All Sisu Reviews
1-25 of 45 Reviews
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Yola
Real Estate, 11 - 50 employees
Used unspecified
OVERALL RATING:
5
Reviewed December 2023
You need this if you are in real estate!
Melissa
Verified reviewer
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
The best all-in-one solution for managing a high level real estate team
What I love the most about SISU overall is it's ability to see the future. There is no ceiling and it integrates with everything it possibly can, making it literally the only option for a "one stop shop" in Real Estate management software. Outside of it's overall appeal, it's a tie between transaction management and agent accountability.
CONSI can't really think of anything, because if there is an issue/lack of functionality, the team at SISU fixes it quickly or creates it for you. So sometimes there are bugs, so I guess that's a "con" (but those happen with every type of tech, so...)?
Reason for choosing Sisu
It had everything we needed - mainly agent accountability, a scoreboard AND transaction management.
Reasons for switching to Sisu
Clickup didn't have the functionality we needed.
Vendor Response
Wow, we are so grateful for such a kind review! It is our goal to help automate and streamline the business of real estate, so we are please to hear that you feel it's the best all-in-one solution for managing a high level team. Keep crushing your goals! Thanks for the review!
Replied May 2023
Ryan
Real Estate, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Great Product for Tracking and Accounting
This was brought to us by our broker and we were able to load all our past sales in order to see great reporting graphs and trends.
PROSWe use this system mainly for accounting, commissions, reporting, and projecting and setting future goals. It has a lot of great features that can be set up ahead of time so you can just punch in some numbers and go.
CONSThe sync we have set up with another system sometimes doesn't create the item in a timely manor or it duplicates it a lot of times.
Reasons for switching to Sisu
Our brokerage partnered with SISU so we no longer had to employ our own system.
Vendor Response
In this day and age, it's critical to have real time data on your business to make decisions on the fly. Glad to hear you're loving Sisu, thanks for the review!
Replied May 2023
Marianne
Real Estate, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed December 2020
Sisu is Not my Friend
Sisu is marketed as an "all in one" dashboard that fails to live up to the marketing hype.
PROSIn a perfect world, Sisu would be the perfect resolution to all of our real estate needs on both the agent and admin side.
CONSNot user friendly, difficult to connect with required programs such as Skyslope and Boomtown. Inability to function as marketed. Expensive.
Reasons for switching to Sisu
Attempt to reduce the number of programs used into an "all in one" option.
Vendor Response
Sorry to hear Marianne. We just released our direct integration between Sisu and BoomTown if we can work with you on the setup.
Replied December 2020
Kaitlin
Real Estate, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
Alpha Realty Team Review
Overall it has been a good experience. I am not a high tech person and I find this to be easy to use. Our setup has been great and our account manager Ty has been wonderful and patient.
PROSThe ability to track production and transactions at a higher level. Allows us to run contests with our agents to help motivate
CONSNo real cons so far! All my questions get answered, great support!
Reason for choosing Sisu
It came as a recommendation from another team in our brokerage and we just made the decision to move over to Sisu. We want to perform at an even higher level and I think that Sisu will help us to do so.
Reasons for switching to Sisu
We noticed some inconsistencies with CTE and felt that not all the numbers were being reported accurately. We also love how much more professional Sisu looks
Delancey
Real Estate, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Sisu is great
My overall experience with Sisu has been a positive one. I love the feedback I get from most of my agents and I love the opportunity to give my feedback to Sisu. I think as soon as I can get my brokerage to fully grasp and utilize the client portal, we will change the way the real estate game is played in our region.
PROSI love the customization options that sisu provides. My absolute favorite thing about sisu is that they don't stop improving. They keep seeing areas for improvement and making those adjustments. I love partnering with organizations that are dynamic and never stagnant.
CONSThe thing I like least about sisu is the exact thing that makes me love it so much. It is very customizable, which means people who don't take the time to know what they want to do may create something they don't like or get frustrated in the build out process and never truly give the product a chance. Finding a way to make this build out process easier for people lacking technical experience will be helpful.
Reason for choosing Sisu
I don't remember what alternatives I looked into, but I did a fair amount of research.
Reasons for switching to Sisu
I thought Total Brokerage had an antiquated and stagnant system. I could not see a future with any meaningful growth if we stuck with that platform.
Amanda
Real Estate, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2024
I love Sisu!
I love how easy the Sisu app is to use! I love having our brokerages dashboard available on display throughout our office. It keeps the competition healthy and everyone can see for themselves where we rank. We have also done contests with other Sisu users to see who has the most appointments set and met.
CONSsometimes my dashboard is a little glitchy.
Amanda
Verified reviewer
Real Estate, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Best transaction management software out there
It’s data driven, customizable, and supports every area of your business that you can think of.
CONSI think it can take a little bit to get used to navigating through the system
Reasons for switching to Sisu
Functions
Nicole
Real Estate, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Transactions Made Easy
My overall experience with SiSu has been wonderful! I love the product and would implement it further in my career should I ever venture out on my own.
PROSI have been administrative professional in Real Estate for 25+ years. By far SiSu is the best software I have used to date. Transactions are easily monitored at a glance with the use of pipeline and task list is extremely helpful to stay on top of daily tasks and as reminders throughout. SiSu enables you to keep all in one place which is very helpful with compliance. Commissions are figured and updated real time based on the transaction information. So many things to make the admin professional eye to light up!
CONSWould like calendar that populated transaction dates and linked to transaction.
Marcy
Real Estate, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed September 2023
great has a long way to go
It's very good. they keep telling me the features i'm looking for are coming. we will see.
PROStransaction management - exporting to excel
CONSlack of flexibility and customization of stats and data
Reasons for switching to Sisu
team is growing
Karen
Real Estate, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed November 2023
Unfair Advantage
In my opinion, this is THE unfair advantage you owe to your team. dedicated customer service rep has been available, knowledgeable and always eager to push new capabilities of the platform tailored to my company goals. Sisu Mastery event is amazing!
PROSThe ability to see pending commissions to make more educated choices about expenses as we are in growth phase, also tracking activities and clearly seeing if on pace or off. The ability to see quickly which metrics are off immediately tells a team leader what to coach on.
CONSFiguring it out to begin using it is more challenging than I budgeted time for - but that is 100% on me not making the time that I need to focus on it.
Reason for choosing Sisu
Someone recommended sisu to me, and I did not find any other product that even tries to provide the same service, data, functionality, or user experience. There simply is no alternative, and this is an essential product.
Nora
Real Estate, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Detailed transaction management, great visuals, could improve user experience
Generally good. they keep rolling out updates, which help. Excited for the future and where it is going. Small user experience edits like those mentioned above would go a long way in increasing user satisfaction and ease.
PROSOne of the best transaction management systems out there. It was sold to us more on the metrics tracking, but I find the transaction management side is used even more so, and is more valuable to our business operations. The metrics tracking is great though! Great visuals, dynamic tracking.
CONSSetting up goals takes a bit of trial and error. You have to do it in the 'right order' to get the numbers and percentages to roll out the way you are envisioning. I wish the transaction search bar was universally available. It takes too many clicks to find/get into a transaction, even when there is only one record match. The filtering/saved lists feature could use some work. it doesnt pull data well/ takes too much trial and error to get the needed results. If you know your client names well, you know if its pulling correctly or not. If you dont, you may or may not realized that the data set does or does not match. For example, it doesnt stack filtering requests well. / time/date filter functions have too many places to be changed that dont seem to line up with their data fields.When editing fields in a transaction, you have to scroll all the way down to hit the save button. It should just auto save. When building tasks, the description field cannot be expanded, so when you need to put in detailed descriptions or need to make an edit, you have to arrow over and it takes too long. Newly added tasks cannot be auto applied to existing transactions that their task lists are on. You have to manually remember to go into the transaction and add that step. this coupled with the time to takes to click into a transaction makes this process unnecessarily cumbersome. There should be an option when adding a new task to 'add this task to existing task lists on transactions?'
Reason for choosing Sisu
Unique system
Reasons for switching to Sisu
wanted better metrics tracking, more robust transaction management
Vendor Response
We're so glad you're finding massive value in areas of the platform that you initially weren't necessarily attracted to! Keep up the great work, thank you for the review here.
Replied May 2023
Keeli
Real Estate, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Top Notch Customer Support & Resources
By far the best customer support we have experienced with any of the many systems we have used. Their response time is unreal. Transaction history and reporting are the two features that I like most...
CONSRestrictions on which reports can be downloaded.
Vendor Response
Wow, thank you for the kind words here! Our Chat Team works extremely hard to keep our initial response time at <1 minute. They will be thrilled to hear this feedback. Thanks, Keeli, we appreciate the review!
Replied May 2023
Monica
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
One Stop Shop
Amazing! We use SISU paired with Follow Up Boss. The integration feature is fantastic and saves so much time. We track appointments, conversions, our transactions, payroll, expenses, EVERYTHING through SISU.
PROSSISU is a one stop shop for everything you need in real estate. Whether you are in operations, a team leader, an individual agent, or a coach, this program can do it all!
CONSFor large teams there a few customizations that would be nice to have. It would be amazing if you had the option to customize your tracking of certain things in the commissions tab.
Reason for choosing Sisu
More user friendly and had automation. We could use it for each department.
Reasons for switching to Sisu
Was looking for that one stop shop.
Sandy
Real Estate, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
All in one!
Excellent customer service, training and onboarding! They pros always looking to improve.
PROSWe were able to get rid of 2 platforms plus excel/google sheets when switching to SISU. We now have our tracking, accountability/goals, and transaction management all in one place which is awesome!
CONSStill some bugs in the system when syncing with other platforms and just the useability especially in the transactions management.
Reason for choosing Sisu
Save time and create better efficiency, transparency and accountability. The whole team is really part of their and the team goals now!
Reasons for switching to Sisu
To use 1 tool instead of a few and to get added features.
Vendor Response
We love hearing client stories where they are able to consolidate and streamline systems - that's what Sisu is all about! Keep up the great work, Sandy, and thanks for the kind words here!
Replied May 2023
Jessica
Real Estate, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
We love Sisu
Sisu has been a big help with us, especially when it comes to keeping track of all of our existing clients and deals!
CONSThere isn’t really anything we feel is missing! It works great for what we need.
Reasons for switching to Sisu
I heard good things from a partner
Mhiver Jay
Real Estate, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
SISU Review
SISU is a great tool to track your tasks. It is also friendly user and can be a great source of information for listing managements and other agent transactions.
PROSSISU is easy to use and it prompts updates for pending and upcoming tasks.
CONSI think SISU is a perfect tool that sums up all your tasks but sometimes some of the tasks are not shown in one look, you were thinking there are no other tasks but the following day, some pending tasks are showing up.
Vendor Response
We're so glad that Sisu is able to help you better track your tasks for your listings! Keep up the great work. We appreciate you taking the time to leave a review!
Replied May 2023
Jason
Real Estate, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
SISU Review
I love how intimately SISU allows you to look at your business. You boil down any one issue you're experiencing within your business and find where the bottle neck is quickly and easily
CONSThe hardest issue with SISU is getting it dialed in to your exact business. They have an entire support team dedicated to helping you, but you can truly measure anything you can dream of, which creates some level of complexity within itself
Vendor Response
It sounds like you have Sisu dialed in, as well as your business. Keep up the great work, Jason. Thanks for the review, we appreciate it!
Replied May 2023
Dan
Real Estate, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Great for Real Estate Teams
Once its set up you can easily see where your team stands. Who's doing the activities, who has transactions and how much you're going to get paid.
CONSThe set up was a bit confusing in the beginning. Could have used more guidance.
Yola
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
SISU is a necessity for real Estate Brokerages and Teams
It has made our growing team much mor easy to track.....
PROSWe like that it tracks everything, has graphs, and that it integrates with BoomTown.
CONSSometimes there are little glitches, but I guess that's technology!!
Reason for choosing Sisu
It was recommended!!
Spring
Real Estate, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
I utilize Sisu to run my entire real estate business.
They have a chat bot on their site and are usually really responsive to questions.
PROSI love the transaction management and the way they visualize and gamify the data. My agents are competitive about the sales challenges. It's made for a really fun culture. I also love the reporting and being able to forecast my income. Th dashboards are always up on one TV in my office while the contests are up on another.
CONSThere have been a few things they didn't have that I wanted. The team listened and had them developed within a few months.
Reasons for switching to Sisu
Efficiencies and cool looking dashboards.
Vendor Response
Thanks for the very kind words!
Replied August 2019
Alex
Real Estate, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Sisu has been great
I love using Sisu.
PROSMy team and I use Sisu for a lot of things and it’s helpfulTo have everything in one place and set goals and track my huskiness.
CONSIt can be somewhat slow sometimes on some of the reporting
Vendor Response
We love that you love using Sisu! There is little doubt that you will accomplish your goals, simply by keeping them front and center. Keep up the great work, and thanks for the review!
Replied May 2023
Brayden
Real Estate, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Sisu keeps you organized.
Sisu has been one of the easiest platforms to learn.
PROSI love how organized Sisu is, you are able to look at your agent accountability and know exactly who you need to be talking to and where your next deal is.
CONSSisu is a little more pricy than what I would like to be paying, but besides that it's top tier.
kenneth
Real Estate, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2023
Great Tool
I love it
PROSMy dashboard and knowing every day where I stand meeting my monthly goals
CONSHaving a creative mind it took me a while learning
Vendor Response
We're so glad to hear that you committed to learning Sisu and that it's making a difference in your Real Estate business! We love that you love it. Keep up the great work, and thanks for the review.
Replied May 2023
Nick
Real Estate, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Worth the investment of time and financial resources
Great platform with robust capabilities.
PROSSisu makes seeing real estate transactions and historical patters easy!
CONSThe inability for custom reports to save time.
Vendor Response
Glad to hear that Sisu is helping you better see how your business is performing, Nick! Thank you for taking the time to leave us a review, we greatly appreciate it.
Replied May 2023