Flip CX

RedRoute is an advanced AI voice assistant that can quickly handle the majority of simple inbound customer support calls. Our voice assistant creates an Alexa or Siri-like experience for customers on your phone channel. RedRoute also works around the clock, fully integrating with existing CS platforms and call systems to create support tickets and call transcriptions for your staff, even after hours. RedRoute can help businesses decrease their call volume, hold times, missed calls, support errors and operational costs, and even stress and burnout from live human agents. Our system also can boost CSAT scores, NPS, customer lifetime value, scalability and agent job satisfaction. Setting it up only takes 30 minutes and RedRoute integrates seamlessly with your existing...