Microsoft Clarity

RATING:

4.8

(41)

About Microsoft Clarity

Microsoft Clarity is a tool that captures how visitors interact with websites. It is free, easy to use, and can be set up quickly. The tool provides heatmaps that highlight the page areas that drive the most visitor engagement. Microsoft Clarity can be used to find out what website elements are working, learn what needs to be fixed, and test new ideas or upgrades.

Microsoft Clarity Pricing

Free tool. Enjoy all the features of Clarity at absolutely zero cost. You'll never run into traffic limits or be forced to upgrade to a paid version.

Free trial: 

Not Available

Free version: 

Available

Heatmaps

Microsoft Clarity Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Microsoft Clarity

1 - 5 of 40 Reviews

Andrew

Financial Services, 10,001+ employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

Reviewed January 2023

Microsoft Clarity User Review

User Profile

Pablo

Verified reviewer

Marketing and Advertising, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed October 2021

One of my favorite analytical tools

I use Clarity to optimize my clients' online businesses and make redesign proposals

PROS

The filtering functions are very good. They allow me to reach exactly the segment that interests me. Even more so when connecting it with Google Analytics.

CONS

Sometimes inconsistencies can occur when evaluating responsive versions of heat maps

Reason for choosing Microsoft Clarity

The price

Reasons for switching to Microsoft Clarity

The price

Md. Tanvir Bin

Education Management, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed November 2023

Clarity's filters make it simple to exclude bounces and non-engaged visitors

I can observe dead clicks, location, operating system, and other details by going further into each recording. I can define how strongly Clarity should mask text to prevent it from being sent to their server if I am worried about them recording private information.

PROS

In accordance with our filters. The scroll heatmap indicates to me the distance that visitors must travel down the website before departing. Increase the timeframe with a simple modification, but doing so for every report is tedious. This allowed me to examine how people were use the website and pinpoint specific problems they were having. Finding out how strong my website is helpful. Website owners can see the visual interactions of people with their site by using heat maps and click maps, which are provided by Microsoft Clarity. For website owners trying to enhance user experience and increase conversions, Microsoft Clarity is an effective tool because of these capabilities.

CONS

Not really noteworthy; it's a fantastic tool with a few basic features, but its main value lies in how effectively it records sessions.

Reason for choosing Microsoft Clarity

The videos demonstrate clicks and scrolling and show me how users engage with our material.

Reasons for switching to Microsoft Clarity

Microsoft clarity is free of cost than other platforms.

Liam

Automotive, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Microsoft Clarity

A great and intuitive platform, data given is complete and just what a marketing team needs.

PROS

Setting up the projects is very easy, the installation code is easy to add and doesn't affect websites speed. I started to use Microsoft Clarity for the Heat Map feature especially, adding important info around hot areas improved our sales. The info about the users is complete and very informative.

CONS

In my opinion the UI is a little to heavy.

Robert

Newspapers, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed February 2024

Good for knowing your visitors

PROS

Easy to setup and works flawless with data for my website. The heat map feature is very useful when it comes users behavior.

CONS

Nothing here, i use it along with other analytics and work like a charm.