Thematic Alternatives

The Chattermill Unified Customer Intelligence Platform helps businesses unlock their customer reality. Using Chattermill, companies can unify their customer feedback data across reviews, support tickets, conversations, and social media to uncover what cust...Read more about Chattermill

unitQ is a customer experience management platform that provides real-time insights into product quality and customer sentiment. It is designed for customer support teams, product managers, and executives in SaaS and eCommerce companies. The platform lever...Read more about unitQ

Customer-centric businesses want to know what issues are hurting their customer journey. But it’s hard to come up with a data-driven plan to address them. Keatext gives you a head start by analyzing feedback and generating AI-based recommendations on what...Read more about Keatext

Enterpret is an analytics platform that helps customers to get actionable insights from product feedback. It does this by letting users build roadmaps and dashboards, collecting and visualizing data in real-time, finding patterns in customer comments with ...Read more about Enterpret

Lucky Orange is a suite of conversion optimization tools designed to help businesses track and engage with visitors using heatmaps, dashboards, live chat, polls and more. Administrators can gain insights into problematic areas within website forms through ...Read more about Lucky Orange

Hotjar is an all-in-one digital experience insights platform. It’s all the tools and data you need to truly understand your users’ behavior and create engaging experiences that drive results. Get to know your users at every step of their journey, through i...Read more about Hotjar

Microsoft Clarity is a tool that captures how visitors interact with websites. It is free, easy to use, and can be set up quickly. The tool provides heatmaps that highlight the page areas that drive the most visitor engagement. Microsoft Clarity can be u...Read more about Microsoft Clarity

Lumoa combines real-time analysis of customer feedback with insights from AI and chatbot technology. It allows you to take action on customer feedback in real-time so that you can act like a hero, fighting off competitors as they come. With real-time analy...Read more about Lumoa

Cauliflower is a self-service, AI-powered customer feedback analysis tool that provides marketers and product teams with actionable insights on customer feedback. The platform surfaces the most relevant topics and their relative importance to action, so us...Read more about Cauliflower

Birdeye is the leading AI-powered reputation and social media management platform for local brands. Over 150,000 businesses use Birdeye to maximize online reputation, engage across social channels, and gain insights to enhance customer experience and grow....Read more about Birdeye

ATLAS.ti facilitates analysis of any kind of qualitative data, including text, images, videos, audio, survey responses, geo-data, notes from Evernote, articles from bibliographic reference managers, Tweets from Twitter and comments from social media posts....Read more about ATLAS.ti

licili is an AI-based text analysis software that helps organizations analyze customer feedback without manual effort. The software caters to a range of industries. It empowers businesses to improve customer satisfaction, strengthen their market position t...Read more about licili

Qemotion is an emotional and semantic analysis solution that helps businesses of all sizes analyze the feedback from employees and customers. The platform enables organizations to view reviews from TrustPilot, Google, Amazon, Critizr and other sites. Qemo...Read more about Qemotion

SurveyLab is a cloud-based survey solution that caters to businesses of all sizes across various industries. It enables users to build satisfaction surveys, conduct market research and gather employee feedback. SurveyLab offers built-in survey templates t...Read more about SurveyLab

Wolfram Mathematica is a technical computing solution that provides businesses of all sizes with tools for image processing, data visualization and theoretic experiments. The notebook interface enables users to organize documents including texts, runnable ...Read more about Wolfram Mathematica