--- title: "Delve Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Delve. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Delve is a good fit for you!" source_url: "https://www.softwareadvice.com/qualitative-data-analysis/delve-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Qualitative Data Analysis Software](https://www.softwareadvice.com/qualitative-data-analysis/) / [Delve](https://www.softwareadvice.com/qualitative-data-analysis/delve-profile/) / Delve Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/qualitative-data-analysis/delve-profile/) Reviews [Alternatives](https://www.softwareadvice.com/qualitative-data-analysis/delve-profile/alternatives/) # Delve User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 205 ### Secondary ratings - Ease of use: 4.9/5 - Customer support: 4.9/5 - Value for money: 4.8/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 186 reviews (91%) - 4 stars: 19 reviews (9%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The two-week free trial gives you ample time to test its features, and the educational discount for teachers and students makes it very affordable. - It helps me a lot for me to highlight and categorize my interview transcripts with several interviewees. - I had never used a research software before I used Delve, and I really appreciated how user friendly, practical, and effective it was at helping me to organize my qualitative data so I could analyze and write my dissertation more efficiently. ### Most mentioned cons - I would have liked to be able to perform these steps within Delve but the program did not appear to allow the additional levels of coding this would have required. - Not much bad to say here, but the exporting the final analysis in Excel wasn't done in the best way, and also including more export formats maybe could be nicer. - Occasionally I had trouble highlighting the right amount of text--it could be very sensitive. ## Delve customer reviews Showing reviews 1-25 of 205 (page 1). ### User & Budget Friendly - Overall rating: 5/5 - Reviewer: Angell H. - Verified reviewer: Yes - Industry: Research - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered It was exactly what I needed for the budget and timeline I had. I am grateful for the thoughtfulness that you all have clearly put into teaching and user-friendliness. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The videos that accompany the program guide you through its use step by step. That was amazing! The price was amazing as well. Struggling students don't have 100s of dollars to dedicate to programs. This one was so affordable. #### Cons It was pretty bland. I wish I could have color-coded some things to help with data fatigue. The price makes up for this, but it was the one thing I wish were different. --- ### I love Delve! - Overall rating: 5/5 - Reviewer: Tracy M. - Verified reviewer: Yes - Industry: Education Management - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered It was great! It was seamless. It was easy to use, and I am not a techy person. The ease of use was extremely valuable to me with the stress of all the data to organize and analyze. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love Delve. This program helped me organize my qualitative analysis. The research project I was completing, had a great deal of data to be analyzed. I needed assistance to organize, analyze, and keep everything straight so that I may complete my work. The customer support was amazing and they were always willing to help with any questions I had. The value for the money was unbelievable. #### Cons There is nothing about Delve that I did not like. Sincerely, the customer support was top-notch, and I do believe it helped me to complete my qualitative analysis more seamlessly. --- ### Good experience so far - Overall rating: 4/5 - Reviewer: Luqian C. - Verified reviewer: Yes - Industry: Entertainment - Company size: 11-50 employees - Product usage: Used monthly for less than 12 months - Reviewed: January 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 2/5 #### Pros Very easy to use. No learning curve. Simplify the coding process so it is very friendly to beginners #### Cons The multiple projects could not talk to each other --- ### Great software for those that like things clear and easy-to-use - Overall rating: 4/5 - Reviewer: Jeremy C. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Excellent experience with Delve. I sued it for a qualitative doctoral project, and it provided just what I needed without a lot of extra clunky or hard to understand features. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The value was exceptional, especially with education pricing. The software is intuitive and easy to use & understand. Training videos are helpful. #### Cons The AI feature is good but not great. More improvement in that area would take Delve up a notch. I would also keep working to improve the look/layout of some of the pages. --- ### My experience of Delve as a novice researcher - simple, elegant, friendly and effective. - Overall rating: 5/5 - Reviewer: Rob L. - Verified reviewer: Yes - Industry: Research - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered This was my first experience with a qualitative data analysis program and my experience was extremely positive. I received a very quick, helpful and friendly response to all my questions and requests for help. I would highly recommend Delve to other students and researchers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I liked that Delve was simple and elegant to use and not overly expensive. I enjoyed the elegance of the graphics and the simple and intuitive layout of the program. I was able to quickly understand the underlying structure and logic and was able to use it effectively after a short period of experimenting. #### Cons The one improvement I would suggest is the capacity to have more levels of coding. I used a particular qualitiative methodology that required the transcripts to be divided into smaller sections ( "meaning units") as a first step and then paraphrased or "transformed". I would have liked to be able to perform these steps within Delve but the program did not appear to allow the additional levels of coding this would have required. --- ### Love Delve, it's been such a lifesaver - Overall rating: 5/5 - Reviewer: Naomi S. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered Absolutely loved this service. The cost was so generous for a student novice and the sales, admin, user-ease were all fantastic. I have honestly really loved working with Delve. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Delve stood out in the market for being really intuitive and easy to use. There were a lot of other options available but they all seemed a bit intense and complicated. For a novice, I really appreciated Delve's simplicity and I wasn't disappointed: and it took me about two minutes to understand so I could begin my analysis immediately. It is really seamless and elegant to work with. A true pleasure - if it's possible to say that of thematic analysis! #### Cons On user-friendliness you won't be disappointed. It's a dream to operate. If you need very advanced coding technologies and AI generated codes then you might want to try a different option. But for my MA this is great. --- ### Delve was a life saver, helped so much in my study - Overall rating: 5/5 - Reviewer: Elvina L. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered I used Delve for my qualitative exploratory study, which is the dissertation for a doctorate in Clinical Sexology. I interviewed 12 participants, and I was doing thematic analysis of the transcripts. Delve made it so easy to code the data and created data points within qualitative narrative. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Excellent features, it was so easy to use and so helpful. It was designed so well. It made it so much easier for me to organize and visualize my data. #### Cons I can't really think of anything I didn't like. I have no issue with the layout or functions. The price is completely reasonable, I have no complaints. --- ### I love Delve! - Overall rating: 5/5 - Reviewer: NOEL A. - Verified reviewer: Yes - Industry: Higher Education - Company size: 1001-5000 employees - Product usage: Used monthly for less than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered I have been using Delve as my qualitative tool for data analysis since I started doing qualitative studies just as when Delve started, sometime in 2021, if I remember it correctly. I've found Delve user-friendly. More importantly [sensitive content hidden] have been very hospitable and always there to respond to my questions and concerns. I feel very much at home using Delve. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about Delve its very affordable price. Given that I am a freelance researcher, I've found its pricing very reasonable and helpful. #### Cons Well, none really. But if compel to give at least one, I think it is the security concern. I am not quite sure whether my data are secured with Delve. --- ### Definitely worth trying out for fast qual analyses - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Public Policy - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros First of all, excellent support with refunds, when I reached out about not using it for 2 months, which always is a good sign for a legit company interested in actually providing a service, and not just making money. #### Cons Waiting for the AI capabilities to improve, and IT does take a little bit of time to get used to, but overall, pretty straightforward --- ### User Friendly and Great Experience - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered It helps me a lot for me to highlight and categorize my interview transcripts with several interviewees. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is easy to use for someone who's new to the qualitative analysis tool, like me. The feature was not overwhelming and let me focus on coding my data. #### Cons The price is quite high for a student like me. I hope there will be a discount sometime later, which I believe will benefit other students who need a qualitative analysis tool. --- ### Great software - Overall rating: 5/5 - Reviewer: Precious S. - Verified reviewer: Yes - Industry: Education Management - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Loved it! This software is reasonable priced and easy to navigate. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It was simple to use and navigate. I was able to use this software myself without additional support. #### Cons Doesn't offer transcription of meetings. #### Reasons for choosing Delve Cheaper and easier to navigate & I loved how simple it was. --- ### Great product, even greater resources - Overall rating: 5/5 - Reviewer: Mahdi D. - Verified reviewer: Yes - Industry: Higher Education - Company size: 51-200 employees - Product usage: Used daily for free trial - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered Overall, I am grateful for software like Delve that gave me the opportunity to quickly conduct a qualitative analysis for a pilot study. Other options exist; however, the wealth of resources that Delve offers (for free) on the fundamentals of qualitative methods sold me over the competition. I appreciate developers who know who their audience is and how they can help them beyond the product they are offering. Thank you, Delve! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The most practical aspect of Delve is, firstly and foremost, the resources available to embark on Qualitative analysis. Without those resources, I would not have been able to approach my research questions. It was then very easy for me to use Delve because of the software's intuitiveness. I could not spend precious time learning how to use the software and focus that time on my research. #### Cons Since I used Delve for a pilot study for a project, I did not have to expand in other areas of Delve to explore some of the limitations possible. To the extent I used Delve, there was not much to dislike. #### Reasons for switching to Delve Delve was more accessible and offered more resources to make me feel confident I was heading in the right direction with my study. --- ### The best qualitative software around! - Overall rating: 5/5 - Reviewer: Sanjay J. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use and lots of free qualitative research resources. #### Cons I hope it would allow to import directly using excel file format. This way some of the emojis would stay intact. #### Reasons for switching to Delve Because Delve is easy to use compare to NVivo --- ### Delvetool helped me to quickly cross my dissertation finish line - Overall rating: 5/5 - Reviewer: Susan A. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered I had a great experience with Delve. I searched on other QDAS and Delve seemed to be the most comprehensive for my use. I was a bit apprehensive at first because I was not familiar with using QDAS technology but quickly became reliant on it's usage. I would highly recommend this tool for qualitative research. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Delve helped me to quickly highlight specific sentences, quotes, or phrases to be able to code them. It also helped me to organize my codes into themes and reorganize them later when I needed to move specific codes to another theme. I was also able to do quick searches for themes I needed and be able to quickly search for specific areas of my paper to write about the topics at hand. Lastly, when doing a search in my notes area, it found all my specific codes or possible themes, that I could quickly go to, and be able to quickly cut and paste into my dissertation. It helped me stay organized and continue my writing process without hiccups. #### Cons I had to use a google spreadsheet to transfer all my codes and from Delve so I could holistically see my codes and possible themes. On the google spreadsheet, I was then able to combine/collapse themes to get a fuller picture of my writing. --- ### Useful and handy - Overall rating: 5/5 - Reviewer: Adriana C. - Verified reviewer: Yes - Industry: Higher Education - Company size: 10000+ employees - Product usage: Used monthly for less than 6 months - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered I have used this software for two projects, and it eases the tasks because it is not as hectic as other qualitative softwares. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The site is easy to use, and it is accompanied by how-to videos guiding the researchers on the coding process. It has a collaborative function which enables online, remote team work. Whenever you need help, you can click the customer support buttom to chat, and they answer quite rapidly. The data is secure in the site. The price is reasonable when it comes to having an institutional account. It is a lot easier to approach qualitative data because one can manage to categorize in a smooth way. #### Cons Overall, I liked it a lot. I wish it were a far more cheaper, so more people could benefit from its use. --- ### Delve Is Great for Coding Interviews - Overall rating: 4/5 - Reviewer: Christine T. - Verified reviewer: Yes - Industry: Textiles - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered I like Delve a lot, and now that I secured my first academic journal research article, I may be back soon! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros The data analysis was my favorite part of using Delve. Delve helped conduct qualitative research. I used it to code and find connections between 14, 60-minute interviews with experts. I used the findings for my MS thesis and later to build storytelling around each. #### Cons I choose not to connect applications with SSO, for security purposes. It would be best to keep any offerings optional for users. The design of the platform could have better UX and by integrating AI it can improve its social and communications potential to help users maximize their findings by helping to develop content with it. --- ### User-Friendly! - Overall rating: 5/5 - Reviewer: Shannon R. - Verified reviewer: Yes - Industry: Higher Education - Company size: Self-Employed - Product usage: Used weekly for free trial - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered I love using Delve! I am not a tech wizard, so it is easy for a beginner to use. I also think the price is excellent! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This was my first experience analyzing data for an applied research study. It was so easy to upload transcripts and organize information. It was easy to add or delete codes. I also found the videos to be very helpful. #### Cons I thought that Delve could help with identifying codes, but it doesn't do that. I am still learning, so I know that as I continue to watch the tutorials, I will learn more! --- ### My experience using the Delvetool application - awesome! - Overall rating: 5/5 - Reviewer: Efetobo O. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used weekly for less than 6 months - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience with delve was great. I was new to qualitative analysis, but delve made the whole process so easy for me #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The artificial-intelligence assistance in analyzing codes, helping to generate themes and writing reports. I also liked that I could collaborate in real-time with other researchers in my group #### Cons The fact that I couldn't save a different version of a project work, in case I wish you to go back to a previous version after making edits --- ### Remarkable Research Tool - Delve Made Data Dive So Much Easier - Overall rating: 5/5 - Reviewer: Christine D. - Verified reviewer: Yes - Industry: Higher Education - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Delve was very responsive when you asked for help. The videos and tutorials extremely helpful. I found it easy to navigate and to learn as a novice researcher. It made analyzing roughy 50 transcripts from focus panels and stakeholders so much easier. It allowed you to look at data on so many ways. It definitely improved the overall experience and deepened my analysis. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It was user friendly for a novice researcher. It was reasonable price for the quality of the product. #### Cons Sometimes I would get a hypothetical response and it did not use the transcript. It would confuse stakeholders within focus groups if you are not very clear in making sure the Google Transcripts you import are all very clearly labeled and very clear in your coding. A skill I got better at. This was my very first project. --- ### Great for Newbies - Overall rating: 5/5 - Reviewer: Qimmah N. - Verified reviewer: Yes - Industry: E-Learning - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Wonderful! I will use it again. I likes the virtual supprt as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Transcript uploading and code sorting was simple. Very easy to learn to use if you are new to qualitative analysis. #### Cons Lack of explanation on how the various exports could be used. --- ### Delve, a great tool for thematic analysis. - Overall rating: 5/5 - Reviewer: Bev C. - Verified reviewer: Yes - Industry: Education Management - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered It was a really useful tool for thematic analysis. I will be using it again in future projects. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It was easy to use and the video tutorials were excellent. Because the pricing is monthly I could pay for the time I needed without being locked in for longer than required. As a beginning researcher it supported me in the process of thematic analysis without automating to the extent that I did not loose control of decision making about the analysis. I was able to use multiple transcripts within the analysis and look at them individually, in groups or altogether to consider different patterns. #### Cons I would have liked to have been able to reduce the amount of examples given for codes before exporting the code book. If this was possible I could not see a way of doing it. --- ### Perfect for analyzing interviews or dialogue. - Overall rating: 5/5 - Reviewer: Karey P. - Verified reviewer: Yes - Industry: Construction - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Seamless experience overall with no website or functionality issues. No learning curve, which is great, and the YouTube video tutorials were short and to the point, which is nice. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use! Good text highlighting function that makes content coding a breeze. #### Cons AI functionality somewhat difficult to fully utilize and probably could be explained better. --- ### Massive Time Saver - Overall rating: 5/5 - Reviewer: Luna V. - Verified reviewer: Yes - Industry: Education Management - Company size: 5001-10000 employees - Product usage: Used daily for free trial - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered Amazing! I am really glad I found it and I would recommend it to anyone. Be at a student an academic or a researcher. I recommended it to my supervisor who was only used to doing it with pen and paper and she was also really impressed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I'm an undergraduate 3rd year psychology student. I was allocated to a supervisor that specialises in qualitative research. This was really out of my comfort zone because I hadn't been taught much about it in the previous years. I found myself feeling overwhelmed at the idea of printing and reading through all my transcripts, physically highlighting in different colours and creating a massive table to write all my snippets in. . . I was dreading it so much that I actively procrastinated from starting my analysis. If u hadn't found Delve I may have not even started now... Regardless, I finished all of my analysis in 10 days... Soemthing that I was anticipating would take a month especially with my dyslexia. I am so glad such a helpful and user friendly software exists and I will definitely be using it again if I am ever required to do qualitative research again. #### Cons I found it a bit annoying how you couldn't move a certain code to a different place. For example I coded "sleep" 10 codes before "mindfulness". The only way to bring them closer was to create a theme or a sub theme but to my knowledge I wasn't able to just reorder the position of the codes. That would have been a nice feature. I also wish I could have created more subthemes without there being a limit of 3. It also would have been cool if I could clearly label soemthing as a theme or a sub theme even if it was just colour coded. The layout now basically just looks a russian doll of codes. In the grand scheme of things, all of these are minor because I had no difficulties with my analysis but I think these features would make the software even better. --- ### An ideal tool for qualitative research - Overall rating: 5/5 - Reviewer: Corina D. - Verified reviewer: Yes - Industry: Higher Education - Company size: 501-1000 employees - Product usage: Used daily for free trial - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered I have used Delve to work with my empirical material for a master thesis. So, I used for just a short time but if was a very efficient tool and helped a lot with this stage of the process. My material was interview transcripts, and it was a very good tool to keep the material in the same place as the navigation between the transcripts was super easy even though there were a few hundred pages. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The product is very easy to use, it has very good tutorials that explain in detail how to use the product. Also, the tutorials are short so you don't have to spend lots of time to understand how the tool works. This aspect was very important for me, as I didn't had lots of time to work with the data. I also liked how easy it was to code the material and then export in doc. and the fact that the doc. maintains the headings for the categories and codes. It made it easier to work with the material. #### Cons The way the transcripts were separated by the tool made it a bit hard to work with some paragraphs at points, but it wasn't a major inconvenience. --- ### Delve Review - Overall rating: 5/5 - Reviewer: Danielle P. - Verified reviewer: Yes - Industry: Education Management - Company size: Self-Employed - Product usage: Used monthly for less than 12 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Overall, it was a great experience using delve. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use. Great features for what I needed. #### Cons The customer service was great. All questions were answered quickly. ## More reviews [Next reviews](https://www.softwareadvice.com/qualitative-data-analysis/delve-profile/reviews/?page=2) --- Delve Reviews, Pros and Cons - 2026 Software Advice