great experience with AWeber and I can say it helped me alot basically when I was at the beginning on the digital marketing industry.
PROSSince I work with clients in order to achieve some Digital Marketing results AWeber has been some of the tools I have used the most. I like that it has some pretty form designs and that it has integration with a lot of themes and plugins for optin forms. I also like that AWeber has ease of use.
CONSI use to regret about AWeber for its lack of automation features, but since this is not a limitation any more, I think AWeber is a great email & automation marketing tool.
Reason for choosing AWeber
I choose AWeber because I made a research and I thought AWeber was the best for me based on some of the reviews I read about it.
Amanda
Health, Wellness and Fitness, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2023
Very competitive Autoresponder option
When we first started with AWeber a long time ago, it wasn't the most user friendly platform and was pretty limited in what it could do. They have consistently updated it over the last decade to be a really solid competitor in the autoresponder/email marketing field.
PROSI love that it doesn't charge extra for subscribers for the plan that we are on. It is also incredible competitive in its pricing compared to Mailchimp which does much of the same things. Love that they also added in tagging options.
CONSI honestly don't really have any dislikes of the platform. It integrates well with what we use and we have no complaints.
Reasons for switching to AWeber
Constant Contact was pretty bulky and the pricing wasn't great considering the limited features and odd user interface.
B.A.
Consumer Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed January 2021
Good for a small company mail list, but lacks integration
Also, it became too costly an option when trying to integrate my WooCommece store data without purchasing a $49 plugin. The more I wanted to do, the fewer options because available not making this a suitable option for me. Overall, my experience with AWeber was less than stellar and I had to drop it for a better solution.
PROSAWeber is good for maintaining a customer list and sending campaigns. It also provides the capability to use a single list among a couple websites with some integration and upgrades. Overall, I would consider it an entry-level list management option.
CONSAWeber lacks the capability to integrate multiple website data seamlessly without some third-party apps. Not being able to maintain a single list among my three websites was a definite downside to continuing using the software. The form builder and landing pages were difficult and cumbersome to configure, setup and integrate. The RSS options was clunky and the templates were lacking any customization.
Reason for choosing AWeber
I initially choose AWeber because I thought it was a improvement over Mailchimp. However, it did not meet my needs as well. So, I switched to ActiveCampaign and glad I did.
Reasons for switching to AWeber
I was looking for a better solution for the limitation in Mailchimp, but AWeber was less than stellar. Mailchimp did not give me much analytical data and email marketing options.
Kreasan
Construction, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Aweber is a game changer email campaigns tool. Easy to use.
By the best. Aweber takes the lead in streamlining email campaigns. Automation is achievable and it quite relatable.
PROSI want to start by passing my gratitude to the customer service team for their support all along. They have made integration especially during the initial set-up easy and fun. Well organized dashboard making customization and navigation quite easy. On the performance, for the period I have used Aweber, everything has worked well and for the few tough times, the customer service team has always been present to assist. Reliability is at top notch and accuracy of results is quite dependable. I highly recommend Aweber.
CONSCool. I have not experienced much negativity with Aweber. It's difficulties are easy to fix.
Fabian
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2019
The Aweber Review
Great autoresponder for digital marketing/ affiliate marketing professionals. Your potential to grow and maintain active lists is entirely up to your competencies.
PROSAweber provides great email templates with superb integration with other top tier programs. It even offers email marketing training and split testing functionality.
CONSThe only con I can think of is that the price increases dramatically as your list size increases. However it still remains very competitive with other autorepsonders.
Reason for choosing AWeber
I found it was a lot more user friendly and offered a great 30 day trial with which to test the product with.
Reasons for switching to AWeber
Mailingboss is a part of the Builderall system that I used before. Aweber also provides better looking and better integrated templates.
Jeffrey
Non-Profit Organization Management, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Great Customer Support
Excellent experience with Aweber. They have always answered our questions and even offered suggested articles that are so helpful.
PROSWe have used Aweber for over 5 years and love their customer service. They have been able to help us with suggestions on landing pages, templates for broadcasts, and sign-up forms. They make it easy for a beginner to set this all up.
CONSLike everything they offer. Really can't think of any changes they could make.
Reason for choosing AWeber
It was much easier to use than Mailchimp. We get so much value out of using Aweber.
Stephen
Verified reviewer
Marketing and Advertising, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2022
Aweber is the prefect email service for beginning and advanced marketers
I have several clients using Aweber, and they love it. Aweber does have a learning curve, but it is well worth taking the time to learn how to use it.
PROSAweber is designed for marketers. It has a great automation system with many advanced features, like "if/else" and segmentation, that are well worth investing the time to learn. It is a great service for online marketers looking to make the next step. The telephone support is very helpful.
CONSAweber usually costs more than other services, but it is usually worth spending the extra money because it provides benefits like 24/7 telephone and chat support.
Reasons for switching to AWeber
At the time, Aweber had more advanced features, like a landing page builder.
Gina Zoie
Health, Wellness and Fitness, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
AWeber is the BEST for Beginners
AWeber is tried, tested, and true. I highly recommend it to anyone starting out who is new to email automation. Great customer support and documentation. The free version is perfect for the beginner and as you grow they offer more features to support your growing email marketing needs at great prices.
PROSWhen I started my business I didn't have a clue how to use an email automation service. AWeber was recommended and I'm so glad that I signed up. Their free trial version is great for beginners. I was able to create my first landing page and web forms with ease. I also have the confidence to know that as my business grows AWeber has all the features I need to manage my email marketing and campaigns.
CONSI wish the free version allowed for multiple lists. You are given one, but it would be nice if maybe they could increase that to 3 lists.
Reason for choosing AWeber
Aweber offered the best free version to begin with. I loved how I had the flexibility to customize my web forms, landing pages, and emails within the free version. This was pivotal for my business growth as I was given the features needed to grow and nurture my email contact list.
Juan
Verified reviewer
Higher Education, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed November 2022
Aweber is the classic tool for email marketing
Solid company. Too pricey for me but a great tool.
PROSEase of useSimplicityHigh email open rates
CONSLacks tools of the last yearsWriting space could improve
Reasons for switching to AWeber
MailChimp vetoed my email marketing email I wrote once.
Matthew
Verified reviewer
Marketing and Advertising, 1 employee
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Aweber
The drag and drop email builder made it easy and faster to create them. Aweber was easy to use for the most part. There were some instances where it seemed like unnecessary steps were added to the process. Integration with my company was smooth also.
CONSThe least liked part of the entire thing is the fact that you cant have a free account and have your verification turned off for new subs.
Reason for choosing AWeber
I was told Aweber had better email delivery stats
Suzanne
Writing and Editing, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2020
Old faithful
It's been both a positive and negative experience. I'm still not sure I will stay with them longterm.
PROSAweber has stood the test of time. It is easy to get set up and get going. I like that it is stable, and it is always encouraging to me when I see that very successful people whose emails I let into my inbox are using Aweber. Their customer service was very helpful to me when I was getting my account set up and had questions on a few things.
CONSI do not care for their boring confirmation messages, and the fact that if I want something that is different, I have to get approval from them before I can use it. I also saw a huge flaw when I participated in a promotional event with several others who also use Aweber. Apparently, when somone signs up for several email lists that are all hosted on Aweber, in a short space of time, Aweber sees that behavior as "spammy" and automatically unsubscribes that person from all the lists he/she subscribed to. Their argument is that it protects Aweber customers and it protects their system overall. The problem is that it is unsubscribing people who actually want to receive these emails and if you are delivering a product by email, or even giiving information by email on how the new subscriber can receive that product, then the subscriber will never get that email. When I contacted Aweber about this twice, the support staff was very blasé about this. One support staff member was good enough to remove the block and resubscribe the persons who had been removed so they subscriber could get the emails. Another refused to do so, and said that the subscriber would have to contact them to remove the block. How many people are actually going to take this extra step to receive emails???
Reasons for switching to AWeber
Emails that I was sending from Mailchimp were landing in Promotions/Spam/Junk mail; the same exact emails sent from Aweber were landing in Primary inbox.
Manish Singh
Marketing and Advertising, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
A Comprehensive Review of Aweber: Pros, Cons, and Overall User Experience
Aweber is well-regarded as a solid option for managing email marketing campaigns, but it may not be the best fit for everyone's needs and preferences. It's important to evaluate the specific needs and budget of your email marketing strategy before choosing a tool. But AWeber gives a free account, which is the best point of this software.
PROSI like most about Aweber is the Drag-and-drop email builder, Automated email sequences, and pricing.I can subscribe and Unsubscribed people from my list. A wide range of integrations with other tools. Comprehensive reporting and analytics. Also, testing tools and a Good deliverability rateOverall, Aweber is often praised for being a reliable and effective tool for managing email marketing campaigns.
CONSIts interface is outdated and not as visually appealing as other email marketing tools, and the automation features could be more flexible and customizable.
Reason for choosing AWeber
Because:Ease of useLow pricing with good featuresAutomationIntegrationGood customer support
Jessie
Health, Wellness and Fitness, 1 employee
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed January 2021
Good for getting started
I used AWeber for a few years with my first business and was very happy for the price. I had their most basic paid plan which did everything I needed at the time. I will say after taking a year off and reopening this year, AWeber came in second (in a list of 10 options) when making my decision for what to use for the reopening.
PROSWhen I started my first solo business and needed a way to send emails to a list, Weber was where I started. I had little knowledge about what I might need and wanted a way to get started with as little friction as possible. AWeber did just that.
CONSProbably user inexperience on my end, but I couldn't get a handle on how to best use tags and segments to my advantage.
Reason for choosing AWeber
I wanted something a little more "professional" than free options while still being simple and budget friendly.
Laura
Professional Training & Coaching, 1 employee
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Good value
I chose this on the recommendation of my VA who noted the list segmentation was excellent for my business. Excellent customer care for questions.
PROSFairly easy to use, can segment list to organise contacts into categories of interest for relevant contact, a lot of good customer support and training.
CONSIt is a learning curve getting started (for a non-techie) - but otherwise nothing to deter future use and loyalty.
Reasons for switching to AWeber
Specifically for sign ups when the list needs to be segmented ie for a quiz lead magnet.
Alicia
Luxury Goods & Jewelry, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed March 2023
No Code Automation To Evolve Your Business
I was able to use the free trial to test out this platform to see if it would work for me. It also offers shared workspaces so it was easy to collaborate with the team and troubleshoot.
PROSI love Aweber's ability to manage emails, the customer support is incredible, and the drag-and-drop builder. The fact there is no code automation was a huge plus for me.
CONSUnfortunately, you do need to pay to make use of the features, the free version is not enough. I find it a bit pricey compared to other alternatives available.
Jonas
Verified reviewer
Marketing and Advertising, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
The easiest autoresponder for beginners
Fantastic. I don't think i'll ever change autoresponder. I've tried GetResponse and others and they are also awesome, but I like the simplicity of Aweber so I don't really see why I would ever change.
PROSI've used Aweber since 2014, and i've NEVER had an issue with them. Sure, they have downtime just like every other autoresponder a couple times per year, but it's always fixed really quickly. The deliverability is awesome, it's extremely easy to use and their customer is support is insanely responsive. I have had to do a few minor changes to my account every now and then, I kid you not, they have taken care of my issues usually within 2-3 minutes of me opening up the chat (which is now open 24/7)
CONSI've heard that if you open a new account with Aweber now, you need to use their service for around a month using double optin, which could be annoying. When I set my account up several years ago, I didn't have to do that. So if you're planning on running paid ads etc right away, that might be an issue for you. If not, Aweber is awesome and i'm sure you'll love it.
Vendor Response
Hi Jonas, Thanks so much for your feedback! We really appreciate it. I wanted to quickly clarify that, generally speaking, we don't require new customers to use double opt-in after signing up for an account. Please let us know if you have any questions or need any help with your account. Brandon O.
Replied February 2019
Suzanne
Education Management, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
2
FUNCTIONALITY
3
Reviewed May 2020
AWeber can help you improve your email marketing
Overall, it's been satisfactory. It's possible I could have benefited more by using their tutorials and calling support. It has collected subscribers easily for me and it's been effortless in maintaining them over the years. I haven't used any other programs and have considered switching recently, but I'm not sure if I would be able to transfer my subscriber information easily.
PROSI started using AWeber to college subscribers to my college prep mailing list. They offered an affordable way to college email subscribers and sell my college product. Once subscribers are collected you can create email marketing campaigns using newsletters. It also allows you to manage your subscribers and determine which emails are effective.
CONSFrom the beginning, it was a bit difficult to navigate the program. I have had problems with their templates and understanding how to use them. I also was not happy with the increase in cost from $19 to $29 when my subscribers reached a certain threshold. I have also had trouble with understanding how to schedule emails and use the data to my benefit.
Munema
Computer Software, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Email marketing made simple
The platform overall ease of use is what I consider Aweber's. Setting up campaigns and creating visually-appealing emails has been a breeze, thanks to its intuitive interface and drag-and-drop functionality. Plus, the templates library makes the whole email or email campaign process so much faster – and I love that!
CONSOn the one hand, simplicity and ease of use are key. On the other hand, however, Aweber's simplicity also represents a limit if you'd like to do more advanced stuff. This means that, at some point, you may "outgrow" the platform because you may need a more robust set of features.
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2022
You can do better
Good for beginners, but honestly, if you are going to learn email marketing, you might as well learn how to use something else.
PROSBest in Class Customer Service. I don't think you will find any other email tool with better customer support. Customer support is far better than other email marketing tools. They are quick to reply & very knowledgable (Live Chat & Phone)
CONSAweber is sort of a dinosaur. They've been around for a while. But they just aren't as advanced as the newer email marketing tools out there. They keep adding new features (like landing page builder, but they are completely ignoring the fact that their ecom features & deep integrations are basically non-existent. Aweber is fine for a simple weekly newsletter, but when it comes to deep integrations with ecom they are stuck in the past (such as syncing with Shopify and allowing triggers based on the customer journey).
Amanda
Verified reviewer
E-Learning, 1 employee
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
1
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed July 2020
I Used to Love Aweber, It is great for a beginner
I was very happy with it in the beginning, it just didn't meet my needs as my business grew.
PROSI liked that it was a low annual fee for my needs. I liked that they were pretty good at following trends, like customizing user experience for my email members.
CONSHonestly, I really did enjoy using this service, my business needs just grew and it didn't grow along with it fast enough for me. It was pretty hard to get everything I needed to communicate across my multiple platforms, so I eventually moved to an all-in-one platform to make my business life much easier. But they were great for a beginnner.
Vendor Response
Thanks for your feedback, Amanda. We really appreciate it. Just for your awareness, a lot has changed with our platform since you left. We've been releasing tons of new features. If you're ever interested in taking another look at AWeber, we'd love to have you back. If you have any questions, please let us know.
Replied July 2020
Ismaël Huberson
Verified reviewer
Apparel & Fashion, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Aweber
Aweber is without a doubt one of the best email marketing tools.It is complete and easy to use.Ideal for creating email campaigns and landing pages.
CONSAweber suits me to run my online business efficiently.
Simon
Information Technology and Services, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed May 2021
Good beginner option for email marketing
Generally AWeber is a good solid piece of software and was ideal for the first stages of email marketing. I had no problems with it at all .Once you start getting more than 500 subscribers you have to make a decision on the features you need and pricing bands for other companies. AWeber is still very competitive at under $20/month, but other competitors have superior features.
PROSPrice (free for first 500 subscribers), subscriber tagging, Wordpress plugin, landing pages and forms, Google Analytics
CONSAt the time, the pricing for more than 500 subscribers didn't work for me so I switched products to ConvertKit
Reason for choosing AWeber
Pricing and features
Jacob
Verified reviewer
Newspapers, 11-50 employees
Used more than 2 years
OVERALL RATING:
2
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed July 2018
Really bad platform
I did not get many benefits and had a bad experience overall - i no longer care this happened months ago I am over it but since I am writing a review on software i have used, I would advise all honestly to stay away as my story seems far from unique and had other bad experiences which i don't have time to list - MailChimp is a pretty good alternative if you are checking out ESPs
PROSIt is relatively easy to use its not hard to figure out for most beginners and has basic templates and campaigns which should
CONSStay away! Their RSS campaign did not send out for a while and then on its own sent out 6 emails at once really pissing off our readers they offered us a discount of 30% if we signed a two year contract after I said it was an inexcusable mistake which cost me hundreds of dollars in unsubscribes and possibly thousands and pissed off my entire email list. 30% off their inflated high price which they had just boosted was not worth it - i have heard many experts and users tell me of Aweber nightmare stories since my experience. I would recommend mailchimp as an option for basic users, i would advice all to stay away from Aweber
Kehinde
Computer Software, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2017
My experience with Aweber
For easy to use Email Marketing Platform, Aweber is just the best that I have used.
PROSThe singular thing I so much love about Aweber is their User Interface UI. It is so simple and straightforward. Everything you needed are at the right place. Their inbox rate in superb, from experience I normally have up to100% inbox rate. My list is less than 2000 subscribers but then I believe their system sends out emails as though it's sending directly to one person at a time. Their landing pages are simple and easy to customize. They have Javascript, plugins for different CMS and blogging platform and Html though I use the html mostly.
CONSActually, Many times I had wanted to create a more sophisticated web forms but their platform is not compatible for it. What I am trying to say is that I have had needs for forms that help people to take a short survey thereby building my list with it or a two-step form but the feature is included. Aside that, every other things are just perfect.