Airship

RATING:

3.8

(4)
Overview

About Airship

Airship is a customer engagement solution, which enables businesses in media, retail, finance, airline, telecom and other industries to create and distribute personalized messages across multiple communication channels and improve client interactions. Key features of Airship include predictive analytics, A/B testing, audience segmentation and performance analytics. Managers can update text, media and other details within messages based on customers' location, purchases and preferences, among other attributes. Airship's pricing is available on request and support is extended via phone, email, FAQs, knowledge base and other online measures.

Airship Pricing

Contact Airship for pricing details.

Free trial: 

Available

Free version: 

Available

Airship schedule messages

Airship Reviews

Overall Rating

3.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

3.5

Customer Support

3

Value for money

3

Functionality

4.5

Most Helpful Reviews for Airship

4 Reviews

Anonymous

10,000+ employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed December 2022

Good software for video analytics

The overall experience was promising with respect to the features they provide. However, they must continue to work on the user experience, look and feel of their product and website.

PROS

They provide an all-in-one solution for enterprise video management. Additionally, based on the videos, they provide effective analytics in a central dashboard, that can also be customized as per my needs. They also provide on-site engineers and provide a dedicated manager for the first few days.

CONS

As a first-time user, I did not like their website. My first impression was not good, and I did not get much info about their product by just reading the website.

Rached

Design, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

5

Reviewed January 2024

Une belle expérience

PROS

Ses performances fluides en font un outil précieux pour tous ceux qui cherchent à améliorer leur stratégie de communication. De plus, nous avons toujours eu un excellent support client.

CONS

Le journal d'activité a besoin d'une fonctionnalité de recherche et d'un sélecteur de date pour le rendre utile

Bediss

Retail, 5,001-10,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

5

Reviewed January 2024

Airship Avis

PROS

Permet une personnalisation approfondie des messages pour une expérience utilisateur plus pertinente

CONS

Certaines fonctionnalités avancées peuvent être excessives pour les petites équipes marketing

Rached

Computer Hardware, 5,001-10,000 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed January 2024

Mon avis sur Airship

PROS

Fournit des analyses détaillées pour évaluer l'efficacité des campagnes d'engagement

CONS

Jusqu'à maintenant j'ai ps remarqué un inconvénient