---
title: "Delve Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Delve. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Delve is a good fit for you!"
source_url: "https://www.softwareadvice.com/qualitative-data-analysis/delve-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Delve Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/qualitative-data-analysis/delve-profile/)

Reviews

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# Delve User Reviews

## Reviews summary

- Overall rating: 4.9/5
- Total reviews: 205

### Secondary ratings

- Ease of use: 4.9/5
- Customer support: 4.9/5
- Value for money: 4.8/5
- Functionality: 4.7/5

### Rating distribution

- 5 stars: 186 reviews (91%)
- 4 stars: 19 reviews (9%)
- 3 stars: 0 reviews (0%)
- 2 stars: 0 reviews (0%)
- 1 star: 0 reviews (0%)

### Most mentioned pros

- I was analyzing transcripts from 50 hour-long interviews and it had the power and capacity for me to code my data without weird delays or tech issues and the tools were exactly what I needed.
- It helps me a lot for me to highlight and categorize my interview transcripts with several interviewees.
- I had never used a research software before I used Delve, and I really appreciated how user friendly, practical, and effective it was at helping me to organize my qualitative data so I could analyze and write my dissertation more efficiently.

### Most mentioned cons

- I would have liked to be able to perform these steps within Delve but the program did not appear to allow the additional levels of coding this would have required.
- Not much bad to say here, but the exporting the final analysis in Excel wasn't done in the best way, and also including more export formats maybe could be nicer.
- The only thing I would say I find as a con is that you cannot continue accessing your previous research if you discontinue your subscription.

## Delve customer reviews

Showing reviews 1-25 of 205 (page 1).

### User & Budget Friendly

- Overall rating: 5/5
- Reviewer: Angell H.
- Verified reviewer: Yes
- Industry: Research
- Company size: Self-Employed
- Product usage: Used daily for less than 12 months
- Reviewed: December 2025
- Review source details: This review was submitted organically. No incentive was offered

It was exactly what I needed for the budget and timeline I had. I am grateful for the thoughtfulness that you all have clearly put into teaching and user-friendliness.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The videos that accompany the program guide you through its use step by step. That was amazing! The price was amazing as well. Struggling students don't have 100s of dollars to dedicate to programs. This one was so affordable.

#### Cons

It was pretty bland. I wish I could have color-coded some things to help with data fatigue. The price makes up for this, but it was the one thing I wish were different.

---

### Great for qualitative graduate research

- Overall rating: 5/5
- Reviewer: Emily D.
- Verified reviewer: Yes
- Industry: Music
- Company size: Self-Employed
- Product usage: Used weekly for less than 2 years
- Reviewed: August 2025
- Review source details: This review was submitted organically. No incentive was offered

I used Delve during my graduate studies in vocal pedagogy. I was able to import transcripts from my interviews as well as relevant articles. This helped me to connect points across the literature and my own research to be able to write coherent research projects. I also appreciated that they offer a student discount. I will definitely continue to use Delve in future research.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

My favorite part about Delve was the ability to pull the codes around and create an outline for my research projects. My brain works pretty visually, and so seeing the outline come together in real time based on the data was extremely helpful. I also like that I could add notes to each code to help clarify what should be included.

#### Cons

I wish that I could nest more than three layers in the codes. I often had more clarifying points that I wanted to add, and I had to come up with creative ways to be able to represent more detailed points.

#### Reasons for switching to Delve

NVivio was difficult to use and had an unintuitive user interface for qualitative data.

---

### Good experience so far

- Overall rating: 4/5
- Reviewer: Luqian C.
- Verified reviewer: Yes
- Industry: Entertainment
- Company size: 11-50 employees
- Product usage: Used monthly for less than 12 months
- Reviewed: January 2020
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 2/5

#### Pros

Very easy to use. No learning curve. Simplify the coding process so it is very friendly to beginners

#### Cons

The multiple projects could not talk to each other

---

### I love Delve!

- Overall rating: 5/5
- Reviewer: Tracy M.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: Self-Employed
- Product usage: Used weekly for less than 12 months
- Reviewed: May 2026
- Review source details: This review was submitted organically. No incentive was offered

It was great! It was seamless. It was easy to use, and I am not a techy person. The ease of use was extremely valuable to me with the stress of all the data to organize and analyze.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love Delve. This program helped me organize my qualitative analysis. The research project I was completing, had a great deal of data to be analyzed. I needed assistance to organize, analyze, and keep everything straight so that I may complete my work. The customer support was amazing and they were always willing to help with any questions I had. The value for the money was unbelievable.

#### Cons

There is nothing about Delve that I did not like. Sincerely, the customer support was top-notch, and I do believe it helped me to complete my qualitative analysis more seamlessly.

---

### Just give it a try, you won't regret it!

- Overall rating: 5/5
- Reviewer: Kayla H.
- Verified reviewer: Yes
- Industry: Environmental Services
- Company size: Self-Employed
- Product usage: Used weekly for less than 6 months
- Reviewed: May 2025
- Review source details: This review was submitted organically. No incentive was offered

Overall, I have loved using Delve! Great customer service, helpful resources, and the tool itself was intuitive and easy to learn.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Delve was very intuitive and easy to use. I liked how many resources the Delve team made freely available via their blog and YouTube channels. These resources were incredible helpful, and a very great way for a new qualitative researcher to learn. I also appreciate the low cost and ability to use Delve when I need it, and pause my subscription when I don't need it.

#### Cons

I truly can't think of anything about this product that I dislike. There are data visualization features I'd love to see in the future as they continue to develop, but I think this product fit my needs perfectly.

#### Reasons for switching to Delve

Delve seemed a bit more organized. I did like that I could transcribe interviews within Quirkos and they had a word cloud feature, but I felt more comfortable with the quality of product with Delve and also loved all of their other articles and YouTube videos so much that it was worth it to switch.

---

### Clean Design with Effective Analytical Support

- Overall rating: 5/5
- Reviewer: Yvette S.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 51-200 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: June 2025
- Review source details: This review was submitted organically. No incentive was offered

I appreciate that Delve is easy to use and visually pleasing to the eye, which is important when one is buried in data. The nesting feature allows for fluidity as the codes are rearranged several times throughout the analytic process, allowing me to dissect, manipulate, and rebuild data.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Delve is very user-friendly when coding. Additionally, the tutorial videos provide just the right amount of information to explain various research methods in a clear and concise way. Delve was my "go-to" tool as I completed my dissertation.

#### Cons

It might be nice to have additional options for outputs, such as analysis reports or graphs/tables, to be printed from the coding.

#### Reasons for switching to Delve

Delve is more user friendly. It was easier to code my transcripts and the view was cleaner.

---

### My experience of Delve as a novice researcher - simple, elegant, friendly and effective.

- Overall rating: 5/5
- Reviewer: Rob L.
- Verified reviewer: Yes
- Industry: Research
- Company size: Self-Employed
- Product usage: Used daily for less than 12 months
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

This was my first experience with a qualitative data analysis program and my experience was extremely positive. I received a very quick, helpful and friendly response to all my questions and requests for help. I would highly recommend Delve to other students and researchers.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I liked that Delve was simple and elegant to use and not overly expensive. I enjoyed the elegance of the graphics and the simple and intuitive layout of the program. I was able to quickly understand the underlying structure and logic and was able to use it effectively after a short period of experimenting.

#### Cons

The one improvement I would suggest is the capacity to have more levels of coding. I used a particular qualitiative methodology that required the transcripts to be divided into smaller sections ( "meaning units") as a first step and then paraphrased or "transformed". I would have liked to be able to perform these steps within Delve but the program did not appear to allow the additional levels of coding this would have required.

---

### Delve was a life saver, helped so much in my study

- Overall rating: 5/5
- Reviewer: Elvina L.
- Verified reviewer: Yes
- Industry: Mental Health Care
- Company size: Self-Employed
- Product usage: Used daily for less than 12 months
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

I used Delve for my qualitative exploratory study, which is the dissertation for a doctorate in Clinical Sexology. I interviewed 12 participants, and I was doing thematic analysis of the transcripts. Delve made it so easy to code the data and created data points within qualitative narrative.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Excellent features, it was so easy to use and so helpful. It was designed so well. It made it so much easier for me to organize and visualize my data.

#### Cons

I can't really think of anything I didn't like. I have no issue with the layout or functions. The price is completely reasonable, I have no complaints.

---

### Definitely worth trying out for fast qual analyses

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Public Policy
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: May 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

First of all, excellent support with refunds, when I reached out about not using it for 2 months, which always is a good sign for a legit company interested in actually providing a service, and not just making money.

#### Cons

Waiting for the AI capabilities to improve, and IT does take a little bit of time to get used to, but overall, pretty straightforward

---

### User Friendly and Great Experience

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Education Management
- Company size: Self-Employed
- Product usage: Used weekly for less than 6 months
- Reviewed: April 2026
- Review source details: This review was submitted organically. No incentive was offered

It helps me a lot for me to highlight and categorize my interview transcripts with several interviewees.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

It is easy to use for someone who's new to the qualitative analysis tool, like me. The feature was not overwhelming and let me focus on coding my data.

#### Cons

The price is quite high for a student like me. I hope there will be a discount sometime later, which I believe will benefit other students who need a qualitative analysis tool.

---

### 10/10 experience, GREAT software!

- Overall rating: 5/5
- Reviewer: Brianna G.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: Self-Employed
- Product usage: Used weekly for less than 6 months
- Reviewed: December 2024
- Review source details: This review was submitted organically. No incentive was offered

I loved my experience with Delve! I used it for my undergraduate honors research project. I had originally tried a free qualitative coding software and it had deleted all of my work. However, I was able to make up for lost work and time using Delve. It was very easy to navigate and use which was helpful for efficiency in coding my data. Additionally, the AI coding was also helpful as I code in addition to what was done by the AI.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

-User friendly interface -Demo and free trial -AI coding was helpful -Able to change and merge codes easily

#### Cons

-It was sometimes difficult to navigate the transcripts which I had downloaded -My interviewees would speak in both English and Spanish; however, the transcription service which I used would only transcribe English. Because of this I would have to edit/merge words and phrases. This was somewhat difficult to do within the Delve software because you had to click the edit symbol. Maybe having a double click function to edit would be helpful.

#### Reasons for switching to Delve

All of my research deleted and I was not going to be able to re-do it all in time for my thesis submission date

---

### Loving Delve! A real life saver in coding for a student doing research - a few minor tweaks could make it amazing!

- Overall rating: 4/5
- Reviewer: Shana H.
- Verified reviewer: Yes
- Industry: Professional Training & Coaching
- Company size: Self-Employed
- Product usage: Used daily for free trial
- Reviewed: June 2025
- Review source details: This review was submitted organically. No incentive was offered

Overall, Delve has been a life saver and a great thing for someone with dyslexia to help organise my coding. I am so thankful and will use it for future projects too. I appreciate the bot who can answer most questions but liked speaking to [sensitive content hidden] as a human who was very helpful today.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I love the way it helps me to map out codes for my research and create codes and nest them into sections. You can search by keyword, and there are lots of helpful features like looking at snippets and filtering systems. The tutorials and mini-course on analysing data is great and helped me a lot. It has helped me a lot as a dyslexic learner to plan and organise my analysis. I will definitely recommend. Also to add, the customer service team are very responsive and helpful. Thanks Delve

#### Cons

I would have liked an easy way to view all codes and move them around to rearrange them and add nesting, not only via the list, as you have to scroll up and down with the mouse and it is hard to find things. This was time-consuming. Also, it would be good to be able to move codes and nest items when you have searched by name. Currently, you cannot move anything when you are applying a filter. Last thing on my list would be to export codes and subcodes into a list (without the snippets) so you can see themes for planning the write up - even better if it made a mind map for you (but that might be wishful thinking)

---

### Delve - Coding Made Simple

- Overall rating: 5/5
- Reviewer: Anthony S.
- Verified reviewer: Yes
- Industry: Higher Education
- Company size: 201-500 employees
- Product usage: Used daily for less than 6 months
- Reviewed: April 2025
- Review source details: This review was submitted organically. No incentive was offered

Excellent; I reviewed a number of CAQDAS platforms - NVivo, Quirkos, Dedoose, MaxQDA - each has their strengths mostly reflected by what type of data you with which you are working, but Delve seemed the most straightforward and intuitive. Customer service was outstanding.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Delve provides an easy interface with straightforward and intuitive operations for uploading a formatted transcript, creating codes/subcodes, and assigning snippets to codes. There is an optional AI engine, an ability to export files including a code book and the coding document. You can collaborate on files with someone who is also a registered user. It has an excellent price point for a student with a valid .edu email address; first two weeks free, $18/month after or $200 for the year - typically $600/yr for an individual investigator. There are a number of very useful tutorials that made navigating the platform easy even for a Luddite like me; more importantly, it allows one to focus on the coding rather than how to present the work.

#### Cons

The online platform provides a rich visual experience; the exported files lack the visual appeal of the online experience.

---

### Delve Is Great for Coding Interviews

- Overall rating: 4/5
- Reviewer: Christine T.
- Verified reviewer: Yes
- Industry: Textiles
- Company size: Self-Employed
- Product usage: Used monthly for less than 2 years
- Reviewed: August 2025
- Review source details: This review was submitted organically. No incentive was offered

I like Delve a lot, and now that I secured my first academic journal research article, I may be back soon!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

The data analysis was my favorite part of using Delve. Delve helped conduct qualitative research. I used it to code and find connections between 14, 60-minute interviews with experts. I used the findings for my MS thesis and later to build storytelling around each.

#### Cons

I choose not to connect applications with SSO, for security purposes. It would be best to keep any offerings optional for users. The design of the platform could have better UX and by integrating AI it can improve its social and communications potential to help users maximize their findings by helping to develop content with it.

---

### Excellent Analysis Tool

- Overall rating: 5/5
- Reviewer: Robin O.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: Self-Employed
- Product usage: Used daily for less than 2 years
- Reviewed: March 2025
- Review source details: This review was submitted organically. No incentive was offered

My experience overall was very positive. Helpful videos, user friendly program that matched the needs of a new qualitative analyst, and a versatile program that not only facilitated my analysis, but also made it easy to reference back during the final writing portion. Additionally, the cost of the program was reasonable and delivered an exceptional service. I highly recommend this product and will use it again if the need arises.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The program was very user friendly and versatile for my needs. I am not a super tech user and was able to watch the support videos and teach myself how to use it. Using Delvetool was very instrumental in completing my analysis for my dissertation.

#### Cons

I didn’t have any experience I would categorize as a con.

---

### User-Friendly!

- Overall rating: 5/5
- Reviewer: Shannon R.
- Verified reviewer: Yes
- Industry: Higher Education
- Company size: Self-Employed
- Product usage: Used weekly for free trial
- Reviewed: June 2025
- Review source details: This review was submitted organically. No incentive was offered

I love using Delve! I am not a tech wizard, so it is easy for a beginner to use. I also think the price is excellent!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

This was my first experience analyzing data for an applied research study. It was so easy to upload transcripts and organize information. It was easy to add or delete codes. I also found the videos to be very helpful.

#### Cons

I thought that Delve could help with identifying codes, but it doesn't do that. I am still learning, so I know that as I continue to watch the tutorials, I will learn more!

---

### Delve.tool - Value for Money

- Overall rating: 5/5
- Reviewer: Jean Noel S.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 201-500 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: March 2025
- Review source details: This review was submitted organically. No incentive was offered

The outcome was exactly what I needed for my research. The codes, patterns and analysis of the qualitative data were indicative of the research questions and objectives.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Clear and Easy to utilise. It provides an efficient manner of identifying trends and patterns. Most importantly, it allows an automated and systematic analysis of data, with accuracy and less time consuming.

#### Cons

First time user, I easily find my direction on the platform. No major issues.

---

### Dissertation in half the time.

- Overall rating: 5/5
- Reviewer: Nathan S.
- Verified reviewer: Yes
- Industry: Mental Health Care
- Company size: Self-Employed
- Product usage: Used weekly for free trial
- Reviewed: May 2025
- Review source details: This review was submitted organically. No incentive was offered

This program cut my analysis time in half and write up was a breeze. I am on track to finish my dissertation in under a year!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The ease of adding every transcript, then the coding, being able to drag and drop.

#### Cons

Could only do nested codes to three levels. More would be better, or unlimited would be better.

---

### Perfect for analyzing interviews or dialogue.

- Overall rating: 5/5
- Reviewer: Karey P.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 201-500 employees
- Product usage: Used daily for less than 6 months
- Reviewed: December 2024
- Review source details: This review was submitted organically. No incentive was offered

Seamless experience overall with no website or functionality issues. No learning curve, which is great, and the YouTube video tutorials were short and to the point, which is nice.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Easy to use! Good text highlighting function that makes content coding a breeze.

#### Cons

AI functionality somewhat difficult to fully utilize and probably could be explained better.

---

### Delve keeps you on track

- Overall rating: 5/5
- Reviewer: Jessica M.
- Verified reviewer: Yes
- Industry: Higher Education
- Company size: Self-Employed
- Product usage: Used weekly for less than 6 months
- Reviewed: December 2024
- Review source details: This review was submitted organically. No incentive was offered

I found this tool to be comprehensive for my qualitative analysis needs. I was able to stay organized and efficient. The AI tool helped add to my conclusions about the data as well.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It was very intuitive to use. The quick tutorial videos were clear and easy to follow. I appreciated the AI help feature as well. I got fast answers to my questions.

#### Cons

I don't think I had any complaints. It truly met my needs.

---

### Delve Review

- Overall rating: 5/5
- Reviewer: Tepera H.
- Verified reviewer: Yes
- Industry: Higher Education
- Company size: Self-Employed
- Product usage: Used monthly for less than 2 years
- Reviewed: October 2024
- Review source details: This review was submitted organically. No incentive was offered

Overall, Delve is a solid choice for qualitative researchers. If you are looking for ease, and coding efficiency it is the perfect tool for you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Delve is a user friendly tool that tends to be straightforward making it easy to navigate. The coding process is easy to use and I like that it allowed me to easily organize my themes. It works great for traditional qualitative research.

#### Cons

While Delve is a great tool and easy to use it is not the most advanced coding system that is out there. If you are looking for a truly advanced coding system, this one may not have everything that you are looking for.

---

### Simple tool for thematic analysis

- Overall rating: 4/5
- Reviewer: Titto R.
- Verified reviewer: Yes
- Industry: Research
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: October 2024
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Great for systematically splitting up transcripts, assigning codes, and synthesising codes into themes. Also the tool is simple to use and found it quite intuitive to use.

#### Cons

Nothing in particular, but please keep in mind I was doing simple thematic analysis for a University post grad project. Unsure if there are advanced features required by expert qualitative researchers.

---

### Delve Qualitative Data Analysis Tool

- Overall rating: 5/5
- Reviewer: Krista I.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 501-1000 employees
- Product usage: Used daily for free trial
- Reviewed: April 2024
- Review source details: This review was submitted organically. No incentive was offered

One word, "helpful." Delve proved to be very helpful for the project I conducted. I happen to have come across it by chance and it proved to be such a wonderful opportunity that I was able to grab. Delve did not only help me speed up my research process through its features but also afforded me more time to focus on the actual analysis. It assisted me in working through my data across transcripts and groups/categories in an organized manner. I was also able to review the themes, codes, and specific parts of the transcripts easily, which enabled me to dig deeper into the data and solidify the ideas even further. It was so helpful to me that I have already spoken to colleagues and friends about the tool. I'm truly confident that whoever will experience it will also find it useful.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Among the many things that Delve brings to the table, my favorite feature is the Grouping/Categorizing and the Search function. These may not appear as complex features but compared to traditional tools, such as pen and paper or word processors, they prove to be very useful when conducting qualitative analysis. It also does not have a limit on the number of transcripts that can be uploaded so it makes it easier to group the codes and review them. Through Delve, I was able to spend more time on "analyzing" than "finding" and "locating."

#### Cons

Rather than liking least, I think I would suggest a few additional features that may also be useful to us users. Of course, we do have different purposes for engaging with Delve but I believe that a good percentage of users also want to extract visuals that can aid in the work that we're doing (may it be academic research, work report etc.). I think having the function to extract automated visuals through graphs, diagrams etc.

---

### Use of Delve in a Qualitative analysis of interviews

- Overall rating: 5/5
- Reviewer: Craig C.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 10000+ employees
- Product usage: Used daily for less than 6 months
- Reviewed: July 2022
- Review source details: This review was submitted organically. No incentive was offered

I was analyzing interviews of nurses and physicians and I was worried I would not get enough results or conclusions from the brief interviews, but the way Delve helped analyze really brought out meaningful results

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Coding was fast and easy, but the way Delve helped me analyze the data was where I most appreciated the software. I also used the chat and email to ask questions and got fast answers

#### Cons

Nothing to report for cons. Delve looks almost too simple, like it’s not sophisticated but it is.

---

### Huge time saver in coding qualitative data!

- Overall rating: 5/5
- Reviewer: Diarmid L.
- Verified reviewer: Yes
- Industry: Management Consulting
- Company size: 2-10 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: June 2024
- Review source details: This review was submitted organically. No incentive was offered

Saved a huge amount of time when working with a large data set. My project involved identifying key themes in consultation feedback. The feedback range in scope and breadth from big picture to granular issues. Delve allowed me to quickly identify, code and group the themes in my data, enabling me to provide a summary of the feedback in an accessible way.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

Delve was easy to set up and get started right away. 14 day free trial was generous, as is maintaining retention of your data when you cancel/pause your subscription. I actually completed my project within this trial period, but was so appreciative of the value it delivered to the project I paid for 1 month anyway. Delve made categorising/coding qualitative data easy and allowed for easy identification of key themes in the data.

#### Cons

I would have liked to be able to select multiple elements of text and coded them simultaneously. This may be related to how my text was formatted when I imported it into Delve, but each paragraph mark was treated as creating a new 'snippet' of text and so I couldn't select multiple paragraphs at one time and code them to the same theme.

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Delve Reviews, Pros and Cons - 2026 Software Advice