TOP PRODUCER

RATING:

4.0

(283)

About TOP PRODUCER

Top Producer is an all-in-one business management platform designed specifically for real estate agents and teams. Grow your database and convert more leads with cutting-edge lead generation and marketing automation. Smart follow-up technology helps to generate more repeat and referral business with MLS-powered market reports and the intuitive Follow-up Coach working to keep you top-of-mind through recommended touch points. Cutting-edge features include: Social Connect, an affordable and proven online advertising solution that showcases agents’ listings with expertly-crafted ads on Facebook and Instagram. Automatic nurture educates leads on your behalf, so you don’t step in until they’re engaged. Smart Targeting, an AI-powered real estate farming solution that id...

TOP PRODUCER Pricing

Starting price: 

$129.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Professional Websites
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TOP PRODUCER Reviews

Overall Rating

4.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

3.5

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for TOP PRODUCER

1 - 5 of 280 Reviews

Orly

Real Estate, 51 - 200 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed July 2022

Top Producer is a foundational product in real estate needed by all realtors

User Profile

Arielle

Verified reviewer

Real Estate, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Excellent Real Estate CRM

A great program for the price and really provides a lot of helpful features

PROS

Top Producer is a great CRM that can link to your listings, automatically email clients, set client anniversary dates & touches, just an overall excellent CRM to help with transactions

CONS

The interface seemed a little difficult to learn at first and the set up was a little strenuous however it became the most used platform we've ever had

Reason for choosing TOP PRODUCER

Top producer had many more features to handle a large client base

Vendor Response

Thank you for your feedback Arielle! We appreciate being a part of your business !

Replied October 2020

User Profile

Ryan

Verified reviewer

Real Estate, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

1

VALUE FOR MONEY

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Great for large brokerages, terrible for end users

I did not like it at all. I was never a fan the more I learned, and the more I got frustrated with the overdone workings of it. Too many steps for simple tasks. It is too time consuming to use, and discourages follow up with clients, when the CRM software is the burden.

PROS

It is a tried and true platform for brokerages and teams to track deals, clients, and every aspect of the business. it can do a lot, and I mean a LOT. This is the industry standard software that has been around for ages in Real Estate.

CONS

It is severely outdated. It is cumbersome, not easy to navigate, and just clunky. Its a step above an old DOS system that has been modified to work in windows. Its behind the times, and difficult for end users that, especially if they are not very tech savvy, to use and operate. Deals and clients seem to get lost in the mist, its hard to know what way is up.

Reasons for switching to TOP PRODUCER

Brokerage wanted to use this software. I hated every minute of it.

Terrilyn

Real Estate, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Growing CRM

PROS

For as long as I have been using it, it functions and helps me maintain my clients. I am growing each time I use it and learning more about the functions it has to help me grow my business

CONS

I wish you could change the contact status of multiple clients at the same time instead of 1 by 1.

Reasons for switching to TOP PRODUCER

Downsized my team and strategy and cost of that product did not fit my current needs.

Mark

Real Estate, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed October 2022

TP's primary concern is locking agents into 12 month contracts before all else.

I had every intention of notifying TP that I would be continuing on within my 30 days. However I got super busy that last week and just spaced making the call on Friday while I was running around with clients. I realized over the weekend I was supposed to call, so called on Monday to notify them of my cancellation. To my absolute disbelief they would not accept my notice at 33 days. I was forced to pay them $85 a month for the next 11 months even though I did not use the platform. I was beyond angry. 12 month software as a service contracts are total b.s. and exist to benefit the vendor and the vendor only. They could point to the fine print and say it was their right not to cancel. Not an agent-centric company and the platform is mediocre.

PROS

This was my second go around with TP with a 10-year break in between. I noticed that they had finally revamped the platform and it appeared to meet modern crm standards for agent needs. They were still requiring a 12 month commitment, which is just nuts these days, especially when putting a new app through the paces.

CONS

They did tell me I could cancel within 30 days if needed, which was good to hear. However, I realized at the end of three weeks the platform was not for me due to the lack of two-way texting functionality and the out of area number they provided for the one way text. Also, the Market Snapshots had terrible deliverability.

Vendor Response

Hi Mark, thank you for taking the time to let us know, and we are sorry for the experience you've had. We understand that things happen as a busy real estate agent. I wasn't able to locate your record without a last name, so if you'd like, please reply to this response and I will have somone contact you to see what we can do to help. And regarding the other concerns you mentioned, we just released an upgrade for Market Snapshot that doubles and triples deliverability. The branded market reports are now sent through agents' email accounts, which dramatically improves deliverability. Regarding texting, two-way texting is available. And you are assigned a free Top Producer® phone number for your local market area. Any text messages you send from Top Producer® will come from this number. Any replies or calls back to that number will be routed to your cell phone. If the number you were assigned was out of area, we could change that for you.

Replied November 2022