--- title: "Delve Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Delve. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Delve is a good fit for you!" source_url: "https://www.softwareadvice.com/qualitative-data-analysis/delve-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Qualitative Data Analysis Software](https://www.softwareadvice.com/qualitative-data-analysis/) / [Delve](https://www.softwareadvice.com/qualitative-data-analysis/delve-profile/) / Delve Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/qualitative-data-analysis/delve-profile/) Reviews [Alternatives](https://www.softwareadvice.com/qualitative-data-analysis/delve-profile/alternatives/) # Delve User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 205 ### Secondary ratings - Ease of use: 4.9/5 - Customer support: 4.9/5 - Value for money: 4.8/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 186 reviews (91%) - 4 stars: 19 reviews (9%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - I was analyzing transcripts from 50 hour-long interviews and it had the power and capacity for me to code my data without weird delays or tech issues and the tools were exactly what I needed. - It helps me a lot for me to highlight and categorize my interview transcripts with several interviewees. - I had never used a research software before I used Delve, and I really appreciated how user friendly, practical, and effective it was at helping me to organize my qualitative data so I could analyze and write my dissertation more efficiently. ### Most mentioned cons - I would have liked to be able to perform these steps within Delve but the program did not appear to allow the additional levels of coding this would have required. - Not much bad to say here, but the exporting the final analysis in Excel wasn't done in the best way, and also including more export formats maybe could be nicer. - The only thing I would say I find as a con is that you cannot continue accessing your previous research if you discontinue your subscription. ## Delve customer reviews Showing reviews 1-25 of 205 (page 1). ### Delve is A Lifesaver! - Overall rating: 5/5 - Reviewer: Cristina Y. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered It felt like a little hidden gem that I stumbled upon. I couldn't believe how simple, effective, and practical it was. Easy to upload all my transcripts, simple to edit the wording of my codes, and so great for searching for direct quotes from participants to support my claims. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Delve is so easy to learn, yet hugely effective. Watching the tutorials helped me pick up all the features quickly. The search function was very helpful as I did my actual research. It made is so easy for me to search for specific terms that multiple participants used. #### Cons Nothing. It was flawless. Logging in each day was simple. Generating specific data was effortless. I wouldn't change a thing. --- ### Just give it a try, you won't regret it! - Overall rating: 5/5 - Reviewer: Kayla H. - Verified reviewer: Yes - Industry: Environmental Services - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, I have loved using Delve! Great customer service, helpful resources, and the tool itself was intuitive and easy to learn. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Delve was very intuitive and easy to use. I liked how many resources the Delve team made freely available via their blog and YouTube channels. These resources were incredible helpful, and a very great way for a new qualitative researcher to learn. I also appreciate the low cost and ability to use Delve when I need it, and pause my subscription when I don't need it. #### Cons I truly can't think of anything about this product that I dislike. There are data visualization features I'd love to see in the future as they continue to develop, but I think this product fit my needs perfectly. #### Reasons for switching to Delve Delve seemed a bit more organized. I did like that I could transcribe interviews within Quirkos and they had a word cloud feature, but I felt more comfortable with the quality of product with Delve and also loved all of their other articles and YouTube videos so much that it was worth it to switch. --- ### Good experience so far - Overall rating: 4/5 - Reviewer: Luqian C. - Verified reviewer: Yes - Industry: Entertainment - Company size: 11-50 employees - Product usage: Used monthly for less than 12 months - Reviewed: January 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 2/5 #### Pros Very easy to use. No learning curve. Simplify the coding process so it is very friendly to beginners #### Cons The multiple projects could not talk to each other --- ### I love Delve! - Overall rating: 5/5 - Reviewer: Tracy M. - Verified reviewer: Yes - Industry: Education Management - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered It was great! It was seamless. It was easy to use, and I am not a techy person. The ease of use was extremely valuable to me with the stress of all the data to organize and analyze. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love Delve. This program helped me organize my qualitative analysis. The research project I was completing, had a great deal of data to be analyzed. I needed assistance to organize, analyze, and keep everything straight so that I may complete my work. The customer support was amazing and they were always willing to help with any questions I had. The value for the money was unbelievable. #### Cons There is nothing about Delve that I did not like. Sincerely, the customer support was top-notch, and I do believe it helped me to complete my qualitative analysis more seamlessly. --- ### Love Delve, it's been such a lifesaver - Overall rating: 5/5 - Reviewer: Naomi S. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered Absolutely loved this service. The cost was so generous for a student novice and the sales, admin, user-ease were all fantastic. I have honestly really loved working with Delve. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Delve stood out in the market for being really intuitive and easy to use. There were a lot of other options available but they all seemed a bit intense and complicated. For a novice, I really appreciated Delve's simplicity and I wasn't disappointed: and it took me about two minutes to understand so I could begin my analysis immediately. It is really seamless and elegant to work with. A true pleasure - if it's possible to say that of thematic analysis! #### Cons On user-friendliness you won't be disappointed. It's a dream to operate. If you need very advanced coding technologies and AI generated codes then you might want to try a different option. But for my MA this is great. --- ### User & Budget Friendly - Overall rating: 5/5 - Reviewer: Angell H. - Verified reviewer: Yes - Industry: Research - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered It was exactly what I needed for the budget and timeline I had. I am grateful for the thoughtfulness that you all have clearly put into teaching and user-friendliness. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The videos that accompany the program guide you through its use step by step. That was amazing! The price was amazing as well. Struggling students don't have 100s of dollars to dedicate to programs. This one was so affordable. #### Cons It was pretty bland. I wish I could have color-coded some things to help with data fatigue. The price makes up for this, but it was the one thing I wish were different. --- ### I love Delve! - Overall rating: 5/5 - Reviewer: NOEL A. - Verified reviewer: Yes - Industry: Higher Education - Company size: 1001-5000 employees - Product usage: Used monthly for less than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered I have been using Delve as my qualitative tool for data analysis since I started doing qualitative studies just as when Delve started, sometime in 2021, if I remember it correctly. I've found Delve user-friendly. More importantly [sensitive content hidden] have been very hospitable and always there to respond to my questions and concerns. I feel very much at home using Delve. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about Delve its very affordable price. Given that I am a freelance researcher, I've found its pricing very reasonable and helpful. #### Cons Well, none really. But if compel to give at least one, I think it is the security concern. I am not quite sure whether my data are secured with Delve. --- ### Definitely worth trying out for fast qual analyses - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Public Policy - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros First of all, excellent support with refunds, when I reached out about not using it for 2 months, which always is a good sign for a legit company interested in actually providing a service, and not just making money. #### Cons Waiting for the AI capabilities to improve, and IT does take a little bit of time to get used to, but overall, pretty straightforward --- ### User Friendly and Great Experience - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered It helps me a lot for me to highlight and categorize my interview transcripts with several interviewees. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is easy to use for someone who's new to the qualitative analysis tool, like me. The feature was not overwhelming and let me focus on coding my data. #### Cons The price is quite high for a student like me. I hope there will be a discount sometime later, which I believe will benefit other students who need a qualitative analysis tool. --- ### Great software for those that like things clear and easy-to-use - Overall rating: 4/5 - Reviewer: Jeremy C. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Excellent experience with Delve. I sued it for a qualitative doctoral project, and it provided just what I needed without a lot of extra clunky or hard to understand features. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The value was exceptional, especially with education pricing. The software is intuitive and easy to use & understand. Training videos are helpful. #### Cons The AI feature is good but not great. More improvement in that area would take Delve up a notch. I would also keep working to improve the look/layout of some of the pages. --- ### Delve for dissertation - yes! - Overall rating: 5/5 - Reviewer: Ellen C. - Verified reviewer: Yes - Industry: Higher Education - Company size: 51-200 employees - Product usage: Used daily for free trial - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered I've used it daily for about a week now and I really love it! I've been in conversation with the Delve team who answer my questions almost immediately. Really appreciate that kind of direct interaction! The Delve platform is exactly what I need where others were overwrought and too expensive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simple, easy-to-use, interface with powerful search and analysis capabilities. Top-notch customer service always available, both bot and real people. #### Cons Needs more options for grouping codes; needs color options for coding and the interface; needs place for field notes and expanded participant info. #### Reasons for switching to Delve Simple, smart interface; excellent, quick customer care; just what I need! --- ### Loving Delve! A real life saver in coding for a student doing research - a few minor tweaks could make it amazing! - Overall rating: 4/5 - Reviewer: Shana H. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, Delve has been a life saver and a great thing for someone with dyslexia to help organise my coding. I am so thankful and will use it for future projects too. I appreciate the bot who can answer most questions but liked speaking to [sensitive content hidden] as a human who was very helpful today. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love the way it helps me to map out codes for my research and create codes and nest them into sections. You can search by keyword, and there are lots of helpful features like looking at snippets and filtering systems. The tutorials and mini-course on analysing data is great and helped me a lot. It has helped me a lot as a dyslexic learner to plan and organise my analysis. I will definitely recommend. Also to add, the customer service team are very responsive and helpful. Thanks Delve #### Cons I would have liked an easy way to view all codes and move them around to rearrange them and add nesting, not only via the list, as you have to scroll up and down with the mouse and it is hard to find things. This was time-consuming. Also, it would be good to be able to move codes and nest items when you have searched by name. Currently, you cannot move anything when you are applying a filter. Last thing on my list would be to export codes and subcodes into a list (without the snippets) so you can see themes for planning the write up - even better if it made a mind map for you (but that might be wishful thinking) --- ### Delve - Coding Made Simple - Overall rating: 5/5 - Reviewer: Anthony S. - Verified reviewer: Yes - Industry: Higher Education - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Excellent; I reviewed a number of CAQDAS platforms - NVivo, Quirkos, Dedoose, MaxQDA - each has their strengths mostly reflected by what type of data you with which you are working, but Delve seemed the most straightforward and intuitive. Customer service was outstanding. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Delve provides an easy interface with straightforward and intuitive operations for uploading a formatted transcript, creating codes/subcodes, and assigning snippets to codes. There is an optional AI engine, an ability to export files including a code book and the coding document. You can collaborate on files with someone who is also a registered user. It has an excellent price point for a student with a valid .edu email address; first two weeks free, $18/month after or $200 for the year - typically $600/yr for an individual investigator. There are a number of very useful tutorials that made navigating the platform easy even for a Luddite like me; more importantly, it allows one to focus on the coding rather than how to present the work. #### Cons The online platform provides a rich visual experience; the exported files lack the visual appeal of the online experience. --- ### Delve Is Great for Coding Interviews - Overall rating: 4/5 - Reviewer: Christine T. - Verified reviewer: Yes - Industry: Textiles - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered I like Delve a lot, and now that I secured my first academic journal research article, I may be back soon! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros The data analysis was my favorite part of using Delve. Delve helped conduct qualitative research. I used it to code and find connections between 14, 60-minute interviews with experts. I used the findings for my MS thesis and later to build storytelling around each. #### Cons I choose not to connect applications with SSO, for security purposes. It would be best to keep any offerings optional for users. The design of the platform could have better UX and by integrating AI it can improve its social and communications potential to help users maximize their findings by helping to develop content with it. --- ### Codes, Tigers, and Bears; Oh My - Overall rating: 5/5 - Reviewer: Andrew C. - Verified reviewer: Yes - Industry: Education Management - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered I used Delve for my dissertation. Already overwhelmed with the process, this was one of the most straightforward (and fun parts). The way one can create, combine, and delete codes allows for some play. Even when exploring the data, the work to transform my extensive notes into a narrative was minimal. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Delve had a staff that was very responsive to questions and an intuitive platform. Even if you do not use the product, the coding modules are a great refresher on analyzing your data. #### Cons No notes. The platform was intuitive enough for a person like me that does not use tech. However, how I could import transcripts, create notes, and multiple codes for the same data was very useful. --- ### Highly recommended software for doing RTA - huge time saver! - Overall rating: 5/5 - Reviewer: Renate U. - Verified reviewer: Yes - Industry: Research - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Very positive: great software, very easy to use, instruction videos are wonderful (even better than my professor ;-)) #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Super easy and intuitive to use. Instruction videos were super helpful. I love that you can find the evidence from different angles (e.g. from the theme or from within the transcript). #### Cons I only experienced pros, it is a super helpful tool, especially since I analysed my data with highlighters and post its before. Doing it online made a huge difference! --- ### Highly suggest it - Overall rating: 5/5 - Reviewer: Mikaella T. - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The programme had a good user-friendly interface which was easy and pleasant to navigate around. Importing files was not an issue. I also liked the flexible subscription-based model. #### Cons Not much bad to say here, but the exporting the final analysis in Excel wasn't done in the best way, and also including more export formats maybe could be nicer. --- ### Great for Newbies - Overall rating: 5/5 - Reviewer: Qimmah N. - Verified reviewer: Yes - Industry: E-Learning - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Wonderful! I will use it again. I likes the virtual supprt as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Transcript uploading and code sorting was simple. Very easy to learn to use if you are new to qualitative analysis. #### Cons Lack of explanation on how the various exports could be used. --- ### Review from using Delve for my master thesis - Overall rating: 5/5 - Reviewer: Marthe Bredal T. - Verified reviewer: Yes - Industry: Research - Company size: 51-200 employees - Product usage: Used weekly for free trial - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Overall a very good experience and I will definitely recommend it to others! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I really appreciated the course that came with the program, as it clearly explained how everything works, making it easy to get started. I used the platform for qualitative data collected for my master thesis. The platform is user-friendly, intuitive, and well-organized, which made the workflow both efficient and structured. #### Cons One improvement I would suggest is the option to color-code in different colors. This would make the platform even more organized and visually clear. --- ### I recommend Delve - Overall rating: 5/5 - Reviewer: Leon K. - Verified reviewer: Yes - Industry: Public Policy - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered Amazing! Would recommend it for anybody who needs a swift one size fits all coding solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Delve is very easy to use! This low entry barrier makes it ideal for performing research. #### Cons Due to its simplicity it's a bit harder to do advanced research. --- ### Delve keeps you on track - Overall rating: 5/5 - Reviewer: Jessica M. - Verified reviewer: Yes - Industry: Higher Education - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered I found this tool to be comprehensive for my qualitative analysis needs. I was able to stay organized and efficient. The AI tool helped add to my conclusions about the data as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It was very intuitive to use. The quick tutorial videos were clear and easy to follow. I appreciated the AI help feature as well. I got fast answers to my questions. #### Cons I don't think I had any complaints. It truly met my needs. --- ### Delve Qualitative Data Analysis Tool - Overall rating: 5/5 - Reviewer: Krista I. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used daily for free trial - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered One word, "helpful." Delve proved to be very helpful for the project I conducted. I happen to have come across it by chance and it proved to be such a wonderful opportunity that I was able to grab. Delve did not only help me speed up my research process through its features but also afforded me more time to focus on the actual analysis. It assisted me in working through my data across transcripts and groups/categories in an organized manner. I was also able to review the themes, codes, and specific parts of the transcripts easily, which enabled me to dig deeper into the data and solidify the ideas even further. It was so helpful to me that I have already spoken to colleagues and friends about the tool. I'm truly confident that whoever will experience it will also find it useful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Among the many things that Delve brings to the table, my favorite feature is the Grouping/Categorizing and the Search function. These may not appear as complex features but compared to traditional tools, such as pen and paper or word processors, they prove to be very useful when conducting qualitative analysis. It also does not have a limit on the number of transcripts that can be uploaded so it makes it easier to group the codes and review them. Through Delve, I was able to spend more time on "analyzing" than "finding" and "locating." #### Cons Rather than liking least, I think I would suggest a few additional features that may also be useful to us users. Of course, we do have different purposes for engaging with Delve but I believe that a good percentage of users also want to extract visuals that can aid in the work that we're doing (may it be academic research, work report etc.). I think having the function to extract automated visuals through graphs, diagrams etc. --- ### Use of Delve in a Qualitative analysis of interviews - Overall rating: 5/5 - Reviewer: Craig C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used daily for less than 6 months - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered I was analyzing interviews of nurses and physicians and I was worried I would not get enough results or conclusions from the brief interviews, but the way Delve helped analyze really brought out meaningful results #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Coding was fast and easy, but the way Delve helped me analyze the data was where I most appreciated the software. I also used the chat and email to ask questions and got fast answers #### Cons Nothing to report for cons. Delve looks almost too simple, like it’s not sophisticated but it is. --- ### Delve Review - Overall rating: 5/5 - Reviewer: Tepera H. - Verified reviewer: Yes - Industry: Higher Education - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered Overall, Delve is a solid choice for qualitative researchers. If you are looking for ease, and coding efficiency it is the perfect tool for you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Delve is a user friendly tool that tends to be straightforward making it easy to navigate. The coding process is easy to use and I like that it allowed me to easily organize my themes. It works great for traditional qualitative research. #### Cons While Delve is a great tool and easy to use it is not the most advanced coding system that is out there. If you are looking for a truly advanced coding system, this one may not have everything that you are looking for. --- ### PhD candidate's impressions - Overall rating: 5/5 - Reviewer: Dara M. - Verified reviewer: Yes - Industry: Higher Education - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered Superb! I actually opted out to pay for Delve, although I could have free access to other, traditional, tools, because I loved it so much! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's intuitive (easy to learn and master), sleek (looks stylish, and I take great pleasure in using it and love showing the tool off to friends), and simple (my ideas should be complex and comprehensive, not my software). #### Cons 1) Limited functionality for document analysis. 2) Snippets get organized according to when introduced, not as they would be lined up in interviews. ## More reviews [Next reviews](https://www.softwareadvice.com/qualitative-data-analysis/delve-profile/reviews/?page=2) --- Delve Reviews, Pros and Cons - 2026 Software Advice