# IDX Broker Software Reviews, Demo & Pricing - 2026 > Review of IDX Broker Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/real-estate-agency/idx-broker-profile --- [Home](https://www.softwareadvice.com/) / [Real Estate Agency Software](https://www.softwareadvice.com/real-estate-agency/) / IDX Broker Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/real-estate-agency/idx-broker-profile/reviews/) # IDX Broker 2026: Benefits, Features & Pricing Wondering if IDX Broker is right for your organization? Our Real Estate Agency Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview IDX Broker 3.2 [(13)](https://www.softwareadvice.com/real-estate-agency/idx-broker-profile/reviews/) Pricing Starting at $55.00 per month ### About IDX Broker IDX Broker is a cloud-based platform that allows realtors to display IDX (Internet Data Exchange) real estate listings on their websites and mobile devices. It provides real estate agents with the tools they need to easily and effectively offer home search capabilities to their clients. IDX Broker offers features such as advanced MLS/IDX search tools, interactive maps, stunning details templates, and automation tools with AI-driven features. It also offers a robust WordPress plugin system for managing listings, website search capabilities, and SEO-boosting tools. Wondering if IDX Broker is right for your organization? Our Real Estate Agency Software selection experts can help you in 15 minutes or less. ## IDX Broker User Interface ## Popular IDX Broker Alternatives Main Product IDX Broker 3.2 [(13)](https://www.softwareadvice.com/real-estate-agency/idx-broker-profile/reviews/) Ratings Breakdown - 3.31Ease of use - 3.38Value for money - 2.92Customer support - 3.85Functionality Pricing Starting at $55.00 per month Get Price Alternative Product [Gestim](https://www.softwareadvice.com/real-estate-agency/gestim-profile/) 4.7 [(118)](https://www.softwareadvice.com/real-estate-agency/gestim-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.50Value for money - 4.71Customer support - 4.56Functionality Pricing Starting at €3.00 per month Get Price Alternative Product [BrokerKit](https://www.softwareadvice.com/real-estate-agency/brokerkit-profile/) 4.9 [(59)](https://www.softwareadvice.com/real-estate-agency/brokerkit-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.87Value for money - 4.97Customer support - 4.75Functionality Pricing Available upon request Get Price Alternative Product [From Your Friends](https://www.softwareadvice.com/product/524084-From-Your-Friends/) 5.0 [(24)](https://www.softwareadvice.com/product/524084-From-Your-Friends/#reviews) Ratings Breakdown - 4.92Ease of use - 4.75Value for money - 5.0Customer support - 4.75Functionality Pricing Starting at $0.80 per month Get Price Alternative Product [dotloop](https://www.softwareadvice.com/project-management/dotloop-profile/) 4.7 [(674)](https://www.softwareadvice.com/project-management/dotloop-profile/reviews/) Ratings Breakdown - 4.52Ease of use - 4.55Value for money - 4.61Customer support - 4.57Functionality Pricing Starting at $31.99 per month Get Price Alternative Product [BoldTrail Back Office](https://www.softwareadvice.com/product/77631-BoldTrail-Back-Office/) 4.5 [(851)](https://www.softwareadvice.com/product/77631-BoldTrail-Back-Office/reviews/) Ratings Breakdown - 4.33Ease of use - 4.41Value for money - 4.52Customer support - 4.24Functionality Pricing Available upon request Get Price ## IDX Broker Pricing and Plans Starting price: $55.00 per month Free Trial Free Version Basic $55.00 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## IDX Broker Features - Popular features found in Real Estate Agency Agent Management Calendar Management Commission Management Data Import/Export Document Management Email Marketing Lead Capture Lead Management Listing Management Reporting & Statistics Template Management - More features of IDX Broker Activity Dashboard Alerts/Notifications API Client Management Client Portal Client/Property Matching Contact Management CRM Customizable Branding For Real Estate Agencies Interaction Tracking Property Management Real-Time Notifications Social Media Integration Third-Party Integrations Website Management ## IDX Broker User Reviews Overall Rating 3.2 Ratings Breakdown 5 46% 4 8% 3 0% 2 15% 1 31% Secondary Ratings Ease of Use 3.3 Value for money 3.4 Customer support 2.9 Functionality 3.8 BT Bo T. Verified reviewer Real Estate 51-200 employees Used daily for more than 2 years Review source Reviewed March 2023 Excellent features, uptime and support 5 I've been using IDX Broker since 2012 to provide my website with data from two Multiple Listing Services. To those who question whether serving IDX pages on a subdomain is bad for your site I would say this: First, if the IDX pages are styled correctly, the user experience and user interface are indistinguishable from those on any other page. Second, the impact on SEO is non-existent. A good number of my IDX pages were in the top ten of Google's search engine results pages, and having thousands of indexed pages thanks to the IDX Broker (hidden) subdomain certainly didn't hurt. I would add this note to real estate agents: If you enjoy working with CSS, you'll love the possibilities IDX Broker offers. If you don't, line yourself up with an IDX Broker-recommended developer and let them do the heavy lifting. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Offering MLS information to visitors is at the very heart of my website. IDX Broker fills this need seamlessly, from the quality of their IDX feed and customer support to providing an ability to customize and match the look and feel of IDX pages flawlessly with the rest of my site. Cons: IDX Broker's product and service are excellent. My one plea to them is this: if you allow us users to modify the display of IDX data in a manner that best serves our site visitors, please inform us when you or your MLS customers change field names or other code, as this impacts us immediately without our knowledge. Read More JT Jim T. Verified reviewer Real Estate 501-1000 employees Used daily for more than 2 years Review source Reviewed February 2022 Great software, fantastic pricing! 5 Support is responsive, the software is pretty easy to figure out, overall I am glad I made the change and very happy about the overhead it has saved me. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Overall the whole system is very useful, the agent IDX websites are a real "perk" for my agents. The Transaction Document collection system also is a big aid to my agents and makes the process very smooth and error-free. Cons: The overall appearance of the admin area looks a bit dated, but to be fair there is a LOT of features and a great job has been done in organizing them. Vendor Response Thank you, Jim! Replied April 2022 Read More Suzanne D. Verified reviewer Real Estate 2-10 employees Used daily for less than 2 years Review source Reviewed January 2026 Worst system for IDX and bringing in leads. 2 I have been using this system for about 1 year. I am a 30 year top producer and this is by far the worst system I have ever used. I actually kept LOFTY and connection to the MLS as a back up. Ratings Breakdown 2 Ease of use 1 Value for money 1 Customer support 3 Functionality Pros: It provides listings to my clients. Instead of sending clients to Zillow, you send them to my web siter to search homes — keeping the relationship, the data, and the brand in my hands. Cons: Powerful IDX, but clunky, technical, and frustrating; without strong customization needs, it needs dev help now. Reasons for switching to IDX Broker I also switched web providers and marketing Read More BS Brady S. Verified reviewer Real Estate 2-10 employees Used weekly for less than 12 months Review source Reviewed March 2023 Website Game Changer 5 The implementation is allowing us to keep our clients on our site where we can track their habits, seeing if they're changing their search criteria. It also allows new clients to create accounts where we can control the amount of people calling them, unlike other "leads" from non-self generated locations. Ratings Breakdown 4 Ease of use 4 Value for money 5 Functionality Pros: I like how simple it is to get going with IDX Broker. We had a great website without IDX search and adding it was simple and has made a big impact to the look, feel, and function of our website. Cons: I struggle with some of the features, they aren't self explanatory and I haven't taken the time to research it out. It seems there is documentation and tutorials out there, but I haven't searched it out. Reasons for choosing IDX Broker Ballen Brands uses IDX Broker and I appreciate their YouTube content directed at real estate agents. Read More DS Dean S. Verified reviewer Real Estate 2-10 employees Used daily for more than 2 years Review source Reviewed February 2023 CRES Review by Dean Short 5 Good so far. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Works well for us so far. We are generally pleased. Cons: Recently had some issues that took longer to resolve. Did not appreciate the IDX people changing our advanced search page. Had to get our web support vendor to fix what they did. Reasons for choosing IDX Broker Recommended by our website vendor - InboundREM. Read More DZ Dimitri Z. Verified reviewer Real Estate 51-200 employees Used daily for less than 2 years Review source Reviewed April 2025 IDX Broker is a very BAD company!! 1 This is a horrible company! Just don't sign up with them, please! Their IDX plugin sucks, it stops working all the time, the customer support is nonexistent, and they take your money and don't refund it even if you cancel on time. There are much better options on the market!! Ratings Breakdown 1 Ease of use 3 Value for money 1 Customer support 1 Functionality Pros: Cheap price and the promise of great customer support. Cons: IDX plugin stops working all the time and no customer support. Read More Mike C. Verified reviewer Real Estate 2-10 employees Used daily for more than 2 years Review source Reviewed May 2024 constantly Making Unauthorized and Unnecessary Changes to Custom Search Settings 1 Very poor lately. No response from support on critical issues. They know it is time-consuming and expensive to switch providers for an established website and don't even respond to complaints. Ratings Breakdown 3 Ease of use 3 Value for money 1 Customer support 3 Functionality Pros: They were a good IDX solution before being purchased by Elm Street Cons: They keep changing my custom settings for searches without my knowledge or authorization, forcing me to spend valuable time repairing the damage. Reasons for choosing IDX Broker It was highly rated at the time several years ago Read More AR Adrián R. Verified reviewer Marketing and Advertising Self-Employed Used monthly for less than 12 months Review source Reviewed June 2023 IDX Nightmare 2 A complete nightmare. It has become a necessary evil for my clients. It's a service that is not made to help its final client (Brokers, real estate agents / marketing agencies that work with these people), but for web developers who want to earn commissions by working with IDX Broker.Let me explain: it seems that their only way of surviving in the market is through an affiliate network with web developers: "if you build your clients website with IDX Broker we pay you a monthly commission".The result? After your site is ready IDX Broker ignores you. Their customer service is non existent (send an email and hope for the best). The only way to resolve any minor detail should be through the person you initially hired for the web development of the page.Do you want to add an IDX Broker feature on your website (...that you are paying monthly for)? You can't. The only person with those permissions is the developer allied to IDX Broker, even though you are the Broker paying for it. So you will have to pay the developer again for any little detail, adjustment or question you have about it.All this makes it clear to me that IDX Broker doesn't care about its clients, only its affiliates. Ratings Breakdown 1 Ease of use 2 Value for money 1 Customer support 2 Functionality Pros: IDX Broker acts as provider that let you insert IDX listings on your Wordpress site. Cons: Where to begin? IDX Broker feels like a ghost company. From my experience it seems like somebody created the product, designed the website, created the memberships and and hasn't paid the least bit of attention to his business since then.- Outdated website- Very difficult to use to an average Wordpress user- You can't customize fonts or colors to match your brand, so any website using IDX Broker will look the same- Their integration with Zapier suddenly stopped working. When I talked to someone at Zapier they explained that it is an IDX Broker issue, probably because IDX Broker haven't worked on updating their part.- Terrible customer service (It's been more than a week and after 5 emails I haven't been able to get a "Hello" from anybody)- All of this on a premium monthly feeIDX Broker does not show any signs of growth, updates or future plans. What someone built ten years ago is what it is. Read More GS Gabe S. Verified reviewer Real Estate Self-Employed Used daily for more than 2 years Review source Reviewed December 2023 No customer support 1 Horrible service. IDX Broker used to be a great product. I now caution anyone considering it to try something else. Ratings Breakdown 2 Ease of use 1 Value for money 1 Customer support 4 Functionality Pros: It's a great platform when it works. Unfortunately, the past few moths I've been having issues with little help from the almost non-existent customer service. Cons: Their customer service is very difficult (sometimes impossible) to reach. Even after reaching them, I can only speak with Tier 1 support and they are clueless. The developers will occasionally email me that they are aware of the issue and are working on it. This has been on-going for over 4 months now. Read More AL Alex L. Verified reviewer Real Estate 2-10 employees Used daily for less than 6 months Review source Reviewed February 2024 Non existent support 1 I wish I could comment more on the quality of the product, but I couldn’t get it setup and it’s impossible to reach anyone despite the setup fee and monthly charge. I’ll be filing a chargeback. I just wanted to warn others to view recent reviews before handing over your credit card information, as they’re billing is the ONLY thing that does work. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 3 Functionality Pros: They charged my card quickly and sent me a confirmation of the charge. Cons: After paying, I could never get a hold of someone again. According to their own literature, they are supposed to setup your initial wrappers to make the IDX feed match the appearance of your website. However, I sent numerous emails over 3 weeks with absolutely no response. I began doing some research, and apparently hundreds of other users have the same issue after the company was sold last year. 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